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PODCAST

The User Research Strategist: UXR | Impact | Career

Interviews with amazing user researchers to uncover concrete, actionable, and tactical advice to help you maximize your user research impact and excel in your career https://userresearchacademy.substack.com/ www.userresearchstrategist.com

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All Episodes

33:03

Designing for the Real World | Erik Stoltenberg Lahm...

The User Research Strategist: UXR | Impact | Career ·

2025/05/02

Listen now on Apple, Spotify, and YouTube.—Erik is a behavioral scientist with a passion for understanding how people, especially kids, interact with digital experiences. He works at The LEGO Group, where he leads behavioral research to create safer, more inspiring, and more playful digital spaces for children. He specializes in using behavioral science, experimentation, and innovative research methodologies to uncover what kids need and love in digital play.Beyond his professional role, he is a

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34:23

Making Continuous Discovery Work | Petra Kubalcik (Omio)

The User Research Strategist: UXR | Impact | Career ·

2025/04/25

Listen now on Apple, Spotify, and YouTube.Petra Kubalcik is an accomplished user research professional with over two decades of international experience. Originating from Australia, she has honed her research skills across Japan, Hong Kong, the UK, Czech Republic, and most recently, Germany. Petra has led research teams at Dyson, Cookpad and currently serves as Head of User Research at Omio. She is a champion of user-centricity, ensuring that user perspectives remain central to strategy, innovation

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30:12

Strategic vs Tactical Research Impact | Javier Bargas...

The User Research Strategist: UXR | Impact | Career ·

2025/04/17

Listen now on Apple, Spotify, and YouTube.Javier is a User Experience Research Director with more than 20 years of experience in the field. He is passionate about building effective research organizations that scale and deliver critical user insights that help teams develop successful products that delight users. He has a proven track record of career development and coaching.In our conversation, we discuss:* The difference between strategic and tactical insights, not methods and why that

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30:20

The Theater of Research | Camila Borja

The User Research Strategist: UXR | Impact | Career ·

2025/04/04

Camila Borja is a User Research expert with almost 15 years of experience, driving insights for companies like Zalando, SumUp, and Itaú. She leads strategic projects, trains teams in research methods, and has worked with global brands such as J&J, Sanofi, and Disney. With a degree in Public Relations and Public Opinion, Camila is a dedicated problem-solver who bridges research and business to deliver impactful results.In our conversation, we discuss:* What “research theater” really means and how it

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32:59

Thriving as a User Researcher in an Agency | Lucia...

The User Research Strategist: UXR | Impact | Career ·

2025/03/20

Listen now on Apple, Spotify, and YouTube.—Lucia is a Senior User Researcher and Program Manager at Haigo, a design agency in Paris. Over the past six years, she has worked with clients across industries like healthcare, aviation, banking, insurance, and culture, helping them build user-centered products and services.She has also taught user research to university students and professionals through Haigo’s applied programs.Some of her favorite projects include:* Leading research on accessibility

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29:06

The Power of Continuous Discovery | Prama (HubSpot)

The User Research Strategist: UXR | Impact | Career ·

2025/03/06

Listen now on Apple, Spotify, and YouTube.—Prama has spent the last decade working across India, Germany, and the UK in various research roles, and I'm currently a Staff UX Researcher at HubSpot in London.She loves tackling research challenges where traditional approaches need rethinking - whether that's bringing drivers' needs in India front and centre to Uber's product development, helping businesses scale on Zalando, or most recently, enabling small businesses to grow using the products offered

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24:42

Freelancing in UX Research: Selling Your Skills &...

The User Research Strategist: UXR | Impact | Career ·

2025/02/20

Listen now on Apple, Spotify, and YouTube.—Kamila has a background in Anthropology and Human Ethology, which has always fueled her curiosity about people and their behaviors. However, she started my career in management consulting at KPMG but quickly realized how much she missed research. That’s when she discovered user research and knew it was the perfect fit for her. She joined a software company, Avast, where she worked her way up, learning the ins and outs of the field. After the tech industry

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30:36

The Importance of Adaptability in User Research |...

The User Research Strategist: UXR | Impact | Career ·

2025/02/14

Check out my UXR AI prompt library, designed to help you become more efficient and effective as a user researcher!Listen now on Apple, Spotify, and YouTube.—Anne-Charlotte Triple is a Senior UX Researcher at Payfit, a leading HR and payroll software company. After spending 10 years conducting research in humanitarian aid across conflict zones, she made the switch to tech during her pregnancy. With a PhD in sociology and experience working with organizations like UNICEF and the World Bank, she first

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31:22

Thriving in Low UX Maturity Organizations | Maureen...

The User Research Strategist: UXR | Impact | Career ·

2025/02/06

Listen now on Apple, Spotify, and YouTube.—Maureen is an accomplished User Researcher & Service Designer with 7 years of industry experience across diverse fields. Her design & research efforts support decision-making in highly technical problem spaces, ranging from global health policy-making, local economics, and most recently, product design for enterprise software for Commercial Property Insurance provider, FM Global. Maureen utilizes expertise in data visualization to craft clear, compelling

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25:11

Unpacking AI’s Role in User Research and Information...

The User Research Strategist: UXR | Impact | Career ·

2025/01/23

Listen now on Apple, Spotify, and YouTube.—Jorge Arango is an information architect, author, and educator. For the past three decades, he has used architectural thinking to bring clarity and direction to digital projects for clients ranging from non-profits to Fortune 500 companies. He’s the author of Duly Noted: Extend Your Mind Through Connected Notes, Living in Information: Responsible Design for Digital Places, co-author of Information Architecture: for the Web and Beyond, and host of The

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27:32

The Shift to UXR Strategy | Kate Betteridge (Constant...

The User Research Strategist: UXR | Impact | Career ·

2025/01/09

Listen now on Apple, Spotify, and YouTube.—Kate stepped into a design strategist role at Constant Contact earlier this year, where she is focused on integrating GenAI capabilities into their email and digital marketing software to address long-standing user needs of small business owners. Previously, she spent five years honing her skills in mixed-methods research at Constant Contact as well as the Bentley University user experience center where she helped clients in different industries make their

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29:40

Episode 93: The Future of User Research

The User Research Strategist: UXR | Impact | Career ·

2024/12/16

Listen now on Apple, Spotify, and YouTube.In this conversation, I cover:* The shift towards democratizing tasks like usability testing and surveys, and how AI might take over repetitive research processes* Moving away from evaluative tasks and stepping into more strategic roles that involve partnering with businesses to shape long-term goals* Focusing on uncovering unknown unknowns through generative research to find innovative solutions and disrupt existing market spaces* The importance of not just

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32:04

The User Research Job Hunt | Dale Husband (UXR Minds...

The User Research Strategist: UXR | Impact | Career ·

2024/12/09

Listen now on Apple, Spotify, and YouTube.—Dale from the UK, currently based in Italy, is a UX Researcher with 4 years experience working in fields such as the Space, Sustainability and Marketing Industries, and currently hosting the UXR Minds Podcast. His mission is to help new and aspiring UX Researchers break into the field by sharing informative episodes on best practices and trends in the industry. In our conversation, we discuss:* Dale’s experience of a six-month job hunt in the UX research

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36:56

Making Workshops Work for You and Your Team | Hannah...

The User Research Strategist: UXR | Impact | Career ·

2024/11/11

Listen now on Apple, Spotify, and YouTube.—Hannah is a UX researcher with over a decade of experience helping product teams make smarter, faster decisions. She has a thing for working on public sector services, the grittier, the better and nothing is grittier than healthcare (especially women's health). Hannah worked her way up the chain to be head of research, but she just couldn’t keep away from the hustle of a product team. Instead, she focused on scaling down UX research methods so even the

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27:10

Episode 87: How can I do pricing research/market...

The User Research Strategist: UXR | Impact | Career ·

2024/11/04

In this podcast episode, I discuss:* How we can often feel like we have to do jobs outside our scope* The difficulty of saying no to projects* How it isn’t ideal for us to be overextending into someone else’s expertise* What to do when someone asks you to do a task you aren’t an expert in This is a public episode. If you’d like to discuss this with other subscribers or get access to bonus episodes, visit userresearchacademy.substack.com/subscribe

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33:49

Becoming an Impactful User Researcher | Ruby Pryor...

The User Research Strategist: UXR | Impact | Career ·

2024/10/21

Listen now on Apple, Spotify, and YouTube.— Ruby Pryor is the founder of Rex. Rex is a UX research and strategic design consulting firm. Ruby has worked in Design and Customer Experience for a decade across Australia and Asia. Her previous experience includes working for Boston Consulting Group, Grab and Nous Group. She is a recognized global expert, has spoken at UX conferences in 6 countries and has been interviewed on CNA. In our conversation, we discuss:* Why cultural localization of

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39:21

Walk-through: How I Structure a UXR Proposal

The User Research Strategist: UXR | Impact | Career ·

2024/10/16

👋 Hey, Nikki here! Welcome to this month’s ✨ free User Research walk-through✨. In these walk-throughs, I review my previous work and comment on what worked, what didn’t, and how I would improve it or walk you through work I am currently doing to share my thought process.If you want to see everything I post, subscribe below!Resources:* Submit a topicJoin my membership!If you’re looking for even more content, a space to call home (a private community), and live sessions with me to answer all your

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31:35

Episode 83: Membership Spotlight - Giulia Tumminelli...

The User Research Strategist: UXR | Impact | Career ·

2024/09/16

👋 Hey, Nikki here! Welcome to this month’s ✨ free podcast ✨ of User Research Academy. Three times a month, I tackle reader questions about the ins and outs of user research through my podcast, and share super concrete tips and examples on user research methods, approaches, careers, or situations.If you want to see everything I post, subscribe below!Resources:* Connect with Giulia* Career jumping from UXR to PM This is a public episode. If you’d like to discuss this with other subscribers or get

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25:48

Episode 80: Starting a UXR Consultancy in a Low UXR...

The User Research Strategist: UXR | Impact | Career ·

2024/08/12

Resources:* UX Forensics - check out my website* Join my membership!* Submit a topic/question This is a public episode. If you’d like to discuss this with other subscribers or get access to bonus episodes, visit userresearchacademy.substack.com/subscribe

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39:00

Episode 78: Membership Spotlight with Marja Germans...

The User Research Strategist: UXR | Impact | Career ·

2024/07/15

Content note:While we won’t be discussing details about specific traumatic experiences, we will be mentioning examples of trauma and trauma responses. Because even high-level discussions like these can be activating for those who have experienced trauma, we want to invite listeners to pay attention to how you’re feeling (emotionally and physically) as you listen. If you find yourself experiencing a strong reaction, we encourage you to pause to care for yourself, whether that includes recentering

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91 results

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