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PODCAST

And Another Thing

Joella & Helene

A friendship forged in the chaos of working in hospitality. Joella and Helene take you behind the sacred counter of a cafe and share what it is really like serving coffee and food to humans all day. Customer service is filled with its own unique life and no one really knows what goes on behind a counter. What makes it all that much more fascinating is that one of them is originally from the UK and the other from New Zealand, but they both live in Canada. You would think the cultures, both in

comedy

All Episodes

41:01

Sam, The Umbrella Man

And Another Thing ·

2025/07/04

On this week's episode, the seasons are shifting towards outdoor dining in the northern hemisphere, Joella and Helene discuss patio woes. While Joella is still on holiday in New Zealand, this episode is slightly shorter but filled with laughter and some Canada Day celebrations.

en

37:22

FFS That Was My Dentist

And Another Thing ·

2025/06/27

On this week's episode, Helene and Joella have some thoughts, views and opinions on others, thoughts, views and opinions. Helene chases someone famous through the airport and Joella makes a confession she'll likely regret later.

en

61:46

A Tip For Travelling

And Another Thing ·

2025/06/20

On this week's episode, Joella shares some exciting news that has been kept secret for the last few weeks. Travel stories are swapped and a discussion on what tipping looks like in different continents, occurs. With this week's Milo question the fate of the world's musical future is at stake.

en

34:26

From The Cutting Room Floor

And Another Thing ·

2025/06/13

On this week's episode the curtain is drawn back on what really goes on behind the scenes of recording a podcast, some bloopers that have occurred and some shorter stories that have ended up on the cutting room floor.

en

65:13

A Shart and Some Jangles

And Another Thing ·

2025/06/06

On this week's episode, Helene and Joella discuss the importance of a good sandwich when it's time to let someone go. A gang of Margarets descend upon them during a busy rush. They share some insights into what makes them miss their home countries and a question from a listener runs wild, whether in public or private - that'll be up to you.

en

56:48

Wrap It Up Melanie

And Another Thing ·

2025/05/30

On this week's episode, Joella and Helene resolve the jams and jellies confusion the previous episode. Helene shares some customer stories from the long weekend, weekenders. A customer's relationship status gets evaluated from a 'behind the counter' perspective, there's a chat about the weather and Milo's question of the week has Joella stumbling over her words.

en

56:29

Have You Heard, She's Gluten Free

And Another Thing ·

2025/05/23

On this week's episode, Joella and Helene get confused about jams, jellies and jello. They explore how having a different accent can cause confusion, or hilarity, with certain names or animals. Milo's question of the week creates a weird visual and they explore the nuances of working on Mother's Day and how customers can make a lasting impression.

en

59:03

Mitts And Tits

And Another Thing ·

2025/05/16

On this week's episode Joella and Helene pour some cold water over the steamy notion that owning a cafe is romantic, through the realities of needing a pee on a hot busy day when there is no time to stop. Helene walks in half way through a story, gets confused while telling another one and Joella shares some back pocket comebacks she's been dying to say to customers.

en

62:43

Kermit, Madam And A Kaniffy

And Another Thing ·

2025/05/09

On this week's episode Helene has a public announcement, Joella tries to describe the difference between New Zealand food and Canadian food and they both talk about the feeling they have sometimes, of being famous. There is a story of a random encounter with a stranger, they share what it really means when you are being called a madam and what happens when customers try to be funny when hands are loaded fully...or was that fully loaded hands?

en

55:25

Come On Margaret

And Another Thing ·

2025/05/02

Is common sense something you're born with, or a learned attribute? This week, Joella and Helene explore what a lack of common sense looks like, they introduce a new genre of cafe customers, Margaret is brought to life and they may have just created a new Saturday night tv show.

en

55:55

A Quikie And A Good Idea

And Another Thing ·

2025/04/25

Have you ever wondered what goes on behind the counter at a cafe/restaurant? Here's your chance to have a peak behind the scenes of the hospitality/customer service. Joella and Helene talk about the funny things customers say, how to reign in a belly laugh in an inappropiate situation, what it is to be a weekender, and exploring the frustrations of 'Who Does That?'

en

31 results

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