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PODCAST

Business, Beer & BS with Mike & Blaine

Mike Milan & Blaine Bertsch

Dive into "Business, Beer, and BS" with seasoned entrepreneurs Mike Milan and Blaine Bertsch! Each episode is a lively mix of business insights and casual conversation fueled by cold beers and real talk.Mike and Blaine share their rollercoaster journeys of running businesses and tackling real-world challenges with humour and honesty. Expect practical tips, unforgettable stories, and plenty of laughs along the way. It’s the perfect blend of expert advice and laid-back fun.Don’t miss out! Subscribe,

business entrepreneurship

All Episodes

55:14

Customer Success “It’s Not Me. It’s Your Service” on...

Business, Beer & BS with Mike & Blaine ·

2025/08/21

Send us a textWe’ve all been there—put on hold, passed around, or treated like an inconvenience. In this episode, we dive into the frustrating world of bad customer service and explore how it silently kills brand loyalty, especially for small businesses. From viral disasters to tone-deaf policies, we unpack the real stories behind service fails and ask: when did “the customer is always right” stop being a thing?We also throw in a few legendary stories of companies that got it right—just to prove

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59:13

Entrepreneurial Mindset “Who’s Got The Boss’s Back?”...

Business, Beer & BS with Mike & Blaine ·

2025/08/07

Send us a textYour team comes to you for answers, paychecks, and stability. But when you’re a small business owner, who do you turn to? This week, Mike and Blaine dig into the quiet reality that many owners feel unsupported, carrying the weight of payroll, decisions, and sleepless nights alone. They explore why this gap exists, what it costs owners mentally and financially, and how to build a support system before burnout hits. Because even the strongest leaders need someone holding the

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55:35

Business Communication “Circle Back on this Episode”...

Business, Beer & BS with Mike & Blaine ·

2025/08/01

Send us a textSome business phrases are so overused they make you wince… but we still say them anyway. In this episode, Mike and Blaine dig into the real origin stories behind the buzzwords we love to hate, from “touch base” and “low-hanging fruit” to “red tape” and “circle back.” They trace how these phrases started on ballfields, farms, and battlefields before they invaded boardrooms—and why they’ve stuck around long enough to make us all cringe. It’s part history, part therapy session, and a

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58:38

Business Startup “From Hobby to Hustle” on Mike and...

Business, Beer & BS with Mike & Blaine ·

2025/07/24

Send us a textThis isn’t just any episode—it’s number 200! To celebrate, we’re asking the age-old question: Should you turn your hobby into a business? We’re joined by show beer sponsor and neighborhood legend, Pat—who thinks we’re doing a beer tasting (spoiler: Blaine and Mike brought whiskey). Along the way, we dig into real stories of passion-turned-profit, when to take the leap, and when to leave your hobby alone. It's part business, part prank, and all Mike & Blaine.Don't miss the

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52:43

Brand Differentiation “The Underdog Advantage” on...

Business, Beer & BS with Mike & Blaine ·

2025/07/17

Send us a textEveryone loves an underdog—but in business, they don’t just need heart, they need strategy. This week, Mike and Blaine crack open a story about a small brewery taking on the beer giants by doubling down on quality. It sparks a deeper convo about what gives small businesses an edge when they’re outspent, outstaffed, and outscaled. From authenticity and agility to being the local favorite, they break down how to win when you’re not the biggest player on the shelf. Because sometimes, the

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56:17

Cybersecurity “Your Website Called… It’s Under...

Business, Beer & BS with Mike & Blaine ·

2025/07/10

Send us a textYou’re not Amazon. You don’t sell crypto. So why would hackers come for your tiny business website? That’s exactly what they’re hoping you’ll think. In this episode, Mike and Blaine dig into the sneaky (and shockingly common) cyber threats that target small business sites—from stolen card testing to DDoS attacks to rogue plugins from 2012. You’ll hear why even “boring” sites get hit, what it costs to clean up, and how to protect your business without hiring a full-time IT department

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52:52

Entrepreneurial Mindset “One Bad Hunch from Broke” on...

Business, Beer & BS with Mike & Blaine ·

2025/07/03

Send us a textEvery small business owner says they “know their numbers,”… but do they? In this episode, Mike & Blaine unpack the growing tension between gut instinct and data-driven decision-making. When should you trust your intuition, and when does your spreadsheet know better? They’ll explore stories where trusting the vibe paid off—and where ignoring the data cost someone big. Spoiler: You might be one browser tab away from a business-changing insight.Don't miss the latest insights and

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56:57

Business Innovation “Business Plans Are Dead” on Mike...

Business, Beer & BS with Mike & Blaine ·

2025/07/03

Send us a textForget 80-page business plans gathering dust - this week, Mike and Blaine dive into the Lean Canvas and how to map your entire business model on a single page. They’ll explore how this tool helps you spot holes in your strategy, simplify your thinking, and finally answer: “Do I even know how my business actually works?” Along the way, they’ll roast bloated business plans, talk pivot moments, and confess which section always trips them up. If your strategy can’t fit on a napkin… maybe

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59:37

Scaling Challenges “Scale or Spread: The Growth...

Business, Beer & BS with Mike & Blaine ·

2025/06/19

Send us a textYou want growth, but should you win new customers, or just squeeze more juice out of the ones you’ve already got? In this episode, Mike and Blaine debate the age-old dilemma: grow wide or grow deep. It’s volume versus value, buy-one-get-one versus buy-better-now. From high-touch boutique brilliance to discount disasters, we’re breaking down which strategy actually makes you money—and which one just makes you tired. Spoiler: One of them might be ghosting your margins.Don't miss the

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54:36

Business Leadership “Petty, Power Move or Pity Party”...

Business, Beer & BS with Mike & Blaine ·

2025/06/12

Send us a textEvery business owner’s been there—you get slighted, ignored, or disrespected... and suddenly you’re plotting like a Bond villain with a balance sheet. In this episode, Mike and Blaine dive into the dangerously entertaining world of petty decisions in business. From cutting off clients for using Comic Sans to launching entire product lines just to prove a point, we explore when petty becomes profitable—and when it just burns bridges. Some grudges build brands. Others build bankruptcy

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58:19

Marketing Strategies “Brilliant Marketing: Broke...

Business, Beer & BS with Mike & Blaine ·

2025/06/05

Send us a textNo money? No problem—at least when it comes to marketing… if you know what you’re doing. In this episode, Mike and Blaine share clever, cost-effective ways for startups and budget-strapped small businesses to get noticed without breaking the bank. From DIY branding to guerrilla tactics that actually work, you’ll hear real examples of how creativity can outshine cash. If your marketing budget is more napkin than notebook, this one’s for you.Don't miss the latest insights and

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57:06

Digital Transformation “It Seemed Like A Good Idea”...

Business, Beer & BS with Mike & Blaine ·

2025/05/29

Send us a textMike thought he was leveling up his website with a shiny new AI-powered SEO tool—until it locked everyone out of the content... while he was hosting a live event. Classic. This week, Mike and Blaine unpack how even well-intentioned upgrades can lead to unexpected chaos. From tech tools that break things to marketing campaigns that go too far, they explore the unintended consequences of small business decisions—and how to stay sane (and scrappy) when your best-laid plans go

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55:04

Entrepreneurial Mindset “Learning Again For The First...

Business, Beer & BS with Mike & Blaine ·

2025/05/22

Send us a textRemember when learning something new felt exciting instead of exhausting? This week, Mike and Blaine dig into the brain fog that hits business owners as the years—and responsibilities—pile up. From shifting mindsets to full calendars to the illusion that “you already know enough,” they unpack why staying sharp gets harder with age—and what to do about it. Whether you're stuck in your comfort zone or just tired of chasing every shiny new tactic, this episode is your permission slip

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58:10

Customer Acquisition “The Booth Will Expose You” on...

Business, Beer & BS with Mike & Blaine ·

2025/05/17

Send us a textThere’s nothing like standing in a 10x10 booth, repeating your pitch 83 times, to figure out what actually makes people stop and listen. This week, Mike and Blaine break down how trade shows act as a marketing forcing function—pushing you to clarify your message, sharpen your offer, and finally ditch that confusing slogan you’ve been clinging to. Whether you walk away with new leads or just a better hook, you'll leave with something more valuable than swag: feedback that punches

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55:44

Brand Management “Trademark or Trust The Universe?”...

Business, Beer & BS with Mike & Blaine ·

2025/05/08

Send us a textYou’ve built a name, a logo, and a business you’re proud of—so should you trademark it all before someone else does? Or is that just lawyer bait? This week, Mike and Blaine debate whether small businesses really need to worry about brand protection, and when it makes sense to spend the money. From horror stories of stolen names to the legal equivalent of locking your keys in your own trademark, they’ll break down the pros, cons, and the affordable middle ground. If you’ve ever asked,

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54:58

Digital Transformation “Too Many Tools, Not Enough...

Business, Beer & BS with Mike & Blaine ·

2025/05/01

Send us a textFrom CRMs to chatbots to five different task apps—you’ve got tools for your tools. But are they helping, or just adding chaos? This week, Mike and Blaine unpack the tech overload hitting small business owners in 2025. They’ll dig into why more software isn’t always the answer, how to tell if a tool is costing you more than it saves, and how to simplify your stack without sacrificing performance. If your team spends more time managing systems than getting things done, it’s time for a

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60:16

“The Talent Pool Shortage Survival Guide” on Mike and...

Business, Beer & BS with Mike & Blaine ·

2025/04/25

Send us a textHiring feels like fishing in a dry pond lately—everyone’s looking, no one’s biting. This week, Mike and Blaine tackle the real reasons small business owners struggle to hire and keep great people. From job posts that scare applicants away to training that burns time but not results, they break down how to stop relying on unicorn hires and start building a team that actually sticks. Tune in for smart, scrappy strategies that don’t involve ping-pong tables or trust falls.Don't miss

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60:52

Leadership Development “Burn The Old Playbook” on...

Business, Beer & BS with Mike & Blaine ·

2025/04/17

If you’re running your 2025 business with a 2019 playbook… good luck. This week, Mike and Blaine tackle the real shifts happening right now—from tighter margins and higher customer expectations to the never-ending hiring puzzle. The old rules aren’t just outdated—they might be costing you money. Tune in for a fresh, no-BS look at how small business owners can adapt their strategy without losing their sanity. It’s time to stop surviving and start evolving.Don't miss the latest insights and

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55:27

Operational Efficiency “The Devil’s In The...

Business, Beer & BS with Mike & Blaine ·

2025/04/10

In business, missing the little stuff can cost you big. This week, Mike and Blaine zoom in on why attention to detail is the unsung hero of success—whether it’s catching a typo in a contract, noticing a shift in customer habits, or realizing your receipts don’t match your register. They’ll share real stories where overlooking the obvious turned into major headaches—and when obsessing over the small stuff paid off big time. Tune in and learn why tightening the screws might be the loosest part of your

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53:26

Brand Differentiation “When You Change Everything” on...

Business, Beer & BS with Mike & Blaine ·

2025/04/02

One day everything's flowing, the next—BAM—your go-to partner's got a new plan, a new look, or a new direction. Sound familiar? This week, Mike and Blaine get personal, unpacking the behind-the-scenes drama from the past month and talking about what happens when a business changes something people have gotten used to. Whether it’s a brand refresh, a shift in messaging, or your favorite co-host going rogue, they’ll explore the real reasons businesses pivot, how it affects customer trust,

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223 results

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