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Agency Nation Radio

Agency Nation - Insurance Marketing and Technology Strategists

Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.

business marketing

All Episodes

19:24

Recruiting and Attracting Young Professionals to the...

Agency Nation Radio ·

2025/02/26

On this episode of Agency Nation Radio, Johanna Holling, volunteer relations program manager at National Invest Program, hosts a conversation about attracting young talent to the insurance industry with Ashley Engl, business development manager at Jencap, and Hal Soden, Jr., principal and risk management advisor at Oliver L.E. Soden Agency Corp. Together, they discuss what Invest is, how they got involved with the program and how it can help attract more talent to the insurance

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23:39

Stepping Up and Standing Out With Megan Carroll

Agency Nation Radio ·

2025/02/12

On this episode of Agency Nation Radio, we meet Megan Carroll, president of Stein Insurance in Lindstrom, Minnesota.“I worked as a property & casualty reinsurance broker at Willis Re," explains Megan Carroll. “That was my first 'big kid' job." However, the absence of a succession plan at her family's fourth-generation independent insurance agency and a desire to keep it family-owned drew Carroll into the family business in 2017. “I took a substantial pay cut and started from the

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36:44

From Polls to Policy: Understanding the Post-Election...

Agency Nation Radio ·

2025/01/29

On this episode of Agency Nation Radio, Molly Abboud, Big “I" director of political affairs, hosts a discussion with Charles Symington, Big “I” president & CEO, and Nathan Riedel, Big “I” senior vice president of federal government affairs to discuss the 2024 election results and how they will impact the Big “I” legislative agenda. They examine the key factors behind President Trump’s victory and discuss what to expect during his first 100 days in office. From campaign promises to

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15:21

Creating the Cyber Insurance ‘Easy Button’ with Jay...

Agency Nation Radio ·

2025/01/17

Insurance has been a part of Jay Fribourg’s life from the very beginning. His insurance career began when he interned at his family’s agency filing and scanning documents. After graduating from college, Fribourg joined the family agency but eventually broke off and started his own agency, Bentley Insurance, named after his 130-pound Great Dane. In 2012, Bentley Insurance was acquired by Pinnacle Insurance Group. However, his experience working in a cybersecurity distributor

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20:59

Best Practices and Goal Setting for 2025

Agency Nation Radio ·

2024/12/27

On this episode of Agency Nation Radio, Jennifer Becker, Big “I” Senior Director of Agent Development and Research and Education, is joined by Andy Siegel of Siegel Insurance and chair of the Big “I” council for Best Practices and Katy Stewart of Olis/Akers/Arney Insurance & Business Advisors and a member of the council for Best Practices to discuss about benefits and data that can be gleaned from the study. The Big “I” Best Practices study is the annual report done in

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14:22

Going All In on Agency Ownership With Stephanie Dew

Agency Nation Radio ·

2024/12/12

On this episode of Agency Nation Radio, we meet Stephanie Dew, President, Agency Owner of WinStar Insurance Group in Cedar Park, Texas.In 2022, Dew, then 20% owner of WinStar, learned that the other two owners would be retiring. She didn’t want to see the agency absorbed by the large buyers circling overhead and decided she would buy it herself—even if it meant mortgaging her house. “It devastated me to think that these employees who have worked so hard to build up the agency

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56:59

Generation Technology: Collaboration for the Future

Agency Nation Radio ·

2024/11/26

On this episode of Agency Nation Radio, we explore technology and its real-world impact on independent agencies. Join host Bobbie Collies, chief insurance officer at Coterie Insurance, as she unpacks how technology is not just about tools and software—it’s about people.Collies is joined by two industry leaders: Chris Cline, executive director of the Big “I” Agents Council for Technology (ACT), and Todd Jackson, Big “I” Chairman and owner and partner at McGowan Insurance Group

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23:48

Driving Change and InsurTech Innovation With Andrew Ryan

Agency Nation Radio ·

2024/11/13

On this episode of Agency Nation Radio, we meet Andrew Ryan, vice president of Hertvik Insurance Group in Medina, Ohio. Despite being unimpressed by the software on offer when he first joined the independent agency channel, Ryan has relished the opportunity to constantly innovate and improve agency technology and processes. Currently, Ryan is embarking on a new project—Engineered Insurance Services (EIS)—which is a joint venture between Hertvik Insurance and Engineered Tax

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13:19

Key Findings from the 2024 Agency Universe Study

Agency Nation Radio ·

2024/10/23

On this episode of Agency Nation Radio, AnneMarie McPherson Spears, news editor, Independent Agent magazine, interviews Kristina Witzling, executive vice president and property & casualty practice lead at Zeldis about the findings from the 2024 Agency Universe Study. The Agency Universe Study by Future One, a collaboration of the Big “I" and leading independent agency companies, is hailed as the most comprehensive look at the independent agency system. First conducted in 1983 and

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8:28

Controlling the Controllable with Haley Andrews

Agency Nation Radio ·

2024/10/09

On this episode of Agency Nation Radio, we meet Haley Andrews, vice president of Gaines Insurance Agency in El Dorado Hills, California.Growing up in a family where insurance was a topic of conversation at the dinner table, Andrews' future in insurance was written in the stars. After earning a degree in business with a concentration in insurance and risk management from Sacramento State University, Andrews accepted an internship from Nationwide. However, a few years later, she

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27:15

Let's Get Social: Elevate Your Agency's Social Media

Agency Nation Radio ·

2024/09/25

On this episode of Agency Nation Radio, Joseph Cox, director of marketing at Trusted Choice®, hosts a conversation with Jamie O'Hearn, president of O'Hearn insurance in Lowell, Massachusetts, and Philip Schmitz, chief client protection officer at Schmitz Insurance in Sturgeon Bay, Wisconsin, about the role of social media in a modern insurance agency.The guests share how they’ve boosted client engagement through social platforms and the lessons they’ve learned along the way. Tune

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13:45

Servant Leadership with Ivie Isler

Agency Nation Radio ·

2024/09/12

On this episode of Agency Nation Radio, we meet Ivie Isler, assistant vice president and marketing analyst supervisor at McGriff Insurance Services in Birmingham, Alabama. From serving as president of the Birmingham Independent Insurance Agents (BIIA) to chair of the Alabama Independent Insurance Agents (AIIA) young agents committee (YAC)—and numerous other roles in between—Isler isn't one to shy away from an opportunity to help the independent agency channel. Isler's leadership

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18:32

Uncomplicating Workers Comp with the NCCI

Agency Nation Radio ·

2024/08/28

In this episode of Agency Nation Radio, host Nancy Germond, Big “I" executive director of risk management and education, dives deep into the world of workers compensation with Lisa Alea, senior product manager at the National Council on Compensation Insurance (NCCI).The NCCI recently marked its 100th anniversary. During this time, it has supported the insurance industry and workers comp market by offering valuable resources to insurers, agents and businesses, such as the recently

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AN Radio: Putting Service in the Spotlight with...

Agency Nation Radio ·

2024/08/07

On this episode of Agency Nation Radio, we meet Ashley Stafford, insurance advisor, Williams Insurance Agency in Rehoboth Beach, Delaware.Stafford was laid off from a logistics company during the coronavirus pandemic. After a friend posted a vacancy at Williams Insurance Agency, she jumped headfirst into all the opportunities an insurance career has to offer, quickly advancing from a customer service role into an advisory role. Drawing on her experiences in other customer service

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16:35

Going for Gold with the Big “I” Alliance

Agency Nation Radio ·

2024/07/24

On this episode of Agency Nation Radio, we learn about independent insurance agency alliances, a model that has grown in popularity in recent years, and one that the Big “I” has harnessed with the launch of the Big “I” Alliance.Jared Blackwood, owner and partner at BridgeMark Insurance Solutions in Bismark, North Dakota, chats with Tiffany Overlease, assistant vice president of Big “I” Alliance Gold, and Ty Bates, an agent at McKellar, Robertson, McCarty & Click Insurance Agency

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14:19

A Life of Service with Emmanuel Osuyah

Agency Nation Radio ·

2024/07/10

On this episode of Agency Nation Radio, we meet Emmanuel Osuyah, CEO, owner, and principal of Alpha Direct Agency. His first significant move in the industry was when he bought his mother-in-law's Allstate agency. However, he realized that this path was not for him and decided to pursue the independent agency route. Fast forward 20 years, Alpha Direct now has 13 employees and three branches in three different states."I came into this industry 20 years ago," he said. "After a year

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22:48

Young Agents Take on the Hard Market: Prioritizing...

Agency Nation Radio ·

2024/06/26

The Big “I” National Young Agents Committee (YAC) partnered with Trusted Choice to create a special bonus series of content related to the hard market on Agency Nation Radio. This week’s episode features Jack Griffith, Partner at TWIA Insurance Agency in Summerville, South Carolina and was hosted by Daschle Larsen, a member of the National Young Agents Committee and Risk Advisor at North Risk Partners in Sioux Falls, South Dakota. The discussion focused on the current state of the

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9:37

Mentorship & Shaping The Next Generation

Agency Nation Radio ·

2024/06/20

On this episode of Agency Nation Radio, Erika Matthews, program manager at Invest, hosts a conversation with Samantha Snider, assistant account manager at Abbott and Fillmore Agency and Joanna Dresden, an experienced Insurance Agent at Hartland Insurance Agency.Dresden is Snider’s mentor, and the two Michiganders discuss the inspiring dynamic between mentor and mentee. Tune in to Discover how seasoned agents like Dresden are passing down invaluable knowledge and guidance and find

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5:37

From Combat to Coverage with Army Veteran Adam Wirthlin

Agency Nation Radio ·

2024/06/13

On this episode of Agency Nation Radio, Adam Wirthlin, commercial lines producer at Turner Agency in Greenville, South Carolina, shares how his time in the U.S. Army has given him skills to be a better producer.“It seems like a complete 180 from serving, but the skills I learned in the military set me up for success in this field, like attention to detail, leadership and commitment," he says.

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16:58

Young Agents Take on the Hard Market: Marketing &...

Agency Nation Radio ·

2024/06/05

The Big “I” National Young Agents Committee (YAC) partnered with Trusted Choice to create a special bonus series of content related to the hard market on Agency Nation Radio. This week’s episode features Allyson Hearring-Padilla, an agent at Blank’s Insurance Agency in Olney, Illinois, and was hosted by Taylor Hendrickson, a member of the National Young Agents Committee and Young Agents Council Director at the Florida Association of Independent Agents. The discussion focused on

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697 results

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