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PODCAST

Microsoft Teams Insider

Microsoft Teams discussions with industry experts sharing their thoughts and insights with Tom Arbuthnot of Empowering.Cloud. Podcast not affiliated, associated with, or endorsed by Microsoft.

technology

All Episodes

32:07

Microsoft Teams: From Slack Rival to AI for Work –...

Microsoft Teams Insider ·

2025/08/12

Jim Gaynor, Editorial Vice President at Directions on Microsoft, reflects on the evolution of Microsoft Teams and its shifting role in Microsoft’s strategy. How Teams evolved from a Slack competitor to a central productivity platformThe impact of the pandemic on Teams adoption and scaleWhy Teams Premium is becoming the home for advanced featuresMicrosoft’s pivot to Copilot and what it means for TeamsHow customers are approaching Copilot adoption, ROI, and data governanceJim’s perspective on...

en-us

26:59

Understanding AI Assisted Tech and the European...

Microsoft Teams Insider ·

2025/08/05

Neil Milliken, Global Head of Accessibility at Atos, looks at how accessibility is evolving in the enterprise—driven by AI, inclusive design, and upcoming regulation. Neil shares insights from over two decades in assistive technology and accessibility, including how mainstream tools like Microsoft 365 are increasingly embedding features that benefit everyone—not just those with disabilities. The growing role of AI in assistive tech and how it’s improving productivity and inclusionHow featu...

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25:30

Scaling Partner Management of Teams Phone in SMB and...

Microsoft Teams Insider ·

2025/07/29

Mark Herbert (https://www.linkedin.com/in/herbertmark/), co-founder of Call2Teams (at Qunifi, acquired by Dstny) and now launching Haptap Call Manager, explores how partners are enabling Microsoft Teams Phone for SMB and mid-market. Mark shares industry insights from his Teams journey and working with UCaaS vendors and partners to bridge SIP trunks into Teams. He gives a demo of Haptap Call Manager (https://www.haptap.com/), a cloud-hosted management tool for simplified management of Microsof...

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24:11

AI, AV, and the Evolving Role of the Integrator

Microsoft Teams Insider ·

2025/07/22

Dave Hatz, VP of Machine Intelligence at CTI, a major AV integrator and events company, shares his journey from AV programming into AI leadership. How AI is reshaping the AV integrator’s role, from hardware-centric deployments to software-driven, experience-focused solutionsThe shift from complex, bespoke AV setups to scalable, software-upgradable Microsoft Teams Rooms and how this enables sustainability and innovationThe growing importance of AI features like intelligent cameras, transcripti...

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23:41

Managing Microsoft Teams at Enterprise Scale

Microsoft Teams Insider ·

2025/07/15

Callum Moore is an Enterprise Product Manager for Microsoft Teams at a global organisation supporting nearly 400,000 users. Drawing on his experience across professional services, healthcare, retail, and banking, Callum shares practical insights into managing Teams at scale. • Client Health and Admin Tools: New Teams Admin Center dashboards are available for monitoring client version compliance, crashes, and update failures. These tools offer a more accessible way to identify issues that may ...

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15:18

Microsoft Teams Update - July 2025

Microsoft Teams Insider ·

2025/07/10

Microsoft Teams Monthly Update - July 2025 Microsoft FY26Skype for Business Server Subscription Edition GASummarise transferred calls in Teams with CopilotTeams client health dashboardTeams client Silent Test CallsTeams Rooms Pro Portal AlResearcher and Analyst Agents GAReal-time voice is coming in M365 Copilot EventsThanks to Pure IP, this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would like t...

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29:36

Microsoft's AI Shift and Fastest Ever Changes with...

Microsoft Teams Insider ·

2025/07/08

Mary Jo Foley, celebrated tech journalist and current Editor in Chief at Directions on Microsoft, joins the podcast to delve into the rise of AI and Copilot at Microsoft and the ever-increasing pace of change. Mary Jo's journey from tech journalism to leading content strategy at Directions on MicrosoftInsights into how enterprise organizations are navigating Microsoft's swift AI advancementsThe impact and challenges of Microsoft's Copilot and agent offerings on enterprise licensing and stra...

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28:03

Operators Driving Customer Success - Colt and...

Microsoft Teams Insider ·

2025/07/02

David Renfree, Manager of UC Sales Specialists at Colt Technology Services, and Jason Wyatt, EMEA Marketing Director at AudioCodes, discuss evolving operator services and how Colt is innovating in enterprise connectivity through their partnership with AudioCodes. Strategic Partnership: Colt utilizes AudioCodes Live Platform to enhance enterprise voice services and efficiency Award-Winning Cooperation: Colt recognised by AudioCodes for excellence as Live Platform and Service Provider of the Y...

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23:28

Transforming Meeting Spaces with AI: The year ahead,...

Microsoft Teams Insider ·

2025/07/01

Mehryn Corrigan, Microsoft Global Channel Sales lead, Microsoft Teams Rooms, discusses the evolution of Teams Rooms and AI and the future of meeting spaces. AV and IT Convergence: Exploring the integration of AV and IT in meeting room setups and how partners are evolving their roles AI in Meeting Rooms: Enhancements such as speaker recognition, AI assistants, and Copilot are transforming meeting experiences Simplifying Room Deployments: Efforts to streamline setup and management are makin...

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33:29

Dan Root explains Barco's ClickShare Microsoft Teams...

Microsoft Teams Insider ·

2025/06/25

Dan Root of ClickShare by Barco offers insights into their new Microsoft Teams Rooms solutions and use of Microsoft Devices Ecosystem Platform ClickShare's new Android-based modular compute systems supporting Microsoft Teams Rooms and BYOD experiencesHow ClickShare integrates with existing ecosystems, providing flexibility and compatibility for diverse meeting room needsInsights into the partnership with Microsoft using the MDEP platform and how it supports enhanced security and managementAnn...

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29:19

Video Rooms market perspective and latest news from...

Microsoft Teams Insider ·

2025/06/18

Olly Henderson, VP of Product at Jabra, discusses the evolution of meeting room technology and what Jabra is focused on based on customer feedback and insights. Launch of Panacast 40 VBS: A new Android bar for enhancing small huddle rooms with affordable, high-quality AV solutions.Role of Edge AI: Utilising edge AI for optimal performance and less cloud reliance in Jabra's video solutions.Future of BYOD: Jabra enables adaptable BYOD experiences, allowing easy upgrades to native conferencing...

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15:02

Microsoft Teams Update - June 2025

Microsoft Teams Insider ·

2025/06/17

Microsoft Teams Monthly Update - June 2025 Microsoft 365 Leadership ChangesNew Microsoft Teams 'Thread" Layout for ChannelsTeams Phone extensibility - Public PreviewRemote collection of diagnostic logs from users' Teams clientsOperator Connect UpdatesImmediate SBA Upgrade RequiredMicrosoft Retiring Semi-Annual Enterprise ChannelTeams Devices News from InfoCommEvents Thanks to Landis, this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-o...

en-us

34:19

Microsoft Teams Recording and Transcription...

Microsoft Teams Insider ·

2025/06/11

Ritika Gupta, Microsoft Group Product Manager, delves into the power of AI in Microsoft Teams, focusing on recording, transcription, and intelligent recap. Ritika highlights the shift of recording and transcription from convenience to essential for AI capabilities like intelligent recap and Copilot.Overcome language barriers with Interpreter AgentReal-time transcription challenges and AI improvements for more accurate language processing and cultural understanding.Compliance controls an...

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22:13

MDEP (Microsoft Devices Ecosystem Platform)...

Microsoft Teams Insider ·

2025/06/04

Chris Johnson, Senior Director, Android Product & Engineering for MDEP at Microsoft, sheds light on the intricacies of Android and the Microsoft Devices Ecosystem Platform (MDEP) MDEP's objective to deliver a secure, manageable Android OS tailored for enterprise environmentsHow Microsoft collaborates with chipset vendors and OEMs to support device innovation and reduce fragmentationThe importance of regular updates and patches in maintaining security, and how long-term support worksLook...

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27:30

Unpacking Teams Phone Mobile with VMO2's Duncan Finlay

Microsoft Teams Insider ·

2025/05/28

Exploring Teams Phone Mobile with VMO2's Duncan Finlay Duncan discusses his extensive telecom experience and current role at VMO2, sharing insights into the integration of fixed and mobile technologies. We explore the significant benefits of Teams Phone Mobile, focusing on its seamless integration with Microsoft ecosystems to enhance corporate communication strategies. The conversation highlights potential cost and operational efficiencies, offering a new vision for businesses tackling le...

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15:18

Microsoft Teams Update - May 2025

Microsoft Teams Insider ·

2025/05/27

Microsoft Teams Monthly Update - May 2025 Microsoft Earnings FY25 Q3 – M365 HighlightsMicrosoft 365 news from Microsoft BuildOffice 365 / Microsoft Teams EU antitrust update9 Microsoft Teams Roadmap HighlightsOperator Connect and Teams Phone Mobile updatesMicrosoft Teams Rooms on Android updatesTeams Devices updatesEventsThanks to AudioCodes, this month's benefactor, for your support of Empowering.Cloud and the community. Note that this is an audio-only version of the update, so if you would...

en-us

34:02

Trends in UCaaS and AI with Craig Durr and Kevin Kieller

Microsoft Teams Insider ·

2025/05/21

Kevin Kieller, EnableUC and Craig Durr, The Collab Collective, discuss their perspectives with Tom Arbuthnot live from Comms vNext, exploring how AI is reshaping workplace collaboration. Comparing AI developments across UCaaS platforms, Microsoft's Copilot, Zoom's AI companion, and Google's Gemini. How AI is evolving from a tool to a teammate, with discussion on platforms integrating AI to enhance meeting and workflow effectiveness. The role of trust in AI adoption and how reliable AI int...

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21:14

Inside Gong’s AI Microsoft Teams Integration

Microsoft Teams Insider ·

2025/05/14

Patrick Burke from Gong shares insights on how they are using AI to maximise RevOps and how they use Numonix TRaaS to pull insights from Microsoft Teams meetings. Gong's evolution into a revenue AI platform, how it helps sales teams improve performance by integrating insights directly into CRM systems. Integrations with platforms like Microsoft Teams, Salesforce, and HubSpot allow seamless data gathering and analysis to refine and support data-driven sales strategies. Media capture ...

en-us

23:55

Rolling Out 200 Teams Rooms globally in 90 Days and...

Microsoft Teams Insider ·

2025/05/07

Tom Arbuthnot talks with Reto Schadegg, Global IT Infrastructure Manager at SCOR, about how they rolled out 200 Microsoft Teams Rooms across 35 countries in just 90 days. SCOR's delivered a rapid global deployment by leveraging prior standardization and planning.Neat Bar Pro was selected after hands-on testing, becoming the core device for most rooms.The rollout achieved a 40% reduction in operational costs and six-figure savings overall.A streamlined support model now manages 200 rooms with ...

en-us

34:51

Compliance Recording in Microsoft Teams: What It...

Microsoft Teams Insider ·

2025/04/28

Tom Arbuthnot chats with Michael Levy, CEO of Numonix, about what it really takes to deliver compliance-grade recording in Microsoft Teams. Compliance recording is centrally managed, encrypted, and built to meet regulations like GDPR and MiFID II.Microsoft certification requires rigorous audits, financial commitment, and ongoing platform alignment.Vendors must continuously adapt to Teams updates to maintain compatibility and compliance.Numonix powers advanced features like filtered recording,...

en-us

143 results

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