x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

Remarkable Results Radio Podcast

Carm Capriotto, AAP

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers,

leisure automotive

All Episodes

29:57

A Phone Call Is Worth a Thousand Emails [RR 1056]

Remarkable Results Radio Podcast ·

2025/09/09

Thanks to our Partners, NAPA Auto Care and NAPA TRACSWatch Full Video Episode In today’s fast paced industry, automation and digital tools like texts, emails, and online bookings make business easier but often leave interactions feeling “people free.” Convenience can come at the cost of real customer relationships, reducing decisions to price alone. Mike Carrillo, founder of Autoshop Follow-Up, reminds shops that while automation has its place, nothing replaces the power of a phone call. His

en

06:11

Coaching Is Hard (for the Client) [E224] - Chris...

Remarkable Results Radio Podcast ·

2025/09/08

Visit ShopMarketingPros.com/chris to partner with a team that understands your business. Because every great shop deserves marketing that’s just as great. Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindIn In this episode, Coach Chris Cotton from Auto Fix Auto Shop Coaching delves into the emotional challenges that clients often encounter when beginning

en

55:25

Developing Diagnostic Skills with Matt Fanslow and...

Remarkable Results Radio Podcast ·

2025/09/08

Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound, ExpressWatch Full Video EpisodeIn Our Episode Today:Many of our loyal listeners have heard me mention my older, little, brother Shaun, or you have heard me jesting with host of Diagnosing the Aftermarket A-Z, Matt Fanslow…Today you get to see us sit in the room and have a genuine conversation!I notice in my day-to-day interactions with aftermarket professionals, that many of the businesses I interact with are lacking a

en

43:06

The Growth Tax: What Every Shop Owner Must Pay to...

Remarkable Results Radio Podcast ·

2025/09/05

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty This episode is all about transformation: how coaching, mindset shifts, and strategic decisions can take a shop from survival mode to real growth. Matt Wagg opens up about his journey from being coached by Bill Haas to becoming a coach himself, and the lessons learned along the way about leadership, profit, and purpose. Watch Full Video Episode Key Takeaways: Coaching Works: It paid for itself almost immediately and

en

35:50

Ring to Revenue: The Power of the First Hello [THA 448]

Remarkable Results Radio Podcast ·

2025/08/29

Thanks to our Partners, NAPA TRACS, and Today's ClassIs your shop’s first impression costing you customers? Did you know the phone is often your closest moment to the sale? Join service advisor training specialists Jen Davis and Doris Barnes from The Transformers Institute as they reveal how to turn inbound calls into a loyal customer relationship. Watch Full Video Episode Inside this episode: The Hidden Cost of Bad Calls: Missed opportunities like quoting a price without

en

35:08

The Personal Touch in a Digital World: Why Outbound...

Remarkable Results Radio Podcast ·

2025/08/22

Thanks to our Partners, NAPA TRACS, and Today's ClassThis episode explores how today’s top automotive shops are transforming their business by taking a proactive approach—reaching out to customers instead of waiting for the phone to ring. Watch Full Video Episode You’ll hear strategies to overcome common service advisor objections, such as “cold calling feels pushy” or “I don’t have time,” supported by Dan Taylor’s compelling data showing that just 10 calls can generate 2

en

48:00

The ROI of Kindness: How Giving Creates Growth in...

Remarkable Results Radio Podcast ·

2025/08/20

Thanks to our Partners, Shop Boss and AppFueledIn this heart-filled episode of the Auto Repair Marketing Podcast, Kim Walker sits down with Christina Beverly from Harrell & Beverly Transmission Auto Repair in Sanford, Florida.Christina shares the behind-the-scenes story of their now-annual teacher giveaway, an initiative born from local Amazon wish lists that quickly grew into a high-impact, community-shaping campaign.You'll hear how a $500 donation turned into $1,500, the emotional stories

en

25:22

Are You Listening to Tom Brady? [E198] - Diagnosing...

Remarkable Results Radio Podcast ·

2025/08/20

Thanks to our Partner, NAPA Autotech TrainingWatch Full Video EpisodeIn this episode of Diagnosing the Aftermarket A to Z, Matt Fanslow takes a detour from his usual pop culture quotes and instead pulls wisdom from an unlikely source: Tom Brady.Brady’s recent interview stirred up some debate, but Matt digs into why technicians, shop owners, and service advisors should pay attention. It’s not about football stats or Super Bowl rings—it’s about preparation, accountability, and being part of a team

en

36:44

From Would’ve, Could’ve, Should’ve, To Will, Can, Do:...

Remarkable Results Radio Podcast ·

2025/08/19

Thanks to our Partners, NAPA Auto Care and NAPA TRACSWatch Full Video Episode Keith Katz shares practical insights from decades of running a successful auto repair business, offering shop owners real-world strategies to adapt and grow. From navigating the challenges of ADAS and EV technology to making bold investments in team training, Keith explains how the right decisions can set your shop up for long-term success. You’ll also discover why shifting from being a hands-on technician to a

en

55:32

Behind the Mic with Tracy Capriotto [E056] - Speak Up!

Remarkable Results Radio Podcast ·

2025/08/18

Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound, ExpressWatch Full Video EpisodeIn our Episode Today:Craig O’Neill hosts his BOSS!Director of Content/Producer - Tracy Capriotto, joins the podcast to discuss her communication journey - which led her to LEAD the Remarkable Results Toastmasters Club as Club President in the 2024-2025 term.As the Immediate Past President, Craig invites Tracy to reflect on all she has learned by saying YES to taking a new role and

en

12:00

Inventory & Parts Management: Control the Chaos,...

Remarkable Results Radio Podcast ·

2025/08/18

To listen to more episodes, make sure and go over to iTunes and or Spotify. Don't forget to rate and review us!...

en

31:09

Uber, Loaners, and Shuttle Solutions for Automotive...

Remarkable Results Radio Podcast ·

2025/08/15

Thanks to our Partners, NAPA TRACS, and Today's ClassDiscover why providing customer transportation rather than leaving them to figure it out is quickly becoming a game changing differentiator in the automotive industry. Watch Full Video Episode We break down three powerful options: Loaner Cars & Rental Programs: Remove the “transportation barrier” for customers and make it easier for them to approve bigger jobs. Learn about the ROI, and how forming a separate rental

en

33:14

Using ROI to Measure and Make Better Business...

Remarkable Results Radio Podcast ·

2025/08/07

Thanks to our partner PromotiveIt’s time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online: www.paarmelis.comEmail Hunt:

en

20:04

No One's Anger Starts at 100 [E196] - Diagnosing the...

Remarkable Results Radio Podcast ·

2025/08/06

Thanks to our Partner, NAPA Autotech Training and Pico TechnologyWatch Full Video EpisodeKey Discussion Points:Two Types of Angry PeopleExplosive: Outwardly aggressive (e.g., yelling at a cashier).Implosive: Bottled-up anger that can lead to extreme reactions (e.g., the quiet cashier who "snaps").No One Starts at 100% AngerAnger escalates in stages—people don’t go from 0 to 100 instantly.Triggers (work stress, home life, past trauma) compound over time.Personal Reflection: Parenting & ADHDMatt

en

27:10

Car Giveaways and Community Involvement with Chris...

Remarkable Results Radio Podcast ·

2025/08/06

Thanks to our Partners, Shop Boss and AppFueledWhen it comes to community involvement, some shops talk about it and others just do it. In this episode, I sit down with Chris Luoma, third-generation owner of Jerry’s Automotive in Lansing, Michigan, to talk about what it looks like to give back with heart.From car giveaways to Toys for Tots, Chris shares how giving back has become more than just a marketing tactic; it’s part of his shop’s DNA. We talk about the humble beginnings of this family-run

en

30:55

Assume Nothing: Our Duty to Educate and Understand...

Remarkable Results Radio Podcast ·

2025/08/05

Thanks to our Partners, NAPA Auto Care and NAPA TRACSWatch Full Video Episode In this episode, we’re flipping the script on how we prepare the next wave of talent in the auto repair world. It’s not just “training” anymore – The future of our industry needs more than just teaching people how to turn wrenches. It’s about real education that prepares them to think, solve, and lead. The repair bay of tomorrow – Imagine clean, high-tech “surgical rooms” with white lab coats, big

en

22:15

Believe Your Customers: The Pontiac Parable [E054] -...

Remarkable Results Radio Podcast ·

2025/08/04

Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound, ExpressWatch Full Video EpisodeIn this episode - Craig has some fun with an old anecdote that intends to reminds us how important it is to take a customers complaint seriously - even when it sounds absolutely ridiculous!The old story is about a man whose new Pontiac will not start ONLY if he goes and picks up vanilla ice cream… but if he buys other flavors, like strawberry or chocolate.While this story may not be the

en

16:13

Safety & Shop Environment: Protecting Your People and...

Remarkable Results Radio Podcast ·

2025/08/04

VisitShopMarketingPros.com/christopartnerwithateamthatunderstandsyourbusiness.Becauseeverygreatshopdeservesmarketingthat’sjustasgreat.Checkouttheirpodcasthere:https://autorepairmarketing.captivate.fm/IfyouwouldliketojointheirprivateFacebookgroupgohere:https://www.facebook.com/groups/autorepairmarketingmastermindInInepisodesevenof"TheWeeklyBlitz,"CoachChrisCottonofAutoFixAutoShopCoachingdeliversaninsightfuldiscussionontheessentialroleofshopsafetyandcultivatingapositiveworkenvironmentforautorepairshop

en

34:57

The Investment in Youth: Why Camp D.R.I.V.E. is a Win...

Remarkable Results Radio Podcast ·

2025/08/01

Thanks to our Partners, NAPA TRACS, and Today's ClassCamp D.R.I.V.E., (Determination, Resourcefulness, Vision, Enthusiasm) created by Weston and Tenise Chapman of Black Hills Tire, is a powerful hands-on initiative that introduces kids aged 12–15 to the world of automotive technology. Now in its third year, this two-day experience puts young participants in the driver’s seat—changing tires, doing oil changes, welding, and more—across interactive stations. Camp D.R.I.V.E. is

en

29:15

ROI - Return on Investment [E181] - Business By The...

Remarkable Results Radio Podcast ·

2025/07/31

Thanks to our partner PromotiveThanks to our partner PromotiveIt’s time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.Paar Melis and Associates – Accountants Specializing in Automotive RepairVisit us Online:

en

536 results

Similar Podcasts

Expres Ráno

Expres FM

詭哭郎嚎

郎祖筠 & FMTaiwan製作團隊

Ron en Erik Podcast

Ron en Erik

Poor Man"s Pinball Podcast

Poor Men Ian and Drew

WeAreChange on Odysee

WeAreChange