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PODCAST

Q.A.C Team

Charles Luttrell

Discussions with business owners who tell their story to connect with you on a personal level. The first step in our quality assurance program.

business entrepreneurship

All Episodes

00:35:30

Friday At Four Podcast Series: Episode 50 Milestones...

Q.A.C Team ·

2025/08/15

Episode 50. Milestones in Life and BusinessThis week on Friday at Four, Chuck and Steve celebrate a major milestone. 50 episodes of the show! Chuck kicks things off with a look at “The Business of Milestones: Why 50 Matters,” sharing how hitting big benchmarks can be leveraged to boost credibility, spark marketing opportunities, and deepen audience connection. Steve follows with “Financial Milestones: The Magic of Milestone Numbers,” unpacking why we’re drawn to financial goals in our lives and how

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00:36:10

Friday At Four Podcast Series: Episode 49- FOMO- Fear...

Q.A.C Team ·

2025/08/09

Episode 49 of the Friday at Four podcast series brings together two powerful conversations in one engaging session. Charles kicks things off by diving into the psychology of FOMO, the fear of missing out, breaking down how this common mindset shapes our decisions, spending habits, and even our happiness. He offers relatable examples and practical tips for recognizing and overcoming FOMO in everyday life. Then, Steve Kent shifts the discussion toward understanding retirement, exploring the financial,

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00:25:35

Interview With Rachael Johnson Of Rachael Johnson...

Q.A.C Team ·

2025/08/05

In this Q.A.C Team Podcast interview, Charles Luttrell talks with Rachael Johnson of Rachael Johnson Creative, a copywriter specializing in website copy, email marketing, and sales pages. Rachael shares how she helps business owners find the right words to connect with their audience, tell their story, and drive results.

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00:37:19

Friday At Four Podcast Series: Episode 48 Don't be...

Q.A.C Team ·

2025/08/01

In episode 48 of Friday at Four, Charles starts the conversation with fear, the silent barrier that keeps people from reaching out, taking chances, or stepping into new opportunities. “Don’t let fear keep you from connecting.” Whether it’s a collaboration, a feature on the Q.A.C Team Podcast, or being part of the Chasing the Stars video series, he reminds listeners that action begins with a conversation. Then, Steve Kent dives into the importance of building an emergency fund, not just for peace of

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00:09:58

Chasing The Stars Episode 8: Tasted and Rated: Ice...

Q.A.C Team ·

2025/07/31

In Chasing the Stars episode 8: Tasted and Rated, Q.A.C Team hits the road for the ultimate summer showdown: Ice Cream Edition! We journey through Delaware City, DE, Rising Sun, MD, and Elkton, MD, visiting local ice cream shops and hidden gems to test the cold, the creamy, and the creative. From small-town staples to unexpected flavor twists, we’re rating it all from service to satisfaction.If you love discovering local gems and seeing how they stack up beyond the reviews, this episode was made for

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00:36:26

Friday At Four Podcast Series: Episode 47

Q.A.C Team ·

2025/07/25

Friday at Four Episode 47: Clout vs. Reality and Budgeting Basics.In Episode 47 of the Friday at Four podcast, host Charles Luttrell and Steve Kent of Steve Kent Financial Services have a no-fluff conversation that cuts through the noise. This episode tackles the growing issue of “clout over quality” in today’s culture. Why viral popularity or polished branding doesn’t always reflect true value. Charles shares insights from his Chasing the Stars series, exposing businesses that fail to live up to

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00:15:25

Friday At Four Podcast Series: Episode 46

Q.A.C Team ·

2025/07/19

In episode 46 of the Friday at Four podcast series, Steve Kent and Charles Luttrell dive into the power of flexibility.They explore how being adaptable in decision-making, strategy, and communication can create opportunities where rigid plans fall short. Steve and Charles share real-world examples of how flexibility has played a key role in their own success and how it can be a competitive advantage for entrepreneurs, leaders, and everyday professionals.#flexibility #thingshappen

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00:37:08

Friday At Four Podcast Series: Episode 45

Q.A.C Team ·

2025/07/11

In Episode 45 of the Friday at Four podcast series, Steve Kent dives into the often-overlooked but critical topic of reading and understanding documentation. Whether you're navigating financial agreements, software manuals, contracts, or business plans, documentation is the foundation of informed decision-making. Steve breaks down why so many professionals overlook the fine print, how it leads to costly mistakes, and what strategies you can use to become more documentation-savvy. This episode is

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00:25:26

Friday At Four Podcast Series: Episode 44 How Much to...

Q.A.C Team ·

2025/07/04

In Episode 44 of the Friday at Four Podcast Series, Steve Kent dives into one of the most pressing questions for anyone planning their future: How much do you really need to save and invest to retire comfortably? With decades of financial expertise, Steve breaks down the variables that impact your retirement number. From inflation and lifestyle goals to healthcare costs and life expectancy. Whether you're just getting started or revisiting your retirement plan, this episode offers practical

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00:34:25

Friday At Four Podcast Series: Episode 43 With Guest...

Q.A.C Team ·

2025/06/27

In Episode 43 of the Friday at Four podcast, Rachel Gaddis steps in as co-host for Steve Kent to explore the current state of the job market and workplace morale. With her background in co-active coaching and career transitions, Rachel offers valuable insights into how professionals can navigate uncertainty and burnout in today’s shifting employment landscape. The episode also features a first look at her brand-new coaching course, designed to help mid-career professionals rediscover their purpose

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00:33:48

Friday At Four Podcast Series: Episode 42...

Q.A.C Team ·

2025/06/20

In Episode 42 of the Friday at Four podcast series, host Charles Luttrell talks with co-host financial expert Steve Kent to explore the critical topic of how-to crisis-proof your business. Drawing from years of experience in financial planning and business resilience, Steve shares practical strategies to help entrepreneurs prepare for the unexpected. Whether it's an economic downturn, supply chain disruption, or sudden loss of key personnel, the conversation covers everything from building financial

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00:33:22

Friday At Four Podcast Series: Episode 41

Q.A.C Team ·

2025/06/13

On Episode 41, we’re diving into a topic that can make or break a small business but often gets overlooked: business networking. This isn’t just about swapping business cards or cold messages on social media such as LinkedIn. It’s about creating meaningful relationships that drive referrals, open doors, and even spark collaborations. Whether you're an extrovert who thrives at events or an introvert looking for low-pressure ways to connect, we’ve got strategies for everyone. And Steve’s got some

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00:34:25

Friday At Four Podcast Series: Episode 40

Q.A.C Team ·

2025/06/06

"Karoshi: The Hidden Cost of Overwork"In this eye-opening episode of Friday at Four, Steve Kent and Charles Luttrell dive into the alarming phenomenon of karoshi, a Japanese term that translates to “death by overwork.” Together, they explore how the modern workplace culture often glamorizes burnout and rewards overextension, sometimes with devastating consequences.From long hours and chronic stress to blurred work-life boundaries, Steve and Charles discuss the warning signs, real-life examples, and

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00:28:42

Interview With James Corwin Wildlife Artist

Q.A.C Team ·

2025/06/03

Wildlife artist James Corwin joins us to share how he brings animals to life on canvas, turns passion into purpose, and uses art to support conservation.From painting in the wild to building a thriving business, don’t miss this inspiring conversation!

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00:02:08

Chasing The Stars Episode 6: The Pilot Episode That...

Q.A.C Team ·

2025/05/31

Chasing the Stars, The Lost Pilot: SAYdelicious Coffee ShopIn what was meant to be the very first episode of Chasing the Stars. Q.A.C Team visited SAYdelicious, a vibrant local coffee shop that had all the makings of a community gem. With its bold flavors, creative drink options, and cozy atmosphere, SAYdelicious embodied everything we hoped to spotlight in our series: passion, personality, and a pursuit of excellence.Unfortunately, before the episode could ever air, SAYdelicious closed its doors

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00:34:46

Friday At Four Podcast Series: Episode 39

Q.A.C Team ·

2025/05/30

On episode 39 of the Friday at Four podcast, we’ll tackle one of the biggest challenges facing small business owners today: hiring and retaining top talent. In a competitive market, it’s not just about finding the right people. It’s about keeping them. We’ll explore practical strategies for attracting quality candidates, building a positive workplace culture, and creating simple systems that make new employees feel valued and invested from day one. Whether you’re hiring your first team member or

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00:38:10

Friday At Four Podcast Series: Episode 38

Q.A.C Team ·

2025/05/23

In Episode 38 of the Friday at Four podcast series, host Charles Luttrell with Steve Kent talk about the disconnect between reality and perception. Steve shares insights from his career in financial services and storytelling, highlighting how things are often not as they appear whether in marketing, media, or everyday life. Together, they explore how curated narratives can shape our beliefs and decisions, and why critical thinking and curiosity are more important than ever in today’s world of

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00:02:04

Chasing The Stars: Tasted And Rated Edition

Q.A.C Team ·

2025/05/17

In this episode of Chasing The Stars, Tasted and Rated, we compare two bakeries. Bings Bakery in Newark, Delaware and Divergent Donuts in Havre De Grace, Maryland. Divergent Donuts has beaten Dunkin' and are currently 1-0.

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00:33:53

Friday At Four Podcast Series: Episode 37

Q.A.C Team ·

2025/05/16

Part two from episode 36 where Steve and Charles cover multiple streams of income for small businesses. #stevekentfinancialservices #fridayatfourpodcastseries #multiplestreamsofincome

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00:31:30

Friday At Four Podcast Series: Episode 36

Q.A.C Team ·

2025/05/09

In Episode 36 of the Friday at Four podcast series, we explore the power and practicality of building multiple streams of income. Steve shares insights from his years of experience helping individuals diversify their revenue sources to create financial stability and long-term wealth. Whether you're just starting out or ready to expand your income strategy, Steve’s guidance offers actionable steps to take control of your financial destiny.#stevekentfinancialservices #qacteam

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