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PODCAST

Level Up Claims

The Level Up Claims Podcast brings you real conversations with the leaders, builders, and disruptors shaping the property damage, restoration, and insurance-claims world. Each week, we dig into the strategies, systems, and mindset needed to grow, whether you"re a contractor, public adjuster, attorney, or anyone working in the claims ecosystem. From business growth and leadership to industry trends, complex losses, tech, and entrepreneurship, we spotlight the people who refuse to settle and are

business management

All Episodes

29:10

From Nice to Influential with Katie Armentrout -...

Level Up Claims ·

2025/08/13

In the latest episode of the Level Up Claims Podcast, host Galen Hair welcomes Katie Armentrout , founder of Peoplefluence, who challenges the notion that being nice is an effective leadership strategy. With insights from corporate leadership, Katie explains how courageous leadership drives real influence and team success. Don’t miss how to foster healthy conflict and boost your team’s performance. Tune in for practical tips on evolving your leadership style and breaking away from people-pleasing

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30:08

Safety Mindset: Beyond Scopes with Kevin Dandridge -...

Level Up Claims ·

2025/07/30

Tune into the latest episode of the Level Up Claims podcast with host Galen Hair and guest Kevin Dandridge, owner of 1 Life Safety. Kevin shares vital insights on adopting a safety-first mindset in claims professions, emphasizing the importance of proactive safety measures at job sites. Discover how fostering a culture of safety can not only protect your team but also ensure the longevity of your career. If you’re in the claims industry or construction, this is an episode you can’t afford to miss!

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32:27

Mastering Negotiation Tactics with Scott Tillema -...

Level Up Claims ·

2025/07/23

Tune into this intriguing episode featuring Scott Tillema, a former SWAT hostage negotiator, who shares essential communication strategies. Learn how principles from high-stakes situations can transform tough business talks, building trust and defusing tension. Don’t miss it!. Highlights Manage yourself first. Emotional tone dictates outcome. The real goal in negotiations. Avoid making the other feel like a loser. Importance of fairness in negotiations. Treating people fairly yields

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29:14

Building a Legacy: Succession Secrets with Dominic...

Level Up Claims ·

2025/07/16

Ready to ensure your business thrives beyond your tenure? Tune in to hear Dominic Rubino, a top business coach, on the Level Up Claims Podcast. Learn how to create a sustainable succession plan and understand the importance of gaining external experience for the next generation. Don’t miss this chance to future-proof your legacy! Highlights Effective succession planning and starting outside the company. Why do many contracting businesses fail in succession? Dominic Rubino’s journey into

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29:30

AI-Driven Business Revolution with Charlotte Lindberg...

Level Up Claims ·

2025/07/09

In this episode of the Level Up Claims podcast, host Galen Hair is joined by Charlotte Lindberg, Program Manager at Personal AI, to explore exciting applications of AI in modern business. Charlotte shares how their personalized AI systems are transforming industries by automating competitor analysis, enhancing customer intake, and refining internal workflows, all while ensuring data privacy and security. With AI’s rapid evolution, this episode is a must-listen for anyone interested in leveraging AI

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28:49

Boost Your Claims Success with Alena Wilson - Episode...

Level Up Claims ·

2025/07/02

Tune in to this episode of the Level Up Claims Podcast as Galen Hair welcomes Alena Wilson, founder of Estimate Mastery! Discover the costly mistakes contractors make, the power of proper training, and how mastering Xactimate can transform your payouts. A must-listen for contractors looking to boost their bottom line! Highlights Common contractor mistakes with estimates. Estimate Mastery for contractor training. Alena’s insight into Xactimate. Missing line items costing contractors money.

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31:28

The Power of AI In Lead Generation with Josh Thomas -...

Level Up Claims ·

2025/06/25

In this episode of the Level Up Claims Podcast, host Galen Hair welcomes back Josh Thomas, an AI expert. Josh reveals the power of AI in lead generation, emphasizing the importance of asking the right questions to unlock AI’s potential. By using strategic queries, AI becomes a tool for crafting compelling, objection-proof sales pitches. Josh shares insights on staying competitive and the evolving role of technology in business. A must-listen for those looking to harness AI for growth! Highlights

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36:29

Cybersecurity Essentials with Sarah Mary Parker -...

Level Up Claims ·

2025/06/18

In this episode of the Level Up Claims Podcast, join host Galen Hare and cybersecurity expert Sarah Mary Parker as they uncover the crucial topic of digital literacy and cybersecurity. Learn how to protect your business and client data from digital threats with practical, actionable advice. With Parker’s expert insights, discover the hidden risks in everyday digital use and safeguard your company’s future. It’s an episode packed with valuable knowledge you can’t afford to miss! Highlights

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17:03

What Does It Mean To You To Level Up - Compilation -...

Level Up Claims ·

2025/06/11

Tune into this special episode of the “Level Up Claims Podcast” with host Galen Hair, featuring powerful insights from industry experts. Discover how to improve, grow, and elevate your business ahead of the 4th Annual Level Up Claims Summit. Whether it’s embracing technology, enhancing personal growth, or championing justice, find out what it truly means to “level up.” Perfect for anyone in the storm restoration industry ready to embrace new challenges! Highlights Mentoring and doing the right

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29:49

Smart HR: Boost Business & Culture with Cornelia...

Level Up Claims ·

2025/06/08

Tune in to the Level Up Claims Podcast as HR mavens Barbara Mitchell and Cornelia Gamlen, authors of the Big Book of HR, share why HR is crucial even for small businesses. Discover strategies to boost employee retention, foster engagement, and sidestep common HR pitfalls. Perfect for managers eager to enhance their work culture and protect their company. Don’t miss this chance to strengthen your team dynamics and build a vibrant, productive workplace. Highlights HR’s Role in Business Success

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31:29

Mastering Xactimate Claims with Todd Beckman -...

Level Up Claims ·

2025/06/04

Discover the secrets to mastering Xactimate with Todd Beckman on the Level Up Claims Podcast. With over 25 years in the industry and experience at Xactimate, Todd shares invaluable insights on insurance claims, the importance of understanding policies, and how to leverage Xactimate for business success. Perfect for contractors and claims professionals eager to optimize their processes and ensure fair payments. Tune in for practical advice and learn how to up your game in the insurance claim world.

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31:49

People Power: The Key to Systems with Dave Kislik -...

Level Up Claims ·

2025/05/28

Tune into the Level Up Claims Podcast where Galen Hair tackles the chaos of storm restoration with guest Dave Kislik from Liz Kislik Associates. Kislik shares expert advice on building stronger teams and communication strategies to drive business growth. Discover the power of creating safe spaces and clear communication to achieve business success. Don’t miss out on practical insights that can transform your team dynamics! Highlights Importance of physical and human systems Importance of

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35:28

Unlocking Sales with Simple Videos with Tim Brown -...

Level Up Claims ·

2025/05/21

Learn how to use video as a sales tool! Join host Galen Hair and guest Tim Brown, CEO of Hook Agency, as they share insights on creating impactful video content with just a smartphone. Tim’s expertise in the contracting world will teach you how to turn content into conversions. Don’t miss this game-changing episode. Highlights From humble beginnings: Hook Agency origins Overcoming objections through content Start content creation with just a smartphone Video’s power in building trust

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33:09

Podcast Power: Niche to Millions with Jody Maberry -...

Level Up Claims ·

2025/05/14

Tune into the Level Up Claims podcast with host Galen Hair as he chats with podcast producer Jody Mayberry. Discover the power of niche podcasts and learn how Jody turned his passion into a thriving career. Whether you’re podcasting for business growth or personal storytelling, be inspired to find your unique voice! Highlights The power of podcasting as a business tool. From financial analyst to park ranger to podcaster. Creating a podcast for park rangers. The evolution and resurgence of

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36:25

AI & Digital Literacy with Sarah Mary Parker -...

Level Up Claims ·

2025/05/07

Tune into the Level Up Claims Podcast with Galen Hair as Sarah Mary Parker, a trailblazer in AI, demystifies AI’s real-world impact on the restoration and insurance industries. Learn how digital literacy can empower your business and discover ethical AI practices to stay ahead. Highlights The dangers of anthropomorphizing AI Accidental entry into storm restoration Entrepreneurial spirit: solving real-life problems Launching a media company to fix marketing gaps Demystifying AI for better

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34:41

Policy Exclusions for Businesses with Naomi Jones -...

Level Up Claims ·

2025/04/30

In this episode of the Level Up Claims podcast with Galen Hair, gain crucial insights from property casualty attorney Naomi Jones. They discuss the shocking case of an exclusion in insurance policy language that left a subcontractor unprotected after an elevator accident. Discover the importance of reading insurance policies thoroughly to avoid potentially devastating financial consequences. Jones warns listeners to scrutinize policies for wrap-up exclusions and share the knowledge within their

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29:48

AI and Marketing with Scott Brinker - Episode 123

Level Up Claims ·

2025/04/23

In this episode of the Level Up Claims Podcast, host Galen Hair explores the integration of AI with marketing strategies, featuring Scott Brinker, VP of Platform Ecosystem at HubSpot. Scott shares how AI is transforming marketers’ roles, poised to revolutionize both how we market and how consumers purchase. Discover how AI can boost creativity and strategic planning while reducing complexity. Tune in to learn how embracing AI can help you stay ahead in this fast-evolving landscape. Highlights

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30:38

Boosting Growth Through Conversation with Julie...

Level Up Claims ·

2025/04/16

Tune into the Level Up Claims podcast where Galen Hair talks with career development expert Julie Winkle Giulioni about why short, meaningful chats with team members can transform your business. Discover practical ways to boost employee growth, loyalty, and retention—all without a hefty price tag. Perfect for leaders wanting to unlock their team’s potential! Highlights Career growth beyond promotions. Development doesn’t mean promotions. Example of low-cost employee engagement. Encouraging growth

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27:22

Intellectual Property with William Ramey - Episode 121

Level Up Claims ·

2025/04/09

Unlock the secrets to safeguarding your business in this episode of The Level Up Claims Podcast. Host Galen Hair welcomes top IP attorney William Ramey to discuss essential steps for protecting your intellectual property. Learn practical tips on trademarks, copyrights, and trade secrets that can empower your business and give you a competitive edge. A must-listen for any entrepreneur wanting to secure their brand and boost long-term success! Highlights Procedures for common law trademark

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31:53

Mastering Business Growth with Melinda Emerson -...

Level Up Claims ·

2025/04/02

In this episode, entrepreneur and author Melinda Emerson shares her expertise in scaling small businesses and creating financial stability. Melinda provides actionable strategies, from mastering social selling to achieving business growth without burnout. Tune in for valuable insights on transforming your small business into a sustainable venture! Highlights Running a small business isn’t for the faint of heart. Melinda Emerson’s introduction and achievements. Building a business that doesn’t

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160 results

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