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PODCAST

Level Up Claims

The Level Up Claims Podcast brings you real conversations with the leaders, builders, and disruptors shaping the property damage, restoration, and insurance-claims world. Each week, we dig into the strategies, systems, and mindset needed to grow, whether you"re a contractor, public adjuster, attorney, or anyone working in the claims ecosystem. From business growth and leadership to industry trends, complex losses, tech, and entrepreneurship, we spotlight the people who refuse to settle and are

business management

All Episodes

32:03

How Storytelling Drives Business Growth with Aurora...

Level Up Claims ·

2025/12/24

In this episode, host Galen Hair sits down with creative entrepreneur and author Aurora Winter to explore the power of storytelling in business, leadership, and sales. Aurora explains why expertise alone is no longer enough in a crowded, AI-driven world—and how the right message can dramatically multiply impact and revenue. Drawing from neuroscience, real-world case studies, and her book Turn Words Into Wealth, Aurora breaks down how stories bypass resistance, build trust, and drive decision-making

en

26:27

Building Trust and Leading People with Andrew...

Level Up Claims ·

2025/12/17

In this episode of the Level Up Claims podcast, host Galen Hair welcomes Andrew Hinkelman of Priority-1 Group, former CTO turned leadership coach, to discuss the evolution of effective leadership. With over 25 years in technology and corporate management, Andrew shares insights on how to move beyond systems and processes to focus on what truly drives success: building trust and fostering strong human connections. Highlights: Andrew's career transition from CTO to leadership coach. Overcoming

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26:12

Automating the Permitting Process with AI with Fabian...

Level Up Claims ·

2025/12/10

After more than 25 years running one of Florida's fastest-growing remodeling companies, Fabian Videla found himself facing the same nightmare every contractor knows too well: permitting delays, inconsistent city processes, and mountains of paperwork that slowed projects, and profits, to a crawl. Instead of accepting that bottleneck as "just how it is," Fabian decided to rebuild the system from the ground up using AI. Today, Permit Rockstar is redefining the way construction and remodeling companies

en

30:26

Your Business Might Be Worth More Than You Think with...

Level Up Claims ·

2025/12/03

In this episode of the Level Up Claims Podcast, Galen Hair sits down with Jon Buehler, founder of Buehler Business Brokers, to break down the realities of valuation, risk, transferability, and how to plan for a successful exit, whether or not you want to sell in 3 years or 30. Jon has worked on deals ranging from small home-service companies to $100M+ transactions. Highlights Why most owners wildly overestimate or underestimate their business How buyers actually evaluate value The hidden risks that

en

32:06

Doing Less to Get More with Nell3D - Episode 154

Level Up Claims ·

2025/11/26

In this powerful episode, host Galen Hair sits down with leadership strategist Nell 3D, whose Me–We–World framework is reshaping how high achievers lead, live, and sustain performance. Nell's story is anything but ordinary: from student debt, burnout, missing her father's funeral, divorce, and even a near-fatal head-on collision all forced a reckoning that transformed both her life and her leadership philosophy. What emerged is a radical concept: The Missing 1%—the idea that real success comes not

en

32:40

Empower Change: Rethinking Leadership with Diane...

Level Up Claims ·

2025/11/19

In this episode, host Galen Hair sits down with international business advisor Diane Helbig to explore modern leadership. Helbig challenges outdated practices, advocating for empathy, presence, and collaboration over control. Her insights offer a playbook for leaders seeking to empower teams and drive innovation. Tune in to learn actionable strategies to foster a supportive and productive business environment. Great for anyone interested in transforming their leadership approach. Highlights

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33:03

Culture Eats Strategy: Level Up! with Lee Miller -...

Level Up Claims ·

2025/11/12

Catch the latest Level Up Claims podcast episode, where Galen Hair chats with Lee Miller, host of the Conquer Contractor Chaos podcast. Lee shares his journey from construction to building multi-million dollar businesses. Discover how crafting the right culture can turn chaos into long- term success. Whether you're a contractor or business owner, learn why culture trumps strategy and how to build a powerhouse team that wins every time. Don't miss Lee's insights on leveraging intrinsic values to

en

30:12

Mastering Non-Large Loss Claims with Darrick O'Day -...

Level Up Claims ·

2025/11/05

In this episode of the Level Up Claims Podcast, Galen Hair talks with Darrick O'Day, a seasoned public adjuster and appraiser, about the underestimated impact of non-large loss insurance claims. Discover how even "small" claims can critically affect families and businesses, and learn strategies to navigate the challenges posed by insurers. Darrick's insights shed light on the appraisal process and highlight the importance of community support and equitable advocacy in the claims landscape. A

en

27:44

Unlock Success: From To-Do to To-Be with Michael King...

Level Up Claims ·

2025/10/29

In this episode of "Level Up Claims Podcast" guest Michael King, a seasoned leadership coach, breaks down how most leaders get stuck in endless to-do lists and why their strategies fail. Learn how his "To-Be List" approach, rooted in identity and vision, offers a game-changing perspective that aligns strategy with genuine identity. King provides insights on effective team communication, using assessment tools, and moving from task-focused to vision-driven leadership. If you're a leader looking to

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29:15

Defy Identity: Embrace Change with Kidane Jones -...

Level Up Claims ·

2025/10/22

In this Level Up Claims Podcast episode, host Galen Hair chats with Kidane Jones, a former NFL player turned top bodybuilder and performance coach. They explore why men often give up on their goals, battling old identities, and the impact of unmet expectations. Kidane shares insights on understanding behaviors, navigating mental health, and the power of pursuing true potential. With his personal experiences and coaching wisdom, this conversation offers valuable lessons on embracing change and

en

29:39

Smart Claims, Safe Solutions with Jonathan Bowers -...

Level Up Claims ·

2025/10/15

In this episode of the “Level Up Claims” podcast, Galen Hair explores the complexities of fire-related insurance claims with Jonathan Bowers, Executive Director of Clean Environmental Solutions. Bowers shares insights on how proper testing and understanding of building science can mitigate risks and enhance safety for property owners after fire events like wildfires. Discover why staying updated on the latest scientific advancements in fire remediation could be a game-changer for your claims

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27:18

Automate & Elevate: Unlock Success with Ari Meisel -...

Level Up Claims ·

2025/10/08

In this episode of the Level Up Claims Podcast, host Galen Hair discusses with Ari Meisel, a productivity expert who has collaborated with giants like Tony Robbins and NASA, about optimizing your life. Ari shares his journey from a Crohn’s diagnosis to pioneering efficiency through “Less Doing” with insights on automation and productivity tools. Tune in to learn strategies for freeing up your time, reducing stress, and achieving more by doing less. This episode might just give you back your life!

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29:22

AI Negotiation Revolution with Keld Jensen - Episode 146

Level Up Claims ·

2025/10/01

In this episode of the Level Up Claims Podcast, Galen Hair hosts Keld Jensen, a global negotiation expert and author of “The Smart Negotiator.” They discuss AI’s transformative role in modern deal-making, blending intuition with data, and unlocking the untapped potential in negotiations. Essential listening for anyone in business wanting to sharpen their negotiation skills and leverage AI effectively. Highlights Negotiation game analogy. Jensen’s career-changing moment. AI’s role in modern

en

29:42

AI & Insurance: Friend or Foe? with Chad Robinson -...

Level Up Claims ·

2025/09/24

In this episode, Florida attorney Chad Robinson discusses how AI is reshaping the insurance industry and why the human touch still matters. Gain insights into how claims are being handled with AI and automation, and discover tools professionals can use to stay ahead. Whether you’re in legal, adjusting, or even contracting, Chad’s expertise shows how to thrive in an AI-driven world. A must-listen for those wanting to elevate their claims game! Highlights Impact of AI on Insurance Industry. Chad

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27:18

Cracking Claims with Asher Ware - Episode 144

Level Up Claims ·

2025/09/17

Tune into The Level Up Claims Podcast with Galen Hair as he chats with Asher Ware, a trailblazing young entrepreneur revolutionizing public adjusting. Discover his journey, the strategic use of AI, and how he’s navigating industry changes at just 21. Don’t miss this inspiring story! Highlights Building his own path. Growing up in storm restoration. Passion for policy and debate. Harnessing AI for efficiency. The era of AI revolution. Overcoming challenges of youth. Youth as a

en

29:33

Harnessing Storms & Followers with Scot Pilié -...

Level Up Claims ·

2025/09/10

Don’t miss this episode of the Level Up Claims podcast! Meteorologist Scot Pilié explores hurricane season, explaining storm patterns and social media’s role in forecasts. With his extensive experience, Scot demystifies weather reliability. Perfect for weather enthusiasts!. Highlights Power of social media in weather forecasting. Return to New Orleans and the impact of nostalgia. Decision between local and national meteorology roles. Versatility in local vs. national news roles.

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32:14

Claim Game Evolution: Level Up with Vince Perri -...

Level Up Claims ·

2025/09/03

In this episode of the Level Up Claims Podcast, host Galen Hair engages with Vince Perri, founder of Elite Resolutions. Discover how Vince turned operational challenges into strategic strengths by embracing technology and education to scale his multistate firm. A must-listen for insights on modern claim management and growth strategies! Highlights Building a personal brand through social media. Transition from consumer to public adjuster focus. Importance of training and education in the

en

29:11

Hire Sales Pros: Beyond Leads with David Asarnow -...

Level Up Claims ·

2025/08/27

Tune into this episode of Level Up Claims Podcast with guest David Asarnow, CEO at Sababa.global. David shares insights on building top-tier sales and marketing teams using AI and strategic systems. Perfect for public adjusters, contractors, and attorneys aiming to boost their business. Highlights Challenging a candidate’s claims in interviews. Building a $45 million division through cold calls. Solving business problems on the spot. Importance of hiring sales hunters. Evaluating

en

31:57

How to Fix the Florida Insurance Crisis with Frank...

Level Up Claims ·

2025/08/20

In this episode, host Galen Hair is joined by Dr. Frank Collige, a multi-state public adjuster, combat veteran, and candidate for Florida’s chief financial officer. They discuss Florida’s insurance crisis, tackling issues like claim delays, lack of transparency, and fraudulent practices. Frank shares his vision for creating a fair insurance system that holds everyone accountable, from companies to consumers. His unique blend of military discipline and industry experience offers a refreshing

en

29:10

From Nice to Influential with Katie Armentrout -...

Level Up Claims ·

2025/08/13

In the latest episode of the Level Up Claims Podcast, host Galen Hair welcomes Katie Armentrout , founder of Peoplefluence, who challenges the notion that being nice is an effective leadership strategy. With insights from corporate leadership, Katie explains how courageous leadership drives real influence and team success. Don’t miss how to foster healthy conflict and boost your team’s performance. Tune in for practical tips on evolving your leadership style and breaking away from people-pleasing

en

159 results

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