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PODCAST

Level Up Claims

The Level Up Claims Podcast brings you real conversations with the leaders, builders, and disruptors shaping the property damage, restoration, and insurance-claims world. Each week, we dig into the strategies, systems, and mindset needed to grow, whether you"re a contractor, public adjuster, attorney, or anyone working in the claims ecosystem. From business growth and leadership to industry trends, complex losses, tech, and entrepreneurship, we spotlight the people who refuse to settle and are

business management

All Episodes

31:20

Building Teams That Fit Your Company's Culture with...

Level Up Claims ·

2026/02/11

In this episode of the Level Up Claims Podcast, host Galen Hair sits down with EA Clarke, founder of Pivot + Edge, to unpack why most hiring strategies fail—and how storytelling, culture alignment, and employer branding can completely change the way companies attract and retain talent. Highlights: EA Clarke's background in startups and high-growth companies Why traditional recruiting models are broken Employer branding and storytelling as a hiring strategy Hiring people who run toward

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29:09

The Marketing Strategy Lawyers Forget with Dennis...

Level Up Claims ·

2026/02/04

In this episode of the Level Up Claims Podcast, host Galen Hair sits down with Dennis "DM" Meador, owner of the Legal Podcast Network, to break down how professionals—especially attorneys—can escape commoditization, build real authority, and attract better clients through strategic podcasting. With decades of experience in legal marketing and positioning, DM explains why many professionals struggle with being reduced to price comparisons and how authority-based content shifts conversations from

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29:26

How Lawyers Avoid Ethics Complaints with Matthew...

Level Up Claims ·

2026/01/28

In this episode of the Level Up Claims Podcast, host Galen Hair sits down with Matthew Carlyon, attorney at Insurance Claim HQ, to explore the intersection of ethics, communication, and effective case management in property insurance claims. Matthew brings a rare perspective to the conversation, drawing from his background as a former State Bar ethics prosecutor, insurance defense attorney, and now policyholder advocate. Together, Galen and Matthew break down why communication failures—not legal

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29:54

Why Most Businesses Fail at PR (And How to Fix It)...

Level Up Claims ·

2026/01/21

In this episode of the Level Up Claims Podcast, host Galen Hair sits down with Austin Holmes, CEO of Signal Raptor and President of Publicity for Good, to break down how storytelling, earned media, and authentic communication help businesses stand out in an increasingly noisy, AI-driven world. Austin shares how his background in the military shaped his leadership and communication style, why most business owners struggle to build trust at scale, and how PR can be transformed from a vague expense

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27:02

How to Build a Scalable Business Investors Want to...

Level Up Claims ·

2026/01/14

In this episode of the Level Up Claims Podcast, host Galen Hair sits down with Marie Torossian, CPA, former CFO, and founder of The Profit Lab, to discuss how business owners can scale smarter, increase valuation, and build systems that attract investors. Marie explains why true business modernization goes far beyond technology and into mindset, leadership, and financial strategy. She breaks down value-based pricing, financial projections, process documentation, and why clean financials are

en

31:26

Leadership Mistakes Most Companies Make with Ben...

Level Up Claims ·

2026/01/07

In fast-moving industries like insurance, legal services, and contracting, clear communication is often the difference between growth and dysfunction. In this episode of the Level Up Claims Podcast, host Galen Hair sits down with Ben Baker—author, public speaker, podcast host, and communication strategist with 25+ years of experience—to unpack what truly makes internal and external communication work. Ben explains why most mission statements fail, how leaders unintentionally sabotage trust, and

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15:39

What Does It Mean To You To Level Up - Compilation -...

Level Up Claims ·

2025/12/31

As we ready for the new year, tune into this special episode of the "Level Up Claims Podcast" with host Galen Hair, featuring powerful insights from industry experts. Whether it's embracing technology, enhancing personal growth, or championing justice, find out what it truly means to "level up." Perfect for anyone in the storm restoration industry ready to embrace new challenges! Highlights Continuous learning. Building potential. Keep moving forward. The importance of self-discovery.

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32:03

How Storytelling Drives Business Growth with Aurora...

Level Up Claims ·

2025/12/24

In this episode, host Galen Hair sits down with creative entrepreneur and author Aurora Winter to explore the power of storytelling in business, leadership, and sales. Aurora explains why expertise alone is no longer enough in a crowded, AI-driven world—and how the right message can dramatically multiply impact and revenue. Drawing from neuroscience, real-world case studies, and her book Turn Words Into Wealth, Aurora breaks down how stories bypass resistance, build trust, and drive decision-making

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26:27

Building Trust and Leading People with Andrew...

Level Up Claims ·

2025/12/17

In this episode of the Level Up Claims podcast, host Galen Hair welcomes Andrew Hinkelman of Priority-1 Group, former CTO turned leadership coach, to discuss the evolution of effective leadership. With over 25 years in technology and corporate management, Andrew shares insights on how to move beyond systems and processes to focus on what truly drives success: building trust and fostering strong human connections. Highlights: Andrew's career transition from CTO to leadership coach. Overcoming

en

26:12

Automating the Permitting Process with AI with Fabian...

Level Up Claims ·

2025/12/10

After more than 25 years running one of Florida's fastest-growing remodeling companies, Fabian Videla found himself facing the same nightmare every contractor knows too well: permitting delays, inconsistent city processes, and mountains of paperwork that slowed projects, and profits, to a crawl. Instead of accepting that bottleneck as "just how it is," Fabian decided to rebuild the system from the ground up using AI. Today, Permit Rockstar is redefining the way construction and remodeling companies

en

30:26

Your Business Might Be Worth More Than You Think with...

Level Up Claims ·

2025/12/03

In this episode of the Level Up Claims Podcast, Galen Hair sits down with Jon Buehler, founder of Buehler Business Brokers, to break down the realities of valuation, risk, transferability, and how to plan for a successful exit, whether or not you want to sell in 3 years or 30. Jon has worked on deals ranging from small home-service companies to $100M+ transactions. Highlights Why most owners wildly overestimate or underestimate their business How buyers actually evaluate value The hidden risks that

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32:06

Doing Less to Get More with Nell3D - Episode 154

Level Up Claims ·

2025/11/26

In this powerful episode, host Galen Hair sits down with leadership strategist Nell 3D, whose Me–We–World framework is reshaping how high achievers lead, live, and sustain performance. Nell's story is anything but ordinary: from student debt, burnout, missing her father's funeral, divorce, and even a near-fatal head-on collision all forced a reckoning that transformed both her life and her leadership philosophy. What emerged is a radical concept: The Missing 1%—the idea that real success comes not

en

32:40

Empower Change: Rethinking Leadership with Diane...

Level Up Claims ·

2025/11/19

In this episode, host Galen Hair sits down with international business advisor Diane Helbig to explore modern leadership. Helbig challenges outdated practices, advocating for empathy, presence, and collaboration over control. Her insights offer a playbook for leaders seeking to empower teams and drive innovation. Tune in to learn actionable strategies to foster a supportive and productive business environment. Great for anyone interested in transforming their leadership approach. Highlights

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33:03

Culture Eats Strategy: Level Up! with Lee Miller -...

Level Up Claims ·

2025/11/12

Catch the latest Level Up Claims podcast episode, where Galen Hair chats with Lee Miller, host of the Conquer Contractor Chaos podcast. Lee shares his journey from construction to building multi-million dollar businesses. Discover how crafting the right culture can turn chaos into long- term success. Whether you're a contractor or business owner, learn why culture trumps strategy and how to build a powerhouse team that wins every time. Don't miss Lee's insights on leveraging intrinsic values to

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30:12

Mastering Non-Large Loss Claims with Darrick O'Day -...

Level Up Claims ·

2025/11/05

In this episode of the Level Up Claims Podcast, Galen Hair talks with Darrick O'Day, a seasoned public adjuster and appraiser, about the underestimated impact of non-large loss insurance claims. Discover how even "small" claims can critically affect families and businesses, and learn strategies to navigate the challenges posed by insurers. Darrick's insights shed light on the appraisal process and highlight the importance of community support and equitable advocacy in the claims landscape. A

en

27:44

Unlock Success: From To-Do to To-Be with Michael King...

Level Up Claims ·

2025/10/29

In this episode of "Level Up Claims Podcast" guest Michael King, a seasoned leadership coach, breaks down how most leaders get stuck in endless to-do lists and why their strategies fail. Learn how his "To-Be List" approach, rooted in identity and vision, offers a game-changing perspective that aligns strategy with genuine identity. King provides insights on effective team communication, using assessment tools, and moving from task-focused to vision-driven leadership. If you're a leader looking to

en

29:15

Defy Identity: Embrace Change with Kidane Jones -...

Level Up Claims ·

2025/10/22

In this Level Up Claims Podcast episode, host Galen Hair chats with Kidane Jones, a former NFL player turned top bodybuilder and performance coach. They explore why men often give up on their goals, battling old identities, and the impact of unmet expectations. Kidane shares insights on understanding behaviors, navigating mental health, and the power of pursuing true potential. With his personal experiences and coaching wisdom, this conversation offers valuable lessons on embracing change and

en

29:39

Smart Claims, Safe Solutions with Jonathan Bowers -...

Level Up Claims ·

2025/10/15

In this episode of the “Level Up Claims” podcast, Galen Hair explores the complexities of fire-related insurance claims with Jonathan Bowers, Executive Director of Clean Environmental Solutions. Bowers shares insights on how proper testing and understanding of building science can mitigate risks and enhance safety for property owners after fire events like wildfires. Discover why staying updated on the latest scientific advancements in fire remediation could be a game-changer for your claims

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27:18

Automate & Elevate: Unlock Success with Ari Meisel -...

Level Up Claims ·

2025/10/08

In this episode of the Level Up Claims Podcast, host Galen Hair discusses with Ari Meisel, a productivity expert who has collaborated with giants like Tony Robbins and NASA, about optimizing your life. Ari shares his journey from a Crohn’s diagnosis to pioneering efficiency through “Less Doing” with insights on automation and productivity tools. Tune in to learn strategies for freeing up your time, reducing stress, and achieving more by doing less. This episode might just give you back your life!

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29:22

AI Negotiation Revolution with Keld Jensen - Episode 146

Level Up Claims ·

2025/10/01

In this episode of the Level Up Claims Podcast, Galen Hair hosts Keld Jensen, a global negotiation expert and author of “The Smart Negotiator.” They discuss AI’s transformative role in modern deal-making, blending intuition with data, and unlocking the untapped potential in negotiations. Essential listening for anyone in business wanting to sharpen their negotiation skills and leverage AI effectively. Highlights Negotiation game analogy. Jensen’s career-changing moment. AI’s role in modern

en

166 results

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