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PODCAST

The HOA Pros Podcast

Learn from the vast experience of real-life community association professionals. We aim to entertain and educate the masses on HOA"s and the professionals that serve them.

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All Episodes

58:07

#201 - Tom Dippold

The HOA Pros Podcast ·

2025/08/27

Tom Dippold began his career in the hospitality industry before making a natural transition into community association management. Today, he leads with Action Property Management, where he credits his success to the incredible support and expertise of his regional manager team.In this episode, Tom takes us inside the fascinating story of San Francisco’s Millennium Tower—an engineering marvel that faced global headlines for its tilting issues. We discuss how a Navy SEAL even played a role in the

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60:45

#200 - Ross Chun

The HOA Pros Podcast ·

2025/08/18

We’re celebrating a major milestone—our 200th Show—with the inspiring Ross Chun! In this special episode, Mike shares what’s on the horizon for the next year as CAI-OC President and reflects on the success of CAID, while Ross talks about the power of volunteerism and his exciting new adventure: The Ohana Chef. We wrap up with Ross sharing his heartfelt gratitude for Rick Zarski—a perfect ending to a milestone celebration.Thanks to our sponsors! Platinum: https://www.24hrc.com

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56:38

#199 - Lisa Sussman & Krystyn Roman

The HOA Pros Podcast ·

2025/08/13

Join us as we sit down with Krystyn Roman and Lisa Sussman from ServPro San Diego & Newport Beach for an inside look at what it takes to tackle some of the toughest challenges in property restoration.Lisa shares her gratitude for industry leader Cindy Collins, while Krystyn gives a heartfelt shout-out to her friend and mentor, Lisa Sussman. From navigating the complexities of high-rise losses vs. condo claims to leading a wildfire response team stationed in LA for six months, their stories

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54:30

#198 - **ACCREDITED** Fire & Smoke Claims for Pros

The HOA Pros Podcast ·

2025/08/01

ACCREDITED Fire & Smoke Claims For ProsThis course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit: Listen to podcast and write down the numerical code that you will hear throughout the show Send numerical code to Kara@thehoaprospodcast.com Receive certificate for 1 C.E. Special thanks to: Kevin

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60:01

#197 - Heather Miller & Alyson Millon

The HOA Pros Podcast ·

2025/07/28

In this episode, we’re joined by Heather Miller and Alyson Millon of Rubin Properties, a dynamic duo leading with heart, hustle, and a whole lot of professionalism. Heather shares her heartfelt gratitude for Kevin Carter, a key influence in her journey, and dives into how Rubin Properties is embracing growth while staying grounded in elevated customer service—yes, that means actually picking up the phone! We talk about Heather’s passion for Emergency Preparedness, her experience speaking at the GLAC

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54:52

#196 - **ACCREDITED** Water Damage and Predictive...

The HOA Pros Podcast ·

2025/07/19

ACCREDITED Water Damage and Predictive Maintenance for Pros: The Cost of WaitingThis course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit: Listen to podcast and write down the numerical code that you will hear throughout the show Send numerical code to Kara@thehoaprospodcast.com Receive

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79:11

#195 - Matt D. Ober, ESQ. CCAL

The HOA Pros Podcast ·

2025/07/12

In this heartfelt and insightful episode, we sit down with Matt Ober, partner at Richardson | Ober and president-elect of CAI National. Matt shares his deep gratitude for industry leader Katy Krupp and opens up about his personal journey, including the devastating fire that claimed his home earlier this year—and how he and his family continue to find joy in the midst of hardship.We also dive into the newly passed AB103, what it means for HOAs across California, and why Matt remains passionately

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54:10

#194 - Noah Jackson, MS

The HOA Pros Podcast ·

2025/07/08

This week, we sit down with Noah Jackson, MS – Founder & CEO of Third Party Voting, one of California’s leading HOA election service providers. From his roots in nonprofit event planning to building a tech-forward solution for stress-free HOA elections, Noah shares how the industry has evolved over the last six years and why he created his own software to make electronic voting more accessible and affordable.We dive into: ✅ The rise of third-party election inspectors 📲 What boards need to know

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59:28

#193 - Donny Disbro

The HOA Pros Podcast ·

2025/07/02

In this episode, we catch up with Donny Disbro, Senior Vice President of Sales at Communitas, who’s helping lead the company’s rapid growth and he is on the move to their headquarters in Dallas, Texas. True to form, Donny’s making the move in Rainbow Sandals—not cowboy boots.Donny talks about his passion for reshaping the HOA industry with a focus on people over profit, advocating for a culture that values and uplifts community managers. His message is clear: no more cost-cutting that undercuts the

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56:37

#192 - **ACCREDITED** Assessment Collection Recovery...

The HOA Pros Podcast ·

2025/06/24

ACCREDITED Assessment Collection Recovery for ProsThis course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit: Listen to podcast and write down the numerical code that you will hear throughout the show Send numerical code to Kara@thehoaprospodcast.com Receive certificate for 1 C.E. Special

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66:12

#191 - Kendrah Kay

The HOA Pros Podcast ·

2025/06/17

Full moons, dust clouds, rogue board members—yep, it's that kind of week. We’re back with industry powerhouse Kendrah Kay, CAMEx, CCAM, CMCA, Chief Client Officer at Powerstone, for an unfiltered, hilarious, and honest deep dive into all things HOA. From burnout and boundary-setting to elevating professionalism and navigating wild boards, this episode has it all.We talk personal branding, management fee strategies, and dressing for the role you want—even if that role is retired in a matching

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61:35

#190 - **ACCREDITED** Backflow Prevention for Pros

The HOA Pros Podcast ·

2025/06/11

ACCREDITED Backflow Prevention for ProsThis course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit: Listen to podcast and write down the numerical code that you will hear throughout the show Send numerical code to Kara@thehoaprospodcast.com Receive certificate for 1 C.E. Special thanks to: James

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64:06

#189 - Nick Gambino, CMCA

The HOA Pros Podcast ·

2025/06/06

This week, we’re joined by Nicolas Gambino, CMCA from Action Property Management! Nick shares his gratitude for mentor John Rivera and dives into key insights on the misinformation gap between HOAs and managers, his passion for mentoring the next generation of community managers, and the personal philosophy that keeps him grounded—The Four Agreements by Don Miguel Ruiz. 📚 Check out the book (www.a.co/d/92EBGX5) that helped shape his mindset. Thanks to our sponsors! Platinum: www.24hrc.com

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29:06

#188 - Dawn M. Bauman, CAE

The HOA Pros Podcast ·

2025/06/03

We had the incredible honor of sitting down with Dawn M. Bauman, CAE — just days before she was announced as CAI’s next CEO! Recorded live at CAI’s National Conference in Orlando, this conversation is full of insight, inspiration, and gratitude.Dawn reflects on her journey, her vision for the future of the industry, and her deep appreciation for outgoing CEO Tom Skiba, whose leadership paved the way. 👉 Don’t miss this candid and timely conversation with one of the most respected voices in our

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72:01

#187 - Nick Mokhlessin & Jonathan Caceres

The HOA Pros Podcast ·

2025/05/28

In this episode, we sit down with Nick Mokhlessin and Jonathan Caceres of Everthrive Landscape Inc. to talk about their journey in the HOA industry. From the roots of how and why they started, to building strong partnerships in the field, they share what drives their mission to elevate community landscapes. The duo highlights the invaluable mentorship they’ve received along the way and outline the ambitious goals fueling their continued growth. Special gratitude goes out to Eric Santos and Charles

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58:08

#186 - Nate Adams

The HOA Pros Podcast ·

2025/05/21

Nate Adams, Director of Water Resiliency – Customer Relations at SMWD, joins us to talk all things water and HOA collaboration. He shares his appreciation for AJ Howard and dives into key topics including:Promoting efficient water use in HOAs The upcoming SMWD Water Festival on June 7 Tailoring messaging for smaller HOAs Resources available for HOA communities Nate also shares a great takeaway for the H2O for HOAs group—creating peer-based recognition for community managers and board members

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69:11

#185 - **ACCREDITED** Balancing HOA Board Priorities...

The HOA Pros Podcast ·

2025/05/13

ACCREDITED Balancing HOA Board Priorities vs. Resident Needs for ProsThis course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit: Listen to podcast and write down the numerical code that you will hear throughout the show Send numerical code to Kara@thehoaprospodcast.com Receive certificate for 1

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64:31

#184 - Dilip Khatri, PhD SE

The HOA Pros Podcast ·

2025/05/07

In this episode, we sit down with Dilip Khatri, PhD SE, of Khatri International, Inc. From 6 AM to 6 PM, he’s tackling serious business with innovative engineering projects—but beyond those hours, Dilip’s life is just getting started. We dive deep into his incredible journey outside the day job:Performing stand-up comedy for the past five years A regular at Burning Man A passionate world traveler A writer and producer of documentary films—completing three films just this year! Dilip truly defines

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61:50

#183 - Abby Pearose & John Percy

The HOA Pros Podcast ·

2025/04/30

In this episode, we dive into the world of pool management with John Percy and Abby Pearose from Blueray Aquatics. Guided by their motto, “Everything inside the fence,” John and Abby walk us through the full scope of services they provide — from pool maintenance and construction to monitoring, lifeguard staffing, and health and safety training. We also discuss why strong communication is the key to successful pool operations and large-scale construction projects. They share their gratitude for our

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74:59

#182 - Alexandra & Justin Breckenridge

The HOA Pros Podcast ·

2025/04/23

This episode features powerhouse duo Alex Breckenridge of Splash Plumbing and Justin Breckenridge of SoCal Environmental Solutions—true partners in both life and the HOA world. From their early days in community management to becoming trusted vendors, they share what it’s really like to switch sides of the industry and the expectations that follow.We dive into the realities of vendor life—think late-night board meetings (yes, still!), environmental testing requirements, and the surprising fines

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220 results

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