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PODCAST

The HOA Pros Podcast

Learn from the vast experience of real-life community association professionals. We aim to entertain and educate the masses on HOA"s and the professionals that serve them.

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All Episodes

68:01

#218 - Justin White

The HOA Pros Podcast ·

2026/01/03

In this episode, we sit down with Justin White, CEO of K&D Landscaping, Inc., to talk shop on the evolving landscape industry and what HOA boards and managers need to be thinking about now and next.Justin shares insights on water management, the growing role of AI, and how The Innovator’s Dilemma shows up in real-world operations. We also dig into emerging technology like robotic mowers, along with practical considerations around liability, power surges, and irrigation controllers that directly

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60:28

#217 - Jim LeCourt & Wayne Taylor

The HOA Pros Podcast ·

2025/12/26

This episode brings together Wayne Taylor of Splash Plumbing and Jim LeCourt of James LeCourt Plumbing for an honest and thoughtful conversation about legacy, leadership, and growth done the right way.We dive into the LeCourt legacy and what it truly means to preserve a trusted brand while evolving for the future. Wayne and Jim share how a brand partnership through acquisition can succeed when it’s rooted in shared values, respect for people, and a clear mission to serve—leveraging the individual

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70:12

#216 - Megan Q. Smith

The HOA Pros Podcast ·

2025/12/18

We’re excited to welcome Megan Q. Smith, joining us all the way from Washington, DC, with Maredith Management.A true second-generation “Mommy the Manager,” Megan is proudly continuing her family’s legacy in community management—and if we’re being honest, she looks just like our Mommy the Manager from the book 😉 In this episode, we dive into: • Retention and the power of her incredible TEAM • The important work HOA professionals do every single day • How she’s continuing her

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44:51

#215 - Kylie Decker & Danielle Fragalla

The HOA Pros Podcast ·

2025/12/09

This week we had the opportunity to speak with Kylie Decker, Executive Director of Management Services, Powerstone Property Management and Danielle Fragalla, MSE, Chief Executive Officer, PCRF and highlight Powerstone and the profound impact they’ve made over the past 15 years for the Pediatric Cancer Research Foundation. We were honored to share their story and shine a light on the incredible work being done to support children and families battling cancer.A special acknowledgement to John and Kim

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63:51

#214 - **ACCREDITED** Pathway to PCAM for Pros

The HOA Pros Podcast ·

2025/12/03

ACCREDITED Pathway to PCAM for ProsThis course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit Listen to podcast and write down the numerical code that you will hear throughout the show Send numerical code to Kara@thehoaprospodcast.com Receive certificate for 1 C.E. Special thanks to: Marybeth

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58:08

#213 - William Griffith

The HOA Pros Podcast ·

2025/11/26

In this episode, we sit down with William Griffith of The March Group for a deep dive into the evolution of community management and the financial backbone that keeps associations strong. William unpacks the contrast between asset protection now vs. the 1920s, highlighting how far the industry has come.We also explore Nico March’s book on Reserve Studies and Funds, breaking down why proper long-term financial planning is essential for every HOA. From infrastructure demands to modern risk

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66:22

#212 - Kelly Zibell, AMS, PCAM

The HOA Pros Podcast ·

2025/11/19

This week we sit down with Kelly Zibell, AMS, PCAM of Communitas for a dynamic and inspiring conversation.We dive into her impactful work with CAI National, the Managers Council, the path to an industry instructor, and her passion for advocacy—all of which continue to shape the future of our profession. Kelly closes out the episode with heartfelt gratitude for those who supported her journey, including Greg Smith with Associa. Thanks to our sponsors! Platinum: https://www.24hrc.com

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70:41

#211 - **ACCREDITED** Managing Utility Costs for Pros

The HOA Pros Podcast ·

2025/11/11

ACCREDITED Managing Utility Costs for ProsThis course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit Listen to podcast and write down the numerical code that you will hear throughout the show Send numerical code to Kara@thehoaprospodcast.com Receive certificate for 1 C.E. Special thanks to:

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70:43

#210 - Nicole Peterson & James Beard

The HOA Pros Podcast ·

2025/11/04

This week we’re joined by James Beard, Executive Director of Talent, and Nicole Peterson, PCAM, SHRM-SCP, Vice President of Organizational Development at Valencia Management Group.In this episode, we dive into: • Staffing in today’s HOA industry — real challenges and stressors • Navigating difficult clients with empathy and boundaries • The importance of prioritizing mental health • How to truly support team members so they can thrive and stay in this profession We share a special moment of

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64:05

#209 - Debra Warren

The HOA Pros Podcast ·

2025/10/30

This week, we sit down with Debra Warren, Vice President of Learning & Development at Associa, for a thoughtful and inspiring conversation about leadership, community, and the small things that make a big difference.We dive into John Carona’s newest book, Common Interest 3, and explore the real-world impact of everyday actions, the importance of getting back to basics, and what truly defines a successful community in the HOA world. Plus, Debra shares best practices from her years of experience

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68:06

#208 - **ACCREDITED** Working Remote Successfully for...

The HOA Pros Podcast ·

2025/10/23

ACCREDITED Working Remote Successfully for ProsThis course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit Listen to podcast and write down the numerical code that you will hear throughout the show Send numerical code to Kara@thehoaprospodcast.com Receive certificate for 1 C.E. Special thanks

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63:30

#207 - Colby Kuhn & Greg Borzilleri

The HOA Pros Podcast ·

2025/10/15

This week we’re joined by Greg Borzilleri and Colby Kuhn from The Arbor Group — a team known for their expertise in tree care and commitment to raising industry standards.A special shoutout of gratitude to Nick Mokhlessin and Diana Borzilleri for their support and collaboration. We dive into: • The critical relationship between tree care and fire prevention • Pests and diseases impacting communities • Why transparency with clients and managers matters • How historical data tracking can drive

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74:15

#206 - Adam Armit

The HOA Pros Podcast ·

2025/10/07

Join us as we sit down with Adam to dive into unique perspectives on the HOA industry. We’ll cover the dynamics of competitor relationships and the value of a great vendor mixer in building stronger connections across the industry.Adam also shares his gratitude for Paul Kapsch, highlighting the impact of collaboration and community in their field. Thanks to our sponsors! Platinum: https://www.24hrc.com https://www.globaldisposal.com https://www.pacificbackflow.com Studio:

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56:58

#205 - **ACCREDITED** Pool Renovations for Pros

The HOA Pros Podcast ·

2025/09/29

ACCREDITED Pool Renovations for ProsThis course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit Listen to podcast and write down the numerical code that you will hear throughout the show Send numerical code to Kara@thehoaprospodcast.com Receive certificate for 1 C.E. Special thanks to: Kevin

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60:41

#204 - Shawn Hill

The HOA Pros Podcast ·

2025/09/26

Shawn Hill from Stormwater Innovative Solutions joins us to unpack one of the most overlooked aspects of community maintenance: stormwater systems.In this episode, we cover: • Stormwater 101 • What stormwater means for your HOA • How regulations began—and why most enforcement only started around 2000 • Why reserve studies can miss this critical component Shawn closes by sharing his gratitude for the incredible team at CACM and their dedication to training and supporting the industry. Thanks to our

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64:07

#203 - **ACCREDITED** Repainting Your HOA for Pros

The HOA Pros Podcast ·

2025/09/16

ACCREDITED Repainting Your HOA for ProsThis course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit Listen to podcast and write down the numerical code that you will hear throughout the show Send numerical code to Kara@thehoaprospodcast.com Receive certificate for 1 C.E. Special thanks to:

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62:01

#202 - **ACCREDITED** Loans and Reserves: Financing...

The HOA Pros Podcast ·

2025/09/08

ACCREDITED Loans and Reserves: Financing Strategies for ProsThis course is approved by the Community Association Managers International Certification Board (CAMICB) to fulfill (1) hour continuing education requirements for the CMCA® certification. www.camicb.org. Instructions to receive 1 Hour continuing education credit Listen to podcast and write down the numerical code that you will hear throughout the show Send numerical code to Kara@thehoaprospodcast.com Receive certificate for 1 C.E

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58:07

#201 - Tom Dippold

The HOA Pros Podcast ·

2025/08/27

Tom Dippold began his career in the hospitality industry before making a natural transition into community association management. Today, he leads with Action Property Management, where he credits his success to the incredible support and expertise of his regional manager team.In this episode, Tom takes us inside the fascinating story of San Francisco’s Millennium Tower—an engineering marvel that faced global headlines for its tilting issues. We discuss how a Navy SEAL even played a role in the

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60:45

#200 - Ross Chun

The HOA Pros Podcast ·

2025/08/18

We’re celebrating a major milestone—our 200th Show—with the inspiring Ross Chun! In this special episode, Mike shares what’s on the horizon for the next year as CAI-OC President and reflects on the success of CAID, while Ross talks about the power of volunteerism and his exciting new adventure: The Ohana Chef. We wrap up with Ross sharing his heartfelt gratitude for Rick Zarski—a perfect ending to a milestone celebration.Thanks to our sponsors! Platinum: https://www.24hrc.com

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56:38

#199 - Lisa Sussman & Krystyn Roman

The HOA Pros Podcast ·

2025/08/13

Join us as we sit down with Krystyn Roman and Lisa Sussman from ServPro San Diego & Newport Beach for an inside look at what it takes to tackle some of the toughest challenges in property restoration.Lisa shares her gratitude for industry leader Cindy Collins, while Krystyn gives a heartfelt shout-out to her friend and mentor, Lisa Sussman. From navigating the complexities of high-rise losses vs. condo claims to leading a wildfire response team stationed in LA for six months, their stories

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217 results

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