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PODCAST

The Ops Experts Club Podcast

The Collab Team

Welcome to the Ops Experts Club Podcast! What does it take to run 7 and 8 Figure privately launched businesses? It takes a lot more than one entrepreneur - it takes a team of people who can get granular enough to push the overall vision forward. Aaron, Terryn and Savannah have supported big name entrepreneurs such as: Pete Vargas III, Pace Morby, Keith Yackey, Dr. Dharius Daniels, Steve Harwood and more. What allows entrepreneurs like them to scale, is a team like this. The Collab Team has been

business management

All Episodes

18:18

90. The Art of Delegation in Leadership

The Ops Experts Club Podcast ·

2025/11/20

SUMMARY: In this episode, Aaron & Terryn walk through our own annual planning retrospective—from team offsite takeaways to leadership breakthroughs. We break down what worked, what didn't, and how tools like Delegate & Elevate reshaped our roles, clarified strengths, and guided smarter client alignment. We cover team development, cutting initiatives that no longer serve us, and why honest evaluation drives better momentum year over year. This behind-the-scenes look gives operators a practical view

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18:24

89. Bridging the Gap: Sales and Marketing Integration

The Ops Experts Club Podcast ·

2025/11/13

SUMMARY: In this episode, Terryn Turner and Aaron Hovivian dive into how to turn your annual business goals into an actionable plan through a structured Sales and Marketing Plan (SAM Plan). Joined by insights from marketing strategist Rachel Stivers of the Platform Consulting Agency, they unpack how aligning sales and marketing around shared metrics can eliminate silos, clarify accountability, and keep both teams focused on measurable outcomes. Minute by Minute: 00:00 Introduction and Jingles

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23:21

88. Rock Parties: Turning Annual Planning into...

The Ops Experts Club Podcast ·

2025/11/06

SUMMARY: Terryn & Aaron discuss how teams can effectively transition from annual planning into quarterly execution using the Entrepreneurial Operating System (EOS) concept of rocks — major business initiatives that typically take 1–3 months to complete. The episode focuses on how to plan, manage, and follow through on these quarterly priorities through structured "rock parties." Minute by Minute: 00:00 Introduction and Annual Planning Recap 03:09 Understanding Rock Parties and Their Importance

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23:46

87. Stop the Chaos: Why Every Business Needs an...

The Ops Experts Club Podcast ·

2025/10/30

SUMMARY: In this episode, Aaron and Terryn break down the art and strategy behind annual planning—why it matters, how to do it well, and how to keep your team aligned for success. They share personal stories from early days planning with sticky notes in an attic to running structured multi-business offsites in Montana. Learn how to start small, scale your planning process, and create a rhythm that eliminates chaos and builds long-term clarity. Whether you're a solo entrepreneur or leading a full

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23:30

86. Fail Fast, Learn Faster: Smart Growth for...

The Ops Experts Club Podcast ·

2025/10/23

SUMMARY: In this episode, Aaron and Terryn dive deep into one of the hardest questions every entrepreneur faces: “When is it time to roll out something new?” Drawing from their decade of working side by side and coaching business owners across industries, they share practical insights on how to test new ideas without destroying what’s already working. You’ll learn how to count the cost, validate ideas on the cheap, manage risk, and know when to pivot or shut down a failing project. From the value of

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23:18

85. Project Plans: The Secret to Chaos-Free Launches

The Ops Experts Club Podcast ·

2025/10/16

SUMMARY: In this episode, Aaron and Terryn tackle one of the most critical (and often overlooked) aspects of running successful operations: project plans. They share stories from launches gone sideways, explain why clear roles and timelines prevent chaos, and break down practical tools for keeping teams aligned—from simple Google Sheets to robust platforms like Asana. Along the way, they highlight the dangers of last-minute pivots, the importance of quality control, and why debriefs are essential

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23:31

84. Cool Tools Spotlight: Zapier and the Future of...

The Ops Experts Club Podcast ·

2025/10/09

SUMMARY: In this episode, Aaron and Terryn bring back the popular “Cool Tools” segment, spotlighting Zapier—the automation platform that connects apps and streamlines workflows. They dive into the never-ending debate of how to pronounce it, share real-world use cases, and highlight how businesses of all sizes can leverage it to reduce manual tasks, centralize data, and increase efficiency. From simple time-saving zaps to complex multi-step automations, they explore the benefits, pitfalls, and when

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22:14

83. Rocks, Pivots, and Burnout: Why Less Is More in...

The Ops Experts Club Podcast ·

2025/10/02

SUMMARY: In this episode, Aaron and Terryn dive into one of the most common struggles for visionaries and business leaders: doing too much at once. From juggling too many initiatives to overwhelming your team with constant pivots, they break down why focus matters more than volume. They explore the power of quarterly “rocks,” the dangers of shiny object syndrome, and the importance of balancing ambition with team bandwidth. Whether you’re leading a fast-growing business or trying to streamline

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23:52

82. From Kingpin to Smart Systems: Building...

The Ops Experts Club Podcast ·

2025/09/25

SUMMARY: In this episode, Aaron and Terryn explore how entrepreneurs can break free from being the central “kingpin” of their businesses. Drawing on insights from Dr. Jim Bob Haggerston’s entrepreneurial journey, they discuss the dangers of burnout, the importance of hiring and developing strong number twos, and the balance between skill and desire when building a team. The conversation also covers when to grow leaders versus when to hire them, why belief in the mission matters, and how to find easy

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27:59

81. Why Teams and Vision Matter More Than Hustle with...

The Ops Experts Club Podcast ·

2025/09/11

SUMMARY: In this episode, Aaron sits down with Dr. Jim Bob Haggerton—entrepreneur, chiropractor, and leadership coach—to explore the realities of running businesses, facing setbacks, and redefining success. Dr. Haggerton shares his journey from building a thriving chiropractic practice, to experiencing a life-altering injury, to reinventing himself as a multi-business entrepreneur. Together, they discuss lessons in leadership, the dangers of over-dependence on yourself, the power of building a

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22:59

80. Audit Before You Break: Fixing Hidden Cracks in...

The Ops Experts Club Podcast ·

2025/09/04

SUMMARY: In this episode, Aaron and Terryn dive deep into the importance of auditing your business before it breaks under pressure. From hidden subscriptions draining your bank account to financial blind spots, staffing inefficiencies, and customer fulfillment gaps, they reveal where visionaries often overlook critical cracks in their operations. Packed with practical advice, real client examples, and a reminder to drop the “sacred cows,” this conversation shows why fresh eyes and honest audits are

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24:44

79. From Job Description to Onboarding: The Complete...

The Ops Experts Club Podcast ·

2025/08/28

SUMMARY: In this episode, Aaron and Terryn dive deep into the recruiting process—sharing the exact steps The Collab Team uses to help businesses find and hire the right people. From writing job descriptions and setting clear role expectations, to fishing in the right talent pools, to using tests and live-fire scenarios, they reveal the “secret sauce” of effective recruiting. The conversation also covers how to avoid common hiring mistakes, the importance of cultural fit, and how onboarding can make

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24:22

78. From Overworked to Out-of-Office: Building a Real...

The Ops Experts Club Podcast ·

2025/08/21

SUMMARY: Can you really take a vacation as a leader? In this episode, Aaron and Terryn dive deep into the operational and psychological barriers that often prevent entrepreneurs and team leads from stepping away. They explore the importance of intentional planning, strong SOPs, and trusting your team in order to take a true break. Plus, they reveal how stepping away can actually elevate your team and even help you identify tasks you no longer need to own. Packed with personal stories, practical

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23:39

77. Count the Cost: What It Really Takes to Sell Digital

The Ops Experts Club Podcast ·

2025/08/14

SUMMARY: In this episode, Aaron and Terryn dive deep into the world of building and scaling digital products. Whether you're transitioning off stage, looking to turn your expertise into a course, or exploring scalable ways to monetize your audience, this conversation delivers a realistic look at what it actually takes. From strategy and structure to fulfillment, pricing tiers, and the realities of launching at digital speed, the duo shares hard-earned wisdom from working with top names in the

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23:37

76. When to Hire Full-Time: The Fractional vs. FTE...

The Ops Experts Club Podcast ·

2025/07/31

SUMMARY: In this episode, Aaron and Terryn dive deep into a critical question that growing businesses often face: when is it time to move from agency or fractional support to hiring full-time team members? They explore the real costs—both financial and operational—of sticking with part-time help too long, the role of SOPs in smooth transitions, and how to approach hiring decisions with strategic clarity. Whether you’re overwhelmed with part-time hires, approaching a growth phase, or managing team

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23:50

75. Lessons in Smart Scaling and Strategic Partnerships

The Ops Experts Club Podcast ·

2025/07/24

SUMMARY: In this episode, Aaron and Terryn reflect on their recent conversation with Mark Zook, CEO of Staus and Horizon Structures, who brings a fresh perspective from the world of Amish-built physical products. They explore how Mark has grown and diversified by staying true to a core offer while seizing adjacent opportunities—whether business, customer, or partner-related. The hosts break down how entrepreneurs can grow responsibly by: Honoring the “magic” of what already works Identifying

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25:57

74. How to Run Two Ops Machines Without Burnout with...

The Ops Experts Club Podcast ·

2025/07/17

SUMMARY: From Amish Roots to CEO: How Mark Zook Scaled Two Multi-Million Dollar Ops Businesses In this episode, we sit down with Mark Zook, a sharp young entrepreneur raised in an Amish family who now leads two powerhouse operations: Stoltzfus Structures and Horizon Structures. Mark shares his incredible journey from full-time labor at age 14 to becoming CEO — all without stepping outside the family business. We dive into lessons learned from scaling with sub-shops, building retail networks, tapping

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23:44

73. How to Create Effective KPIs for Your Team

The Ops Experts Club Podcast ·

2025/07/10

SUMMARY: In this episode,Terryn and Aaron dive into the critical topic of metrically measuring your team’s performance using Key Performance Indicators (KPIs), a cornerstone of the Entrepreneurial Operating System (EOS). They explore how to create meaningful KPIs that align with job descriptions, org charts, and business goals to drive accountability and success. This episode includes practical steps for building KPIs, starting with clear job descriptions that outline measurable outcomes. Terryn

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27:04

72. SOPs, KPIs, and People Power: Insights from Delta...

The Ops Experts Club Podcast ·

2025/07/03

SUMMARY: In this episode, Aaron and Terryn dive into the fascinating world of oil and gas operations with special guest Greg Thomas, President of Delta Oil and Gas. Broadcasting from Fort Worth, Texas. Greg shares his journey from geology and finance to leading a thriving company with field offices in Breckenridge, Texas, and a geologic office in Boulder, Colorado. With a unique perspective on operational excellence, Greg reveals how his team has achieved remarkable 98% efficiency through the

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23:43

71. The Often Unspoken Art of Offboarding Clients

The Ops Experts Club Podcast ·

2025/06/26

SUMMARY: In this episode Ben steps in for Aaron, who’s soaking up the sun in Belize, to dive into the art and science of client offboarding. Joined by Terryn, they explore the bittersweet moment when a client is ready to fly solo after a successful collaboration. The discussion covers the importance of a smooth offboarding process, from wrapping up projects and transferring assets to ensuring clear communication and maintaining a stellar reputation. They share practical tips, like using a 30-day

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111 results

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