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PODCAST

The Ops Experts Club Podcast

The Collab Team

Welcome to the Ops Experts Club Podcast! What does it take to run 7 and 8 Figure privately launched businesses? It takes a lot more than one entrepreneur - it takes a team of people who can get granular enough to push the overall vision forward. Aaron, Terryn and Savannah have supported big name entrepreneurs such as: Pete Vargas III, Pace Morby, Keith Yackey, Dr. Dharius Daniels, Steve Harwood and more. What allows entrepreneurs like them to scale, is a team like this. The Collab Team has been

business management

All Episodes

19:40

107. The Hidden Cost of Your Next Big Idea

The Ops Experts Club Podcast ·

2026/04/02

SUMMARY: Aaron and Terryn tackle one of the biggest Achilles heels they see with visionaries: the addiction to chasing shiny new ideas instead of doubling down on what already works. Before you blow up the playbook, they challenge you to get the right people in a room and do the real fact-finding first. Why isn't this working, and what small tweak could get it moving again? An object in motion stays in motion, and sometimes the smartest move is making what you already built actually work. Minute by

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19:59

106. The Real Way to Motivate Employees (It's Not...

The Ops Experts Club Podcast ·

2026/03/26

SUMMARY: This episode dives into why traditional "pep talks" don't actually motivate teams, and what to do instead. Aaron and Terryn break down the reality that consistent motivation comes from clear, structured incentivization, not emotional speeches or reactive feedback. They explore how leaders can align team behavior with business goals by defining measurable outcomes, whether that's increasing revenue, improving profitability, or reducing operational waste. Through real examples, from

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19:39

105. The Quarterly Evaluation Framework That Actually...

The Ops Experts Club Podcast ·

2026/03/19

SUMMARY: In this episode of the Ops Experts Club, Aaron & Terryn break down the value of quarterly employee evaluations and how a simple framework can help leaders stay aligned with their teams. They discuss the "555" evaluation method from the Entrepreneurial Operating System (EOS), which focuses on three key areas: how well team members embody the company's core values, how they're performing in their primary responsibilities, and their progress on major quarterly projects ("rocks"). This

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20:00

104. If Your Team Is Overwhelmed, You Probably Need...

The Ops Experts Club Podcast ·

2026/03/12

SUMMARY: In this episode of Ops Experts Club, Aaron Hovivian and Terryn Turner discuss the important shift from working in tasks to thinking in systems—a transition that helps move someone from an assistant role into a true operator role. They explain that task-based work is reactive and often overwhelming, while systems create structure, repeatability, and efficiency. By building processes for recurring work—like producing a podcast or launching a product—teams can ensure ideas move through a

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19:13

103. Operational Excellence: How SOPs Protect and...

The Ops Experts Club Podcast ·

2026/03/05

SUMMARY: In this episode, Aaron and Terryn Turner unpack why Standard Operating Procedures (SOPs) matter, even though they're not the most exciting part of running a business. They explain how SOPs protect teams from knowledge gaps when someone is unavailable, reduce chaos during handoffs, and increase a company's long-term value—especially when preparing for growth or a potential sale. The hosts emphasize that well-documented processes make work repeatable, reduce risk, and allow others to step in

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18:57

102. How Visionaries Build Offers That Don't Burn Out

The Ops Experts Club Podcast ·

2026/02/26

SUMMARY: In this episode of Ops Experts Club, Aaron and Terryn break down what separates "flash-in-the-pan" visionaries from leaders who build long-term, sustainable success. They unpack how trends can fuel short-term growth, but lasting impact comes from choosing a large enough target market, designing a clear customer ascension path, and avoiding one-and-done offers. Using Dr. Dharius Daniels as a case study, they highlight how strong audience alignment, thoughtful offer progression, and public

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23:48

101. How to Keep Ops from Getting Stale (and Recruit...

The Ops Experts Club Podcast ·

2026/02/19

SUMMARY: In this episode, Aaron and Terryn unpack why operations only feels "boring" when teams get stuck in loops or over-systemize without fresh challenges. They share how staying engaged in ops requires intentionally creating space for new problems to solve—delegating repeatable work, developing people underneath you, and continuously taking on new projects that re-engage your brain. The conversation emphasizes leadership responsibility: keep your team energized by aligning roles with what

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15:54

100. What's Choking Your Revenue Growth?

The Ops Experts Club Podcast ·

2026/02/12

SUMMARY: In this episode, Aaron and Terryn break down why many businesses struggle to increase top-line revenue, even when demand, ideas, and opportunities are present. They explain that growth is often restricted by internal bottlenecks, not marketing or lead flow. When the wrong people are doing the wrong tasks, or leaders stay stuck in roles they've outgrown, the business becomes constricted. Instead of chasing more leads, the real solution is to evaluate how time is being spent across the team

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22:10

99. From the Ops Experts Archives: Growing People...

The Ops Experts Club Podcast ·

2026/02/05

SUMMARY: This episode is a replay from a previous season of Ops Experts, but the conversation remains just as relevant today. Aaron Hovivian, Terryn Turner, and Savannah Newton dive into what it really means to invest in people beyond hiring—focusing on onboarding, culture, and long-term team development. Rather than treating recruitment as a finish line, the discussion emphasizes building systems and environments that help people grow once they're inside the organization. The team explores

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20:48

98. Tracking Numbers That Actually Move the Business...

The Ops Experts Club Podcast ·

2026/01/29

SUMMARY: In this episode of Ops Experts Club, Aaron Hovivian and Terryn Turner break down how to build scorecards that actually drive performance, not just reporting. They walk through what to track, why it matters, and how to tie metrics directly to people and roles using EOS Level 10 meetings. The conversation emphasizes that numbers should tell a story, evolve as the business evolves, and align with company goals rather than existing just for the sake of tracking. Aaron and Terryn share

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17:19

97. When Every Idea Can't Be a Yes

The Ops Experts Club Podcast ·

2026/01/22

SUMMARY: In this episode of the Ops Experts Club, Aaron Hovivian and Terryn dive into one of the hardest dynamics in business: telling a visionary "no." They break down why visionary ideas often create unintentional chaos, how simple-sounding requests can carry major operational lift, and why operations teams burn out when everything becomes a priority. The conversation introduces practical decision filters—like quarterly rocks, capacity limits, and tradeoff-based planning—to help teams make smarter

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21:48

96. The 5 Core Systems Every Operations Leader Must Own

The Ops Experts Club Podcast ·

2026/01/15

SUMMARY: In this episode of Ops Experts, Aaron Hovivian and Terryn Turner break down the anatomy of a smooth-running business by outlining five core systems that operations leaders must own to support scale. They focus on how operators can cut through noise, support high-vision entrepreneurs, and move from reactive triage to proactive structure. The conversation centers on creating clarity, protecting focus, and building foundations that allow visionaries to move fast without breaking the business

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22:44

95. Building Scalable Operations in High-Growth...

The Ops Experts Club Podcast ·

2026/01/08

SUMMARY: In this episode of Ops Experts Club, Aaron Hovivian and Terryn Turner discuss the critical difference between being a task taker and truly owning operations. Using real-world examples from high-growth launches, they explain how operators support visionary leaders by creating structure, managing teams, and thinking through the downstream impact of decisions—especially during fast-paced seasons like January. The conversation focuses on delegation, automation, and root-cause thinking,

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22:58

94. Hire Fast or Hire Slow? How to Know the Difference

The Ops Experts Club Podcast ·

2025/12/25

SUMMARY: In this episode, Aaron Hovivian and Terryn Turner unpack a critical hiring mistake many growing businesses make: treating every hire the same. They explain why some roles require speed while others demand patience. When teams are drowning, burning out, or relying on excessive overtime, especially in lower-cost or entry-level roles, waiting for the "perfect" hire creates more damage than moving quickly. In these situations, hiring fast relieves pressure, protects top performers, and restores

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29:15

93. Under the Hood: What Your Books Reveal Before...

The Ops Experts Club Podcast ·

2025/12/18

SUMMARY: In this episode, the Ops Experts Club sits down with Tabby Kler, a key leader inside the Collab team's finance division. She shares what she's learned from working under the hood of dozens of businesses across digital, retail, and distribution, and how that broad exposure shapes smarter financial decision-making. The conversation dives into the link between finance and operations, why most business owners overlook critical financial shifts as they scale, and how cross-industry insights can

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17:16

92. Why Visionaries Undervalue Ops and How to Fix It

The Ops Experts Club Podcast ·

2025/12/11

SUMMARY: In this episode, Aaron and Terryn unpack a pattern they see often with visionaries: the tendency to oversimplify operations. They dive into where simplification and automation actually make sense—and where cutting corners creates bigger problems down the line. From the realities of implementing AI, to the risks of offloading critical roles to low-cost hires, to the hidden cost of replacing historical team members, they outline how founders can make smarter decisions when they're feeling

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17:47

91. Bundles, Bonuses, and Benevolence: Holiday Ops...

The Ops Experts Club Podcast ·

2025/12/04

SUMMARY: The episode centers on helping business owners get ahead of the holiday season instead of scrambling once it arrives. Aaron and Terryn mix humor with practical, forward-thinking guidance, covering everything from team culture to financial strategy. They discuss creative ways to celebrate with remote teams—such as virtual holiday parties where employees use DoorDash gift cards to share a meal together—and emphasize the value of simple appreciation gestures that don't require large budgets

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20:16

90. How Ops Leaders Should Approach Q4: Smart Revenue...

The Ops Experts Club Podcast ·

2025/11/27

SUMMARY: The episode focuses on how business owners and operators should approach the holiday season with intention instead of following the crowd. With ad costs peaking in Q4 and noise from major brands and big influencers flooding the market, the hosts outline smarter alternatives to paid advertising. They discuss tapping into existing warm audiences through referral programs, joint ventures, and organic promotions. The conversation emphasizes leaning into gratitude to stay top-of-mind, using

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18:18

90. The Art of Delegation in Leadership

The Ops Experts Club Podcast ·

2025/11/20

SUMMARY: In this episode, Aaron & Terryn walk through our own annual planning retrospective—from team offsite takeaways to leadership breakthroughs. We break down what worked, what didn't, and how tools like Delegate & Elevate reshaped our roles, clarified strengths, and guided smarter client alignment. We cover team development, cutting initiatives that no longer serve us, and why honest evaluation drives better momentum year over year. This behind-the-scenes look gives operators a practical view

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18:24

89. Bridging the Gap: Sales and Marketing Integration

The Ops Experts Club Podcast ·

2025/11/13

SUMMARY: In this episode, Terryn Turner and Aaron Hovivian dive into how to turn your annual business goals into an actionable plan through a structured Sales and Marketing Plan (SAM Plan). Joined by insights from marketing strategist Rachel Stivers of the Platform Consulting Agency, they unpack how aligning sales and marketing around shared metrics can eliminate silos, clarify accountability, and keep both teams focused on measurable outcomes. Minute by Minute: 00:00 Introduction and Jingles

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109 results

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