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Telecom Reseller / Technology Reseller News

Telecom Reseller

AI, vCons, CPaaS, CCaaS, UCaaS, Mobility, Security. Reporting on how the world communicates.

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All Episodes

9:34

BroadSource and SecurePII Showcase AI-Ready Data...

Telecom Reseller / Technology Reseller News ·

2025/10/01

“Our approach is simple: remove the PII from the data stream, and you don’t have to worry about compliance,” said Bill Placke, President, Americas at SecurePII. At WebexOne in San Diego, Doug Green, Publisher of Technology Reseller News, spoke with Jason Thals, COO of BroadSource, and Placke of SecurePII about their finalist recognition in Cisco’s Dynamic Duo competition. The joint solution, built on Cisco Webex Contact Center, is designed to unlock AI’s potential by enabling enterprises to

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15:02

A CTO’s life after retirement – Surprise!, Podcast

Telecom Reseller / Technology Reseller News ·

2025/09/29

After a long career as a CTO with companies like NASA, Fannie Mae and Raytheon for the last 18 years, Julian Zottl was really looking forward to his retirement.Hold on – Not so fast! After a short respite, he started getting calls for help from different organizations. It did not take too long for Julian and his wife to recognize that they needed to incorporate and turn this into an engineering and consulting company. Julian discusses the company's future including: Bidding on federal

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TieTechnology Introduces Jeannie to Elevate Customer...

Telecom Reseller / Technology Reseller News ·

2025/09/29

“We started this company on the belief that the customer experience needs to be better,” says Jim Eckes, Founder of TieTechnology, in a new interview with Doug Green, Publisher of Technology Reseller News. That belief has guided TieTechnology’s 100% referral-based growth, and it now drives the launch of Jeannie, the company’s newest innovation. Jeannie is an all-inclusive softphone designed to work seamlessly with any CRM platform in the world. By unifying voice and customer data, Jeannie empowers

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HP | Poly and Jenne Showcase AI-Powered Meeting...

Telecom Reseller / Technology Reseller News ·

2025/09/25

“It’s doing a serviceable job as being an intelligent director—as if you had multiple cameras and a live operator switching views,” said Darren James Knapp, Director, Poly Channel Business Development, North America at HP | Poly.At Navigate 25, Knapp joined Doug Green, Publisher of Technology Reseller News, for a live demo of Poly’s Studio E70 camera, highlighting its Director AI technology. The system identifies active speakers through face recognition and microphone triangulation, automatically

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6:32

Sinch Helps Rural Providers Navigate Cloud...

Telecom Reseller / Technology Reseller News ·

2025/09/25

“Despite what some people might say, voice is not dead. There’s still the need to communicate in that fashion,” says Dave Manfredo, Vice President of RLEC Sales at Sinch. At Navigate 25, Manfredo joined Doug Green, Publisher of Technology Reseller News, to discuss how Sinch is helping rural local exchange carriers (RLECs) and other service providers evolve their communications strategies while balancing current needs with long-term migration. Sinch, a member of the Cloud Communications Alliance

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Snom Showcases DECT Innovation and Channel Strength...

Telecom Reseller / Technology Reseller News ·

2025/09/24

“We offer a three-year advance replacement warranty—something none of our competitors do,” said Antoine Karachekhlian, Channel Director, North America – Canada at Snom Americas.At Navigate 25, Karachekhlian sat down with Doug Green, Publisher of Technology Reseller News, to highlight Snom’s continued innovation in IP phones and DECT mobility. A centerpiece of Snom’s presence at the event was the M500 series DECT solution, featuring a desk set, handset, and ruggedized handset. Unlike traditional

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6:33

TelcoBridges and Alianza: Modernizing Networks for...

Telecom Reseller / Technology Reseller News ·

2025/09/24

“There are 15 million ILEC subscribers across the U.S., often in the most hard-to-reach areas. We help them modernize while maintaining their TDM needs,” says Maximilien Le Sieur, CEO of TelcoBridges. At Navigate 25, Le Sieur spoke with Doug Green, Publisher of Technology Reseller News, about how TelcoBridges is partnering with Alianza and ILECs to ensure reliable, future-ready voice networks while keeping regulatory compliance intact. When Microsoft ended support for the UMG, MetaSwitch selected

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CommSoft on BSS/OSS, Integration, and the Future of...

Telecom Reseller / Technology Reseller News ·

2025/09/24

“We are telecom people—and we are here to help service providers grow,” says Melissa Frenyea, VP of Customer Success at CommSoft. At Navigate 25, Frenyea and Bill Griffin, Business Development Officer at CommSoft, joined Doug Green, Publisher of Technology Reseller News, to discuss how the company’s decades of experience in billing and operations support systems (BSS/OSS) is helping providers—especially rural carriers—succeed in a rapidly evolving communications landscape. CommSoft, originally

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SouthLight Services and TELCLOUD Partner on...

Telecom Reseller / Technology Reseller News ·

2025/09/24

“It’s a $50 billion market—but it can only be captured with diligence, the right hardware stack, and the right partners,” says Tina Telson, Founder & CEO of SouthLight Services. At Navigate 25, Telson joined Jake Jacoby, Founder & CEO of TELCLOUD, in conversation with Doug Green, Publisher of Technology Reseller News, to discuss how their partnership is helping enterprises and service providers address the urgent challenge of replacing legacy POTS lines. SouthLight, a voice-focused boutique MSP

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9:30

TELCLOUD Highlights the Urgency of POTS Replacement,...

Telecom Reseller / Technology Reseller News ·

2025/09/24

“Fire alarms, elevators, emergency phones—these systems are mandated by law, and they require reliable communication paths,” says Jake Jacoby, Founder & CEO of TELCLOUD. At Navigate 25, Jacoby spoke with Doug Green, Publisher of Technology Reseller News, about the growing urgency of replacing traditional copper POTS lines as carriers abandon legacy infrastructure. With deregulation driving up costs and carriers shifting investment to wireless and fiber, millions of POTS-dependent systems are at

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7:54

Datagate Tackles Billing, Compliance, and AT&T...

Telecom Reseller / Technology Reseller News ·

2025/09/24

“Taxes are a monster, but we tame it and make it digestible,” says CeeJay Barber, Vice President of Business Development at Datagate. At Navigate 25, Barber sat down with Doug Green, Publisher of Technology Reseller News, to explain why billing is one of the toughest challenges facing managed service providers (MSPs)—and how Datagate is helping them streamline the process. Datagate provides a billing platform purpose-built for MSPs in telecom. The system automates everything from call detail

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7:14

Vault CPS: From Ingram Roots to Independent...

Telecom Reseller / Technology Reseller News ·

2025/09/24

“We were a small fish in a big pond. Now we can focus on our niche and what we’re good at.” – Chris Robinson, Director of Sales, Vault CPS At Navigate 25, Doug Green, Publisher of Technology Reseller News, sat down with Chris Robinson, Director of Sales at Vault CPS, to discuss the launch of a new brand built on decades of expertise. Formerly part of Ingram Micro under names such as NetXUSA and CSS, Vault CPS (Vault Communication and Payment Solutions) is now operating as an independent company

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Cisco Webex Showcases AI-Driven Collaboration at...

Telecom Reseller / Technology Reseller News ·

2025/09/24

“AI isn’t just a buzzword—it’s transforming how contact centers and collaboration tools deliver value.” – Gary Pesta, Collaboration Account Executive, Webex At Navigate 25, Doug Green, Publisher of Technology Reseller News, sat down with Gary Pesta of Cisco’s Webex team to explore how Cisco is helping enterprises and service providers meet customer needs with flexible, AI-powered solutions. Cisco’s focus, Pesta explained, is on enabling seamless collaboration across voice, video, and customer

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Navigating Compliance and Growth in Telecom: The...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“Compliance missteps can shut a company down, but the right legal partner can also unlock growth.” – Jonathan Marashlian, Managing Partner, The CommLaw GroupAt Navigate 25, Doug Green, Publisher of Technology Reseller News, sat down with Jonathan Marashlian of Marashlian & Donahue, The CommLaw Group, to discuss the evolving communications ecosystem, regulatory risks, and why specialized legal guidance has never been more critical. Marashlian reflected on his firm’s two decades advising

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1:14

FlexPoint Automates AR for MSPs with White-Label...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“We work with a lot of MSPs to help automate accounting and bookkeeping tasks they might still be doing manually,” says Alexa Vilca of FlexPoint, speaking at the MSP Summit. FlexPoint offers a purpose-built accounts receivable solution designed to improve cash flow and visibility for MSPs. The company’s white-label payment portal allows end customers to log in, make payments easily, and choose flexible options, including credit card, debit, ACH, and even short-term financing. Vilca notes that the

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1:00

Wildix Showcases No-Code Agentic AI at MSP Summit,...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“Something that really sets us apart is that we sell exclusively through our channel partners and managed service providers,” says Matt Stimax of Wildix, speaking at the MSP Summit in Orlando. Wildix, a global provider of unified communications software, continues to strengthen its position as a channel-first vendor, focusing on enabling MSPs to expand their portfolios with advanced UC and AI-driven solutions. At the Summit, Stimax highlighted the company’s no-code agentic AI tools for voice bots

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1:03

GreenStar Marketing Prepares MSPs for Q1 with Q4...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“Q1 is right around the corner—are you ready?” asks Stephanie Benzik of GreenStar Marketing. Speaking at the MSP Summit in Orlando, Benzik noted that the transition into a new year often brings new product launches, fresh goals, and renewed demand for polished branding and digital presence. For many MSPs and tech companies, that means confronting outdated websites, stale collateral, or branding that no longer reflects the business they’ve become. To help partners get a head start, GreenStar

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1:28

GreenStar Marketing: Tech-First Marketing for MSPs,...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“At GreenStar Marketing, we only work in the tech and telecom ecosystem—and we do it on purpose,” says Stephanie Benzik, who along with Kenny Coulter represented GreenStar Marketing at the MSP Summit in Orlando. In a conversation at the event, the team explained why GreenStar stands apart from generic marketing agencies: its staff bring deep backgrounds in technology and telecom, allowing them to understand client solutions and audiences without a steep learning curve. That expertise translates

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Legion at Kraft Kennedy: Partnering with MSPs on the...

Telecom Reseller / Technology Reseller News ·

2025/09/22

At the recent MSP Summit, Doug Green, Publisher of Technology Reseller News, sat down with Kyri Davis, Co-Founder of Legion at Kraft Kennedy, to discuss how the firm is helping MSPs strengthen their cybersecurity offerings. Kraft Kennedy, a New York–based MSP with more than 40 years of expertise in the legal and financial services sectors, recently launched Legion, a division dedicated to “left side of boom” cybersecurity. Legion partners with MSPs to deliver penetration testing, security

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14:48

A Trusted Alternative: CaaB on VMware Market...

Telecom Reseller / Technology Reseller News ·

2025/09/22

“The real alternative is a trusted home, a trusted partner, not just a replacement,” says Roman Semionov, Sales Director at CaaB. “VMware’s model shifts have shattered trust, and MSPs are looking for stability.” In a new Technology Reseller News podcast, Publisher Doug Green speaks with Semionov about why CaaB is positioning itself as a partner-first cloud infrastructure provider at a time of massive turbulence in the virtualization market. With Broadcom’s acquisition of VMware leading to sharp

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