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PODCAST

Silverback Chatbot

Silverback Chatbot

SilverBack Chatbot helps businesses save time, boost sales, and improve customer experience through powerful AI automation. From website chat to SMS and email follow-ups, our tools work 24/7 to capture and convert more leads. Whether you"re in real estate

technology management

All Episodes

1:17

The Real Cost of Integrating Chatbots: Investment or...

Silverback Chatbot ·

2025/09/15

In this episode, we dive deep into the Cost of Integrating Chatbots and what it really means for businesses. Join Maya and Ryan as they discuss upfront expenses, hidden costs, and long-term value. From simple subscription models to advanced AI-powered solutions, they break down where your money goes and how to maximize ROI. Whether you’re a small business or a growing enterprise, this conversation will help you understand if the Cost of Integrating Chatbots is truly worth the investment.

en

1:24

Can an AI Chatbot Truly Replace Humans?

Silverback Chatbot ·

2025/09/15

In this episode, we dive into the hot debate: Can an AI Chatbot truly replace humans? Join Sam and Alex as they explore the strengths and limitations of chatbots in customer service and business operations. From handling repetitive tasks to the irreplaceable human touch of empathy and creativity, they uncover where technology shines and where people remain essential. Tune in to discover why the future may not be about replacement, but about partnership between humans and AI Chatbot

en

2:35

AI Chatbots Role in Increasing Sales

Silverback Chatbot ·

2025/09/02

In this episode, we explore AI Chatbots Role in Increasing Sales and how businesses can leverage them for growth. From streamlining customer support to offering personalized product recommendations, chatbots are transforming the way companies engage with customers. We discuss strategies, success stories, and the balance between automation and human touch. Listeners will gain insights into maximizing conversions, improving customer satisfaction, and scaling operations effectively. If you

en

2:11

Are AI Chatbots Worth the Investment?

Silverback Chatbot ·

2025/09/02

Understanding the Cost of Integrating AI Chatbot is essential for any business exploring automation. In this episode, we break down setup costs, ongoing maintenance, and scalability expenses while comparing custom versus premade chatbots. We also discuss pricing models like subscriptions and pay-as-you-go, plus the pros and cons of in-house development versus outsourcing. Finally, we explore how to calculate ROI and balance cost with quality. Tune in to learn how AI chatbots can enhance

en

1:46

How Chatbots Are Transforming Sales and Marketing?

Silverback Chatbot ·

2025/08/04

In this episode, we dive into the benefits of chatbots in sales and marketing, uncovering how these smart tools are reshaping the way businesses interact with customers. From providing instant 24/7 support to qualifying leads and personalizing user experiences, chatbots enhance efficiency and engagement across every stage of the customer journey. We also highlight how chatbots reduce operational costs, integrate seamlessly with CRMs, and deliver valuable insights that help businesses grow

en

2:06

Best CRM Systems with Chatbot Technology: Elevating...

Silverback Chatbot ·

2025/08/04

In this episode, we explore how CRM systems with chatbot technology are transforming customer engagement and operational efficiency. The discussion highlights the benefits of chatbots in sales and marketing, such as 24/7 customer support, real-time lead qualification, and automated data collection. Listeners will learn how chatbot-integrated CRMs streamline communication, personalize customer journeys, and help businesses scale interactions without increasing workload. Whether you're a

en

1:43

How Chatbots Are Revolutionizing Personalized Shopping

Silverback Chatbot ·

2025/07/31

In this quick episode, we explore how brands are creating a personalized shopping experience with chatbots from product suggestions and instant responses to multilingual support. We also discuss common CRM challenges and how chatbot integration can either streamline customer journeys or become a data headache. Whether you're in e-commerce or just chatbot-curious, this bite-sized breakdown gives you the essentials in 2 minutes.

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4:09

The Real Cost of Integrating Chatbots in Social Media

Silverback Chatbot ·

2025/07/31

In this episode, we break down the cost of integrating chatbots in social media beyond just the monthly subscription fees. From setup and AI training to long-term maintenance, we cover what truly goes into building a chatbot that works. We also touch on common CRM challenges businesses face when trying to sync chatbots with customer data, and how these hurdles can impact both cost and performance. If you're planning to add automation to your customer support strategy, this episode will help

en

4:20

How AI Chatbots Are Redefining Customer Experience

Silverback Chatbot ·

2025/07/15

In this episode of Tech Talks Weekly, Alex and Sam explore how AI chatbots are transforming customer service and engagement. From instant 24/7 support to personalized conversations at scale, discover how businesses across industries are using chatbots to enhance user experience, reduce costs, and build stronger customer relationships. Whether you're a business owner, marketer, or tech enthusiast — this 4-minute conversation is packed with insights on why smart automation is the future of

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