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PODCAST

Silverback Chatbot

Silverback Chatbot

SilverBack Chatbot helps businesses save time, boost sales, and improve customer experience through powerful AI automation. From website chat to SMS and email follow-ups, our tools work 24/7 to capture and convert more leads. Whether you"re in real estate

technology management

All Episodes

4:24

The Role of Chatbots in Modern Sales and Marketing

Silverback Chatbot ·

2026/02/11

In this episode, Alex sits down with Sarah to explore the evolving role of chatbots in modern sales and marketing. As businesses increasingly adopt digital tools to improve efficiency and responsiveness, chatbots have become a common part of customer interaction strategies. But what exactly do they contribute beyond automated replies?Alex and Sarah break down how chatbots support sales teams by handling initial inquiries, qualifying leads, and improving response times. They also discuss how

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4:39

Is CRM Worth It? Understanding Its Role in Business...

Silverback Chatbot ·

2026/02/05

Is CRM really worth the investment, or is it just another piece of software businesses feel pressured to use?In this episode, host Alex sits down with business growth consultant Sarah to break down the true purpose of CRM software and its role in driving sustainable business growth. Together, they explore how CRM goes beyond contact management to improve lead tracking, strengthen customer relationships, streamline sales processes, and support smarter decision-making.You’ll learn when CRM

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2:16

Multichannel AI Chatbots: The Key to Seamless Engagement

Silverback Chatbot ·

2026/01/27

Customers expect seamless interactions across multiple channels — and multichannel AI chatbots are the solution. In this episode of Digital Customer Insights, host Rachel Kim sits down with Marcus Lee from Silverback AI Chatbot to explore how AI-powered chatbots can deliver consistent, intelligent conversations across your website, social media, messaging apps, and email.Learn how multichannel AI chatbots enhance engagement, reduce response times, and build stronger customer relationships —

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3:45

How AI ChatBots Are Transforming Customer Service?

Silverback Chatbot ·

2026/01/27

Customer expectations are changing—and traditional CRM systems are struggling to keep up. In this episode, we explore how chatbot technology is redefining the way businesses manage customer relationships.Host Alex Carter sits down with CRM automation expert Daniel Foster to discuss why chatbots are becoming an essential part of modern CRM platforms. They break down how chatbot-powered CRMs enable real-time engagement, automate lead qualification, personalize customer interactions, and

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3:45

How Chatbots Are Secretly Growing Businesses?

Silverback Chatbot ·

2026/01/20

Join Sam and Alex on Digital Growth Insights as they explore how AI-powered chatbots are transforming sales and marketing. In this episode, they break down how chatbots engage customers 24/7, capture and qualify leads in real time, and deliver personalized experiences that drive conversions. Whether you’re a business owner, marketer, or sales professional, learn how these smart tools can save time, boost efficiency, and turn everyday conversations into real business results. Tune in for

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5:29

How Chatbots Revolutionize Business Growth?

Silverback Chatbot ·

2026/01/20

Find out here about the benefits of chatbots in sales and marketing, the way businesses connect with customers, generate leads, and drive sales. In this episode, we explore how always-on conversational tools are reshaping sales and marketing by delivering instant responses, personalized interactions, and scalable customer engagement. Whether you’re a business owner, marketer, or sales professional, this episode breaks down why chatbots are no longer optional—and how they’re becoming a

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3:41

Can AI Chatbots Really Sell for You? Let’s Break It Down

Silverback Chatbot ·

2026/01/13

Can AI chatbots really sell for your business or are they just another automation trend? In this episode, we break down how modern AI chatbots actually influence buying decisions, qualify leads, and increase conversions without replacing human sales teams.You’ll hear a practical discussion on how chatbots engage website visitors in real time, remove friction from the sales process, and personalize conversations at scale. We also unpack common misconceptions, mistakes businesses make when

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4:55

How Chatbots Are Making Shopping Personal Without...

Silverback Chatbot ·

2026/01/09

In this episode, we dive into how chatbots are transforming online shopping through personalized, real-time experiences. Discover how AI-powered conversations help shoppers find the right products faster, receive tailored recommendations, access instant support, and enjoy a smoother buying journey—anytime, anywhere. Whether you’re a business owner, marketer, or curious consumer, this episode breaks down why personalized chatbot-driven shopping is shaping the future of digital retail.

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4:55

How Much Should an AI Chatbot Really Cost Your Business?

Silverback Chatbot ·

2025/12/18

Join host Alex Carter and technology consultant Emily Rogers as they uncover what drives chatbot costs, common pricing myths, hidden expenses to watch out for, and how businesses of all sizes can budget smartly. From basic customer support bots to advanced AI-powered solutions, this conversation helps you understand what delivers real ROI—and what doesn’t.Whether you’re a startup, small business owner, or scaling enterprise, this episode will help you make informed decisions before

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3:06

Human vs AI Chatbots: Who Wins the Customer...

Silverback Chatbot ·

2025/12/17

In this episode, host Sarah Mitchell sits down with customer engagement strategist David Reynolds to explore the real battle between human agents and intelligent automation. Together, they break down the strengths and limitations of human support teams versus AI-powered chat solutions, and how each impacts customer experience.The conversation dives into when customers prefer human interaction, where automation truly shines, and how businesses can strike the perfect balance between empathy

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3:40

How chatbots are transforming sales and marketing?

Silverback Chatbot ·

2025/11/26

In this episode of Business Boost Weekly, host Maya Collins sits down with automation strategist Daniel Reed to explore the real impact of chatbots in modern sales and marketing. Together, they break down how AI-driven chatbots enhance customer engagement, qualify leads instantly, personalize user journeys, and capture valuable data that businesses can use to optimize their growth strategy.Whether you're running a startup or scaling a growing company, this episode reveals why chatbot

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4:23

Why AI-Driven Chatbot Systems Are Essential for...

Silverback Chatbot ·

2025/11/25

In this episode of The Business Technology Talk, host Maya Collins sits down with AI strategist Ethan Brooks to uncover why AI-driven chatbot systems have become essential for modern business growth. They explore how intelligent chatbots improve customer experience, reduce operational costs, automate repetitive tasks, and help teams scale without added strain. From real-time support to smarter lead nurturing, this discussion breaks down the practical ways AI chatbots boost efficiency and

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3:52

How AI-Powered Chatbots Transform Personalized Online...

Silverback Chatbot ·

2025/11/20

In this episode of The Digital Commerce Talk, we explore how modern chatbots are transforming the way people shop online. From personalized product recommendations to real-time assistance and intelligent decision support, chatbots are redefining what a seamless shopping journey looks like.Listen as our host and expert guest break down how conversational AI creates tailored experiences, boosts conversions, reduces support workload, and helps shoppers feel genuinely understood.

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3:14

The Real Cost of AI Chatbots for Businesses

Silverback Chatbot ·

2025/11/13

In this episode of Business Breakthroughs, Emma and Noah uncover the true cost of integrating AI-powered chatbots into modern businesses. From development and setup to ongoing maintenance, they break down what you can expect to spend—and how to maximize your return on investment. Learn why chatbots aren’t just an expense but a smart, long-term strategy for boosting customer service, saving time, and increasing profits.

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4:55

Impact of AI-powered chatbots on the retail industry

Silverback Chatbot ·

2025/11/13

In this episode of The Digital Edge, hosts Lena and Ryan delve into how AI-powered chatbots are revolutionizing online shopping into a truly personalized experience. From remembering your preferences to recommending products you’ll actually love, these intelligent bots are redefining convenience and customer connection. Tune in to learn how chatbots are helping brands boost sales, build loyalty, and make shopping smarter than ever before.

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6:13

How AI Powered Chatbot Solutions Are Changing...

Silverback Chatbot ·

2025/11/04

In this episode of Marketing Mindset Minutes, we explore why AI-powered chatbot solutions are rapidly becoming the future of business interaction. No longer limited to basic customer support, today’s chatbots use advanced artificial intelligence to deliver personalized conversations, automate sales processes, and engage customers 24/7. You’ll learn how AI chatbots enhance efficiency, reduce operational costs, and provide valuable insights that help businesses understand their audience

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3:04

The Hidden Benefits of Chatbots in Sales and Marketing

Silverback Chatbot ·

2025/11/04

In this episode of Marketing Mindset Minutes, we explore the hidden benefits of using chatbots in sales and marketing. Far beyond being simple automated responders, modern AI-powered chatbots are transforming how businesses engage with customers, nurture leads, and drive conversions — all day, every day. You’ll discover how chatbots provide 24/7 customer engagement, deliver personalized recommendations, and collect valuable data that helps refine marketing strategies. We’ll also discuss how

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4:55

Revolutionizing Customer Engagement Using AI Chatbot

Silverback Chatbot ·

2025/10/30

In this episode of “Tech Frontlines,” host Maya talks with AI solutions architect Leo about how AI-powered chatbots are revolutionizing customer engagement. From development and optimization to seamless system integration and multilingual support, the discussion explores how businesses can deliver exceptional, personalized experiences across multiple channels — and stay ahead in the digital age.

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4:39

The Real Cost of Chatbots in Social Media Marketing

Silverback Chatbot ·

2025/10/30

In this episode of “Digital Dialogues,” host Sarah sits down with AI integration specialist Alex to unpack the real costs behind integrating chatbots into social media marketing. From understanding chatbot complexity and pricing models to managing operational costs efficiently, the discussion reveals how businesses can balance budget, performance, and customer engagement when using AI-driven chatbots on platforms like Facebook and Instagram.

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4:34

Costs and Benefits of AI-Powered Chatbots

Silverback Chatbot ·

2025/10/22

In this episode of Business Unboxed, Ava and Jordan uncover the real costs behind integrating an AI-powered chatbot into your business. From development and maintenance to integration with CRMs and cloud systems, they break down what truly drives the price tag—and why it can be a smart long-term investment. Tune in to learn how to budget effectively, calculate ROI, and make informed decisions before adopting AI for your customer experience strategy.

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