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PODCAST

Handle with Care: Empathy at Work

It can be difficult to support coworkers as they go through hard times. Liesel Mertes cultivates empathy at work as guests share stories of how real-life struggle affected the workplace. Episodes close with actionable tips to make you a better manager, coworker, and friend.

business

All Episodes

48:07

A New Normal: Char Simpson on life after the death...

Handle with Care: Empathy at Work ·

2020/10/26

- Char Simpson You've got to create this new normal. You just got to find what makes you happy. And create this new normal and what makes you happy may be almost very, very different from what it was with your husband, but it's just you. And so you you weren't meant to just be miserable. Life's going to be good. INTRO My guest today is Char Simpson. To her many Instagram followers, she is known as the Traveling Black Widow, an older, beautiful Black woman traveling the world…or traveling

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16:31

Dead bunnies, COVID meltdowns, and other empathy...

Handle with Care: Empathy at Work ·

2020/10/13

Liesel Mertes It's been a pretty eventful and emotional week and a half in my house now with six people in the house. There's always high emotion throw into the mix that two of my children are preadolescents. And you can guess all of the back and forth that go on. But this last week and a half has had some particular inflection points. We had a beloved family pet die. We've been quarantined because of a possible COIVD diagnosis. And there's just been a lot of general stress in the ER. So

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01:00:49

He is a Gift and Every Day is Enough: Cerebral Palsy

Handle with Care: Empathy at Work ·

2020/09/28

- Peter Kline I'm never doing enough, never doing enough of working enough with them and never doing enough therapy outside of therapy hours with them and knowing the importance of that, but also trying to manage the responsibility and guilt that comes along with that while also, also being clear on. But every day with him is a gift and every day is enough. That's it. It's it's holding those two things together that often feels very difficult, but that's kind of what we're given to manage. INTRO

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47:04

“So, no babies?”: Megan Flinn on survival and goodness

Handle with Care: Empathy at Work ·

2020/09/14

- Megan Flinn I have, I have faced my own deep, like I have survived the thing, I think a lot of people have the great wounding or the great pain point of their life. And for those of us who have faced and wrestled through it and acknowledge it changes us. We then can turn to others and kind of say, like, I've been to my deepest, darkest parts of myself and come out on the other side like. That's possible for you too, the hope of that is true for everybody, INTRO Today’s conversation is about

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48:56

My Son has an Autism Spectrum Disorder: An Interview...

Handle with Care: Empathy at Work ·

2020/08/31

- Chrissy Brack But if you want to know what it's like to be a special needs parent, it's pretty much like this year all the time, in a way, maybe with like less threat of death around every corner. Like there's not like that that like pandemic piece of it. But as far as the amount of hurdles and unknowns and what's going to happen and what's that going to look like and how do I even put anything into place to get through? We'll make a plan for one week and then everything changes the next week

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54:19

The Fine Art of Waiting: Stacey Ballard on Chronic...

Handle with Care: Empathy at Work ·

2020/08/17

- Stacey Ballard I think the most important thing is that 40 percent of Americans live with at least one chronic illness, 40 percent of Americans. So we all know somebody who lives with chronic illness. And so we we know that those people are out there working right now, just like I had to work, whether I felt good or bad. So we just need to be nice to each other even. You know, we need to understand that we're all going through something, whether it's chronic illness, whether it's addiction,

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48:59

Living with a rare, terminal disease: Dustin Kaehr...

Handle with Care: Empathy at Work ·

2020/08/06

- Dustin Kaehr And I think there are some people that are so scared of dying that they never truly live. And so so I think if we can help people understand how to truly live. Because once you get that. Once I have that, I'm way more understanding. INTRO Dustin Kaehr is many things. He is a leadership and business coach. He is a trainer and speaker and author and entrepreneur. And he is all of these things while living with a terminal disease, HATTR, that has no cure. HATTR is genetic, passed

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01:06:22

Be Strong and Courageous: Teen Suicide and a...

Handle with Care: Empathy at Work ·

2020/07/19

Wade Brown While there are plenty of opportunities to be angry, we don't want to be angry. We don't. Joshua was a beautiful, beautiful young man. And Joshua is not suicide. Joshua is a 14-year-old who did an adult thing in a moment of weakness and we'll never know why. He's a kid that did an adult thing. He's not suicide. And so, you know, it's important for us to demonstrate to our kids. And I try to do it at work as well. We choose love and grace. We do. INTRO This is the second Handle with

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49:33

How can I honor her? Jason Seiden on life and meaning...

Handle with Care: Empathy at Work ·

2020/07/06

- Jason Seiden That meant that I would gladly, if I could be the last person ever lose a child. I would I would take that on, if I could, to say it like that's how horrible it is that I don't ever want anybody else to feel it. And so other folks actually telling me that they're happy and that they're like, I think they would feel like I would feel worse, like rubbing it in. - Jason Seiden But actually, no, you know, that's it's the opposite. Like live your life. And tell me you've opened up your

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01:01:49

Racism, Loss, and Living while Black: an interview...

Handle with Care: Empathy at Work ·

2020/06/22

- Fred Brown That was difficult. And that the kind of person I am or what people expect from me is to not flinch in the face of adversity. I could never grieve. In a meaningful way. And I've never grieved in a meaningful way because. The role I typically play in this society that I live in is the caretaker provider and supporter. So. You know, I remember one time I got emotional and people looked at me and it was like. Their whole construct of strength was like in question for years and years and

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50:37

Everything Fell Apart: Cancer, Miscarriage, Divorce,...

Handle with Care: Empathy at Work ·

2020/06/08

- Molly Huffman A year after Tage died, I had processed so much that by the time my husband left, I, I was I was definitely anxious and really struggling at that point. But then there was this little bit of just, a I had to laugh and maybe that was all I could do to keep from drowning, but it was just like, are you kidding me? Like this, too. This is unreal. You like this. This can't happen to people this much loss. INTRO Sometimes in life, it seems like one loss piles on top of the next. And

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46:08

My partner is dead: drunk driving and sudden death. ...

Handle with Care: Empathy at Work ·

2020/05/25

- Barry Hoyer All of my friends have kind of treated this is like the loss of a husband or a wife, like it has the exact same gravity. Yeah. Work, it's. It's an interesting conversation at work. My my V.P. is also gay, and we're roughly the same age and we've started an LGBTQ employee resource group. So my name is very out there in the company as being the leader of this group. And so it's definitely not an aspect of myself that I've ever felt the need to hide at work. Quite a few people showed up

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28:38

Front-line workers & the stress of being essential: ...

Handle with Care: Empathy at Work ·

2020/05/11

- Seth Morales Those folks have had their eyes closed to this central, frontline workforce. And I think the lights have turned on and many people are starting to realize that this essential frontline workforce that is delivering packages to your front door, making sure that certain type of food or consumer good products are making it to the grocery store or anyone else's household. It it's a priority and it it matters. INTRO We are deep into the COVID-19 quarantine. My thoughts are ranging

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28:38

“Action is the best way to help”: reform for...

Handle with Care: Empathy at Work ·

2020/04/26

Serena Suh The whole pandemic impacting our economy and the restaurant industry is a big, big event. But in the end, why is that so catastrophic is because of the ways that restaurant workers and the restaurant industry have not been given safety nets. And it's a bigger issue than the issue itself will not go away once the pandemic goes away. Right. And I think that this is a time when actually it's just an opportunity for us to see the underlying issue and immediate relief, such as advocacy,

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30:37

Alcohol, Self-Soothing, & the Coronavirus: an...

Handle with Care: Empathy at Work ·

2020/04/13

- David Mills But I promise you, anyone who's hearing this. There are absolutely incredible things about you that other people see that you don't see. So be gentle with yourself. Be gentle with yourself, because there's always gonna be parts of yourself that you personally you don't feel like you can fully with. And there's a lot of ways to address that. Alcohol is one of the ways. There are a lot of other ways, too. INTRO This is a special, COVID-19 edition of the Handle with Care podcast. In

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20:00

COVID-19 & Catering: Insights from the Pirate Ship

Handle with Care: Empathy at Work ·

2020/03/29

- Matt Mills You care about their family; you care about each other's success and what you're doing. And you never want to. You never want to see anyone suffer, especially from things out of their control. As far as our, personally, with my business, I was telling them the first person and not get paid, it's gonna be me or will be me or is me. So as far as the restaurants go, it's just such a tenuous thing. - Liesel Mertes Hi, this is Liesel with the Handle with Care podcast. Perhaps you are

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38:49

Living with Depression: an Interview with Paul Ashley

Handle with Care: Empathy at Work ·

2020/03/15

- Paul Ashley Because it dismisses it dismisses who who I am or whoever that person is. You're saying it, too. It dismisses who their whole self is. Yes. Right. Again, the dichotomy of the fact that I have depression, yet I'm a hoot to be at be at a party with or are both true and at the same time. And if you dismiss either part of that, like all, if you're depressed, you can have fun. If you're fine, you can be depressed. Right. You're basically saying I'm not me, and that's offensive. INTRO

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55:44

Dissolved Adoption: Shame, Isolation, & Painful Choices

Handle with Care: Empathy at Work ·

2020/03/01

– Adam Bryan And in this, the first time we've talked publicly about this, because this gets a really people get shamed. This is this is a really black mark on many families. And they get kicked out of churches, they get kicked out of neighborhoods, they get kicked out of families where the grandparents or the parents will say, you know, how can you do that to a child? How can you consider that and will kick people out of families in shame? - Allie Bryan I mean, shame, the biggest. INTRO

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37:14

Mental Health, Stigma, and Suicide: a...

Handle with Care: Empathy at Work ·

2020/02/09

– Karen Ng Do we mention suicide? Do we use that word? And there was a lot of reluctance. My mom's gut reaction was no. How could we tell people that she took her own life? You know how. How shameful. You know, what would people think? And it would it would. It has implications for the family that somehow it was their fault because she killed herself. And why would she do that? She comes from a good family. She had more than most people in this world and must have something to do with her family.

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40:13

Living with PTSD: an interview with Elsie Iudicello

Handle with Care: Empathy at Work ·

2020/01/27

And I think that was when I really learned that, you know, all our healing doesn't happen at the same time. I think I was very impatient to just get better. I just wanted everything to go away. And I didn't realize that, you know, I had accumulated trauma from some past events and then from this event. And there was so many different aspects to healing. INTRO Today, we are talking about post-traumatic-stress disorder: what it looks like in the life of one woman after a medical accident AND how

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