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PODCAST

Handle with Care: Empathy at Work

It can be difficult to support coworkers as they go through hard times. Liesel Mertes cultivates empathy at work as guests share stories of how real-life struggle affected the workplace. Episodes close with actionable tips to make you a better manager, coworker, and friend.

business

All Episodes

50:39

Empathy and Connection for Start-ups: an interview...

Handle with Care: Empathy at Work ·

2021/10/13

- Joshua Driver And so it's always been confusing to me why startups don't think about their culture from day one. And because we spend so much of our wake time at work, especially on our stage and the positive vibes or feelings you get out of helping others or contributing to the betterment of your community or society or making a difference for somebody else is such an important experience I think everybody should have, INTRO Why aren’t we focusing on culture from Day 1? Today, we look at

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52:27

Lead Like a Human: an interview with Adam Weber

Handle with Care: Empathy at Work ·

2021/09/29

– Adam Weber One of the I think keys to genuine empathy is through consistent one on one and how you display empathy, like, structurally inside of an organization. So, for example, a one on one is that place where as a manager, you can create safety with your team and with your direct reports and create a vulnerable relationship where you really do know what's going on inside of their world in their life INTRO Sometimes, when you hear from leaders, you are inundated with their success stories:

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57:12

To See It, Be It: an interview with Max Yoder

Handle with Care: Empathy at Work ·

2021/08/25

- Max Yoder That divine middle is emotional liberation, where I can be compassionate and show compassion to an individual. But I do not need to carry whatever it is that they are feeling, right, not my responsibility to. And the thing about the thing that I think this is so important for me in my life is I think this was my biggest blocker, my biggest blocker to grow like something that I may have gone through my whole life and never addressed if it were not for something like Lessonly. INTRO

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47:12

Human Skills Are Business Skills: an interview with...

Handle with Care: Empathy at Work ·

2021/07/20

- Joe Staples For anybody listening, you can learn empathy. It's not something that somebody should go. You know, I'm not an empathetic. So I'm just going to stay the way I am. INTRO Human skills ARE business skills. You cannot create lasting, high-performing teams without paying attention to and caring for the actual humans on your team. This is something that my guest, Joe Staples, has seen again and again in his years of work. We are going to talk about tips and tactics to build

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45:06

The Awakening: Embodied Empathy for Leaders

Handle with Care: Empathy at Work ·

2021/07/06

- Tegan Trovato There's an awakening happening in corporations and people are now choosing their jobs based on values. And that will force organizations who aren't already inclined to that thinking to really start rethinking their approach to caring for their people and the beautiful thing. NEW INTRO Today, we talk about the awakening that is happening in the workforce as a result of COVID, change, and choice. How workers are choosing jobs based on values and what top leaders are doing to

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39:50

The Pulse of Your People: Optimizing Workplace...

Handle with Care: Empathy at Work ·

2021/06/22

Nick Smarrelli But at the end of it, you know, you can't be listening to the reality. It can't be you can't be talking about how fantastic things are when things don't feel fantastic because then you lose all credibility and that's what people want. I think in leadership these days. I can get really snarky when technology is not working well for me…just ask my family. Chromecast under functioning, the link refusing to load. All of it can seem like a lot. But the biggest frustrations come when

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51:51

We Are Humans First: Empathy and International Teams

Handle with Care: Empathy at Work ·

2021/06/08

- Jorge Vargas And sometimes we forget that at work. We forget that in other scenarios. And at the end of the day, work is important and matters. But but it's work. And we are we're humans and we're people. And we were feelings and we're joy. We're sadness first. And that ends up having a huge influence and work at the end of the day and not recognizing that it's a little bit naive and dismissive of it makes us better workers if we actually are a little more self-aware about how we're feeling, our

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45:02

How to Mainstream Mindfulness and Operationalize...

Handle with Care: Empathy at Work ·

2021/05/25

This is the Handle with Care: Empathy at Work podcast. I’m your host, Liesel Mindrebo Mertes helping you build a culture of care and connection through empathy at work. MUSICAL TRANSITION Welcome to Season 2. Empathy matters. It isn’t just some squishy personality trait, it is a set of skills and a capacity for connection that you can develop, if you have the desire. And that is what season 2 is all about. I am going to introduce you, in each episode, to a leader that is purposefully

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48:57

Lament: Embracing Pain on the Path to Healing

Handle with Care: Empathy at Work ·

2021/04/26

- Mark Vroegop I mean, it's just so private and so painful and so isolating at so many levels. And that's why I said grief isn't tame, because part of the viciousness of it is its unpredictability. Yeah, something can remind you, something can be a trigger. And it's just it's it's not controllable. It's not tameable. And I think understanding that is actually really helpful INTRO Grief can rob you of language. The feelings are so totalizing, so big and unwieldy. You don’t know when or if the

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47:08

Support for Those Struggling with the Disease of...

Handle with Care: Empathy at Work ·

2021/04/12

- Wendy Noe We are we have been dealing with a crisis with with the disease of addiction. And again, I think that we can see that because we're talking about it more than we've ever talked about it. And that's because we're seeing so many people affected by it. But it is a it's a huge health crisis that we're living in right now. It's just gigantic. And I don't think, quite honestly, we've seen the worst of it at this point. INTRO Hi everybody. Today we are talking about the disease of

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49:19

How to Stop Asian Hate and Support our Asian Friends...

Handle with Care: Empathy at Work ·

2021/03/30

- Tara VanderWoude That has been so supportive of me, is just knowing that I'm not in it alone, not alone individually, but then not even alone as as a Korean American, as an Asian-American, but that there are others cross ethnic, cross racial who who care about this and who want to learn, grow and who want to take action when necessary toward toward the this hatred and this anti Asian sentiment of this past year plus. INTRO Anti-Asian hate crimes have skyrocketed over the last year. There have

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41:12

Layoffs, Trauma, and Disordered Identity: An...

Handle with Care: Empathy at Work ·

2021/03/16

Jon Tesser Do I have value? Do I have skills? Am I ever going to get a job again? Is am I worthy? Am I worthy? I mean, it gets down to this idea of shame and worthiness. It gets really deep, right? This idea that I'm not worthy because I don't have a job. INTRO In today’s episode, we are talking about the trauma of lay-offs. And this is a rich conversation. We are going to talk about how to fire someone with empathy, what it looks (and sounds like) when employers pile on the shame, and the

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43:47

E. coli, Cancer, and Cascading Grief: an interview...

Handle with Care: Empathy at Work ·

2021/03/03

Jill Harding Whenever I share those stories, people like you look so, so optimistic and you're so bubbly on life with what you've been through. And I said because at the end of the day, my kiddos fortunate, they have taught me a lot about life in ways that I don't know if we didn't go through those experiences, one, I could have taught them as a parent. And secondly, I learned a lot by their endurance, resilience and what they all went through. INTRO Sometimes in life, one disruptive life event

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01:02:17

Alcohol, Addiction and Life in Recovery: an...

Handle with Care: Empathy at Work ·

2021/02/15

- Mike Thibideau But it's been. A really meaningful way to to change a lot of things about myself that were the underlying cause of like kind of what I went back to before, like I didn't I I didn't know why people would like to be sober and the reality is, is because they don't hate themselves. If you don't if you don't hate who you are, then just existing in your own skin isn't a miserable state of existence and finally learning to come to peace with those things. Is what really navigating recovery

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49:04

Miscarriage and Meaning: an Interview with Danielle...

Handle with Care: Empathy at Work ·

2021/02/01

Miscarriage and Meaning: an Interview with Danielle Ireland - Danielle Ireland It was four or five different nurses came in one at a time and just held my hand and looked me in the eye and told me her story of loss was a miscarriage. And and I don't remember I don't remember their faces. I don't remember their names. But I just remember each each time it was like this wave of relief. And I'm still feeling it now talking about it like hearing I lost two and then I had to. I had to and I lost one

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40:45

Lighting the Dark: Cari Hahn on Breast Cancer

Handle with Care: Empathy at Work ·

2021/01/21

- Cari Hahn And I and I remember being on my hands and my knees rocking back and forth, screaming at the top of my lungs. I just was so devastated. And I think I was breathing all of it. I was breathing the fact that I had had cancer. I was grieving the fact that I had worked so hard and that I had left so little for myself INTRO My guest today is Cari Hahn, a breast-cancer survivor and the founder of Karma Candles. Cari talks about the challenges or breast cancer, the stupid things people say

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59:56

COVID, Leadership, and Reducing Stigma: an interview...

Handle with Care: Empathy at Work ·

2020/12/29

- Arwen Widmer-Bobyk I have no problem having everybody know that I had COVID. I don't I don't feel I don't feel that that is a reason for shame. After all, we are literally in the midst of a global pandemic and tens of millions of people have this and often through no fault of their own. INTRO Today, we talk about leadership and COVID, how the virus gives us a chance to model a different openness and acceptance-without-judgment and how throw-away comments can trigger cycles of shame and

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01:00:57

Hurting Yet Whole: Liuan Huska on living with...

Handle with Care: Empathy at Work ·

2020/12/15

- Liuan Huska And so I. I felt like when people were able to say to me, you're not just like something to be fixed, but we can actually learn from what you're going through and what you have to offer as someone who is suffering is valuable and actually may be central to our human experience, is not marginal in something that we just put on the aisles. INTRO My guest today is Liuan Huska. Liuan is the speaker and the author of a tremendous book, just released this month by IVP Press called

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48:17

Working While Black, Part 2: To Be Us Productions

Handle with Care: Empathy at Work ·

2020/11/30

- Cedrick Smith We're going to tackle topics that are hidden in the crevices, that are a lot of times filled with shame and no one wants to talk about. But in order for us to get to where we need to get to and to heal from those pains and traumas, we are going to cover those topics and this being our first film, we couldn't be more pleased INTRO This is the conclusion of a two-part conversation on Working While Black, where I talk with Tosca Davis and Cedrick Smith, two Black workers and

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58:29

Working While Black: Part 1, To Be Us Productions

Handle with Care: Empathy at Work ·

2020/11/16

Cedrick Smith So the disruptive part for me is the white supremacy, the white supremacy, and the microaggression is the microaggression of outright racism, to be quite honest with you, that I've had to deal with and I think that's what people don't realize is what we're bringing to the workplace before we even hit the door, before we even have to deal with some of the I want to say normal disruptive events that we all have. INTRO This is the first in a two-part series about the challenge of

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