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PODCAST

Dog Grooming Business Help & Support

Welcome to the Dog Grooming Business Help & Support podcast, your go-to resource for everything you need to succeed in the dog grooming industry. Whether you"re an aspiring business owner looking to start your own grooming business or a seasoned professional aiming to refine your business skills, mindset and expand your clientele, this podcast is here to offer valuable insights, practical tips, and expert advice. Join us as we delve into a variety of topics essential to running a successful

business management

All Episodes

17:29

How did Alexis go from £1800 a month to £6000 a month

Dog Grooming Business Help & Support ·

2025/08/08

In this episode, Bill Betts shares the inspiring story of Alexis, a pet groomer whose business has undergone a complete transformation, thanks to some smart changes and a willingness to try new things.Bill plays a clip from one of their recent coaching calls, where Alexis explains how she went from earning £1,800 a month to £6,000 a month, all while reducing her working week to just four days. It’s a brilliant example of how working smarter, not harder, can lead to big results.So, how did she do

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01:07:06

Life Coaching and Finding Fulfilment with Carl Armstrong

Dog Grooming Business Help & Support ·

2025/07/25

In this episode of the Pet Grooming Business Help and Support Podcast, Bill Betts sits down with Carl Armstrong, a life coach who helps people get more clarity and direction in both life and business.Carl talks about his own journey – leaving his admin job to become a life coach because he wanted to make a difference in people’s lives. He explains what life coaching actually is (and what it isn’t), and why it can be so powerful for people who feel stuck or unsure of their next steps.One of the key

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57:33

Making Social Media Work for Your Pet Grooming Business

Dog Grooming Business Help & Support ·

2025/07/18

In this episode of the Pet Grooming Business Help and Support Podcast, Bill chats with Charlotte from Pet Business Support all about social media, and how pet groomers can use it to grow their business.Charlotte shares her journey, starting as a virtual assistant and growing her business into a thriving membership group, all focused on getting better at social media. She now supports pet professionals across the UK with simple, effective ways to show up online.This episode is full of great tips for

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12:00

You Don’t Have to Do It All On Your Own

Dog Grooming Business Help & Support ·

2025/07/11

🎧 This Week’s Episode: In this episode of the Pet Grooming Business Help and Support Podcast, Bill Betts talks about something that affects a lot of pet groomers: feeling like you have to do everything yourself to succeed.Bill shares a story from a chat he had with top business coach Daniel Priestley, where they talked about how many business owners find it hard to ask for help. Often, this mindset comes from school, where we’re taught that getting help is cheating – but in business, that couldn’t

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32:47

Talking Teeth with The Dog Tooth Fairy

Dog Grooming Business Help & Support ·

2025/07/04

🎧 This Week’s Episode: Talking Teeth with The Dog Tooth Fairy:In this episode of the Pet Grooming Business Help and Support Podcast, Bill Betts is joined by Anastasia, also known as The Dog Tooth Fairy. She’s a well-known expert in pet dental care and shares her knowledge about keeping pets’ teeth clean and healthy.They chat about why pet dental hygiene is becoming a hot topic. Anastasia recently spent time at Crufts, where she noticed more pet owners are asking about dental care for their pets,

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44:41

Overcoming Camera Anxiety: Transform Your Business Image

Dog Grooming Business Help & Support ·

2025/06/27

Photography plays a pivotal role in establishing a strong first impression for any pet grooming business. In this episode, I am joined by Edouard Demarly, a distinguished French professional photographer, who elucidates the significance of professional imagery in enhancing one's business image. We delve into the common trepidations associated with being photographed and explore effective strategies to overcome these fears. Edouard shares invaluable insights on how to present oneself confidently

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28:00

Navigating Business Challenges with Bill Betts

Dog Grooming Business Help & Support ·

2025/06/20

Business failures, as perceived in the realm of pet grooming, are not necessarily an indication of defeat, but rather an opportunity for growth and reflection. I, Bill Betts, elucidate the various challenges that pet grooming business owners may encounter, including redundancy and employee resignations. It is imperative to understand that these situations can serve as catalysts for necessary change and improvement within one's business. I advocate for a proactive approach, emphasising the importance

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01:05:36

Effective Communication in Pet Grooming: Insights...

Dog Grooming Business Help & Support ·

2025/06/13

Effective communication with customers is paramount for success in the pet grooming business, as discussed by Bill Betts and his guest Amanda Cookson in this enlightening episode. They explore the significance of articulating grooming processes and establishing clear expectations to foster understanding and trust with clients. Through anecdotes and practical advice, Amanda underscores the necessity of honest dialogue, not only to enhance the customer experience but also to mitigate misunderstandings

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59:08

The Journey of a Pet Groomer: Insights from Joe Awad

Dog Grooming Business Help & Support ·

2025/06/06

The conversation with Jo Awad unveils the intricate world of pet grooming, with a particular emphasis on the profound impact of pricing strategies and customer relationships within the industry. Jo, an accomplished pet groomer who transitioned from a career in medical support, shares her journey and the challenges faced as she navigated the complexities of establishing her own business, Short Bark and Sides. The dialogue explores the crucial importance of groomers effectively communicating the value

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35:41

Alex from Tilly and Family: Revolutionising Pet...

Dog Grooming Business Help & Support ·

2025/05/30

Bill engages in a profound dialogue with Alex from Tilly and Family, focusing on the innovative realm of 100% natural pet care products designed for dogs and horses. A salient point of discussion is the meticulous formulation of Tilly's shampoo bars, which uniquely consist of only five natural ingredients, eschewing harmful chemicals prevalent in conventional pet grooming products. Alex elaborates on the efficacy of these products in alleviating skin irritations often suffered by pets due to

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21:24

Running your business on the front foot

Dog Grooming Business Help & Support ·

2025/05/23

This podcast episode elucidates the imperative of adopting a proactive approach in the management of one's pet grooming enterprise. I expound upon the concept of operating from the "front foot", which entails taking deliberate actions to assert control over one's business operations rather than passively allowing circumstances to dictate outcomes. This episode also delves into the significance of efficient task management, particularly concerning administrative duties that can often overwhelm

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38:02

Elevate Your Grooming Business: Insights from Adam of...

Dog Grooming Business Help & Support ·

2025/05/16

The primary focus of this podcast episode is the essential maintenance of grooming equipment, specifically dryers and clippers, as discussed by Bill and his guest, Adam from Geared4Grooming. Adam, who has extensive experience in the pet grooming industry, shares his journey from a DIY enthusiast to a specialist in repairing and servicing grooming equipment. He elucidates the common problems faced by groomers, particularly regarding the upkeep of their dryers and clippers, and offers valuable

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01:12:24

Part 2 of our Discussion with Nexmune

Dog Grooming Business Help & Support ·

2025/05/09

The salient focus of this podcast episode revolves around the exploration of Nextmune's product offerings, particularly those that cater to the dermatological needs of pets. Our esteemed guest, John, elucidates the importance of employing effective topical treatments to manage skin and ear conditions in dogs, a topic that resonates profoundly within the grooming community. Throughout our discourse, we delve into specific products such as the Chlorhexiderm shampoo, renowned for its antimicrobial

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47:50

Empowering Pet Groomers: Nextmune and Its Impact on...

Dog Grooming Business Help & Support ·

2025/05/02

The conversation between Bill Betts and John Redbond elucidates the multifaceted offerings of Nextmune, a company dedicated to enhancing dermatological health in pets through innovative products. John, a seasoned veterinary nurse, shares insights into his professional journey, detailing his transition from clinical practice to the role of head of marketing and education at Nextmune. He elucidates the significance of non-prescription products that are accessible to pet groomers, thereby empowering

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50:43

Discovering Joy: A Journey with Raquel Braganza

Dog Grooming Business Help & Support ·

2025/04/25

Joy is a profound and often elusive element within our lives, as discussed in this enlightening conversation with Raquel Braganza, an empowerment life coach. We delve into the significance of actively seeking joy rather than passively awaiting its arrival. Raquel shares her personal journey, illustrating how joy can be rediscovered through the appreciation of life's small pleasures, even amidst adversity. The dialogue emphasises that joy is not merely the absence of sorrow, but a conscious choice

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21:54

Are Your Pet Grooming Prices Too Low? Discover the...

Dog Grooming Business Help & Support ·

2025/04/18

The episode elucidates the critical concept that if one finds themselves in a position where their prices are too low, several indicators may manifest. Among these signs is the troubling reality of insufficient funds remaining in one's bank account after fulfilling business obligations. Furthermore, the relentless hours dedicated to merely covering expenses can lead to physical and mental burnout, a plight many pet groomers face. The discussion also highlights the lack of time available to

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56:58

Profit First: A Revolutionary Approach to Pet...

Dog Grooming Business Help & Support ·

2025/04/11

Bill Betts engages in an enlightening dialogue with Crystal Lee, a distinguished business coach specializing in the pet grooming industry, and Tim Seymour from Profit First Professionals. The pivotal focus of this episode revolves around the innovative financial management system known as Profit First, which advocates for a paradigm shift in how business owners perceive and allocate their profits. By altering the traditional formula of sales minus expenses equals profit, the Profit First methodology

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46:04

Unmasking Imposter Syndrome: Bill's Transformative...

Dog Grooming Business Help & Support ·

2025/04/04

Imposter Syndrome, a pervasive phenomenon affecting approximately 70% of high achievers, is the focal point of our discussion with Dr. Tara Halliday. In this episode, we delve into the complexities surrounding this debilitating feeling, wherein individuals perceive themselves as frauds despite their evident capabilities and accomplishments. Dr. Halliday elucidates the myriad myths associated with Imposter Syndrome, dispelling the notion that it solely afflicts women or beginners. Through a candid

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16:42

Unlocking Value: How to Shift Your Pricing Mindset as...

Dog Grooming Business Help & Support ·

2025/03/28

A pricing mindset is a critical aspect of the pet grooming business that we must address to foster growth and profitability. In our discussion, I elucidate the importance of refraining from making assumptions regarding what clients can afford. It is imperative to present our services and prices transparently, thereby allowing customers the autonomy to make informed choices. Through a compelling anecdote, I demonstrate how preconceived notions about pricing can inhibit potential sales and customer

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49:49

Unlocking Efficiency in Pet Grooming: A Conversation...

Dog Grooming Business Help & Support ·

2025/03/21

The discussion with Chloe from Tuft App centers on the innovative solutions offered by the app, which aims to bridge the gap between pet groomers and their clients. Chloe elucidates the app's multifaceted functionalities, including a scheduling tool that allows groomers to manage their operations seamlessly, while clients enjoy the convenience of booking appointments through an intuitive marketplace. We explore the importance of enhancing the customer experience by shifting away from traditional

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