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PODCAST

Dog Grooming Business Help & Support

Welcome to the Dog Grooming Business Help & Support podcast, your go-to resource for everything you need to succeed in the dog grooming industry. Whether you"re an aspiring business owner looking to start your own grooming business or a seasoned professional aiming to refine your business skills, mindset and expand your clientele, this podcast is here to offer valuable insights, practical tips, and expert advice. Join us as we delve into a variety of topics essential to running a successful

business management

All Episodes

30:13

From Corporate to Canines – Building a Dog-Friendly...

Dog Grooming Business Help & Support ·

2026/01/16

In this episode, Bill Betts sits down with Carl, the founder of Woodfarm Barns and Barges, to explore the fascinating journey of building a dog-friendly holiday accommodation business that truly goes beyond the basics.Carl shares how he left the corporate world behind to pursue a passion for hospitality and property renovation, ultimately creating a collection of high-end, dog-welcoming retreats in the Suffolk countryside and on the water. But as Carl points out, there’s a big difference between

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20:23

Reflect, Recharge, and Rebuild – Setting Up for a...

Dog Grooming Business Help & Support ·

2026/01/09

In this solo episode, Bill Betts encourages pet grooming business owners to take a step back and reflect on how December really went. After the hustle of the holiday season, now’s the time to ask: What worked? What didn’t? What would I do differently next time?Bill shares practical advice on how to learn from last year’s challenges – including weather issues, burnout, and overloaded booking schedules – and how to turn those lessons into better boundaries, clearer plans, and more professional systems

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37:48

Pet Pro Expo 2026 – What to Expect and Why You Should...

Dog Grooming Business Help & Support ·

2025/12/30

In this episode, Bill Betts is joined once again by Vicky from The Pet Accountants to reflect on the recent success of the Pet Pro Expo and share exciting updates about the upcoming 2026 event in Birmingham on October 3rd.Vicky gives us an insider’s look at what made this year’s event such a hit – from the overwhelmingly positive feedback (with 99.9% of attendees rating it as excellent!) to the practical suggestions they’ve already taken on board to improve next year’s experience.They discuss plans

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59:36

Apprenticeships in Pet Grooming – with Poppy from K9...

Dog Grooming Business Help & Support ·

2025/12/22

In this episode, Bill is joined by Poppy, owner of K9 Groom School, to talk all about training and apprenticeships in the pet grooming industry.Poppy shares her experience running a busy training school and explains why structured, high-quality training is so important for both new groomers and the businesses that employ them. She talks about the challenges that can come with apprenticeships – like setting clear expectations and making sure both the apprentice and the employer have a positive

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47:21

Raising Industry Standards with Vicky Skinner from...

Dog Grooming Business Help & Support ·

2025/12/05

In this episode, Bill Betts is joined by Vicky Skinner, who shares the important work being done by the Animal Focused Alliance.This organisation supports pet businesses by providing clear, reliable advice on licensing, compliance, and best practices.Vicky explains how the Alliance was set up to help groomers, boarders, walkers, and other pet professionals raise their standards, understand their legal responsibilities, and access the right information, especially when the rules and guidance can feel

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01:09:58

From Retail to Pet Grooming – Dee Ann Allen’s...

Dog Grooming Business Help & Support ·

2025/11/28

In this episode, Bill Betts chats with Dee Ann Allen, one of his amazing clients, about her inspiring journey from working in retail and food service to running her own pet grooming business.Dee shares what it was like to make such a big career change and how she discovered that her real passion was working with animals. The conversation covers everything from setting the right prices to managing time better, and building a business that actually fits around your life – not the other way around.They

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01:02:48

Jo Wallace on Community, Learning and Finding Your Path

Dog Grooming Business Help & Support ·

2025/11/21

In this episode, Bill Betts is joined by Jo Wallace, a passionate pet groomer, trainer, and advocate for lifelong learning in the grooming industry.Jo reflects on her time at the Pet Pro Expo, sharing why events like these are so valuable – not just for learning new business strategies like lead generation and storytelling, but also for the community and connection they provide. She speaks about how one speaker in particular – Fanny – really stood out, and how storytelling can play a powerful role

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58:20

Grooming, Clients, and Confidence – with Colin Taylor

Dog Grooming Business Help & Support ·

2025/11/14

In this episode, Bill Betts is joined by grooming legend Colin Taylor for an honest and insightful chat about the realities of working in the grooming industry, from customer service to burnout and everything in between.Colin shares stories from his many years in the industry and talks about the biggest challenges groomers face today. While having great technical skills is important, he explains that how you treat your clients and communicate with them is just as vital. Grooming is about more than

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01:17:48

From Grooming to Celebrancy – Julie Goodall’s Journey...

Dog Grooming Business Help & Support ·

2025/11/07

In this episode, Bill Betts talks with Julie Goodall, whose story is all about adapting, growing, and finding a new path when life takes an unexpected turn.Julie started her career in the corporate world but found herself facing redundancy. That moment pushed her to follow a new passion – pet grooming. She built a strong, successful business and learned loads of valuable skills along the way. But after facing personal challenges, Julie knew it was time for another big change.She now works as a

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01:28:00

From Mobile Groomer to Salon Success – with Phoebe...

Dog Grooming Business Help & Support ·

2025/10/31

In this episode, Bill talks to Phoebe Harris, a client, friend and pet groomer who shares her honest and inspiring journey from starting out as a mobile groomer to now running her own successful salon.Phoebe opens up about how little she knew about the grooming industry when she started – and how her love for animals and the desire to spend more time with her daughter Sophia, motivated her to take the leap. She talks about the challenges she faced, especially when it came to setting prices and the

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08:04

What Is a Pet Grooming Business Audit – And Why You...

Dog Grooming Business Help & Support ·

2025/10/24

In this episode, Bill explains what the Pet Grooming Business Audit is – and how it’s helping groomers across the UK get clearer on their goals, grow their business, and feel more in control.Bill breaks down what happens during the audit, which starts with a short form you fill in beforehand. This gives Bill the chance to review your website, social media, prices, and other key details before the session – so the actual audit call can go straight into the areas where you need the most help.During

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27:50

Mindset Matters – Building Confidence in Your...

Dog Grooming Business Help & Support ·

2025/10/17

In this episode, Bill Betts talks about coaching, in particular Louise, a mindset coach who works closely with pet groomers to help them overcome common business challenges – from self-doubt to pricing nerves and burnout.Louise often shares how our mindset – the way we think and feel about ourselves and our business – plays a massive role in how successful we can be. If you’ve ever felt guilty about raising your prices, struggled to set boundaries with clients, or put off the things you know you

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01:14:13

Getting Found Online – SEO Tips for Pet Groomers with...

Dog Grooming Business Help & Support ·

2025/10/03

In this episode, Bill is joined by KiKi, an SEO expert from New Media Ghost, to talk about something that can make a huge difference to your grooming business: being found online.If you’ve ever wondered why your business doesn’t show up on Google or why you’re not getting as many new clients as you’d like, this episode is for you.KiKi breaks down SEO (Search Engine Optimisation) in a way that makes it easy to understand. She explains how SEO isn’t just about keywords anymore, it’s about answering

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26:23

Fixing Your Money Mindset – Why It Matters for Pet...

Dog Grooming Business Help & Support ·

2025/09/26

In this episode, Bill Betts talks openly and honestly about something many pet groomers struggle with: money mindset. If you’ve ever felt awkward about raising your prices or unsure how to manage your finances, this episode is for you.Bill explains how the way we think about money, often shaped by how we were brought up, can affect how we run our businesses. When we don’t value ourselves properly, we’re more likely to undercharge, feel stressed, and get stuck in a cycle of burnout.He shares stories

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16:41

Why Curiosity is Your Secret Superpower

Dog Grooming Business Help & Support ·

2025/09/22

In this solo episode, Bill talks about something you might not usually think of as a business skill – curiosity – and how it can be a game-changer for pet groomers.Bill reflects on his own journey and shares how being curious, always asking questions and wanting to understand more have helped him grow his business. While many groomers are naturally curious about grooming tools and techniques, Bill explains that the real growth happens when we take that same mindset and apply it to the business side

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01:00:50

Boundaries, Burnout, and Finding Balance – with Diana...

Dog Grooming Business Help & Support ·

2025/09/12

In this episode, Bill Betts chats with Diana Horvath, a grooming salon owner and the author of The Awakened Pet Groomer. Together, they explore something that many groomers struggle with – how to set healthy boundaries with clients and avoid burnout.Diana shares her personal story of how she got into grooming, and how over time she realised that constantly trying to please everyone was taking a toll on her mental health. She explains how she started setting clear boundaries in her business – and how

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01:02:27

Why Mental Health First Aid Matters – with Lobby from...

Dog Grooming Business Help & Support ·

2025/09/05

In this episode, Bill talks to Lobby, a former police officer and founder of Trojan Well Being, about something that affects more of us than we realise – mental health.Lobby shares how his own experience of trauma led him to set up Trojan Well Being, a business focused on helping others improve their mental well-being. He explains why Mental Health First Aid training is so important – especially for business owners and anyone working in high-stress environments, like the pet grooming industry.Bill

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49:43

Building a Life on Your Own Terms with Alexander Seery

Dog Grooming Business Help & Support ·

2025/08/29

In this powerful episode, Bill Betts speaks with Alexander Seery, founder of Shifts to Success, about how he went from a career in the police to becoming a successful entrepreneur and property investor.Alex shares what it was like working in law enforcement and how he started to feel frustrated by the lack of freedom and financial control. He noticed many of his colleagues felt the same – stuck in a system that didn’t reward them for working harder or thinking bigger. That realisation pushed him to

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39:06

Why You Should Be at the Pet Pro Expo

Dog Grooming Business Help & Support ·

2025/08/22

In this exciting episode, Bill Betts is joined by Vicky, better known as The Pet Accountant, to talk all about the upcoming Pet Pro Expo – a brand-new business event for the pet industry.Vicky shares why she’s so passionate about this event. It’s not about product stands and freebies, it’s about learning how to run a better business. Whether you’re a pet groomer, dog walker, or daycare owner, this event is packed with helpful advice from people who understand what you do.They chat about the power of

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13:35

Are You Leaving Your Customers Feeling “Meh”?

Dog Grooming Business Help & Support ·

2025/08/15

In this solo episode, Bill Betts shares a real-life story about a recent visit to the opticians – and how it made him reflect on customer service in pet grooming businesses.What started out as a simple eye test turned into a confusing, awkward experience full of disorganisation, mixed messages, and long waits. While everything technically got done, Bill walked away feeling deflated and frustrated – and it got him thinking…Are your customers ever walking away from your grooming business feeling the

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275 results

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