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PODCAST

Dog Grooming Business Help & Support

Welcome to the Dog Grooming Business Help & Support podcast, your go-to resource for everything you need to succeed in the dog grooming industry. Whether you"re an aspiring business owner looking to start your own grooming business or a seasoned professional aiming to refine your business skills, mindset and expand your clientele, this podcast is here to offer valuable insights, practical tips, and expert advice. Join us as we delve into a variety of topics essential to running a successful dog

business management

All Episodes

01:06:40

TikTok for Groomers: How to Get More Clients Without...

Dog Grooming Business Help & Support ·

2026/04/10

Think TikTok isn’t for you? Think again.In this episode, Bill is joined by Ciara Attwell to break down how pet groomers can actually use TikTok to grow their business – without feeling awkward or overwhelmed.Ciara shares her journey from complete beginner to building a strong online presence, and explains how groomers can do the same using what they already do every day in the salon.They cover:Why TikTok is a powerful tool for attracting new clientsThe importance of posting consistently (even if

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01:09:32

Simple Systems, Better Salon: How to Run Your...

Dog Grooming Business Help & Support ·

2026/04/03

Do you feel like your business depends on you for everything?If you’re constantly firefighting, answering questions and dealing with the same issues over and over again, the problem might not be your team… it might be your systems.In this episode, Bill is joined by business coach and author Marianne Page, to talk about her book Simple, Logical, Repeatable and how systems can completely change the way you run your grooming business.They break down:Why most grooming businesses lack clear systemsHow

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52:57

From Electricians to Groomers: Building a Better Life...

Dog Grooming Business Help & Support ·

2026/03/27

What if switching careers could give you more freedom, better income and a lifestyle you actually enjoy?In this episode, Bill speaks with Amey and Matt, who made the bold move from working as electricians to building a successful dog grooming business.Their story will sound familiar to many groomers, starting fresh, learning on the go and figuring out how to turn a skill into a profitable business.They share:Why did they decide to leave their old careers behindThe reality of starting out in the

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01:21:05

Rich vs Wealthy: What Groomers Need to Know About...

Dog Grooming Business Help & Support ·

2026/03/20

What does “success” actually look like for you as a pet groomer?Is it being fully booked and earning good money… or is it having long-term security, less stress and real freedom?In this episode, Bill is joined by money coach Fanny Snaith to explore the difference between being rich and being truly wealthy – and why that matters for grooming business owners.This isn’t just about numbers. It’s about how you think, feel and behave around money.They discuss:The key difference between earning well and

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47:34

The Grooming Staff Shortage: Can Dog Groomer Jobs Fix...

Dog Grooming Business Help & Support ·

2026/03/13

Finding good groomers is one of the biggest challenges facing salon owners today.In this episode, Bill is joined by entrepreneur and multi-salon owner David Charlton to talk about the recruitment crisis in the grooming industry – and a brand new platform designed to help solve it.David shares his journey from working as a police officer to running four successful grooming salons, and the hiring challenges that pushed him to create Dog Groomer Jobs, a platform built specifically to connect grooming

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23:37

Why Groomers Struggle to Raise Prices (And How to Do...

Dog Grooming Business Help & Support ·

2026/03/06

Putting your prices up can feel uncomfortable… but for many groomers, it’s not actually about the numbers.It’s about confidence.In this episode, Bill talks about one of the biggest challenges in the grooming industry: raising your prices without feeling guilty, nervous or worried about losing clients.Many groomers know their prices need to increase, but something holds them back. Often it comes down to mindset and how we value our own skills, time and expertise.Bill explores:Why groomers feel

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36:04

The New Neo Toothbrush: A Game Changer for Canine...

Dog Grooming Business Help & Support ·

2026/02/27

Dental care is becoming a bigger part of modern grooming, and clients are starting to expect more than just a clean and tidy trim.In this episode, Bill is joined by Anastasia Waugh, also known as the Dog Tooth Fairy, to talk about the launch of the brand new Neo pet toothbrush, debuting at Crufts.They break down:What makes the Neo different from other pet toothbrushesThe upgraded ergonomic design and why that matters for groomersHow its settings cater for different dental needsWhy early dental care

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18:52

Stop Avoiding It: Why Every Pet Groomer Needs Proper...

Dog Grooming Business Help & Support ·

2026/02/20

Be honest… when was the last time you looked at your Terms and Conditions?For many pet groomers, T&Cs are one of those “I’ll sort it later” jobs. But avoiding them can lead to serious problems in your business.In this episode, Bill explains why solid, well-written Terms and Conditions are not just paperwork; they are protection.Without clear policies in place, you can end up with:Inconsistent rules for different clientsDisputes over matting, late collections or no-showsRefund argumentsComplaints

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53:31

Money Matters for Groomers: Protecting Your Income &...

Dog Grooming Business Help & Support ·

2026/02/13

As a pet groomer, you’re brilliant at looking after dogs. But are you looking after your own finances just as well?In this episode, Bill sits down with Romany Youell – also known as The Finance Woman – to talk about something many grooming business owners avoid… money.If you’re self-employed or running a salon, your income depends on you. So what would happen if you couldn’t work? Would your business survive? Would you?Romany shares clear, practical advice on:Why financial literacy matters for pet

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17:37

£10k From Nail Trimming Services Alone

Dog Grooming Business Help & Support ·

2026/02/06

In this inspirational solo episode, Bill Betts shares the incredible story of Jo, a pet groomer who achieved £10,000 in revenue solely through standalone nail trimming—a service many groomers overlook.But this isn’t just about the numbers. Jo’s journey is a powerful reminder of what’s possible when you challenge assumptions, embrace strategic marketing, and back yourself to try something different. By focusing on one core service, showing up consistently on social media, and adjusting her mindset,

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45:18

US Special - Tax Tips for Pet Professionals with...

Dog Grooming Business Help & Support ·

2026/01/30

In this essential episode, Bill Betts is joined by Chante, founder of C Squared Accounting in Houston, Texas, to break down the often-overlooked but critical topic of tax compliance for pet business owners.With over a decade of experience in accounting, Chante shares expert advice on how groomers and other pet professionals can avoid common tax pitfalls, understand deductible expenses (including how your pet might actually help reduce your tax bill!), and stay on the right side of IRS

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34:20

Rebuilding Confidence After Life’s Transitions with...

Dog Grooming Business Help & Support ·

2026/01/23

In this powerful episode, Bill Betts is joined by Sarah from Reclaim and Rise to discuss the transformational journey of rebuilding confidence, especially for women over 40 who’ve experienced major life transitions.Sarah opens up about her work as a confidence coach, helping women reclaim their identity and inner strength after events such as relationship breakdowns, career shifts, or years spent putting others first. She explains that confidence is not something you're born with—it’s something you

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30:13

From Corporate to Canines – Building a Dog-Friendly...

Dog Grooming Business Help & Support ·

2026/01/16

In this episode, Bill Betts sits down with Carl, the founder of Woodfarm Barns and Barges, to explore the fascinating journey of building a dog-friendly holiday accommodation business that truly goes beyond the basics.Carl shares how he left the corporate world behind to pursue a passion for hospitality and property renovation, ultimately creating a collection of high-end, dog-welcoming retreats in the Suffolk countryside and on the water. But as Carl points out, there’s a big difference between

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20:23

Reflect, Recharge, and Rebuild – Setting Up for a...

Dog Grooming Business Help & Support ·

2026/01/09

In this solo episode, Bill Betts encourages pet grooming business owners to take a step back and reflect on how December really went. After the hustle of the holiday season, now’s the time to ask: What worked? What didn’t? What would I do differently next time?Bill shares practical advice on how to learn from last year’s challenges – including weather issues, burnout, and overloaded booking schedules – and how to turn those lessons into better boundaries, clearer plans, and more professional systems

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37:48

Pet Pro Expo 2026 – What to Expect and Why You Should...

Dog Grooming Business Help & Support ·

2025/12/30

In this episode, Bill Betts is joined once again by Vicky from The Pet Accountants to reflect on the recent success of the Pet Pro Expo and share exciting updates about the upcoming 2026 event in Birmingham on October 3rd.Vicky gives us an insider’s look at what made this year’s event such a hit – from the overwhelmingly positive feedback (with 99.9% of attendees rating it as excellent!) to the practical suggestions they’ve already taken on board to improve next year’s experience.They discuss plans

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59:36

Apprenticeships in Pet Grooming – with Poppy from K9...

Dog Grooming Business Help & Support ·

2025/12/22

In this episode, Bill is joined by Poppy, owner of K9 Groom School, to talk all about training and apprenticeships in the pet grooming industry.Poppy shares her experience running a busy training school and explains why structured, high-quality training is so important for both new groomers and the businesses that employ them. She talks about the challenges that can come with apprenticeships – like setting clear expectations and making sure both the apprentice and the employer have a positive

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47:21

Raising Industry Standards with Vicky Skinner from...

Dog Grooming Business Help & Support ·

2025/12/05

In this episode, Bill Betts is joined by Vicky Skinner, who shares the important work being done by the Animal Focused Alliance.This organisation supports pet businesses by providing clear, reliable advice on licensing, compliance, and best practices.Vicky explains how the Alliance was set up to help groomers, boarders, walkers, and other pet professionals raise their standards, understand their legal responsibilities, and access the right information, especially when the rules and guidance can feel

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01:09:58

From Retail to Pet Grooming – Dee Ann Allen’s...

Dog Grooming Business Help & Support ·

2025/11/28

In this episode, Bill Betts chats with Dee Ann Allen, one of his amazing clients, about her inspiring journey from working in retail and food service to running her own pet grooming business.Dee shares what it was like to make such a big career change and how she discovered that her real passion was working with animals. The conversation covers everything from setting the right prices to managing time better, and building a business that actually fits around your life – not the other way around.They

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01:02:48

Jo Wallace on Community, Learning and Finding Your Path

Dog Grooming Business Help & Support ·

2025/11/21

In this episode, Bill Betts is joined by Jo Wallace, a passionate pet groomer, trainer, and advocate for lifelong learning in the grooming industry.Jo reflects on her time at the Pet Pro Expo, sharing why events like these are so valuable – not just for learning new business strategies like lead generation and storytelling, but also for the community and connection they provide. She speaks about how one speaker in particular – Fanny – really stood out, and how storytelling can play a powerful role

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58:20

Grooming, Clients, and Confidence – with Colin Taylor

Dog Grooming Business Help & Support ·

2025/11/14

In this episode, Bill Betts is joined by grooming legend Colin Taylor for an honest and insightful chat about the realities of working in the grooming industry, from customer service to burnout and everything in between.Colin shares stories from his many years in the industry and talks about the biggest challenges groomers face today. While having great technical skills is important, he explains that how you treat your clients and communicate with them is just as vital. Grooming is about more than

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287 results

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