Dog Grooming Business Help & Support

07:40

How to Stop Avoiding Your Grooming Business Finances

Dog Grooming Business Help & Support ·

2026/10/02

Do your accounts keep getting pushed to the bottom of the to-do list?You sit down intending to sort them, then suddenly making a coffee, answering messages or even picking up dog poo seems much more appealing.If that sounds familiar, this episode is for you.Bill looks at why so many groomers feel overwhelmed by the financial side of running their business and why “do the accounts” is actually a much bigger and less helpful task than it sounds.The longer receipts, invoices and bank statements are

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08:35

How to Make More Money Without Grooming More Dogs

Dog Grooming Business Help & Support ·

2026/09/25

A gap in your grooming diary doesn’t always mean you need another dog.In this episode, Bill looks at a trap many groomers fall into: seeing an empty appointment and immediately thinking it needs to be filled.But a full diary and a profitable diary are not the same thing.You can be booked solid, working long hours and physically exhausted, yet still reach the end of the month wondering where all the money has gone.So instead of simply chasing gaps, Bill explains why it can be far more useful to look

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19:42

Turning Customers Into Clients

Dog Grooming Business Help & Support ·

2026/09/04

In this episode of the Pet Grooming Business Podcast, Bill talks about the important difference between having customers and building real client relationships.Many groomers experience customers turning up late, cancelling last minute, ignoring messages, pushing boundaries or disappearing to another salon. But rather than simply blaming the customer, Bill asks an uncomfortable but powerful question: have you accidentally taught people not to take your business seriously?This episode explores how the

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01:03:01

Confidence: Never Enoughness, Negative Bias and...

Dog Grooming Business Help & Support ·

2026/08/28

For this very special 200th episode of the Pet Grooming Business Podcast, Bill is joined by friend, Certified Money Coach and cognitive hypnotherapist Fanny Snaith.Reaching 200 episodes is a huge milestone, and Bill reflects on where the podcast began, the impact it has had on groomers around the world, and why conversations like this continue to matter so much.In this episode, Bill and Fanny explore the relationship groomers have with money, why so many business owners struggle to say how much they

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08:57

Confidence: Why Celebrating Your Wins Helps Your...

Dog Grooming Business Help & Support ·

2026/08/07

In this episode of the Pet Grooming Business Podcast, Bill talks about something that is often overlooked in business but can make a huge difference to long-term success: celebrating your wins.These wins are not always the big milestones, like hitting six figures or winning awards. Sometimes they are the everyday moments where you do something your old self would not have done, such as putting your prices up, launching something new, asking for support, backing yourself, or taking action even when

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21:49

Growth: The One Small Change That Could Transform...

Dog Grooming Business Help & Support ·

2026/07/31

In this solo episode, Bill reflects on another powerful week inside the Pet Groomer Business Programme, sharing the real wins, conversations and mindset shifts happening within the community.As the podcast approaches its 200th episode, Bill looks at why business growth is not always about finding more information, working longer hours or adding more dogs into the diary. Often, the biggest changes come from taking action on what you already know.This episode covers the importance of reviewing your

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01:09:04

From Survival Mode to Success: Lizzie’s Rough to...

Dog Grooming Business Help & Support ·

2026/07/24

In this episode, Bill is joined by Elizabeth Johnson, owner of Rough to Regal in Staffordshire, to discuss the difficult experiences, health scare and sheer determination that led her to finally open her own salon.She shares the reality of launching a business with no customers waiting outside, financial pressure mounting and very few people believing she could make it work. From handing out leaflets in the pouring rain to learning how to say no to unsuitable clients, she explains how she built her

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09:57

Is That Group Serving You? Protecting Your Mindset in...

Dog Grooming Business Help & Support ·

2026/07/17

This short, sharp and straight-to-the-point episode asks an important question: are the groups and conversations you surround yourself with helping your business, or quietly holding you back?Bill explores how Facebook groups, WhatsApp chats, networking circles and even well-meaning friends or family can influence your confidence, decisions and beliefs. Just a few minutes spent absorbing constant negativity about prices, clients, the economy or why new ideas will not work can leave you questioning

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24:18

Pricing, Mindset and Marketing: Real Conversations...

Dog Grooming Business Help & Support ·

2026/07/10

In this solo episode, Bill reflects on some of the powerful conversations that came up during recent Pet Groomer Business Programme coaching calls.From mindset wobbles and business overwhelm to pricing doubts, client feedback, teeth-cleaning education, marketing struggles and the importance of clear systems, this episode looks at the areas of business that many groomers quietly struggle with.Bill explains why it is often not a lack of grooming skill or effort that holds business owners back, but the

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39:25

Happy Cat, Happy Groomer: Building Confidence in Cat...

Dog Grooming Business Help & Support ·

2026/07/03

In this episode, Bill chats with master cat groomer Jo Wallace about her new online course, Happy Cat, Happy Groomer, and her welfare-led approach to working with cats.Jo shares why cat grooming does not have to feel intimidating, how solo groomers can build confidence, and why understanding the individual cat in front of you is key. They discuss handling, behaviour, owner expectations, boundaries, and the importance of having a plan before the cat even comes out of the carrier.Jo also talks about

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53:47

Kind, Transparent and Made for Dogs: Inside Woof...

Dog Grooming Business Help & Support ·

2026/06/26

In this episode, Bill is joined by Cheryl and Natasha from Woof Wellness to talk about how frustration in the grooming salon turned into a brand-new product range created specifically for dogs.Cheryl shares her experience as a groomer and competitor struggling to find shampoos that were kind, effective and reliable, especially for dogs with sensitive skin, allergies and coat issues. Natasha brings her background in cosmetic formulation, and together they explain how Woof Wellness was built from

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16:20

The Entrepreneur Mindset Every Groomer Needs

Dog Grooming Business Help & Support ·

2026/06/19

In this short solo episode, Bill talks about the mindset shift every pet groomer needs to make when running their own business: moving from seeing yourself as “just a groomer” to recognising yourself as a business owner and entrepreneur.Bill explores what really keeps groomers going through the difficult days, from pricing worries and awkward customer conversations to overwhelm, slow bookings, confidence knocks, and the loneliness that can come with running a business.This episode is a reminder that

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01:05:41

40 Years in Dog Grooming: Confidence, Pricing &...

Dog Grooming Business Help & Support ·

2026/06/18

In this episode, Bill chats with Pam Rowley of Best Friends Pets as she celebrates an incredible 40 years in dog grooming. From starting out in the days of “poodle parlours”, Yellow Pages adverts and hand shears, to becoming an educator, examiner and long-standing business owner, Pam shares a fascinating look at how the grooming industry has changed over the decades.This conversation explores the evolution of grooming equipment, training, customer expectations, marketing, pricing and

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01:05:41

40 Years in Dog Grooming: Confidence, Pricing &...

Dog Grooming Business Help & Support ·

2026/06/12

In this episode, Bill chats with Pam Rowley of Best Friends Pets as she celebrates an incredible 40 years in dog grooming. From starting out in the days of “poodle parlours”, Yellow Pages adverts and hand shears, to becoming an educator, examiner and long-standing business owner, Pam shares a fascinating look at how the grooming industry has changed over the decades.This conversation explores the evolution of grooming equipment, training, customer expectations, marketing, pricing and

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01:04:45

The Hairy Universe of Hand Stripping: Saving a Dying...

Dog Grooming Business Help & Support ·

2026/05/29

In this episode, Bill is joined by Mia Overnas and Carola from GroomerDK UK to talk about their upcoming book, The Hairy Universe of Hand Stripping.Together, they explore why hand stripping is such an important but often misunderstood grooming technique, and why it is at risk of becoming a dying art. Mia and Carola share the inspiration behind the book, the knowledge gaps they see in the grooming industry, and why understanding the science behind coat care can give groomers more confidence with both

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58:45

Creative Grooming, Colourful Poodles & Charging What...

Dog Grooming Business Help & Support ·

2026/05/22

In this episode, Bill is joined by Katie Darcey from Katie Grooms Dogs for a colourful conversation about life as a dog groomer, building confidence in your pricing, setting boundaries, and finding your own path in the industry.Katie shares her journey from canine hydrotherapy into grooming, her experience in corporate salons, and how she built her own business after relocating to Devon. She talks openly about charging properly, choosing the right clients, protecting your body and your time, and why

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57:44

Bill talks Pricing, Profit & The Pet Pro Expo with...

Dog Grooming Business Help & Support ·

2026/05/15

In this episode, Bill is joined by Vicky Clark from The Pet Accountant for a no-nonsense conversation about pricing, profit, numbers, and the realities of running a pet business.They dive into why pet professionals need to stop copying everyone else’s prices, why small £3 or £5 increases often are not enough, and why knowing your numbers is essential if you want to build a sustainable business. Vicki shares her thoughts on pricing properly, working with the right clients, breaking through the VAT

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01:14:31

Perception of Value: The Business Shift Every Groomer...

Dog Grooming Business Help & Support ·

2026/05/08

In this episode, Bill sits down with Shayla Knipe and Chris Phillips from Stylish Canine in Australia https://www.stylishcanine.com.au/ for an honest and inspiring conversation about pricing, perception of value, burnout, customer experience, and what it really takes to build a premium grooming business.Shayla shares her incredible 20+ year journey through the animal industry — starting as a veterinary nurse before becoming one of Australia’s most recognised and awarded canine stylists. Her passion

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53:01

From Electricians to Groomers: Pricing, Profit &...

Dog Grooming Business Help & Support ·

2026/04/24

What does it really take to turn grooming into a profitable, flexible business?In this episode, Bill continues the conversation with Amy and Matt from Hazel Grove Hound and Feline, diving deeper into how they built a successful grooming business after leaving their careers as electricians.This time, the focus is on the numbers, decisions and mindset shifts that helped them go from uncertainty to confidence.They share:How they overcame fear around pricing and charging properlyThe importance of

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57:12

Supporting SEN Families: A Conversation Every Groomer...

Dog Grooming Business Help & Support ·

2026/04/17

As pet groomers, we work with people from all walks of life – and that includes families navigating challenges we may not always see or fully understand.In this episode, Bill is joined by Danielle Gardner to talk about the realities of being a parent to a child with special educational needs (SEN).While this might feel outside the usual “business” conversation, it’s an important one – because understanding your clients better helps you run a more compassionate, professional and inclusive grooming

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