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PODCAST

Connecting the Dots

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into

health & fitness medicine

All Episodes

32:11

Don’t Say Um with Michael Chad Hoeppner

Connecting the Dots ·

2025/07/10

Michael Chad Hoeppner is the Founder and CEO of GK Training, a firm dedicated to giving individuals, companies, and organizations the communication skills to reach their highest goals in work and life.Michael has worked with some of the world’s most influential companies and leaders, across a wide range of industries, universities, and professional sectors. His corporate clients include: three of the top eight financial firms in the world, 45 of the AmLaw 100, and multinational tech, pharma, and

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30:22

Ping: The Secrets of Successful Virtual Communication...

Connecting the Dots ·

2025/07/03

Andrew Brodsky—a Harvard Business School doctoral graduate, award-winning business professor, management consultant, and expert in virtual communication at The University of Texas at Austin—has dedicated his career to unraveling the intricacies of virtual communication. Diagnosed with cancer as a teenager, his treatment led to a lifelong immune deficiency, which has resulted in years of his life being confined primarily to the virtual realm. This personal experience has given him a unique

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41:02

3rd Edition of Humble Inquiry with Peter A. Schein

Connecting the Dots ·

2025/06/26

Peter A. Schein is the co-founder and CEO of OCLI.org in Menlo Park, California. He is a contributing author to the 5th edition ofOrganizational Culture and Leadership(2017). With Edgar H. Schein he is co-author ofHumble Leadership(2018, 2nd ed. 2023),The Corporate Culture Survival Guide, 3rd ed.(2019),Humble Inquiry, (2nd ed. 2021 and 3rd ed. 2025), andCareer Anchors Reimagined(2023).Peter’s work brings 30 years of technology industry experience in marketing, corporate development, and strategy, at

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28:54

Scientific Thinking on our thinking with Kelly Mallery

Connecting the Dots ·

2025/06/19

I’ve spent my career helping teams and leaders navigate change—not by pushing harder, but by making the process easier, smarter, and, dare I say, even enjoyable. As the Operational Excellence Leader for two Viant Medical sites (New Hampshire and Michigan), I drive continuous improvement in high-stakes manufacturing environments. But my real passion? Helping change leaders like you overcome resistance and create lasting impact with less struggle and more confidence. That’s why I launched my coaching

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29:35

Making Lean and Continuous Improvement Work with...

Connecting the Dots ·

2025/06/12

Darren Walsh is Director & Leadership Coach at Making Lean Work Ltd. A leading management consultancy specializing in helping business leaders and managers unlock the transformative power of continuous improvement. He has over 30 years of experience, working with some of the best in automotive, aerospace, medical devices, energy, technology, financial services, and business improvement. He graduated with a master’s degree from Lean Enterprise Research Centre, and his insights have been featured

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30:34

The Block Diagram with Gemma Jones

Connecting the Dots ·

2025/06/05

Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years working to improve processes and systems within various manufacturing industries including Automotive, Pharmaceutical, Dairy, Cosmetics & Toiletries, Food, and Medical Devices. She has been a CI Manager numerous times and an Operations Manager running a factory of over 500 people.Gemma is hugely passionate about Improvement and developing

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27:27

The Secret to Meetings People Actually Enjoy with...

Connecting the Dots ·

2025/05/29

Jess Britt is an executive coach and consultant who partners with leaders across sectors to transform their organizations through systematic approaches to managing people and work. She specializes in empowering senior leaders and teams in complex, dynamic environments to build collaborative, high-performing, data-driven workplace cultures using a facilitative leadership approach. As recently featured on the Coaching for Leaders podcast, she joins us to share practical tips for leading engaging and

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31:09

SIM Labs in Health Care with Dr. James R. Korndorffer

Connecting the Dots ·

2025/05/22

James R. Korndorffer Jr., M.D., MHPE, FACS, joined the University of Texas Austin, Dell Medical School in January of 2025 and leads the continuum of medical education to train the next generation of physicians and health care professionals. In addition, he leads efforts across The University of Texas at Austin and The University of Texas System to support interprofessional education, curricular innovation, research and other learning activities.Korndorffer graduated cum laude from Tulane University

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31:20

VITAL BEHAVIOR Blueprint with Dr. Julie M. Smith and...

Connecting the Dots ·

2025/05/15

Dr. Julie M. Smithis a trailblazer in large-scale organizational behavior change. Her methods have garnered global awards and are backed by a wealth of case studies featuring organizations of all types and sizes.She has helped organizations identify and execute a wide variety of Vital Behaviors, from key behaviors related to executive decision making for a global oil company to front-line behaviors of flight attendants for a global airline. She’s seen it all while helping her clients produce

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28:20

Plot the Dots with Gemma Jones

Connecting the Dots ·

2025/05/08

Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years working to improve processes and systems within various manufacturing industries including Automotive, Pharmaceutical, Dairy, Cosmetics & Toiletries, Food, and Medical Devices. She has been a CI Manager numerous times and an Operations Manager running a factory of over 500 people.Gemma is hugely passionate about Improvement and developing

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34:01

What’s Love got to do with it? With Julie Simmons

Connecting the Dots ·

2025/05/01

Julie Simmons,now retired, worked with her husband Scott as part of the Scott Wade Simmons & Associates, LLC providing leadership coaching and training in Strategy Development and Deployment, Leadership Development, and the Improvement Kata & Coaching Kata.Julie always had a passion for helping others develop their skills, capabilities, and confidence to solve complex challenges in their organizations using scientific thinking.Julie had the honor to be a frequent speaker and presenter at

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30:11

Managing on Purpose with Mark Reich

Connecting the Dots ·

2025/04/24

Mark Reich spent 23 years working for Toyota, starting in 1988 with six years in Japan in the Overseas Planning Division, where he was responsible for Product Planning and collaborated with Chief Engineers to define vehicle specifications for overseas markets. This pivotal time was when Toyota introduced the Lexus to the world.In 1994, Mark returned to the United States and transitioned to the Toyota Supplier Support Center (TSSC), a non-profit organization Toyota in North America established

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29:11

Getting UNSTUCK with Andrew Williams

Connecting the Dots ·

2025/04/17

Andrew is the Founder and Managing Director of Agility Consulting Group.He is a leadership enthusiast who is passionate about building leadership capacity to help organisations to make progress on big complex problems. He has been an Adjunct Faculty at the Australia Graduate School of Management (AGSM) at the University of NSW for 15 years where he facilitates executive programs in adaptive leadership and leadership agility.He is also the author of Survive and Thrive; 120 Ideas to Cultivate Your

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31:44

Using Key Behavioral Indicators For Predictive...

Connecting the Dots ·

2025/04/10

Jacob Raymer is an internationally recognized speaker who addresses corporate, public and universityaudiences on the subjects of leadership roles and responsibilities, cultural transformation, and how to achieveorganizational excellence with the right behavior and sustainable long-term results. As the Shingo Institute’sformer Director of Education, Jacob co-created the Shingo Model and developed the foundational learningcourses taught at the Shingo Institute.He has trained Shingo examiners and

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29:06

Driving Improvement in Rehab with Stephen Hunter

Connecting the Dots ·

2025/04/03

Stephen Hunter PT, DPT, OCS, FAPTAreceived his Bachelor of Arts in physical therapy from University of Utah in 1984, and his clinical doctorate in 2008. He is board certified in orthopedic physical therapy. Currently, Stephen continues to treat patients and is the director of Internal Process Control for Intermountain Health’s rehabilitation services. He leads a team of 4 internal process control coordinators who work to establish a culture of quality and standardize evidence-based care across all

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34:32

Daily Management with Jose R. Ferro

Connecting the Dots ·

2025/03/27

By founding Lean InstituteBrasilin 1999 to disseminate the principles and practices of lean thinking to Brazilian companies, Ferro helped catalyze a global movement to establish lean institutes in other countries, which ultimately grew into the Lean Global Network, chartered in 2007.In the late eighties, he was a visiting scholar in MIT’s International Motor Vehicle Research Program (IMVP), which introduced the term “lean” to describe Toyota’s revolutionary management system. In the nineties, Ferro

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30:24

Creating a Culture of Alignment with Dr. Rusty Holman

Connecting the Dots ·

2025/03/20

Rusty is the founder and CEO of Resonate Leadership Lab, a healthcare leadership development consultancy with a mission of “Building Leadership Capabilities.” His passion for developing leaders and shaping organizational culture are hallmarks of his 30 years as a physician executive. Rusty has degrees in both Religious Studies and Psychology, and considers himself a lifelong student of how leaders and teams accomplish great things.Rusty’s leadership has been central to three health system mergers,

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24:35

"But we don't make widgets here!" with Michael...

Connecting the Dots ·

2025/03/13

Michael Gallagher is an Executive Lean Leader with GE Aerospace. After 14 years in the auto industry Michael has held several roles in 14 years with GE including Lean Six Sigma Leader, Quality Leader, and Advanced Manufacturing Engineering Leader before taking his current position leading the Finance Kaizen Promotion Office at GE Aerospace.Michael received his MBA in Supply Chain Management with a concentration in Operations from Michigan State University. In addition to a busy career, Mr. Gallagher

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31:32

The DNA of a Safety Problem with Dr. Charles Leiner

Connecting the Dots ·

2025/03/06

Derek Leiner trained in internal medicine at VCUHealth and the Richmond VA Medical Center. In 2018, he completed a year as Chief Resident for Quality and Safety, a national VA QI and safety training program then began as a staff physician at the Richmond VA Medical Center. His career has included teaching, education leadership as an Associate Program Director for a medicine training program, and safety culture leadership. Derek currently works as an academic hospitalist and is the physician champion

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33:05

Process Analysis with Gemma Jones

Connecting the Dots ·

2025/02/27

Gemma started her career studying Mechanical Engineering at Cardiff University. She quickly discovered the world of Continuous Improvement and spent 20 years working to improve processes and systems within various manufacturing industries including Automotive, Pharmaceutical, Dairy, Cosmetics & Toiletries, Food, and Medical Devices. She has been a CI Manager numerous times and an Operations Manager running a factory of over 500 people.Gemma is hugely passionate about Improvement and developing

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