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PODCAST

The Dealership War Room

Chris Hunsicker

The Dealership War RoomLeadership Fire. Seven Minutes. Built Daily. Fueled Intentionally. Delivered Relentlessly.Before the first customer walks in, before the phones start ringing, before your managers start asking,“Got a second?”— you get clarity, fire, and a concrete plan to lead with precision.You don’t need another pep talk. You need adaily reset— a seven-minute tactical hit that sharpens your edge before the day takes it away.If you’re like most dealership leaders, you didn’t sign up for

business management

All Episodes

5:06

Your Culture Is the Echo of What You’ve Allowed

The Dealership War Room ·

2025/12/30

Before this year ends, you need to hear this clearly: Your culture didn’t just happen. It was trained.Every behavior you didn’t challenge. Every standard you negotiated. Every moment you chose comfort over clarity.Culture isn’t what’s on the wall or written in a mission statement. Culture is the behaviors that survived. The shortcuts that worked. The volatility that went unchecked. The mediocrity that outlasted accountability.Your team isn’t confused. They’re responding exactly to what’s been

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5:16

You’re Built for a World That No Longer Exists And...

The Dealership War Room ·

2025/12/29

This is uncomfortable—but necessary.The very things that made you successful this year may already be obsolete. Not wrong. Not bad. Outdated.When the calendar flips, the market won’t care about your experience, your title, or how hard you worked. And 2026 will expose everything you’ve refused to upgrade—especially if you ignored AI, digital behavior shifts, or modern leadership execution.Years ago, I told a dealer something he didn’t want to hear: “You’re perfectly built to compete in a market that

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4:31

Why ‘Good Enough’ Is the Most Expensive Strategy of...

The Dealership War Room ·

2025/12/26

January doesn’t reward intentions. January rewards focus.And if you walk into the new year with a good enough mindset, I can promise you this—the year will get expensive, fast.Mediocrity never shows up as collapse. It shows up as drift.A little less urgency. A little less clarity. A few more tolerated behaviors. A few postponed conversations.And suddenly, you’re not climbing the mountain anymore. You’re camping halfway up—telling yourself it’s temporary.Let me say this clearly: good enough is not

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1:32

Christmas message

The Dealership War Room ·

2025/12/25

Today is Christmas.Before we talk about execution, numbers, or leadership metrics again, I want to pause with you—because the most important leadership you do isn’t just what you build at work.It’s the wake you leave at home. Around the table. In the quiet moments no one posts about.If there’s one gift leaders can give today, it’s presence.Make the first 30 seconds each person has with you today the best 30 seconds of their day. No correcting. No fixing. No planning.Just connection.Because long

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4:24

The Railroad Tracks That Separate Elite Leaders from...

The Dealership War Room ·

2025/12/24

Elite leaders don’t stumble into their day. They don’t hope their mood improves once things get moving.They arrive on purpose.The difference between leaders who reset daily and leaders who carry yesterday’s chaos into today comes down to one thing: intentional transition points — what I call railroad tracks.In this episode, I share the story of a dealership owner who made a simple but powerful decision: he refused to walk into his home or his store until he was emotionally ready to make the first 30

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4:04

What You Tolerate Is Training Your Team

The Dealership War Room ·

2025/12/23

Your culture isn’t what’s written on the wall. It’s not what you said in last Saturday’s meeting.Your culture is what you allow on your worst day.Every behavior you tolerate is a behavior you train — not because you endorsed it, but because you didn’t stop it. And this is exactly how mediocrity sneaks in: not through rebellion, but through fatigue.Late December is where standards quietly die. “It’s the holidays.” “We’ll clean it up in January.” “I don’t have the energy for this today.”And just like

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3:41

The Million-Dollar Leak in Your Dealership

The Dealership War Room ·

2025/12/22

There’s a leak in your dealership — and it’s not marketing, inventory, or pay plans.It’s leadership drift.The dangerous part? You’ve normalized it.If your P&L showed a line item called Leadership Drift – $600,000, you’d shut it down immediately. But because it doesn’t show up that way, it keeps quietly bleeding your store.In this episode, Chris exposes the real cost of mediocrity — not laziness, but settling halfway up the mountain and calling it “good enough.”What You’ll Learn:Why mediocrity

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4:22

ACCURATE OR EFFECTIVE? CHOOSE YOUR LEGACY.

The Dealership War Room ·

2025/12/19

Being right is easy. Being effective is rare.Most leaders don’t struggle with strategy — they struggle with ego disguised as accuracy. Accuracy feels smart. It feels justified. It even feels like leadership. But accuracy wins arguments… while effectiveness wins people.And your legacy will be built on only one of those.In this episode, Chris closes the week by exposing the defining choice every leader makes dozens of times a day: Do you want to be accurate — or effective?What You’ll Learn:Why

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5:38

THE $500,000 SHOP WALK

The Dealership War Room ·

2025/12/18

Your numbers aren’t broken. Your presence is.If the shop gets quiet when you walk in… If techs and advisors look up to see who’s in trouble… That’s not attitude. It’s not laziness. And it’s not a generational issue.That’s your leadership wake — and it could be quietly costing your store six figures a year.In this episode, Chris breaks down how one leader’s daily shop walk was unknowingly draining over $600,000 annually in lost productivity — without changing staff, pay plans, hours, or

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4:23

THE MAGIC RATIO AT HOME

The Dealership War Room ·

2025/12/17

Your leadership doesn’t stop at the driveway. Your ratio follows you home.If your family tracked your positive-to-negative ratio, would it match the one you think you’re running at work?In this episode, Chris takes the ratio conversation out of the dealership and straight into the living room — where it matters most. Because the people who feel your ratio the deepest aren’t your employees. They’re the ones who call you Dad, Mom, Husband, Wife.Drawing from Dr. John Gottman’s groundbreaking research —

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5:05

Your Ratio Is Running Your Store

The Dealership War Room ·

2025/12/16

Your numbers aren’t broken. Your ratio is.If your team stiffens when you walk into the room… If people wait to see whether they’re getting the calm version of you or the frustrated one… If meetings feel more like weather reports than war briefs…That’s not attitude. That’s not laziness. And it’s not a Gen Z problem.That’s your positive-to-negative communication ratio quietly running the store.In this episode, Chris breaks down the research-backed truth most leaders never measure — and why performance

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5:23

The Coaching Habit That’s Killing Your Team

The Dealership War Room ·

2025/12/15

Most leaders don’t burn out from the work. They burn out from the replay.Replaying yesterday’s mistakes. Replaying missed follow-ups. Replaying blown deals. And then dragging the entire team through the same film session over and over.You think it’s coaching. But it’s really pain without learning. Accuracy without hope. And it’s quietly killing belief inside your store.In this episode, Chris breaks down why constantly diagnosing failure doesn’t create change—and how elite leaders shift from

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9:35

CONNECTION IS THE MULTIPLIER WHO’S YOUR MONKEY?

The Dealership War Room ·

2025/12/12

Who’s Your Monkey?Ever notice your biggest leadership blowups happen on the days you feel completely alone? No grounding. No support. No connection.That’s because you were never designed to regulate yourself by yourself. Connection multiplies execution. Isolation multiplies chaos.In unstoppable Culture, I share the study: when stressed monkeys were placed in pairs instead of alone, their cortisol levels dropped by over 50%. Same stress. Different chemistry. Because connection changes the

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7:49

IN-SPITE-OF VS BECAUSE-OF BEHAVIORS THE IDENTITY...

The Dealership War Room ·

2025/12/11

The Leadership Mirror Most AvoidEver wonder why some weeks you hit your numbers even though your leadership wasn’t at its best?Because every leader has two forces at play:The behaviors that drive their success.The behaviors that undermine it.Sometimes your store wins because of you. Sometimes it wins in spite of you. And that second part is where all the hidden losses live.At Parker Cadillac, when the team honestly evaluated their ratio, the conclusion was clear:30% of their success was happening

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7:15

THE TRIANGLE OF DEATH THE DRAMA PATTERN THAT DESTROYS...

The Dealership War Room ·

2025/12/10

The Drama Pattern That Destroys TeamsIf you feel like you're always fixing drama you didn’t cause, here’s the truth: You’re stuck in the Triangle of Death — the Victim, Hero, and Perpetrator loop.And the moment you “help,” you step into the Hero role… which keeps the drama alive and kills execution. The TriangleVictim: “Poor me.”Hero: “I’ll fix it.”Perpetrator: “You’re doing this to me.”The Victim has the power — because they decide who becomes the Hero and the Villain.How to Break the Triangle1️⃣

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9:22

THE NEUROCHEMISTRY OF INTIMIDATION HOW LEADERS CREATE...

The Dealership War Room ·

2025/12/09

Ever light someone up to “snap them into focus” — and watch them collapse with the next customer?Because when you lose your temper, you don’t motivate people… you turn them into lizards. Your intensity floods their brain with cortisol, shuts down their prefrontal cortex, and drops them into survival mode. They stop thinking, stop learning, and stop listening.You didn’t fix the problem — you created the next one.I’m Chris Hunsicker, and this is the Dealership War Room Leadership Fire.The AC StoryAC

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8:55

Creating Lizards how you turn your team in half-thinkers

The Dealership War Room ·

2025/12/08

Ever light someone up at the desk… only to watch them fall apart with the very next customer? Here’s the biological truth: when you lose your temper, you don’t motivate your people — you turn them into lizards. Not metaphorically. Neurologically.Your anger floods their brain with cortisol, shuts down their prefrontal cortex, and snaps them into survival mode. They stop thinking, stop problem-solving, and stop learning. You didn’t fix the problem — you just created the next one.The AC Story — Passion

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9:18

THE UNBREAKABLE STACK BUILD THE LEADER. BECOME...

The Dealership War Room ·

2025/12/05

BUILD THE LEADER. BECOME UNBREAKABLEMost leaders spend their whole career trying to make the job easier — but elite leaders aren’t shaped by ease. They’re built by stacking disciplines under pressure. As Phil Stutz says: You don’t rise to your goals. You rise to the disciplines you can sustain at your worst.When you can stack structure, regulation, courage, and stamina, you don’t just become effective — you become unbreakable.The Four-Part Unbreakable Stack1. Structural Discipline — Your Rhythm Same

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9:46

EXPANSIVE DISCIPLINE WHY YOU KEEP AVOIDING WHAT MATTERS

The Dealership War Room ·

2025/12/04

Every leader knows this moment: You know exactly what needs to be done — and you still don’t do it.Here’s the real truth: You’re not avoiding the task. You’re avoiding the emotion attached to the task — the discomfort, confrontation, uncertainty, or fear.Avoidance isn’t laziness. It’s emotional protection. And that’s why Phil Stutz created the third discipline: Expansive Discipline — the discipline of walking toward what your emotions want you to run from.I am Chris Hunsicker, and this is the

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8:21

REACTIVE DISCIPLINE YOUR MOOD IS RUNNING THE STORE

The Dealership War Room ·

2025/12/03

Every dealership has two leaders inside one body: the leader you intend to be, and the leader you become when your emotions take over. And the truth is simple: you’re not losing the day because of problems — you’re losing it because of your reaction to the problems.This is Phil Stutz’s second discipline: Reactive Discipline — the skill of regulating your internal state under pressure so your emotions don’t run the store.What You’ll LearnWhy emotional swings destroy trust and performanceHow your mood

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