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PODCAST

Thriving Stylist Podcast

The beauty industry has changed dramatically in the last 10 years. The days of hoping your good reputation and referrals was enough to grow or maintain your clientele died out and successful stylists today need a real marketing strategy. It"s actually never been easier to grow a clientele as a hair stylist or a business as a salon owner, yet stylists are giving up or struggling more often than they are thriving in this incredible industry. When I was first building my clientele, I realized

business marketing

All Episodes

22:35

#398 - Should We Start Passing Along Processing Fees...

Thriving Stylist Podcast ·

2025/08/11

Are you tired of those pesky credit card processing fees eating into your profits? Wondering if passing them on to clients is the right move for your business? This episode was inspired by another question from a listener, and we're diving deep into the hot (and often complex!) topic of credit card surcharges. Today, we’ll explore what clients really think about these fees and whether it's becoming the new norm or a major turn-off. Get ready for crucial updates on the ever-changing regulations and

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21:50

#397 - 6 Instagram Updates for Stylists and Salon Owners

Thriving Stylist Podcast ·

2025/08/04

As you know, Instagram is always changing, and if you're a stylist or salon owner, you NEED to stay on top of it. Today, I break down the top 5 (okay, maybe 6!) crucial Instagram updates from the last year that are absolutely relevant to our industry right now. These Instagram updates might seem small, but they hold serious power when you know how to use them. Whether you're aiming to refine your client acquisition, boost engagement, or simply work smarter, these actionable insights are designed to

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24:25

#396 - Big Beautiful Bill and How Stylists and Salons...

Thriving Stylist Podcast ·

2025/07/28

This week on the podcast, I dive deep into something I know has been on everyone's mind: the "One Big, Beautiful Bill Act" (OBBBA). It's a mouthful, but trust me, what's inside this bill, signed into law on July 4, 2025, is going to impact our industry! I'm not a CPA, but I've been doing my homework, researching, and listening to the experts I trust. My goal is to break down exactly how this massive bill is going to impact stylists and salon owners specifically. We're cutting through the noise and

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28:57

#395 - Stylists-Tell-All....What Made Them Leave &...

Thriving Stylist Podcast ·

2025/07/21

Are you ready for an episode that's all about YOU? Ever wondered why stylists are leaving salons in droves, or what truly makes them press "apply" on a job listing? This week, we're diving deep into the honest, unfiltered feedback from stylists just like you, revealing what's really happening in our industry. I'm sharing incredible insights gleaned from thousands of responses. We cover everything from outdated salon decor and the pitfalls of "we're like a family here" culture, to the surprising

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31:07

#394 - Popular Leadership Advice I'd NEVER Follow....

Thriving Stylist Podcast ·

2025/07/14

What if everything you've been told about running your business is actually holding you back? In this "spicy" episode, I'm pulling back the curtain on some uncomfortable truths about common salon business strategies, and sharing with you the popular leadership advice I’d NEVER follow! In this episode, I dive deep into critical topics like understanding commission structures, the real impact of service fees, whether pre-booking and retail sales are truly the best metrics for stylist promotion, and a

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34:18

#393 - Ownership Blind Spots Keeping Salon Owners Broke

Thriving Stylist Podcast ·

2025/07/07

Are you a salon owner constantly feeling that squeeze, wondering why your best stylists might be eyeing the door? Listen, the urgency is here, right now, for salon owners to build phenomenal environments for our teams. That's exactly why, today, we're diving deep into what's really happening in our industry, uncovering the critical shifts you absolutely must make if you want to do more than just survive, and you want to truly thrive. Stylists have access to all the independent business education

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28:19

#392 - 100 Salon Owners Share Their Biggest Mistakes...

Thriving Stylist Podcast ·

2025/06/30

Have you ever wondered what really goes on behind the gleaming facade of "successful" salons? Do you sometimes feel like you're the only business owner silently struggling, putting on a brave face for social media? I'm telling you, from coaching 17,000 stylists and salon owners, I've seen it all, and it's given me a unique perspective to answer those exact questions. Today, I'm sharing everything I've learned on my journey, along with the incredibly raw feedback I've received from all of you. In

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30:03

#391 - My Rough Start as a Salon Leader

Thriving Stylist Podcast ·

2025/06/23

Have you ever wondered what it really takes to lead a salon, especially when thrown into the deep end? This is a situation I know all too well from my personal experience, and today I'm going to pull back the curtain and tell you about my rough start becoming a salon leader. In this episode, I reveal how I started in salon leadership and why I really needed to work hard due to some of the choices that were made for me as I entered the role. Get ready to hear the messy, challenging, and ultimately

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32:13

#390 - Why I Almost Shut Down Thrivers

Thriving Stylist Podcast ·

2025/06/16

As you can probably tell from the title of this episode, things are about to get vulnerable here on the podcast today, as I reveal how very recently I almost gave up and completely shut down Thrivers. In this episode, I want to share the untold story behind my darkest leadership low. From chaotic team expansion and communication breakdowns to the silent sabotage of misaligned visions, it all brought me to the brink of selling my company… Fast forward to today, and I am at a place where I feel like I

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16:14

#389 - Rethinking Guest Journey with Kaytlin Garland

Thriving Stylist Podcast ·

2025/06/09

We’re coming to you live from XClub Retreat 2025 in Texas, and bringing you something special today. I’m sitting down with Kaytlin Garland, a salon owner chosen for the "hot seat" with Joey Coleman, an incredible author and renowned retention expert who spoke at the retreat. Kaytlin and I dive deep into this experience and the transformative insights she gained from it, and the entire retreat as a whole. In this episode, Kaytlin reveals how she's refining her target market and streamlining her

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18:17

#388 - Thriving Salon Owner 60

Thriving Stylist Podcast ·

2025/06/02

Are you a salon owner feeling stuck in old routines, secretly wishing for a breakthrough? Get ready, because I have a full circle moment to share. Almost a year ago now, I released a podcast episode called the #ThrivingStylist60 Experience for Hairstylists & Salon Owners, which was a challenge to stylists on growth. What I was not expecting was the incredible impact it had on my life personally, and today I'm coming back with a new challenge for salon owners. If you’re a salon owner who has been

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21:13

#387 - Why Stylists Are Leaving Salons....

Thriving Stylist Podcast ·

2025/05/26

Have you ever wondered why talented hairstylists are packing up and saying goodbye to established salons? Stylists are leaving mediocre salons for amazing ones, as often happens in an economic downturn, and today, I want to share with you the real reasons why stylists are doing this. Forget the myth that it's all about studio suites and making more money. I want to talk about the underlying issues pushing stylists to seek new opportunities. You’re witnessing an evolving salon landscape, and what I

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26:24

#386 - 7 Pricing Models For Hair Stylists....

Thriving Stylist Podcast ·

2025/05/19

Ever feel like you're throwing darts at a pricing board blindfolded? We need to have a bigger conversation about all the pricing models that are out there, because some of these pricing models or methods can deeply affect your business, for better or for worse. I dove deep into researching this topic, and today, I pull the curtain back on the 7 pricing models that are actually out there and reveal with you what I’ve learned. My hope in sharing this information is that you can make an educated

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20:13

#385 - The Venmo, Tippy, Paypal 1099 Tax Reporting...

Thriving Stylist Podcast ·

2025/05/12

Did you just get a surprise tax form you weren't expecting? Are your Venmo, PayPal, or even salon software tips suddenly under the IRS microscope? If you are a stylist or a salon owner that uses Venmo, PayPal, Apple Pay, Cash app, Tippy etc. and this has happened, then this episode is one you need to listen to. Today, I discuss the 1099-K form that a lot of stylists were not expecting when it came time to do their taxes, along with the new laws that have come into effect, which I don't believe was

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31:45

#384 - How to Navigate Tariffs: Pricing, Logistics &...

Thriving Stylist Podcast ·

2025/05/05

Are you trying to make sense of the buzzword "tariffs" and what they could actually mean for your salon or stylist career? So much about the tariffs are changing in real time, and I’ve only reported on tariffs once in a previous episode of this podcast, but today I dig a little deeper based on information that’s now available at the time of recording. These tariffs are a complex issue, and so much of this is scary because our administrations are still in negotiations. It is my hope that after today

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19:50

#383 - Do Pre-Book Incentives & Loyalty Discount...

Thriving Stylist Podcast ·

2025/04/28

Feeling the pressure of a shifting economy with more client cancellations and stretched-out appointments, many stylists have been tempted to lean on discounts and loyalty programs to keep their chair full. Are these the right strategies to be using, or are they just surface-level solutions? Today, I break it all down and work the math to show how using these types of things really play out for your business in the long-run. I hope this episode arms you with the perspective and knowledge to make the

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21:52

#382 - The Client Poaching Trend......

Thriving Stylist Podcast ·

2025/04/21

Have you ever felt the sting of a competitor trying to snatch your hard-earned clients? Are you battling the creeping fear of what I refer to as "Ninja Turtle" stylists who undercut your prices and poach your loyal clientele? Even if it’s something that you may not have experienced yet I want to talk about it, because it is becoming a very real trend in this industry. In this episode, I break it all down and discuss the client poaching trend, what it means and how to handle it. If you’re ready to

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24:47

#381 - What does it mean to be "worth it" as a stylist

Thriving Stylist Podcast ·

2025/04/14

Are you feeling the shift? Is "charging your worth" leaving you and your clients feeling...unfulfilled? What if the key isn't about emotional pricing, but about genuine perceived value? Today we go deep into the "worth it" era, and look at how the rising cost of living and changing client expectations are reshaping the salon industry as we know it. In this episode, I share how people are still spending money, but they're spending money in the places that are worth it to them. So, are you ready to

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21:48

#380 - Are Auto-Responders for IG DMs a Good Idea Still?

Thriving Stylist Podcast ·

2025/04/07

Are your Instagram autoresponders secretly sabotaging your business growth? You set them up to save time, but are they actually pushing potential clients away? Today, I reveal my thoughts on if Instagram auto responders are still a good idea for us to use in 2025, and the advice that I give in this episode is going to be for those of you who want to grow your business over the next 18 months to two years. If you're ready to transform your Instagram strategy and stop unknowingly "bleeding out"

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24:22

#379 - 3 Game Changing Strategies That Get You More...

Thriving Stylist Podcast ·

2025/03/31

Are you struggling to fill your chair as a stylist? What if the client surge you once enjoyed has vanished, and the old tactics just aren't cutting it? Today, I want to share some high-level tips and tricks from the hundreds of stylists that attended our 10 New Clients Every Month Bootcamp of March 2025. In this episode, you’ll hear what I have learned from our students who went through our program over the last few weeks, what you need to be doing right now to elevate your business and how to make

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415 results

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