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PODCAST

Travel Agent Chatter | Friday 15

Host Agency Reviews

We’ve got two listening delights for you on this channel, folks! 😲 Season 1 is Travel Agent Chatter (TAC), a spotlight interview of a wide variety of travel advisors that we publish every quarter. Season 2 is our shorter, but more frequent Friday 15 series, where every Friday we answer your travel industry questions for — you guessed it — 15 minutes! Travel Agent Chatter -- a Host Agency Reviews audio series -- inspires you with in-depth interviews featuring successful travel agents. We dig

business entrepreneurship

All Episodes

01:56:46

He turned a love of D&D into $30k bookings. $35...

Travel Agent Chatter | Friday 15 ·

2025/07/29

****** Transcript, Images + Show Notes: https://har.news/vol33 ******What happens when you combine a Lord of the Rings obsession, a dragon-themed jeep, and a charismatic entrepreneur? You get Rocky Dimico, the owner of Flights and Fables - one of the most uniquely branded travel agencies we've ever featured!Rocky went full-time from day one after a life-changing trip to New Zealand sparked his "aha" moment.But this isn't just another niche story - it's a masterclass in building a brand that people

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29:40

Tech Trends? AI Practical Use? Staying Current?

Travel Agent Chatter | Friday 15 ·

2025/07/25

This week for the Friday 15, Shayna and Steph are thrilled to join forces with Dan Christian, fellow podcaster and host of the excellent Travel Trends podcast. They'll take on a slew of questions about tech and AI this Friday at 12 pm CST, so don't miss this one!There are so many new travel tech tools out there, it can feel overwhelming to choose what’s actually worth investing in. How do you recommend an advisor figure out which tools will really help their business grow?One of my biggest headaches

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24:22

Tech tools? Last minute changes? Tech Stack?

Travel Agent Chatter | Friday 15 ·

2025/07/18

Shayna and Steph team up with Stephanie Gries from Travefy to cohost the Friday 15 this week! You can check out Travefy’s profile here: Travefy | Host Agency Reviews. Here are the awesome questions they’ll tackle this Friday at 12 pm CST!There are so many new travel tech tools out there, it can feel overwhelming to choose what’s actually worth investing in. How do you recommend an advisor figure out which tools will really help their business grow?One of my biggest headaches is dealing with

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22:31

Marketing my agency? Working with DMCs? Franchise vs...

Travel Agent Chatter | Friday 15 ·

2025/07/11

Shayna and Steph team up with Jenn Lee from Vacation Planners to cohost the Friday 15 this week! You can check out Vacation Planners profile here: Vacation Planners | Host Agency Reviews. Here are the awesome questions they’ll tackle this Friday at 12 pm CST!I'm stuck on making a decision. I've only had two clients in the last year (my friends). They are FITs, its honestly been a pain to deal with. I do have a supplier helping me with this, but it's still been rough. I know I've only had 2 clients

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19:32

Hiring an agent for my agency? Selling other...

Travel Agent Chatter | Friday 15 ·

2025/06/27

Shayna and Steph team up with Jennifer Dugan from Dugan’s Travels to cohost the Friday 15 this week! You can check out Dugan’s profile here: Dugan's Travels LLC | Host Agency Reviews. Here are the awesome questions they’ll tackle this Friday at 12 pm CST!I am a travel agent (since 2012) and own my own agency (since 2016). I am thinking of bringing on another agent and need to fully understand the differences and implications to both me as well as to the agent between me having this agent as an (a)

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27:07

Balancing Work Life with Family Health Needs....

Travel Agent Chatter | Friday 15 ·

2025/06/20

Shayna and Steph team up with Lori Speers from Levarte Travel to cohost the Friday 15 this week! You can check out Levarte’s profile here. Here are the awesome questions they’ll tackle this Friday at 12 pm CST!Currently, I’m working as a receptionist, after my first year, I was promoted to Jr. Agent. Unfortunately, due to some health issues my son is facing, my career progress has been put on hold, and it wasn’t my choice to step back. I’ve had to prioritize his well-being, but it’s difficult not to

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25:48

Protection for Wedding Coordinator? Selling Merch as...

Travel Agent Chatter | Friday 15 ·

2025/06/13

Steph teams up with Eric & co. of Cruise Planners to cohost the Friday 15 this week! You can check out CP's profile here. Here are the awesome questions they’ll tackle this Friday at 12 pm CST!If you plan a destination wedding just as a coordinator - client pays vendor directly - how can you protect yourself? —Lenora D.I attend market festivals as a vendor advertising my travel business between the spring and fall. This year, I have added some physical items to sell that are related to a few

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26:51

Backend business organization? Contracts? Fraud Risks?

Travel Agent Chatter | Friday 15 ·

2025/06/06

Steph and Shayna welcome Sheila Folk of Travel Industry Solutions to cohost the Friday 15 this week! You can check out TIS’s profile here on our brand-new travel tech software profiles.Here are the juicy questions they’ll tackle this Friday, as always, at 12 pm CST!I absolutely love working with clients and planning trips, but when it comes to the backend of running my business—things like systems, organization, and workflows—I feel like I’m constantly playing catch-up. What kinds of processes or

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20:55

Commission Splits? Selling Myself? Group Booking...

Travel Agent Chatter | Friday 15 ·

2025/05/30

Shayna Zand and Steph join forces with Vacation Planners and Travel Planners International to host this week's Friday 15 to celebrate the beginning of the long weekend in the USA. You can check out their HAR profile HERE!Don't forget that you can submit questions and sign up for reminders for the F15 here: https://hostagencyreviews.com/friday15 !I am a huge fan of your podcasts and I look forward to listening to them each week. I have been in the industry for just over 2 years working part time

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18:01

Investing in my website? Do I really need an SEO...

Travel Agent Chatter | Friday 15 ·

2025/05/23

Shayna Zand and Steph join forces with Solstice Collective to host this week's Friday 15 to celebrate the beginning of the long weekend in the USA. You can check out their HAR profile HERE! Also, we have a veritable barrage of questions this week, which you can read below, and then come and join us at 12 pm CST for the podcast.Don't forget that you can submit questions and sign up for reminders for the F15 here: https://hostagencyreviews.com/friday15 !I mostly get new clients from referrals. What’s

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22:44

Group Travel Niches? Preferred Supplier Networks?...

Travel Agent Chatter | Friday 15 ·

2025/05/16

Shayna Zand and Steph cohost with April Swales of Uniglobe Travel Center to host this week's Friday 15 to celebrate Travel Advisor Day/Month. You can check out their HAR profile HERE!You can scope out our questions below, then come and join us at 12 pm CST for the podcast!Don't forget that you can submit questions and sign up for reminders for the F15 here: https://hostagencyreviews.com/friday15 !1. I am thinking of getting into travel advising to share my love of animals. I have traveled to Kenya

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16:45

How To Trademark Your Agency? Interested in Multi-Gen...

Travel Agent Chatter | Friday 15 ·

2025/05/09

Shayna Zand and Steph join forces with Fora Travel to host this week's Friday 15 to celebrate the beginning of May. You can check out their HAR profile HERE! Also, we have a veritable barrage of questions this week, which you can read below, and then come and join us at 12 pm CST for the podcast.Don't forget that you can submit questions and sign up for reminders for the F15 here:https://hostagencyreviews.com/friday15 !1. The name I wanted to move forward with is "Be Prepared Vacations." The focus

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27:19

Preparing for a Travel Agency NOW? Bookings for...

Travel Agent Chatter | Friday 15 ·

2025/05/02

Steph Lee co-hosts with Stephanie Gagnon of Just Perfect Travel. Check out the questions below, and then come and join us Friday at 12 pm CST for the podcast! Please submit your questions and sign up for reminders for the F15 here!I am thinking about trying to become a travel advisor as a side hustle/potential career change. But, with the way the world is right now… Travel bands, tariffs, impending USA recession… I'm wondering what the outlook actually is for someone trying to start a new career in

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26:13

Meaningful Travel? Supporting Local Communities?...

Travel Agent Chatter | Friday 15 ·

2025/04/25

Shayna Zand and Steph join forces with Cazavia Travel to host a special edition this week's Friday 15 to celebrate Earth Month. Cazavia’s host agency is Montecito Village Travel and you can check out their HAR profile HERE! Also, we have a veritable barrage of questions this week, which you can read below, and then come and join us 12 pm CST for the podcast.Don't forget that you can submit questions and sign up for reminders for the F15 here!How can travel advisors influence client decisions without

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23:57

Narrowing Niche? TA Discounts? Customer Support?...

Travel Agent Chatter | Friday 15 ·

2025/04/18

Shayna Zand and Steph join forces with Lori Speers to host this week's Friday 15. Lori's host agency is Levarte Travel and you can check out their HAR profile HERE! our co-host! Also, we have a veritable barrage of questions this week, which you can read below, and then come and join us 12 pm CST for the podcast.Don't forget that you can submit questions and sign up for reminders for the F15 here!1. Why is it so hard to narrow down a host on a general niche (like Mexico AIs)?2. What's the deal

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23:49

ID Number to Sell Travel? Newbie as a Sub-Agent?...

Travel Agent Chatter | Friday 15 ·

2025/04/11

Our Managing Director Shayna Zand takes the helm this week at the Friday 15, with Connie Miller of Montecito Village Travel as our co-host! Check out Montecito's profile here and the questions below that Shayna and Conni will tackle this Friday at 12 pm CST.Don't forget that you can submit questions and sign up for reminders for the F15 here: https://hostagencyreviews.com/friday151. Do you really need an Identification number to be seen as a travel agency.. or can I essentially just book someone's

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18:24

Host Agencies in Japan? Seller of Travel Liability?...

Travel Agent Chatter | Friday 15 ·

2025/04/04

Steph and Shayna co-host the Friday 15 with Stephanie Pickles of PTN! Scope out PTN's profile here and the questions below that Stephanie, Stephanie and Shayna will cover this Friday at 12 pm CST.Don't forget that you can submit questions and sign up for reminders for the F15 here!1. Where do I find a list of all the host agencies in Japan (like HAR for US and CA). I want to start a branch operation in Japan. I want the consortium in Japan. What are the accreditation in Japan? -Joseph W.2. If an

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28:45

Billing for FIT Trips? How Do Leads Work?

Travel Agent Chatter | Friday 15 ·

2025/03/28

Steph and Shayna welcome Sheila Folk of Travel Industry Solutions to cohost the Friday 15 this week! You can check out TIS’s profile here on our brand-new travel tech software profiles.Here are the juicy questions they’ll tackle this Friday, as always, at 12 pm CST!1. Hi Stephanie and Team! Thanks for all you do! I am hitting a wall trying to figure out how to bill for group FIT trips. To have each person in the group pay individually for each hotel reservation and activity would cause many foreign

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01:41:45

Ex-pat living 6,000 miles from your clients. Maximum...

Travel Agent Chatter | Friday 15 ·

2025/03/24

View the video, transcript, and show notes at: https://har.news/vol32Today's guest made the leap from tech project management to travel advising in 2023 while living abroad in Switzerland. Within just two years, she's grown her agency, Your Travel Story, to nearly 6 times the sales from Year 1.What makes Grace Camoglu’s journey particularly fascinating is how she balances being an FIT travel advisor with living in Switzerland, raising two young children (ages 8 and 11), and primarily serving North

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27:28

Agency Name? Will Global Changes Affect US Travel? Do...

Travel Agent Chatter | Friday 15 ·

2025/03/21

In episode 200, Steph and Shayna co-host and Global Travel Collection is out sponsor. We’ve got three substantial questions to dig into this week, so study up & let’s go!1. I'm just in the beginning of becoming a travel agent and really appreciate all the information I have been able to get from Host Agency Reviews. Thank you so much! My question is related to my potential agency name. I have looked up the possible name on NameCheap and it was not listed but when I look on Facebook there is a

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