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PODCAST

Our Parking Industry

TPN - The Parking Network

In thispodcastThe Parking Network will go behind the scenes and talk to industry professionalsabout all things parking. From the horizon of evolving technologyand evenstories of the old days. Wehope toencourage and inspire Operators and Property Managers alike to look at parking through a new lens!

business management

All Episodes

39:39

Leading Through Disruption: Rick West on Challenges,...

Our Parking Industry ·

2025/03/27

Leading Through Disruption: Rick West on Challenges, Marketing, and the Future of Parking Summary In this episode of the parking industry podcast, Leigh Thomas and Clyde Wilson reflect on their recent interview with Rick, discussing the challenges and opportunities faced by the parking industry. They explore the impact of economic downturns, the importance of marketing, and the role of technology in shaping the future of parking. The conversation emphasizes the need for adaptability and innovation

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52:12

Reimagining Parking: Electrification, Innovation, and...

Our Parking Industry ·

2025/03/13

Summary In this episode of the Our Parking Industry podcast, Krista Olien, Clyde Wilson, and Rick West discuss the current state and future of the parking industry. Rick West, the new CEO of Reimagine Parking, shares his extensive background in the industry, the challenges he has faced, and his vision for revitalizing the company. The conversation covers the impact of major events like 9/11 and COVID-19 on parking, the importance of understanding the nuances of the industry, and the future trends of

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32:57

Revolutionizing Parking: The Future of Enforcement

Our Parking Industry ·

2025/02/27

Summary In this episode of the Parking Industry Podcast, Krista Olien and Clyde Wilson discuss their conversation with Colin Heffron Jr. from Barnacle, focusing on the evolution of parking enforcement towards a more customer-centric approach. They explore the impact of technology on the parking industry, the importance of an innovator mindset, and the influence of government on electric vehicle development. The discussion also highlights the changing roles of employees in the parking sector as

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31:52

Beyond the Boot: Barnacle’s Smart Approach to Parking...

Our Parking Industry ·

2025/02/13

SummaryIn this episode, Krista Olien and Colin Heffron Jr. discuss the transformative changes in the parking industry, focusing on Barnacle's innovative approach to parking enforcement. They explore how technology is reshaping the industry, the unique features of Barnacle, and the importance of tailoring solutions to meet diverse parking needs. The conversation emphasizes the need for a customer-centric approach in parking enforcement, aiming to create a more positive experience for parkers while

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26:57

From Lessons to Inspiration: Wrapping Up Season One...

Our Parking Industry ·

2024/12/19

Summary In this final episode of season one, the team reflects on their journey, sharing insights and key takeaways from their discussions and interviews throughout the season. They express gratitude for the learning experiences and mentorship gained from the podcast, highlighting the importance of customer service, accountability, and collaboration in the parking industry. Looking ahead to season two, they discuss their excitement for upcoming interviews and the exploration of new topics, including

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28:02

Parking Lessons: Navigating Challenges and...

Our Parking Industry ·

2024/12/12

Summary In this episode, Krista Olien, Clyde Wilson, and Leigh Thomas reflect on their conversation with Paul Gnasso from PCI, discussing the importance of customer service, the impact of technology on the parking industry, and lessons learned from navigating challenges such as the pandemic. They emphasize the need for accessibility in customer service and the value of mentorship in the industry, while also considering the future of customer service as the industry evolves. Takeaways PCI navigated

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68:04

Adapting to a New Era: Technology, Teamwork, and...

Our Parking Industry ·

2024/11/21

Summary In this episode of the parking industry podcast, host Leigh Thomas introduces guests Paul Nasso and Clyde Wilson, who share their experiences and insights into the evolving landscape of the parking industry. They discuss the importance of adapting to new technologies, understanding client needs, and maintaining a focus on service. The conversation highlights the leadership at Parking Concepts, Inc. (PCI) and the company's commitment to innovation while staying true to its core values. The

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35:02

From Plates to Precision: The Evolution of LPR in...

Our Parking Industry ·

2024/11/14

Summary This podcast episode delves into the advancements and implications of License Plate Recognition (LPR) technology in the parking industry. Leigh Thomas and expert Clyde Wilson discuss the evolution of LPR, its current impact on parking management, the importance of training and communication for effective implementation, and the future of LPR technology, including the integration of LIDAR. They emphasize the need for industry professionals to adapt to these changes and leverage the

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17:28

Stories From The Road: Magic, Mischief, and Missing...

Our Parking Industry ·

2024/10/31

Magic, Mischief, and Missing Revenue: A Halloween Parking Tale Summary In this Halloween special episode of the parking industry podcast, Clyde Wilson shares a captivating story about a revenue loss mystery in a Houston parking garage. The conversation unfolds as Clyde investigates the situation, revealing a surprising case of theft involving a 'fairy godmother' who manipulated the parking system. The discussion highlights the importance of communication and oversight in property management,

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50:19

The Future of Vehicle Identification: LPR Technology...

Our Parking Industry ·

2024/10/24

The Future of Vehicle Identification: LPR Technology and Its Impact on Parking Summary In this engaging conversation, Laura Caillot from Survision shares her unique journey from Italy to the tech world, specifically focusing on the evolution and challenges of License Plate Recognition (LPR) technology in the parking industry. Survision creates specialized LPR/ANPR cameras designed for triggerless, serverless, and frictionless vehicle control and monitoring. Laura discusses the impact of AI on LPR,

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41:04

On-Street Parking: A Journey from Past to Present

Our Parking Industry ·

2024/10/10

On-Street Parking: A Journey from Past to Present Summary This conversation explores the evolution of on-street parking, highlighting its historical context, modern challenges, and innovations in technology. The discussion emphasizes the importance of effective communication and customer service in parking management, as well as the impact of delivery services on parking demand. The speakers share insights on how municipalities can adapt to changing needs while balancing revenue and service quality

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32:28

Navigating On-Street Parking: E-Commerce, Virtual...

Our Parking Industry ·

2024/09/26

Summary In this episode of the Our Parking Industry podcast, Krista Olien and Leigh Thomas interview Rami Arafat from ParkHouston, discussing the complexities of on-street parking management in a large metropolitan area. Rami shares insights on the impact of e-commerce on parking, the transition from hang tags to virtual permits, and the importance of communication and transparency in managing citations and customer relations. He emphasizes the relational aspect of parking management, highlighting

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33:52

Mastering Parking Operations: The Power of Detail,...

Our Parking Industry ·

2024/09/12

Mastering Parking Operations: The Power of Detail, Organization, and Communication Summary In this podcast episode, Clyde Wilson, Trina Tudor, and Ali Thomas discuss the challenges and key aspects of the parking industry. They highlight the importance of attention to detail, organizational skills, and effective communication in managing parking operations. They emphasize the need for parking operators to prioritize details, maintain consistency, and train their staff. The conversation also touches

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19:15

Stories From The Road

Our Parking Industry ·

2024/08/29

Summary In this episode, Clyde shares a story from a past audit where he and his team discovered a major theft scheme in a parking garage. The property manager initially resisted their presence but eventually allowed them to proceed. After conducting the audit, Clyde and his team suspected that an employee in the garage was stealing, but they couldn't figure out how. They eventually discovered that the employee was using steam to remove validation stickers from tickets and then selling them to cash

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31:23

Evolving Accountability: Navigating the Shift from...

Our Parking Industry ·

2024/08/22

Summary In this episode of Our Parking Industry, Krista Olien, Clyde Wilson, and Leigh Thomas dive deep into the crucial topic of accountability in the ever-evolving parking industry. They trace the shift from traditional cash collection methods to modern digital transactions, highlighting the unique challenges that have emerged along the way. The discussion emphasizes the importance of mastering key metrics and staying attuned to the industry's shifting dynamics. Additionally, the trio explores the

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29:27

Accountability and Innovation: Ed Travers on...

Our Parking Industry ·

2024/08/08

Summary On this episode of Our Parking Industry, Krista Olien interviews Ed Travers, the Manager of Internal Audit at BXP Inc, previously Boston Properties. Travers discusses the crucial role of accountability in the parking industry, exploring how parking operations influence commercial office management and development. He emphasizes the necessity of risk mitigation and revenue protection. Travers outlines best practices for accountability at BXP, including the integration of advanced technology

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30:24

Revitalizing Urban Spaces: Navigating Infrastructure,...

Our Parking Industry ·

2024/07/25

SummaryClyde Wilson interviews Dale Denda from Market Parking Research Company. Their discussion delves into large-scale infrastructure development, the effects of COVID-19 on various markets, and the growing demand for downtown urban residential spaces. It covers the adaptive reuse of office spaces and demographic shifts driving residential demand. The conversation also addresses the changing dynamics of downtown mobility, highlighting the rise of non-car dependent populations and the need for

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31:37

From Perception to Protection: Revolutionizing Safety...

Our Parking Industry ·

2024/07/11

Summary In this episode of the Our Parking Industry podcast, Clyde Wilson, Krista Olien, and Trina Tutor delve into the critical topic of safety and security in parking garages. They trace the evolution of these issues within the parking industry, highlighting both historical trends and current best practices. Emphasizing the dual importance of managing perceptions and enhancing actual safety, the discussion covers a range of key topics. These include optimal lighting practices, the influence of

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49:47

Parking Perspectives: Inside the Challenges and...

Our Parking Industry ·

2024/06/27

Summary In this conversation, Bob Harkins, a former director of parking and transportation at two large university campuses, shares his experiences and insights into managing parking on college campuses. He discusses the challenges of dealing with building construction, managing transportation, allocating parking spaces, and handling special events. He emphasizes the importance of building relationships with campus departments and cultivating support. Bob also highlights the role of technology in

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49:07

Campus Parking Dynamics: Navigating the Intersection...

Our Parking Industry ·

2024/06/13

Summary Sarah Bloch, President and CEO of Campus Park, shares her experience working in the parking industry, particularly in university parking systems. She discusses the challenges of managing a large campus, including transportation and event coordination. Sarah also talks about the transition from working in a university to the private enterprise side and the process of outsourcing parking. Overall, her insights highlight the unique complexities and responsibilities of managing parking on a

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51 results

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