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PODCAST

Our Parking Industry®

TPN - The Parking Network

In this podcast The Parking Network will go behind the scenes and talk to industry professionals about all things parking. From the horizon of evolving technology and even stories of the old days. We hope to encourage and inspire Operators and Property Managers alike to look at parking through a new lens!

business management

All Episodes

8:53

Inside The Lane Featuring: Delaware Valley Paving

Our Parking Industry® ·

2026/02/26

Inside The Lane: Featuring Delaware Valley Paving Summary In this episode of Inside the Lane, Leigh interviews Adam Fisher from Delaware Valley Paving, a national company specializing in asphalt and concrete maintenance and construction. Adam discusses the company's history, services, and customer base, emphasizing their commitment to quality and innovation. He explains the onboarding process for new customers and highlights the use of advanced technology in project management. The conversation

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26:00

Automation Without Alienation: Protecting the...

Our Parking Industry® ·

2026/02/19

Summary In this episode of the Our Parking Industry podcast, Krista Olien, Clyde Wilson, and Leigh Thomas discuss the insights gained from their interview with Tennessee Attorney General Jonathan Skrimetti. They explore the transformational changes in the parking industry, the emotional experiences of customers, the role of technology in customer service, and the challenges posed by gateless parking solutions. The conversation emphasizes the importance of understanding customer needs and rights, and

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23:26

Consumer Protection Meets Parking: A Conversation...

Our Parking Industry® ·

2026/02/12

Consumer Protection Meets Parking: A Conversation with Tennessee Attorney General Jonathan Skrmetti Summary In this episode, Tennessee Attorney General Jonathan Skrmetti discusses the intersection of consumer protection and the parking industry, highlighting a significant settlement against Metropolis for deceptive practices. The conversation explores the importance of transparency in pricing, the role of technology in customer service, and the need for accountability in automated enforcement. The

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31:06

Season Two in Review: Growth, Challenges, and...

Our Parking Industry® ·

2025/12/18

Summary In this episode, Krista Olien, Clyde Wilson, and Leigh Thomas recap the key themes and highlights from Season Two of the Our Parking Industry podcast. They discuss the importance of collaboration, communication, and standardization in the parking industry, reflecting on how these themes have emerged throughout their interviews. The hosts share their favorite moments from the season, including impactful interviews and the lessons learned. They also outline their goals for Season Three,

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26:53

Forward-Thinking Parking: Challenges, Gaps, and What...

Our Parking Industry® ·

2025/12/11

Summary In this episode, Krista Olien, Clyde Wilson, and Leigh Thomas discuss their conversation with Julie, the founder of Dixon Resources Unlimited. They explore her journey in the parking industry, focusing on on-street parking, policy impacts, and the importance of compliance and predictability in parking operations. The discussion highlights Julie's entrepreneurial spirit, the challenges faced in the industry, and the need for a people-centric approach to parking management. Takeaways Julie

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52:57

Creating Smarter Parking Systems: Lessons from Julie...

Our Parking Industry® ·

2025/12/04

Summary In this episode of the Our Parking Industry Podcast, host Leigh Thomas engages with Clyde Wilson and Julie Dixon, exploring the evolution of parking enforcement, the impact of technology, and the challenges facing the parking industry today. Julie shares her journey into parking, the importance of compliance, and the need for balanced policies that address both parking and transportation needs. The conversation also touches on the role of bicycle infrastructure, curb management, and the

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23:26

The Business of Parking: Why Investment and Data Matter

Our Parking Industry® ·

2025/11/20

Summary In this episode of the Our Parking Industry podcast, Krista Olien, Clyde Wilson, and Leigh Thomas discuss their insights from an interview with Fed Revolte, the director of parking and curb management in Tampa. They explore themes of innovation, risk-taking, communication, hurricane preparedness, curb management, and the importance of quantifying the value of parking spaces. The conversation emphasizes the need for effective communication with stakeholders and policy makers, as well as the

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42:29

Leading with Clarity: Fed Revolte on Frictionless...

Our Parking Industry® ·

2025/11/13

Summary In this episode of the Our Parking Industry podcast, Krista Olien interviews Fed Revolte, the Director of Parking and Curb Management for the City of Tampa. They discuss Fed's journey in the parking industry, innovative approaches to parking management, the importance of communication with the public, and the transition to frictionless parking. Fed shares insights on customer service, stakeholder engagement, and the challenges of implementing new technologies, including electric vehicle

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29:06

Insights From NPA 2025: Networking and Presentations

Our Parking Industry® ·

2025/10/30

Insights from NPA 2025: Networking and Presentations Summary In this episode, Krista Olien, Clyde Wilson, and Leigh Thomas recap their experiences at NPA 2025, discussing the importance of networking, the value of presentations, and the significance of customer service in the parking industry. They share insights from their own presentation on auditing, the vibrant culture of Indianapolis, and the exciting innovations they encountered at the convention. The conversation emphasizes the need for a

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33:47

Driving Innovation: Data, Management, and the Future...

Our Parking Industry® ·

2025/10/23

Summary This conversation explores the evolving landscape of electric vehicle (EV) parking, focusing on insights from David Weber of SWTCH, a company innovating in EV software. The discussion highlights the importance of data, customer experience, and the challenges of management in the parking industry. It also addresses the role of government mandates, consumer-driven development, and the need for standardization in EV charging solutions. The speakers emphasize the necessity of continuous

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35:29

Powering the Future: AI, EV Charging, and the...

Our Parking Industry® ·

2025/10/09

Powering the Future: AI, EV Charging, and the Evolution of Parking with Switch Summary In this episode of the Our Parking Industry podcast, Krista Olien and Lee Thomas interview David Weber from SWTCH, an EV charging company. David shares his journey from valet to parking professional and discusses the evolution of the parking industry, particularly in relation to electric vehicle (EV) charging. He explains the different types of EV chargers, the integration of AI in monitoring and managing

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26:10

From Cash to Cybersecurity: Navigating Technology and...

Our Parking Industry® ·

2025/09/25

Summary In this episode of the Parking Industry Podcast, Krista Olien, Clyde Wilson, and Leigh Thomas recap their insightful conversation with Mike Lauder from Scheidt & Bachmann. They discuss key takeaways from Mike's expertise in cybersecurity, the evolution of parking technology, and the importance of data security in the industry. The hosts reflect on the historical context of credit card payments in parking, the international perspectives on data security, and the future implications of AI

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40:49

From Code to Cloud: Mike Lawter on Cybersecurity,...

Our Parking Industry® ·

2025/09/11

Summary In this episode of the Our Parking Industry Podcast, Krista Olien, Leigh Thomas, and special guest Mike Lawter discuss the evolution of the parking industry, focusing on technology, cybersecurity, and the importance of standardization. Mike shares his journey from web development to becoming the CTO of Scheidt & Bachmann, highlighting the challenges and advancements in the industry, particularly with the shift towards cloud-based systems and the growing importance of cybersecurity. The

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31:59

Detail, Drive & Determination: Elevating Service in...

Our Parking Industry® ·

2025/08/28

Summary In this episode of the Our Parking Industry podcast, Krista Olien, Clyde Wilson, and Leigh Thomas discuss their interview with Kendra Petty, a seasoned professional in the parking industry. They explore Kendra's unique journey, her insights on the importance of attention to detail, the dynamics of customer service, and the role of women in the industry. The conversation highlights the need for grit and resilience in navigating the challenges of the parking sector, as well as the significance

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44:14

Breaking Barriers in Parking: Kendra Petty on...

Our Parking Industry® ·

2025/08/14

Summary In this episode, Kendra Petty shares her extensive experience in the parking industry, transitioning from operations to a technology-focused role at WAY. She discusses the unique features of the WAY super app, the importance of embracing technology in the parking sector, and the need for collaboration to address fragmentation in the industry. Kendra also emphasizes the significance of mentorship and the inclusion of women in parking, while providing insights on growth strategies and the

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39:22

The Grumpy Garage with Clyde Wilson & John Van Horn

Our Parking Industry® ·

2025/07/31

Summary In this inaugural episode of the Grumpy Garage podcast, Clyde Wilson and John Van Horn delve into the transformational changes occurring in the parking industry. They discuss the evolution of payment methods, the impact of technology on pricing, and the challenges posed by outdated rate structures. The conversation highlights the importance of adapting to an educated customer base and the influence of venture capital on parking technology. They also debate the balance between automation and

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42:03

Operational Readiness & Empathy: Keys to the Future...

Our Parking Industry® ·

2025/07/24

Summary In this episode, Krista Olien, Clyde Wilson, and Leigh Thomas recap their conversation with Joaquin Rojas, highlighting his insights on the parking industry. They discuss the importance of high standards, effective training, and the behind-the-scenes work that ensures smooth operations. The conversation also touches on the challenges faced at Jackson Memorial Hospital and the implications of transitioning from gated to gate-less parking. Overall, the episode emphasizes the need for

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40:37

From Cashier to Director: Leading with Empathy in the...

Our Parking Industry® ·

2025/07/10

Summary In this episode, Leigh Thomas, Clyde Wilson, and Joaquin Rojas discuss the intricacies of the parking industry, focusing on Joaquin's journey from a cashier to a director of parking and transportation. They explore the importance of empathy in managing hospital parking, the challenges faced in this unique environment, and the significance of training and customer service in valet operations. The conversation highlights the need for a strong foundation for growth in parking businesses and the

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41:00

Blending Technology and People in Parking: Bridging...

Our Parking Industry® ·

2025/06/26

Summary In this conversation, Krista Olien, Clyde Wilson, and Leigh Thomas recap insights from Chris Sherman's podcast, focusing on the integration of technology and people in the parking industry. They discuss the importance of understanding both the workforce and customers, the challenges of adapting to rapid technological changes, and the generational gaps in technology comprehension. The conversation emphasizes the need for effective communication and training to enhance customer experiences and

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48:33

Leading with Innovation: Chris Sherman on Tech,...

Our Parking Industry® ·

2025/06/12

Summary In this episode of the Our Parking Industry Podcast, Krista Olien interviews Chris Sherman, Chief Commercial Officer of Metropolis, who shares his unique journey into the parking industry, the evolution of technology in parking, and the importance of leadership and team empowerment. Chris discusses the challenges and opportunities presented by mergers, the impact of autonomous vehicles, and the significance of a customer-centric approach in enhancing the overall parking experience. He

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56 results

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