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PODCAST

Fintech Insider Podcast by 11:FS

Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics

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All Episodes

64:24

983. News: Monzo shifts investments to Seccl, Pipe...

Fintech Insider Podcast by 11:FS ·

2025/07/28

About this episode:Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast: This week, Monzo begins migrating its investment accounts to Seccl, and we’re joined by Seccl to unpack what this means for users and the wider platform. We also explore Pipe’s latest move into AI, with the unveiling of

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44:56

982. Insights: Things just got personal - The case...

Fintech Insider Podcast by 11:FS ·

2025/07/24

About this episode:Today, we're zooming in on one of the hottest buzzwords in financial services: personalisation. But we're not just talking about your bank app greeting you by name - we're asking the big questions: 👉 What really makes an experience feel personal? 👉 Is it smarter product suggestions, or a full-on redesign of how value is delivered to you? In this episode, David Barton-Grimley breaks down how banks and fintechs are using personalisation to win hearts (and market share). From

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53:24

981. News: Bilt celebrates a big raise, Lloyds eyes...

Fintech Insider Podcast by 11:FS ·

2025/07/21

About this episode:Host David Barton-Grimley, Fintech Strategy Director at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast: JPMorgan is reportedly planning to charge fintech companies for access to customer data. Elsewhere, we explore what this development could mean for the industry. Wise joins us to discuss their latest partnership with

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46:40

980. Insights: Can embedded finance be a fix-all for...

Fintech Insider Podcast by 11:FS ·

2025/07/17

About this episode: Today, we’re diving into fresh insights from our friends at Marqeta, who are gearing up to release their annual State of Payments report. This year’s survey spans 500 small and medium-sized businesses in the UK, 500 in the US, and 3,000 consumers across both regions. So, what’s keeping SMBs up at night? And how can next-generation payment solutions help them stay competitive in a rapidly evolving landscape? In this episode, David Barton-Grimley is joined by experts from

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67:41

979. News: Monzo slapped with bumper fine, Robinhood...

Fintech Insider Podcast by 11:FS ·

2025/07/14

About this episode:Host Laura Watkins, Director of Media and Marketing at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast: In Q2 2025, AI continued to dominate the innovation landscape, accounting for 30% of all venture capital investment, according to HSBC Innovation Banking and Dealroom's 2025 Q2 Innovation Updates. Healthtech overtook fintech

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49:42

978. Insights: Innovating through crisis, how can...

Fintech Insider Podcast by 11:FS ·

2025/07/10

About this episode: Financial services is evolving at a rapid pace.The pandemic was unprecedented, and banks and financial institutions are still dealing with its aftermath. Rising interest rates triggered by sharp, "hockey-stick” inflation led to the collapse of established banks like SVB and Credit Suisse. Previously, the priority had been on innovation and customer experience. Suddenly, however, banks were facing real market instability and the threat of contagion. The focus shifted to

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66:39

977. News: Pan-African card debuts, Tink teams up...

Fintech Insider Podcast by 11:FS ·

2025/07/07

About this episode:Host Laura Watkins, Director of Media and Marketing at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. This episode is dedicated to Barb MacLean, a friend of the podcast and a valued contributor to the Fintech Insider community. Barb’s family has set up a GoFundMe to support her children’s education. If you are able to support, please consider doing so

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49:52

976. Insights: Designing accessible fintech products...

Fintech Insider Podcast by 11:FS ·

2025/07/03

About this episode: How accessible do you think financial services are? For many with a disability the answer is probably not that accessible. In this very special episode, Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by Project Nemo: an organisation working to highlight accessibility challenges across financial services and bring together the tools of fintech to help solve these problems. Over one and a half million people in the UK experience some form of learning

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48:47

975. News: Zopa join us to talk Biscuit - and are...

Fintech Insider Podcast by 11:FS ·

2025/06/30

About this episode: Join David Barton-Grimley of 11:FS and a lineup of expert guests as they explore the biggest fintech and financial services headlines of the week. Stories covered on the podcast: Zopa launches a current account offering 2% AER interest on balances, along with 2% cashback on bill payments. Coinbase has introduced a stablecoin payments stack to make it easier for online merchants worldwide to accept USDC. Finom, an Amsterdam-based fintech serving SMBs, has raised €115 million

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46:34

974. Insights: Trust me, I’m verified - The future of...

Fintech Insider Podcast by 11:FS ·

2025/06/26

About this episode: On this week’s Fintech Insider Insights, in partnership with LexisNexis Risk Solutions, we’re diving into one of the most pressing challenges in financial services: digital identity. Every time someone opens an account or logs into a service, one big question needs answering: is this person really who they say they are? Fraudsters are getting smarter - using deepfakes, synthetic identities, and AI-driven attacks to fool even the most advanced systems. In fact, according to

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64:40

973. News: Walmart and Amazon explore stablecoins,...

Fintech Insider Podcast by 11:FS ·

2025/06/23

About this episode:Join Benjamin Ensor, Director of Research and Strategy at 11:FS, as he's joined by great guests to dive into the biggest news stories from the week. Stories covered on the podcast: Chime climbs 37% after debut of $364 million IPO.Walmart and Amazon eye the potential of stablecoins as U.S. regulation advances. We take a look at the launch of Up’s in-app group money feature - an Australian banking first. Pix Automático, Brazil’s first recurring payment feature, is rolled out to

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42:07

972. Insights: Unlocking global competitiveness in an...

Fintech Insider Podcast by 11:FS ·

2025/06/19

On this week’s Fintech Insider Insights, we’re bringing you something a little bit different!Our CEO, David M. Brear, recently headed to the Point Zero Forum in Zurich, where he moderated a panel all about AI innovation - and what it takes for countries to stay competitive in this space. It was a super insightful conversation, and the brilliant team at PZF were kind enough to let us share it with you all. Hope you enjoy it! This week's guests: Catrin Hinkel, Chief Executive Officer,

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67:56

971. News: FCA and NVIDIA team up for AI sandbox,...

Fintech Insider Podcast by 11:FS ·

2025/06/16

About this episode:Join Ross Gallagher, Head of Consulting at 11:FS, as he's joined by great guests to dive into the biggest announcements and stories from the conference. Stories covered on the podcast: The Financial Conduct Authority (FCA) has partnered with Nvidia to launch a ‘Supercharged Sandbox’, enabling firms to safely experiment with AI. Starling Bank has introduced an AI-powered chatbot - marking a first in UK banking. Meanwhile, Enfuce has teamed up with Octopus Energy’s Electroverse,

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51:01

970. Insights: The future of lending doesn't care...

Fintech Insider Podcast by 11:FS ·

2025/06/12

About this episode: On this week's episode, in partnership with Plaid, host David Barton-Grimley is joined by some great guests to dive into the world of credit. For decades, traditional credit scores have been the foundation of lending - but in 2025, they’re starting to show their age. These outdated models are struggling to reflect how people actually live, work, and spend today - especially gig workers, freelancers, immigrants, and younger borrowers. So, what’s gone wrong with our credit

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49:29

969. News: Griffin goes AI, Mastercard’s new...

Fintech Insider Podcast by 11:FS ·

2025/06/09

About this episode:Host David Barton-Grimley, Director of Strategy at 11:FS, is joined by a fantastic panel of guests live at Money20/20 Europe, to dive into the biggest announcements and news stories from the conference. Stories covered on the podcast: Griffin announces the launch of its MCP server, AI Griffin. Openpayd expands its offering into stablecoins with infrastructure designed to better move and manage money globally. Mastercard announces major partnerships to drive the adoption of

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40:40

968. Insights: How to improve spend management when...

Fintech Insider Podcast by 11:FS ·

2025/06/05

About this episode: On this week’s episode of Fintech Insider Insights, recorded live at Money20/20 Europe in partnership with Adyen, host David Barton Grimley is joined by some great guests to take a deep dive into the pain points of spend management - and how embedded finance can help solve them.Now, we’re all aware of spend management, but how important is it, exactly, for small and medium-sized businesses in particular?At the forefront of addressing some of these challenges is a new

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69:22

967. News: Can Curve challenge Apple Pay? Plus:...

Fintech Insider Podcast by 11:FS ·

2025/06/02

About this episode:Host Laura Watkins, Director of Media and Marketing at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast: Curve launches Curve Pay to compete with iOS in Europe. Google pushes ahead with its AI offering with an agnostic shopping experience. We talk through what the CFPB’s ruling means for the future of banking in the US. We also

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54:41

966. Insights: Inside the unbundling and rebundling...

Fintech Insider Podcast by 11:FS ·

2025/05/29

About this episode: On this week’s episode of Fintech Insider, in partnership with Skaleet, host Benjamin Ensor is joined by some great guests to take a deep dive into the unbundling and rebundling of financial services. Now, you’ve probably heard the terms thrown around – but what does "unbundling" really mean? Is it just a flashy way of saying financial services firms are breaking up their services? Or is it a deeper transformation of how financial institutions operate, innovate, and serve

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28:44

Bonus: How Monzo stays online when everyone else goes...

Fintech Insider Podcast by 11:FS ·

2025/05/28

About this episode:On this episode of Fintech Insider, host David Barton-Grimley sits down with Matej Pfajfar, Group CTO at Monzo Bank, to talk about one of the fintech industry's least glamorous - but most critical - topics: outages. With banking apps now at the core of how we manage money, a few minutes of downtime can spark serious disruption. Back in February 2025, a wave of UK bank outages affected millions and it feels like the problem is only getting worse. So, how is Monzo planning to

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64:04

965. News: Revolut eyes up French banking licence and...

Fintech Insider Podcast by 11:FS ·

2025/05/26

About this episode: Host Benjamin Ensor, Director of Research & Strategy at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast: Revolut, Europe’s largest digital bank, has announced plans to invest over €1 billion in France over the next three years, including establishing new headquarters in Paris and securing a French banking licence. Meanwhile,

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