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PODCAST

Fintech Insider Podcast by 11:FS

Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year. Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics

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All Episodes

60:16

1044. News: International Women’s Day: Why the future...

Fintech Insider Podcast by 11:FS ·

2026/03/09

About this episode: Host Laura Watkins (Director of Media and Marketing at 11:FS) is joined by a brilliant panel to unpack these topics before diving into some of the biggest fintech stories of the week. Sunday 8th March marked International Women’s Day, celebrating the social, political and economic achievements of women around the world. This year’s theme, “Give to Gain,” highlights the power of reciprocity and support - the idea that when individuals, organisations and communities give

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43:28

1043. Insights: Inside HSBC Innovation Banking UK’s...

Fintech Insider Podcast by 11:FS ·

2026/03/05

About this episode: In this episode of Fintech Insider, David M. Brear sits down with Emily Turner, the newly appointed CEO of HSBC Innovation Banking UK, for a conversation about leadership, innovation, and the future of fintech in the UK. Emily brings deep experience from across banking and venture. Before stepping into the role in June 2025, she spent more than a decade at Citi where she launched Citi Ventures UK, led the Global Institutional Strategic Investing group, and helped incubate

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67:41

1042. News: Is Klarna a reality check for fintech IPO...

Fintech Insider Podcast by 11:FS ·

2026/03/02

About this episode:Host David M. Brear, CEO of 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Joe Colchester, Head of Product, 11:FS Pulse Aditi Subbarao, Financial Services for Snowflake Albert Malikov, Founder and CEO of Stacks Stories/timestamps: Intro - (00:01) Stacks Raises $23 Million to Reinvent Finance Operations With Agentic AI - (08:28) Stripe, PayPal Ventures bet on India’s Xflow

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50:28

1041. Insights: How to build a high-performing...

Fintech Insider Podcast by 11:FS ·

2026/02/26

About this episode: In this episode of Fintech Insider Insights, Kate Moody is joined by an expert panel of product leaders to unpack a question every startup and scale-up eventually faces: how do you build the dream product team? Whether you’re building from scratch, levelling up an existing function, or trying to future-proof your product organisation, this episode is packed with practical insight on how to set your team - and your product - up for success. Looking to build your dream product

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63:28

1040. News: Is this a once in a generation...

Fintech Insider Podcast by 11:FS ·

2026/02/23

About this episode:Host Ross Gallagher, Head of Ventures at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Sophie Condie, CEO of Shieldpay Samantha Emery, FS Executive and NED Breno Oliveira, Chief Product Officer at payabl Timestamps/stories: Intro - (00:01) Business leaders lose a month to fraud each year, according to research from Payabl - (7:35) UK banks seek

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40:05

1039. Insights: Stablecoins, clearing and the future...

Fintech Insider Podcast by 11:FS ·

2026/02/19

About this episode: In this episode of Fintech Insider, David M. Brear sits down with ClearBank’s UK CEO, Emma Hagan, to explore how the UK’s first new clearing bank in over 250 years is reshaping financial infrastructure from the ground up. What problem was ClearBank originally built to solve - and how does it fit into today’s increasingly complex financial ecosystem of banks, fintechs and payment firms? Emma shares how her background spanning risk and operations informs her leadership approach,

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58:06

1038. News: What happens when the world's biggest...

Fintech Insider Podcast by 11:FS ·

2026/02/16

About this episode: Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Jessica Cath, Managing Partner at Thistle Initiatives Andy Russell - CEO of Project Arnauld at 11:FS Holdings Sam Maule - Head of Business Development at Moov Timestamps/stories: Intro - (00:01) NatWest to buy wealth manager Evelyn Partners for £2.7bn - (02:53) Monzo wrongly

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52:50

1037. Insights: Shaping safe AI innovation - Live...

Fintech Insider Podcast by 11:FS ·

2026/02/12

About this episode:In this special live edition of Fintech Insider Insights, recorded at the FCA’s Supercharged Sandbox Showcase, David M. Brear is joined by leaders from the regulator, industry and the technology ecosystem to unpack the UK’s first AI-focused regulatory sandbox. The FCA has long been a global pioneer in regulatory sandboxes - but why launch a dedicated AI Supercharged Sandbox now? What problems is it solving? And what does it take to safely test AI in financial services before

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59:15

1036. News: Checkout strikes a chord with Spotify as...

Fintech Insider Podcast by 11:FS ·

2026/02/09

About this episode: Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. Producer's note: Please note that during the Checkout.com and Spotify story, this discussion incorrectly refers to Checkout.com becoming Spotify's single global partner. While Checkout will work with Spotify on a global scale, it is not the only partner working with the company. This week's

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54:55

1035. Insights: Six predictions that will reshape...

Fintech Insider Podcast by 11:FS ·

2026/02/05

About this episode:What’s next for fintech UX in 2026? Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to break down six financial services UX predictions from the latest 11:FS Pulse Report, covering the shifts shaping digital banking, customer experience, onboarding, product design, and user research. This week’s guests: Joe Colchester - Head of Product at 11:FS Pulse Oliwia Wasik - UX Research Analyst at 11:FS Pulse Evan Simmonds - Principal

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61:53

1034. News: Was Brex a bargain buy for Capital One?

Fintech Insider Podcast by 11:FS ·

2026/02/02

About this episode: Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Ziad Mabsout - Co-founder and CEO of Vennre Sarah Kocianski - Fintech Consultant & Advisor Matthew Ford - CEO and Co-founder of Sidekick Stories covered on the podcast this week include: Capital One’s planned acquisition of commercial finance platform Brex in

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48:37

1033. Insights: How modern finance teams can win the...

Fintech Insider Podcast by 11:FS ·

2026/01/29

About this episode: On this week’s episode, in partnership with Pleo, host Benjamin Ensor is joined by Jeppe Rindom, Co-Founder and CEO of Pleo; Søren Westh Lonning, CFO at Pleo; and Megan Cooper, CEO of Caywood, to explore how the role of finance has evolved over the past decade - and what it will take for finance teams to win the next 10 years. We discuss how expectations on CFOs and finance teams are changing; why decision overload and decision-freeze are becoming more common; and how finance

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63:34

1032. News: Revolut heads to Peru, Stream raises...

Fintech Insider Podcast by 11:FS ·

2026/01/26

This episode was recorded before the news broke that Capital One is buying Brex (thanks for that one, guys!). We’ll be covering it on next week’s pod.About this episode: Host Kate Moody, Customer Strategy Director at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Nicolás Di Pace - Managing Partner and Co-founder at adn.vc Samuel Norman - City Reporter at City A.M. Peter Briffett - CEO

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47:57

1031. Insights: How OpenAI is shaping the future of...

Fintech Insider Podcast by 11:FS ·

2026/01/22

About this episode: On this week’s episode, host David Barton-Grimley is joined by Matt Weaver, Head of Solutions Engineering for EMEA at OpenAI, to explore the impact OpenAI is having on the financial services industry - and the meaningful collaborations taking place between the sector and the AI innovation giant. We discuss how AI is becoming the operating system for financial services as institutions move beyond chatbots and experimentation; how OpenAI is helping Europe’s financial sector

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69:31

1030. News: Nala and Noah partner on cross-border...

Fintech Insider Podcast by 11:FS ·

2026/01/19

About this episode: Host Laura Watkins, Director of Media & Marketing at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Matthew Goldman - Founder of Totavi Shah Ramezani - Founder and CEO of Noah Veronica Glab - Strategic Partnerships Lead at Juice Plus soundbites from: Amina Taher - Chief Marketing Officer at Wio Bank Joe Colchester - Head of Product at 11:FS Pulse Stories

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49:30

1029. Insights: How AI is reshaping consumer-focused...

Fintech Insider Podcast by 11:FS ·

2026/01/15

About this episode: On this week's episode, David M. Brear is joined by some great guests to tack a question on every bank and fintech leader’s mind: is AI redefining consumer-focused banking in 2026? Using our Digital R.I.C.H.E.S framework, we explore how AI is changing the way financial services meet customers at their point of need, from real-time insights and smarter personalisation to context-aware experiences. This is what truly digital banking looks like now, what’s hype versus reality,

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59:48

1028. News: Flutterwave buys Mono, PicPay files for a...

Fintech Insider Podcast by 11:FS ·

2026/01/12

About this episode: It's our first news pod of 2026! Host Ross Gallagher, Head of Consulting at 11:FS, is joined by some great guests to discuss the biggest stories from the world of financial services over the past week. This week's guests: Sarah Kocianski, Fintech Consultant & Advisor Benjamin Dada - Fintech operator & Founder, Condia Miguel Armaza - General Partner at Gilgamesh Ventures Stories covered on the podcast this week include: In a fresh wave of fintech

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52:43

1027. Insights: Lights, camera, transactions!...

Fintech Insider Podcast by 11:FS ·

2026/01/08

About this episode:Ever wondered what goes into making a blockbuster payments system? In this episode, David M. Brear, Group CEO at 11:FS, sits down with two heavyweights in the payments world: Tracy Birdsall, Managing Director and Head of EMEA & APAC, Merchant Services Sales, at J.P. Morgan Payments, and Kristen Morrow-Greven, Vice President and Head of Global Payments at Netflix. They dive into the systems that most people don’t notice until they break: reliability, scalability, resiliency,

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64:14

1026. Insights: Our fintech predictions for 2026

Fintech Insider Podcast by 11:FS ·

2026/01/05

About this episode: Happy New Year and welcome to the first episode of Fintech Insider of 2026! In this episode, the team are kicking things off with bold predictions for the year ahead, some you might have seen coming and some that might surprise you. They stake their reputations, embrace a bit of friendly ribbing, and share their most daring forecasts for the future of fintech. To uncover these insights, Laura Watkins, Director of Media and Marketing at 11:FS, brings together a SWAT team of

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53:28

1025. News: GoCardless CEO lifts the lid on the...

Fintech Insider Podcast by 11:FS ·

2025/12/22

About this episode: Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast this week include: On this week’s final news show of the year, we hear from GoCardless about their exciting acquisition by Mollie. It’s been a big week for Monzo, which has secured an Irish banking licence and acquired

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