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PODCAST

Fraud Forward

Fraud Forward is a banking-focused podcast bringing together fraud fighters, risk leaders, and financial crime experts to explore how fraud is evolving, and how financial institutions must adapt. Each episode features practical, candid conversations with teams in the trenches, covering strategy, governance, prevention, and recovery. Rather than chasing headlines, Fraud Forward focuses on what’s working, what’s changing, and what fraud leaders need to prepare for as financial crime accelerates. This

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All Episodes

25:55

Announcing Safeguard: A New Era of Fraud, Identity,...

Fraud Forward ·

2025/09/10

Banking on Fraudology is part of the Fraudology Podcast Network. In this groundbreaking episode of Banking on Fraudology, host Hailey Windham introduces an exciting new event that promises to revolutionize how the fraud, identity, and compliance industry approaches AI. Mitul Parmar, co-founder and CEO of Safeguard, joins to announce the launch of the first AI Deep Dive Retreat, taking place May 3-6, 2026 at the prestigious Broadmoor resort in Colorado Springs.This exclusive gathering aims to put

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57:39

Pause as a Service: Turning Fight, Flight, Freeze...

Fraud Forward ·

2025/09/03

Banking on Fraudology is part of the Fraudology Podcast Network.Host Hailey Windham and guest Jen Lamont tackle the crucial topic of creating pauses to prevent fraud in financial transactions. The conversation centers around the concept of "pause as a service," exploring how momentary interruptions can be the key to protecting members from falling victim to scams. Jen shares her expertise on training frontline staff to recognize signs of fight, flight, or freeze responses in potential victims and

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41:08

Passion, People, and Prevention: My Fraud-Fighting...

Fraud Forward ·

2025/08/27

Banking on Fraudology is part of the Fraudology Podcast Network. In this illuminating episode of Banking on Fraudology, host Hailey Windham sits down with fraud prevention expert Stephanie Macrafic, to explore the fascinating intersection of human behavior and scam prevention. Fresh off her acclaimed presentation at the ACFE Global Fraud Conference, Stephanie shares invaluable insights on using behavioral science to disrupt scammer influence and protect potential victims.The conversation dives deep

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58:59

Inside the Ring: PJ Rohall on Fraud Fight Club’s...

Fraud Forward ·

2025/08/20

Banking on Fraudology is part of the Fraudology Podcast Network. In this electrifying episode of Banking on Fraudology, host Hailey Windham sits down with PJ Rohall, co-founder of About Fraud & Fraud Fight Club , to unpack the knockout success of their recent "Round Two" conference. PJ gives listeners an insider's look at what it takes to organize a fraud-fighting event that breaks the mold of typical industry gatherings. From curating diverse speaker lineups to crafting an atmosphere that feels

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23:19

From $70K Heists to Fake IDs: Fraud Fighter Takeaways...

Fraud Forward ·

2025/08/13

Banking on Fraudology is part of the Fraudology Podcast Network. In this eye-opening episode of Banking on Fraudology, host Hailey Windham dives deep into five recent fraud cases that every financial institution needs to know about. From a $70,000 account drain to a multi-branch fraud attempt, each story serves as a masterclass in what to do - and what not to do - when it comes to protecting customers and institutions from increasingly sophisticated scams.Windham breaks down a troubling case where a

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56:01

Part 2 - Ask Us Anything: Fraud-Fighter Telethon w/...

Fraud Forward ·

2025/08/06

Banking on Fraudology is part of the Fraudology Podcast Network.In this episode of Banking on Fraudology, host Hailey Windham and fraud expert Frank McKenna dive deep into the world of financial crime prevention. The duo tackles a wide range of questions from fraud fighters across the industry, offering invaluable insights and practical advice. From discussing the challenges of cross-industry collaboration to exploring the latest trends in synthetic identity fraud, Hailey and Frank leave no stone

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12:22

From Karaoke to Comments: Your Chance to Shape Fraud...

Fraud Forward ·

2025/07/30

Banking on Fraudology is part of the Fraudology Podcast Network.In this eye-opening episode of Banking on Fraudology, host Hailey Windham dives into a critical development in the financial fraud prevention landscape. Fresh off a cruise where she performed her fraud-prevention parody of Meghan Trainor's "No," Hailey shifts gears to discuss a major opportunity for fraud professionals to shape future policy. The CFPB, NCUA, FDIC, OCC, and the Fed have issued a joint request for information, seeking

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59:34

$1.2 million related to fraud with Erin O'Loughlin &...

Fraud Forward ·

2025/07/23

Banking on Fraudology is part of the Fraudology Podcast Network.In this episode of Banking on Fraudology, host Hailey Windham sits down with Erin O'Loughlin and Brian Svoboda-Kindle from the Association of Certified Financial Crime Specialists (ACFCS) to discuss the critical importance of ongoing education and collaboration in the fight against financial crime. As the financial landscape rapidly evolves, fraud and compliance professionals must stay ahead of emerging threats. The guests highlight how

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38:36

Part 1 - Ask Us Anything: Fraud-Fighter Telethon w/...

Fraud Forward ·

2025/07/16

Banking on Fraudology is part of the Fraudology Podcast Network.In this special Telethon episode of Banking on Fraudology, host Hailey Windham is joined by fraud-fighting heavyweights Frank McKenna and Justin Davis for a lively Q&A session tackling the biggest questions in fraud prevention. The episode kicks off with a surprise appearance by Karisse Hendrick, setting the tone for an informative yet entertaining discussion.Guests call in with hard-hitting questions, including how to detect

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35:04

Defending Financial Freedom with Kenny Aycock

Fraud Forward ·

2025/07/09

Banking on Fraudology is part of the Fraudology Podcast Network.In this special 4th of July episode of Banking on Fraudology, host Hailey Windham sits down with Kenny Aycock, a trusted risk professional and manager of risk management at All South Federal Credit Union. With over two decades of experience on federal task forces investigating violent crime and gang activity, Kenny brings a unique perspective to the world of financial fraud prevention.The conversation explores Kenny's journey from law

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40:34

From Cannabis Banking to Cyber Risk: Inside CU Risk...

Fraud Forward ·

2025/07/02

Banking on Fraudology is part of the Fraudology Podcast Network.In this illuminating episode of Banking on Fraudology, host Hailey Windham sits down with Bryan Watkinson, a risk management expert from Affinity Federal Credit Union. Bryan shares his wealth of experience in operational risk, fraud prevention, and the emerging field of cannabis banking. The conversation kicks off with a look at Bryan's popular "Fraud Friday" social media posts, which break down complex fraud threats in an accessible

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54:43

Banking on Fraudology E56 - WTF, Seriously — Why the...

Fraud Forward ·

2025/06/25

Banking on Fraudology is part of the Fraudology Podcast Network.In this eye-opening episode of Banking on Fraudology, host Hailey Windham sits down with Matt O'Neill, a 25-year veteran of the US Secret Service and former managing director of their global cyber investigative operations. O'Neill shares his sobering perspective on how the United States is falling behind in fraud prevention compared to other nations. Drawing from his extensive experience leading high-stakes global takedowns and

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13:27

The High Cost of Low Trust: Transparency, Scams, and...

Fraud Forward ·

2025/06/18

Banking on Fraudology is part of the Fraudology Podcast Network.In this episode of Banking on Fraudology, Hailey Windham takes listeners inside the world of pig butchering scams and Operation Shamrock's efforts to combat them. Windham shares insights from her recent presentation at the ACFE Twin Cities Fraud Summit, where she and Erin West highlighted the growing threat of transnational organized crime syndicates. The episode focuses on Operation Shamrock's groundbreaking Survivor Series initiative,

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55:41

From Fraud Fighter to Force Multiplier: How Jessica...

Fraud Forward ·

2025/06/04

Banking on Fraudology is part of the Fraudology Podcast Network.In this illuminating episode of Banking on Fraudology, host Hailey Windham sits down with Jessica Cartrette, Fraud Manager at Rev Federal Credit Union, to explore the power of collaboration in fighting financial fraud. Jessica shares her journey from retail pharmacy to becoming a fraud-fighting force, emphasizing how her frontline experience as a teller shaped her approach to fraud prevention. The conversation dives deep into Rev's

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14:16

From Passion to Purpose — and the Peril of Insider Fraud

Fraud Forward ·

2025/05/21

Banking on Fraudology is part of the Fraudology Podcast Network.In this powerful episode of Banking on Fraudology, host Hailey Windham takes listeners on a journey through the world of fraud prevention. She begins by sharing exciting news about the launch of her consulting firm, CU Fight Fraud LLC, dedicated to serving credit unions and community banks in their fight against fraud. Windham explains her passion for supporting these often overlooked institutions and highlights the importance of

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34:37

Anatomy of a Modern Scam: Lessons from a Personal...

Fraud Forward ·

2025/05/14

Banking on Fraudology is part of the Fraudology Podcast Network.In this powerful episode of Banking on Fraudology, host Hailey Windham continues her conversation with fraud expert Andrew Austin about a devastating crypto scam that targeted his 81-year-old father. Andrew provides a detailed breakdown of how the scam unfolded, exposing critical failures across multiple systems and organizations that allowed it to succeed. From compromised computers sold on online marketplaces to inadequate fraud

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42:49

Trust, Technology, and Tragedy: Anatomy of a Modern Scam

Fraud Forward ·

2025/05/07

Banking on Fraudology is part of the Fraudology Podcast Network.In this powerful episode of Banking on Fraudology, host Hailey Windham celebrates the podcast's one-year anniversary with special guest Andrew Austin, a seasoned fraud fighter and Head of Fraud Prevention at Sardine. The conversation takes a deep dive into the complex world of financial scams, account takeovers, and the cascading failures that often lead to successful fraud attempts. Andrew shares his extensive experience across various

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28:51

Part 2: Fraud is Like a Box of Chocolates: You Never...

Fraud Forward ·

2025/04/30

Banking on Fraudology is part of the Fraudology Podcast Network.In the second part of the Banking on Fraudology episode with fraud expert Marc Evans, Hailey Windham continues her riveting conversation about the many flavours of fraud. As a seasoned law enforcement professional who has cracked over 500 fraud cases, Evans shares invaluable insights into the world of financial crime and scams. The discussion dives deep into the critical importance of collaboration between banks, law enforcement, and

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42:49

Part 1 - Fraud is Like a Box of Chocolates: You Never...

Fraud Forward ·

2025/04/23

In this captivating episode of Banking on Fraudology, host Hailey Windham sits down with fraud-fighting expert Marc Evans to unpack the complex world of financial scams. Drawing inspiration from the classic film Forrest Gump, they explore how fraud is like a box of chocolates - full of surprises and often bitter disappointments. Marc, a certified fraud examiner and law enforcement investigator, brings over a decade of experience to the conversation, sharing insights from his work on more than 500

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38:01

Bridging Law Enforcement & Banking: Matt Hogan on...

Fraud Forward ·

2025/04/16

Banking on Fraudology is part of the Fraudology Podcast Network.In this eye-opening episode of Banking on Fraudology, host Hailey Windham sits down with Matt Hogan, a seasoned detective with over 16 years of experience fighting white collar and crypto crime. Matt shares his journey from investigating traditional financial crimes to tackling complex crypto fraud cases, offering invaluable insights for both law enforcement and financial institutions.The conversation dives deep into the evolving

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