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PODCAST

Modern Collaboration

An on-going series of interviews with experts and thought leaders in the Unified and Enterprise Communications industry. Focused on trends, new technologies and "buyer"s journey" related topics.

technology podcasting

All Episodes

22:57

The Confluence of Unified Communications and Contact...

Modern Collaboration ·

2016/05/24

As Unified Communications solutions become more widely deployed, companies are beginning to take advantage of them to expand their customer service beyond the walls of their contact center. In this podcast, we discuss this accelerating trend with John Cray, the VP of Product Management for Contact Center Solutions at Enghouse Interactive. We discuss how businesses are working to integrate UC into their customer care process in a holistic manner, the types of technological challenges that need to

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25:47

Considering WebRTC? What Businesses Developing WebRTC...

Modern Collaboration ·

2016/05/17

After years of waiting for the standard to become universal, Apple is finally supporting WebRTC in Safari and Microsoft is supporting oRTC (their version) in the Edge browser. The era of browser-based real-time communications may finally be here. In this insightful podcast interview with Walter Kenrich, the Director of Product Marketing at Sonus, we dig into what these announcements mean and where WebRTC is gaining grip. We also discuss the challenges that businesses developing and deploying

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22:49

The Evolving e911 Landscape and the Enterprise

Modern Collaboration ·

2016/04/27

In this informative podcast with Jason Forehand from RedSky, wediscuss e911 (Enhanced 911) and how the evolving communications landscape is impacting the ability of businesses to deliver accurate 911 services to their employees. We dig into the regulatory and legislative arena and what businesses need to know about existing and potential regulations for companies (for example, 18 states already mandate e911) and how municipalities are working to keep their 911 systems current and able to

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22:52

How Visual Collaboration Can Supersede Video...

Modern Collaboration ·

2016/04/22

Web conferencing was a step up. Video conferencing, another step. However, ensuring that meetings are as effective as possible for all participants requires a new paradigm for visual collaboration. In this podcast interview with Dana Corey, the VP of Global Strategic Partnerships at Prysm, we discuss how a company most well known for their display wall technology, has created a unique software layer to take visual meetings to the next level. By combining cutting edge, touch screen visual displays

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26:10

Addressing Some Of Video's Biggest Challenges in the...

Modern Collaboration ·

2016/04/08

CafeX just won Best in Show at Enterprise Connect for their just-announced product, Chime. Chime is a product that looks to bring the simplicity of WebRTC to enterprise video, which it does with some pretty fancy technological footwork. In this interview with Sajeel Hussain the Chief Marketing Officer at CafeX we dig into the challenges inhibiting WebRTC adoption and the many issues keeping enterprise video conferencing from achieving the simplicity and quality that users demand. We discuss how

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23:03

Delivering on the Promise of Enterprise Video

Modern Collaboration ·

2016/03/24

Every successful tech project I’ve ever worked on starts with an assessment to get the lay of the land in order to develop an effective plan of attack. In this insight-filled interview with Joe Arena, the Senior Vice President of Advanced Services at video managed service provider Yorktel, we dig into what a video communications assessment project looks like, the components businesses should take into consideration when performing an assessment and how to take remote workers and external

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23:54

The Future Voice of Competition in the Internet Era -...

Modern Collaboration ·

2016/03/17

Listen to this fascinating discussion with Chip Pickering, CEO of INCOMPAS (formerly COMPTEL), the industry association representing communications and technology companies large and small, advocating for laws and policies that promote competition, innovation and economic development. We discuss how the association has evolved to stay relevant in this hyper-evolving communications landscape, the way new technologies and business models are impacting the financial landscape for traditional networks

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21:22

The Continued Importance of Deskphones in Modern...

Modern Collaboration ·

2016/03/09

Deskphones have proved to be remarkably resilient in the face of a rapidly changing communication and collaboration revolution. We dig into the reasons why in this informative podcast featuring Tom Ostrander, the president of sales for the Americas at Snom. Topics we cover include the trends that are putting the most pressure on deskphones, how deskphones are adapting and adding functionality to add value in a unified communications landscape, and the role that deskphones play for the rapidly

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22:17

The Rise of Remote Working and Remote Contact Center...

Modern Collaboration ·

2016/03/06

Multiple studies claim that remote workers may make up close to 50% of the workforce within a five years, and few areas have been impacted by the rise of remote workers more than the contact center. In this podcast interview with Mayur Anadkat, the VP of Product Marketing at Five9, we dig into how quickly this trend is accelerating, the challenges that workers and managers need to overcome, and the technology required to ensure remote agents are successful, among other topics.

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23:13

Challenges and Opportunities in Deploying SIP...

Modern Collaboration ·

2016/02/15

Multi-national businesses need to know the lay of the land and plan effectively to navigate the regulatory and technological hurdles associated with deploying SIP trunking globally. Those are some of the takeaways from my discussion with Brian Harrington, Associate Vice President and Product Manager for Tata Communications Global SIP Connect product line. If you are considering taking SIP (Session Initiation Protocol) on the road internationally, this is a must-listen interview. Check it out!

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17:01

Open Office Spaces and The Changing Face of...

Modern Collaboration ·

2016/02/12

Communications technology has been an enabler of two significant trends. The rise of the remote, mobile and home worker and the reduction in the amount of office space that businesses require. These smaller offices are quickly being redesigned to take advantage of open floor plans to increase collaboration and in-office communications. These open offices have many benefits, but the resultant reduced privacy can negatively impact employees' ability to do heads-down work and stay on task. In this

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28:01

Implementing SIP Trunking in the Enterprise

Modern Collaboration ·

2016/01/20

Only 20% of U.S. businesses were using SIP Trunking (session initiation protocol) for their communications in 2014, but 75% of businesses interviewed claimed they were planning on implementing it by the end of 2016. Whoa. Check out this handy infographic for more SIP market details. In this informative conversation with Steven Johnson, North American president of InGate Systems, we discuss the basics of SIP Trunking and what businesses need to know to implement SIP effectively. If you are

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20:02

Video Interoperability and the Video First Corporate...

Modern Collaboration ·

2015/12/19

In this informative podcast with Daryl Hutchings, the CEO of Collaboration Squared and maker of Ubeity, we discuss the state of video in corporate collaboration and how making all devices and video platforms play nice together finally means we are seeing businesses adopt a 'video first' corporate culture. What does interoperability mean, how can it change how companies communicate and what how can it help outfit small conference and huddle rooms? Listen to the podcast now to find out.

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18:45

Embedding Communications in Business Applications

Modern Collaboration ·

2015/10/27

Communications was always as separate from business applications as the phone on your desk was from your computer. Now, developers are embedding communication functionality like voice, video and text, directly into applications to take customer interactions - and satisfaction - to a whole new level. Listen to this podcast with Manav Khurana from Twilio as we discuss the benefits of embedding communications into business apps. We review their approach, their platform and the back end

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19:11

Unified Communications and SMBs.

Modern Collaboration ·

2015/10/16

In this informative podcast with Shawn Coyle, VP of Sales at ANPI, learn about how small and medium businesses are looking at Unified Communications, VoIP and Hosted PBX. What is driving them to invest, what concerns do they need to address and how can they leverage best practices to increase adoption so they realize the business benefits of this technology.

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23:07

Corporate Culture and Unified Communications

Modern Collaboration ·

2015/09/28

Listen to this informative podcast featuring Urban Gillis, the VP of Sales for headset maker Jabra, as we discuss how evolving communications technology, mobility and the move towards open office spaces is changing corporate culture. What does it mean to be part of a team when most of the people you work with aren't in the same building?

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21:11

Supporting Unified Communications and Voice with...

Modern Collaboration ·

2015/08/06

In this episode we're talking wireless and mobility and what that means to the Wifi backbone we all take for granted as we wander all over our offices or workplace campuses on whatever devices we have handy. I’m pleased to be joined by Christian Gilby, the Director of Product Marketing at Aruba Networks. Aruba has been a market leader on the cutting edge of wireless networking for years and this May they were acquired by HP. Take a listen to learn how companies need to adapt their wireless

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23:49

Enterprise Unified Communications and the Cloud

Modern Collaboration ·

2015/08/05

In this podcast, we dig into how medium and larger businesses are leveraging UC and the role the cloud plays in their plans. I’m joined by Henry Dewing a Strategic Marketing Executive and Senior Evangelist at Avaya to get his take on how the marketplace is evolving and how Avaya is helping customers migrate from legacy systems to more integrated UC-driven solutions to increase productivity and engagement.

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21:31

SIP Trunking 101 - Introduction to the Benefits of...

Modern Collaboration ·

2015/05/28

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23:50

Collaboration and the Internet of Things

Modern Collaboration ·

2015/04/29

An interview with Jupiter Systems about how video streams, sensor data and other operational are making their way into collaborative environments so teams can act and react more effectively.

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41 results

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