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PODCAST

Finders to Builders - A UX Research Show

Julian Della Mattia

Building a UX Research practice from scratch? You’re not alone! Join host Julian Della Mattia for weekly insights on transforming from a team of one into a thriving research operation. Learn proven strategies for securing stakeholder buy-in, demonstrating research value and scaling your impact. Each episode features real-world stories and actionable advice from researchers and industry leaders who"ve been there and done that. Perfect for solo researchers, research leaders and anyone championing

arts design

All Episodes

00:13:09

Ep. 27 - Budgeting for Research: Strategies for Small...

Finders to Builders - A UX Research Show ·

2025/07/06

In this episode, we explore the critical aspects of budgeting for research practices, especially for those who are the first or only researchers in their organization, or part of a small research team. We'll cover the main components of a research budget, which include researchers' salaries, tooling costs, and participant incentives, emphasizing the importance of prioritizing incentives to ensure successful research efforts. I provide practical advice on how to strategically allocate limited

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00:13:41

Ep. 26 - User Researchers as Playmakers: Reimagining...

Finders to Builders - A UX Research Show ·

2025/07/06

In this episode, I discuss the evolving role of researchers in organizations, drawing on a football analogy to explain the shift from a 'striker' mentality to a 'playmaker' approach. As companies face changes with AI, product discovery, and the distribution of research teams, researchers must leverage their skillset in new ways. By adopting a playmaker mindset, researchers can help elevate everyone's understanding and use of data, ensuring better decision-making and greater

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00:46:54

Ep. 25 - The Intersection of Design, UX Research and...

Finders to Builders - A UX Research Show ·

2025/07/06

In this episode, we welcome two phenomenal guests: Ruby Pryor, founder of UX research and strategic design firm Rex, and Emily Anderson, founder of design studio Ampersand. Ruby shares her extensive background in human-centered design, strategic design, and her journey of content creation, which began after an unexpected layoff. Emily shares her own path of creating impactful design content inspired by personal stories and frustrations, and how it evolved into public speaking and influencing other

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00:12:50

Ep 24 - Understanding and Tracking Impact in UX Research

Finders to Builders - A UX Research Show ·

2025/05/08

In this episode of Finders to Builders, we delve into the hot topic of impact in UX research. We discuss the reasons behind the request to showcase research impact, ranging from senior management's interest in understanding the value of research to scenarios where the company questions the need for a research department. We talk about the four types of impact: direct, guidance, knowledge availability, and accumulated knowledge.Tune in for practical tips on how to effectively showcase the impact

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00:33:45

SPECIAL - Off My Bookshelf : Kate Towsey

Finders to Builders - A UX Research Show ·

2025/04/23

Kate shares her journey of writing the book, how it evolved with the changes in the industry from 2020 to 2022, and the core ideas around scaling research. She discusses the importance of operations beyond just headcount, how to embed value into the organisation, and the necessity of actionable strategies. Key takeaways include the concept of research teams as both finders and builders, systems thinking in operations regardless of team size, and how to pitch the importance of operational work within

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00:43:42

Ep. 22 - On Research Democratization with Tina...

Finders to Builders - A UX Research Show ·

2025/04/10

This time we explore the infamous "D" word that divides opinion in the research world. Tina and Kathleen share their extensive experience in research, from socializing research within organizations to demystifying the process of democratization. We explore the challenges and benefits of involving non-researchers in the research process, the importance of organizational readiness, and the nuances of different industries. Tina and Kathleen offer practical tips, personal anecdotes, and

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00:15:52

Ep. 21 - A Rant on AI

Finders to Builders - A UX Research Show ·

2025/03/25

Hey everyone, Julian here. In this episode, I dive into the rapidly changing world of AI. Now, I’ll be the first to admit—I’m not an AI expert. But like many of you, I’m trying to make sense of the hype, the reality, and what it all means, especially for researchers.Throughout the episode, I share my thoughts on why it’s important to stay curious but also skeptical. 01:29 – Introduction 02:08 – Why Talk About AI?03:41 – The Unpredictable Nature of AI05:15 – Who to Trust in the AI Space06:30 – Global

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00:51:34

Ep. 20 - Content Creation for UX Professionals with...

Finders to Builders - A UX Research Show ·

2025/03/20

Join me in this episode as I sit down with two amazing guests, Nikki and Chris, to dive into the world of content creation. Nikki is a user researcher and founder with a passion for horror fiction, while Chris runs the creator businesses UX Playbook and Backlog. We explore their journeys, the importance of creating content, overcoming challenges, and tips for getting started. From the pitfalls of chasing vanity metrics to the positives of finding your authentic voice, we cover it all. Whether

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00:10:06

Ep. 19 - Time to ditch The Big Reveal

Finders to Builders - A UX Research Show ·

2025/03/13

In this episode, we discuss why the traditional 'big reveal' in research presentations is often ineffective and detrimental to the research process. Instead, I advocate for a 'building in public' approach, where insights and updates are shared regularly with the team. This method ensures alignment, reduces misunderstandings, and increases the likelihood that your insights will be acted upon. I also share practical tips on how to keep stakeholders engaged throughout the research

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00:34:28

Ep 18 - Navigating Your UX Career with Meltem Naz and...

Finders to Builders - A UX Research Show ·

2025/03/06

In this episode of Refunders to Builders, I sit down with two incredible guests, Meltem and Marvin, who are seasoned UX career coaches. We dive deep into the challenges faced by UX professionals, from feeling stuck in well-paid jobs to navigating career transitions and deciding on the next steps. We discuss the importance of taking time to learn, understanding one's unique strengths, the role of soft skills, and networking. Whether you're just starting in UX, considering a shift, or wondering how to

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00:11:57

Ep. 17 - Basic Profiling for User Recruitment

Finders to Builders - A UX Research Show ·

2025/02/26

In this episode, I discuss how to profile your users for participant recruitment in user research. By creating a detailed differentiation between your users, you'll learn how to effectively contact and recruit them for your studies.Using simple tools, I demonstrate a structured method you can use when you arrive as the company's first researcher to categorize and assess your user base, considering factors like response time, recruitment costs, and user roles.(01:17) Intro(02:01) Overview of

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00:44:51

Ep.16 - Stakeholder Management with Jen Blatz and...

Finders to Builders - A UX Research Show ·

2025/02/19

In this episode, we explore effective stakeholder management strategies for user researchers with Jen Blatz and Amanda Gelb.We explore the importance of understanding decision-makers' priorities, leveraging social listening, and aligning research objectives from the outset. Amanda and Jen share their experiences and methodologies, including stakeholder mapping, co-creation, navigating misalignments, and proving research value. This episode is packed with practical advice for first or solo

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00:09:27

Ep. 15 - On Online Fearmongering and Season 2 Intro

Finders to Builders - A UX Research Show ·

2025/02/13

Hello and welcome to Season 2 of From Finders to Builders!There is a lot of new stuff coming up this season! We will have dual guest interviews, in-depth one-on-one conversations, and, of course, plenty of solo episodes like this one!This 2025 there's a lot of fearmongering out there. Loads of people writing and claiming "UXR is dead", "AI will eat us alive", "The industry is...." and things of the sort.Let's not dive into the negative and keep pushing forward

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00:02:42

S1E14 - Well, this is actually an Epilogue.

Finders to Builders - A UX Research Show ·

2024/12/18

Thank you for tuning in for Season 1 and sorry I could not record the 5 episodes I had planned.However... this lead me to confirm Season 2! See you soon in Feburary 2025! Subscribe to our newsletter at finderstobuilders.com and stay up to date.

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00:26:54

S1E13 - From Academia to UX Research with Elizabeth...

Finders to Builders - A UX Research Show ·

2024/10/23

Today we explore the journeys of individuals transitioning from academia to UX research, featuring insights from Elisabeth Morales Arch of Elastic and Elizabeth Morin-Lessard. We talk about leveraging academic skills in the tech industry, overcoming unexpected challenges, and understanding industry-specific dynamics. Elizabeth reflects on the differences between academic and industry research, emphasizing the critical importance of analytical skills, time management, and stakeholder

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00:30:40

S1E12 - Building User Research Practices with Nikki...

Finders to Builders - A UX Research Show ·

2024/09/26

Welcome back after the summer break! This time, we host Nikki Anderson, a seasoned user researcher with over a decade of experience. Nikki discusses her diverse roles in the field, from in-house researcher to coach, and delves into her recent work, including her book 'Impact'. We cover essential topics such as building effective research practices, stakeholder management, and navigating user research operations. Nikki shares valuable tips for solo researchers, including the importance of

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00:28:27

S1E11 - Exploring ResearchOps with Pedro Vargas

Finders to Builders - A UX Research Show ·

2024/08/21

In this episode of 'From Finders to Builders', we welcome Pedro Vargas to discuss the significance and intricacies of ResearchOps. Pedro shares insights from his experience as a researcher starting in 2018, the importance of research jobs, and common misconceptions. The conversation also covers practical advice for first-time researchers, such as starting with simple tools and focusing on efficiency. We dive into areas like participant management, repositories, and the indispensable value

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00:29:24

S1E10 - Leading in UXR with Roberta Dombrowski

Finders to Builders - A UX Research Show ·

2024/07/24

Today we host Roberta Dombrowski, a seasoned research partner at Maze and a leadership coach at Learn Mindfully. Roberta shares her insights on what it means to lead in UX research, emphasizing that leadership can come from any role, not just those with managerial titles. She discusses the essential traits and skills needed for effective leadership, such as communication, conflict resolution, and visionary thinking, along with the common challenges researchers face. We also touch on topics like

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00:15:58

S1E09 - The first steps in a new UXR role

Finders to Builders - A UX Research Show ·

2024/07/10

In this episode, we discuss essential steps for new researchers joining a company. How to prepare during the interview process, how to better understand company dynamics in the first 30-60 days, and how to set yourself up for success through identifying key stakeholders and current research practices. We talk about the importance of understanding the 'who, how, and where', the team's operational setup, and how to approach this with a playmaker mindset to elevate the overall research

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00:37:51

S1E08 - Navigating Startup Research and AI with...

Finders to Builders - A UX Research Show ·

2024/06/26

Today we're joined by Caitlin Sullivan, a consultant who has focused on startups and scale-ups since 2018. Caitlin shares her passion for product-market fit research and outlines the challenges and approaches to managing research in early-stage companies, emphasizing the importance of moving fast and democratizing research within the team. Caitlin also delves into the impact of AI on user research and provides tips for integrating AI tools into the research process.(00:00 Introduction (01:43)

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