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PODCAST

Finders to Builders - A UX Research Show

Julian Della Mattia

Building a UX Research practice from scratch? You’re not alone! Join host Julian Della Mattia for weekly insights on transforming from a team of one into a thriving research operation. Learn proven strategies for securing stakeholder buy-in, demonstrating research value and scaling your impact. Each episode features real-world stories and actionable advice from researchers and industry leaders who"ve been there and done that. Perfect for solo researchers, research leaders and anyone championing

arts design

All Episodes

00:15:35

Ep. 38 - AI Moderation in User Research

Finders to Builders - A UX Research Show ·

2026/01/08

Hello and welcome again to Finders The Builders. Today we have another episode of our AI-themed miniseries. We previously discussed synthetic users, and today's focus is on AI moderation. I conducted experiments comparing human and AI moderators in interviewing real users and found notable differences. Tune in for more insights, and make sure to catch the future episodes on AI synthesis and AI for writing documents and protocols.(01:16) Human vs AI Moderators(02:03) AI Moderation: Structure and

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00:22:31

Ep. 37 - From Data Collection to Data Connection with...

Finders to Builders - A UX Research Show ·

2025/12/11

In this episode, Dr. Ari Zelmanow joins us to explore the evolution of research in today’s business landscape. We discuss the shift from traditional data collection to data connection, emphasizing the importance of integrating different business units for enhanced decision-making.(00:55) The Evolution of Research(01:43) Challenges in the Research Field(03:49) Adapting to Business Needs(08:59) Essential Research Methods(12:23) Becoming a Trained Observer(15:15) Strategic Communication of

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00:15:35

Ep. 36 - On AI Moderation in Qual Research

Finders to Builders - A UX Research Show ·

2025/12/04

Today we delve into AI moderation! I discuss my experiments comparing human and AI moderators, noting the structured approach of AI versus the more flexible, context-aware approach of human moderators. (01:15) Human vs AI Moderators(02:03) AI Moderation: Structure and Limitations(04:21) Contextual Understanding in Moderation(06:26) Engagement and Demographics(07:50) Fraud Detection and Pressing Further(09:40) Combining Human and AI Moderation(11:13) Use Cases and Practical Applications

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00:19:39

Ep. 35 - Doing research with AI-users

Finders to Builders - A UX Research Show ·

2025/11/25

In this episode, we delve into the intriguing world of AI and explore how synthetic users can be integrated into the research process. I share my experiences and experiments with various local versions of large language models (LLMs), such as GPT, Mistral, and Llama, and discuss the important distinctions between human and synthetic user feedback. We also touch on the potential benefits and limitations of using synthetic users, emphasizing that while they have their place, they can never replace

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00:37:54

Ep. 34 - Stop Wasting Research with Jake Burghardt

Finders to Builders - A UX Research Show ·

2025/11/12

In this episode of Finders Builders, I sit down with Jake Burghardt, author of 'Stop Wasting Research,' to discuss methods for maximizing the value of research in organizations. We delve into his motivations for writing the book, the concept of research waste, and identify three key root causes: preparation, motivation, and integration. Jake provides practical advice for small research teams, solo researchers, and even non-researchers on how to build a movement within their organizations to

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00:26:44

SPECIAL: Off My Bookshelf - Joe Natoli (Part 2)

Finders to Builders - A UX Research Show ·

2025/09/30

Part two of the interview with the amazing Joe Natoli.We discuss his latest book and why its insights remain relevant today, alongside candid takes on the challenges and strategies for UX teams, particularly those who are small or even a team of one. Joe shares valuable advice on starting with what you have, embracing iterative improvements, and the importance of understanding the business context. (0:38) Challenges Faced by UX Designers and Researchers(1:35) Strategies for Managing Time and

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00:27:15

SPECIAL - Off My Bookself: Joe Natoli (Part 1)

Finders to Builders - A UX Research Show ·

2025/09/22

In this episode of 'Off My Bookshelf,' I interview the one and only Joe Natoli.We discuss his latest book and why its insights remain relevant today, alongside candid takes on the challenges and strategies for UX teams, particularly those who are small or even a team of one. Joe shares valuable advice on starting with what you have, embracing iterative improvements, and the importance of understanding the business context. (01:35) Intro(01:49) Introducing Joe and His Book(02:32) The Impact

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00:38:03

Ep. 31 - On Knowledge Management w/ Emily Di Leo and...

Finders to Builders - A UX Research Show ·

2025/08/02

Today we dive deep into the world of knowledge management and repositories with two keen experts, Emily Di Leo o and Alison Jones. Together, they explore the vital role of knowledge management in research practices, why repositories sometimes fail, and actionable tips for those without dedicated resources. They emphasize the importance of starting simple, focusing on curation, access, and description, and the necessity of capturing tacit knowledge.(00:25) Guest Introductions: Emily Deo and Alison

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00:09:25

Ep. 30 - Mapping Out How Research Happens in your Org

Finders to Builders - A UX Research Show ·

2025/07/25

Welcome again to the show! This time, we discuss an exercise that helps assess the current state of research or research-like activities, identify pain points, and create a roadmap for research operations. Whether you're conducting this exercise in a group setting or one-on-one, the goal is to gain a comprehensive understanding of the company's research processes and pinpoint areas for improvement. (00:11) Introduction and Personal Update(01:03) Today's Topic: Understanding Research

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00:12:30

Ep. 29 - Research Intake Form - Yay or Nay?

Finders to Builders - A UX Research Show ·

2025/07/17

Let's discuss research intake forms. You know, that handy tool that many larger organisations use as an inbox for research requests from stakeholders?Well, I’ll be exploring when it’s helpful to have one in place, when it might not be the best fit, and how to deal with it in low-maturity contexts or within embedded teams. Let's jump right into it!(01:20) What is a Research Intake Form?(02:51) When to Implement a Research Intake Form(05:37) When a Research Intake Form May Not Be Necessary(07:56)

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00:45:40

Ep. 28 - Bridging the Gap between Product and...

Finders to Builders - A UX Research Show ·

2025/07/10

In this episode of From Finders to Builders, we dive deep into the dynamic collaboration between PMs and researchers with our guests Giulia Tumminelli, a Senior UX Researcher, and Marcos Monteiro, a Head of Product. We talk about common misconceptions between PMs and researchers and discuss the significance of forming a united front in business.Whether you are a PM or a researcher, you'll find valuable insights on how to enhance your collaboration for impactful product decision-making.(00:11)

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00:13:09

Ep. 27 - Budgeting for Research: Strategies for Small...

Finders to Builders - A UX Research Show ·

2025/07/06

In this episode, we explore the critical aspects of budgeting for research practices, especially for those who are the first or only researchers in their organization, or part of a small research team. We'll cover the main components of a research budget, which include researchers' salaries, tooling costs, and participant incentives, emphasizing the importance of prioritizing incentives to ensure successful research efforts. I provide practical advice on how to strategically allocate limited

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00:13:41

Ep. 26 - User Researchers as Playmakers: Reimagining...

Finders to Builders - A UX Research Show ·

2025/07/06

In this episode, I discuss the evolving role of researchers in organizations, drawing on a football analogy to explain the shift from a 'striker' mentality to a 'playmaker' approach. As companies face changes with AI, product discovery, and the distribution of research teams, researchers must leverage their skillset in new ways. By adopting a playmaker mindset, researchers can help elevate everyone's understanding and use of data, ensuring better decision-making and greater

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00:46:54

Ep. 25 - The Intersection of Design, UX Research and...

Finders to Builders - A UX Research Show ·

2025/07/06

In this episode, we welcome two phenomenal guests: Ruby Pryor, founder of UX research and strategic design firm Rex, and Emily Anderson, founder of design studio Ampersand. Ruby shares her extensive background in human-centered design, strategic design, and her journey of content creation, which began after an unexpected layoff. Emily shares her own path of creating impactful design content inspired by personal stories and frustrations, and how it evolved into public speaking and influencing other

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00:12:50

Ep 24 - Understanding and Tracking Impact in UX Research

Finders to Builders - A UX Research Show ·

2025/05/08

In this episode of Finders to Builders, we delve into the hot topic of impact in UX research. We discuss the reasons behind the request to showcase research impact, ranging from senior management's interest in understanding the value of research to scenarios where the company questions the need for a research department. We talk about the four types of impact: direct, guidance, knowledge availability, and accumulated knowledge.Tune in for practical tips on how to effectively showcase the impact

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00:33:45

SPECIAL - Off My Bookshelf : Kate Towsey

Finders to Builders - A UX Research Show ·

2025/04/23

Kate shares her journey of writing the book, how it evolved with the changes in the industry from 2020 to 2022, and the core ideas around scaling research. She discusses the importance of operations beyond just headcount, how to embed value into the organisation, and the necessity of actionable strategies. Key takeaways include the concept of research teams as both finders and builders, systems thinking in operations regardless of team size, and how to pitch the importance of operational work within

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00:43:42

Ep. 22 - On Research Democratization with Tina...

Finders to Builders - A UX Research Show ·

2025/04/10

This time we explore the infamous "D" word that divides opinion in the research world. Tina and Kathleen share their extensive experience in research, from socializing research within organizations to demystifying the process of democratization. We explore the challenges and benefits of involving non-researchers in the research process, the importance of organizational readiness, and the nuances of different industries. Tina and Kathleen offer practical tips, personal anecdotes, and

en

00:15:52

Ep. 21 - A Rant on AI

Finders to Builders - A UX Research Show ·

2025/03/25

Hey everyone, Julian here. In this episode, I dive into the rapidly changing world of AI. Now, I’ll be the first to admit—I’m not an AI expert. But like many of you, I’m trying to make sense of the hype, the reality, and what it all means, especially for researchers.Throughout the episode, I share my thoughts on why it’s important to stay curious but also skeptical. 01:29 – Introduction 02:08 – Why Talk About AI?03:41 – The Unpredictable Nature of AI05:15 – Who to Trust in the AI Space06:30 – Global

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00:51:34

Ep. 20 - Content Creation for UX Professionals with...

Finders to Builders - A UX Research Show ·

2025/03/20

Join me in this episode as I sit down with two amazing guests, Nikki and Chris, to dive into the world of content creation. Nikki is a user researcher and founder with a passion for horror fiction, while Chris runs the creator businesses UX Playbook and Backlog. We explore their journeys, the importance of creating content, overcoming challenges, and tips for getting started. From the pitfalls of chasing vanity metrics to the positives of finding your authentic voice, we cover it all. Whether

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00:10:06

Ep. 19 - Time to ditch The Big Reveal

Finders to Builders - A UX Research Show ·

2025/03/13

In this episode, we discuss why the traditional 'big reveal' in research presentations is often ineffective and detrimental to the research process. Instead, I advocate for a 'building in public' approach, where insights and updates are shared regularly with the team. This method ensures alignment, reduces misunderstandings, and increases the likelihood that your insights will be acted upon. I also share practical tips on how to keep stakeholders engaged throughout the research

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39 results

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