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PODCAST

Heartline: Changemaking in Healthcare

Andrea Austin, MD

Welcome to "Heartline," a podcast dedicated to exploring the inspiring journeys and impactful work of healthcare changemakers leading the charge in transforming healthcare. Despite the United States spending more on healthcare than any other developed nation, key quality outcomes like life expectancy and maternal mortality lag behind. With over half of American physicians experiencing burnout, the challenges within the system are clear. Join us as we delve into the stories of patients, medical

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All Episodes

00:43:42

From Patient to Advocate: Kim Downey’s Mission to...

Heartline: Changemaking in Healthcare ·

2025/07/29

Healthcare’s broken system hurts patients and physicians, but collective action can heal it. In this episode of Heartline: Changemaking in Healthcare, I sit down with Kim Downey, a physical therapist, three-time cancer survivor, and Community Ambassador for Medicine Forward and the Dr. Lorna Breen Heroes Foundation. Kim shares her transformative journey—facing thyroid and breast cancer, multiple surgeries, and the loss of her radiation oncologist to suicide—which sparked her mission to found Stand

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00:17:04

Revitalizing Through Trauma: Dr. Andrea Austin’s...

Heartline: Changemaking in Healthcare ·

2025/07/22

Burnout and trauma can feel like dead ends, but what if they’re inflection points for growth? In this episode of Heartline: Changemaking in Healthcare, I, Dr. Andrea Austin, share a deeply personal chapter from my book Revitalized, reflecting on my recovery from soul-level burnout during the pandemic. Drawing on lessons from therapy, coaching, and vulnerability, I explore the power of “and”—embracing pain while finding joy. I discuss top-down (e.g., CBT) and bottom-up (e.g., EMDR, somatic)

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00:33:57

How to Combat Burnout in Healthcare: Expert Tips for...

Heartline: Changemaking in Healthcare ·

2025/07/15

Burnout doesn’t have to be the only option in medicine. In this conversation, Dr. Diane Shannon shares her personal journey through burnout and how she found her way through. We explore the small, yet impactful changes that can completely transform a physician’s career—whether it’s learning to set boundaries or recognizing the trauma and moral injury that so often go unspoken in our profession.I’m excited to dive into how Dr. Shannon has been coaching and empowering other physicians, especially

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00:37:20

What If Our Patients Didn’t Have to Choose Between...

Heartline: Changemaking in Healthcare ·

2025/07/08

You shouldn’t need a PhD in insurance billing to understand why your medication costs $600 this month and $60 the next. But for millions of Americans, that’s the reality.In this episode of Heartline: Changemaking in Healthcare, I talk to pharmacist and startup founder Vinay Patel, whose decade-long career spans high-volume pharmacy operations, clinical program design, and now, drug pricing reform.Vinay’s origin story begins with a moral injury: watching patients forced to choose between rent and

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00:45:24

Revolutionizing Medicine: One Inbox at a Time

Heartline: Changemaking in Healthcare ·

2025/07/01

In episode 104, I sit down with David Norris, a seasoned entrepreneur and AI innovator, to explore the transformative potential of artificial intelligence in healthcare. As the CEO of Affineon, David brings a wealth of experience and a passion for solving real-world problems in the medical field.Our conversation delves into the exciting possibilities AI offers for reducing administrative burdens on healthcare providers, particularly in managing clinical inboxes. We discuss how AI can act as a

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00:36:36

Elevating Healthcare Interactions Beyond Medical Jargon

Heartline: Changemaking in Healthcare ·

2025/06/24

In episode 103, I sit down with Dr. Bradley Block, an ENT surgeon and host of the Physician's Guide to Doctoring podcast, to explore the art of effective communication in healthcare. Our conversation delves into the challenges physicians face when interacting with patients and offers practical strategies to enhance these crucial interactions.Dr. Block shares his journey from an "uninspiring" path to medical school to becoming a passionate advocate for better doctor-patient communication. We discuss

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33:35

Beyond the ER: Reimagining Healthcare Through Social...

Heartline: Changemaking in Healthcare ·

2025/06/18

In episode 102, I sit down with Dr. Anita Bengale, a fellow emergency medicine physician who has expanded her career beyond the ER walls. We explore the concept of appreciative inquiry and how it can transform healthcare from within, focusing on what's going right rather than dwelling on the negatives.Dr. Bengale shares her personal journey of rediscovering joy in medicine after experiencing burnout. She discusses the pivotal moment when she realized the need for change and how she embarked on a

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65:35

Cultivating Courage: The Key to Medical Leadership...

Heartline: Changemaking in Healthcare ·

2025/06/11

In this Heartline Echo Episode, I sit down with Sharee Johnson, a psychologist, executive coach, and author of "The Thriving Doctor," to explore the critical role of leadership in transforming healthcare. As we navigate the complexities of modern medicine, we delve into the essential skills and mindsets that can help physicians not just survive, but truly thrive in their careers. Our conversation sheds light on the pressing need for a new approach to physician leadership, one that goes beyond

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57:25

Strategic Hope: Accelerating Positive Change in...

Heartline: Changemaking in Healthcare ·

2025/06/02

In episode 101, I sit down with Dr. Cheryl Martin, emergency physician and host of The Mind Full Medic podcast, to explore the fascinating world of changemaking in healthcare. As we delve into the findings of my recent research, we uncover the essential ingredients that enable healthcare professionals to become effective agents of positive transformation.Our conversation sheds light on the delicate balance between individual agency and organizational support, highlighting how these elements

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46:50

Navigating Medical Entrepreneurship: Insights from...

Heartline: Changemaking in Healthcare ·

2025/05/27

In this Heartline Echo Episode, envision a transformative journey beyond the confines of clinical practice—a path where medical expertise converges with an entrepreneurial spirit! Join us in this week's episode with Dr. Gina Siddiqui as she discusses her passion for patient care and how it led her to become the founder and CEO of ⁠Carte Clinics⁠, a membership-based on-call physician service. Listen in as Dr. Siddiqui offers invaluable lessons that will leave you feeling inspired, informed, and

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37:04

Reclaiming Autonomy: Strategies for Women in...

Heartline: Changemaking in Healthcare ·

2025/05/21

In this Heartline Echo Episode, Dr. Shikha Jain discusses her journey into medicine and her multifaceted career. The conversation highlights systemic changes needed in healthcare, such as pay transparency, diverse leadership, and supporting women's career development. Dr. Jain emphasizes the importance of personal joy, career advancement, and family balance in her professional decisions, offering insights into navigating a demanding field while driving meaningful change.Join Dr. Shikha Jain on

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43:05

The Masked Hero: Empowering Children to Embrace...

Heartline: Changemaking in Healthcare ·

2025/05/13

In this Heartline Echo Episode, Dr. Shan Liu, a physician and children's book author shares her journey of writing ⁠The Masked Hero⁠. Inspired by her great-grandfather's invention of a face mask to combat the Manchurian plague, Dr. Liu illustrates how heroes come from diverse backgrounds. Join us in this week's episode to learn of how Dr. Liu went from feeling defeated during the worst moments of the pandemic, including when hate crimes and discrimination against Asian Americans peaked, to

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35:23

Aligning Values with Patient Care: Two Doctors Chart...

Heartline: Changemaking in Healthcare ·

2025/04/29

In this Heartline Echo Episode, I revisit a powerful conversation with Drs. Maryanna Barrett and Maria Paasch, two innovative OB-GYNs who have transformed their practice by integrating functional medicine. Their journey from traditional obstetrics and gynecology to a more holistic approach offers valuable insights for healthcare professionals seeking to enhance patient care and rediscover their passion for medicine.Our discussion explores the essence of functional medicine, challenging the

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27:34

From Burnout to Breakthrough: A Tale of Twin Doctors

Heartline: Changemaking in Healthcare ·

2025/04/22

In this Heartline Echo Episode, we revisit a powerful conversation with twin OB-GYN twin sisters, Dr. Maryanna Barrett and Dr. Maria Paasch. Their journey from childhood aspirations to becoming trailblazers in women's health care offers a unique perspective on the evolving landscape of medicine.As we explore their story, we uncover the pivotal moments that shaped their career paths, from their father's influence as a surgeon to their unexpected parallel choices in specialization. The sisters'

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49:55

Finding Hope: An Oncologist's Reflections on...

Heartline: Changemaking in Healthcare ·

2025/04/15

In this Heartline Echo Episode, I sit down with Dr. Maryam Zia, a hematologist and oncologist at Cook County Hospital in Chicago, to explore the profound impact of compassionate care in challenging healthcare environments. Dr. Zia's journey serving underserved communities offers a unique perspective on the rewards and challenges of working in public healthcare.Our conversation delves into the heart of what it means to be a woman in medicine, the emotional bonds formed with patients, and the

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41:22

Radical Recovery: The Path to Sustainable Careers in...

Heartline: Changemaking in Healthcare ·

2025/04/08

In this Heartline Echo Episode, we revisit a powerful conversation about recovery in healthcare. As part of a three-part series, this episode focuses on macro recoveries - extended breaks that go beyond standard vacations. I share my personal experience of taking a three-month sabbatical from clinical work, which led to a transformative shift in my approach to emergency medicine. Joined by Dr. Cheryl Martin and Dr. Dan Dworkis, we explore the importance of long-term recovery for healthcare

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59:55

From Emergency Room to Entrepreneurship: One Doctor's...

Heartline: Changemaking in Healthcare ·

2025/04/01

In this Heartline Echo Episode, I sit down with Dr. Arian Nachat, an emergency medicine and palliative care physician who's making waves in healthcare. We explore her multifaceted career and the innovative platform she's created to address critical gaps in palliative care access.Dr. Nachat shares her journey from emergency medicine to palliative care, highlighting the importance of a holistic approach to patient care. We discuss the challenges facing healthcare today, including the corporatization

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29:54

Shattering Glass Ceilings One Surgery at a Time

Heartline: Changemaking in Healthcare ·

2025/03/25

In this Heartline Echo Episode, I sit down with Dr. JoAn Monaco, a trailblazing plastic surgeon who has shattered glass ceilings and paved the way for women in surgery. As we celebrate Women's History Month, Dr. Monaco's journey serves as a powerful reminder of the progress made and the challenges that still lie ahead for women in medicine.Dr. Monaco shares her fascinating path to plastic surgery, from an 18-hour jaw reconstruction case that ignited her passion to becoming the first female graduate

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36:19

Beyond Busy: An Emergency Physician's Awakening

Heartline: Changemaking in Healthcare ·

2025/03/18

In this Heartline Echo Episode, I sit down with my dear friend and fellow emergency medicine physician, Dr. Torree McGowan, to explore the intricate balance of professional demands and personal well-being. As an Air Force veteran with multiple combat deployments and a now-retired member of the Oregon Air Guard, Torree brings a unique perspective to the challenges faced by healthcare professionals in today's ever-changing landscape.Our conversation delves into the complexities of managing multiple

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39:36

Small Actions, Big Impact: Dr. Ranney on Creating...

Heartline: Changemaking in Healthcare ·

2025/03/12

In episode 101 (Heartline Echo Episode: Must Listen Conversations), I sit down with Dr. Megan Ranney, a trailblazing emergency physician, researcher, and public health advocate. We explore the intricate landscape of healthcare activism, from firearm injury prevention to reproductive rights and beyond. Dr. Ranney shares her inspiring journey from a young emergency medicine resident to a national voice for innovative public health approaches. We discuss the pivotal moments that shaped her career,

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156 results

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