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PODCAST

Diagnosing the Aftermarket A to Z

Matt Fanslow"s Diagnosing the Aftermarket A to Z Podcast is a wide-open perspective on all aspects of the automotive aftermarket from a working diagnosticians" point of view. All topics and issues will be on the table.

leisure automotive

All Episodes

31:21

Jim Linder In Memoriam [E113]

Diagnosing the Aftermarket A to Z ·

2023/12/13

Matt Fanslow pays tribute to the late Jim Linder. Matt reflects on his experiences attending Linder's training classes and conferences, emphasizing the importance of continuous learning for technicians. Matt encourages listeners to remember influential figures in the automotive industry and to invest time in learning about their contributions. Show Notes with TimestampsJim Linder's Legacy (00:01:18)Jim Linder's contributions to the automotive industry, particularly in fuel injector services and

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45:04

Revolutionizing the Automotive Industry: The Rise of...

Diagnosing the Aftermarket A to Z ·

2023/12/12

Carm Capriotto and Matt Fanslow dive into the increasing role of technology in the automotive industry and how it's revolutionizing the way we approach vehicle repairs and maintenance. They propose the term "Technology Specialist" for automotive technicians, emphasizing the importance of their expertise. This designation not only acknowledges their expertise in handling advanced vehicle technology but also elevates their professional standing. Changing the language and perception of technicians as

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30:51

Professionalism...And Maybe a Movie Reference [E112]

Diagnosing the Aftermarket A to Z ·

2023/12/06

Recently, Matt and his wife, Danielle, embarked on a kitchen renovation journey. Danielle, like many customers, feared being taken advantage of during the process. These concerns may seem illogical to some, but the fear of not getting our money's worth is real and relatable. While listening to Danielle's worries, Matt was reminded of the movie "My Fair Lady." The character is willing to pay a shilling to learn how to speak eloquently. While a shilling may be insignificant to some, it represents a

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17:49

The Ripple Effect of Recognition: Lessons from Bill...

Diagnosing the Aftermarket A to Z ·

2023/11/29

Matt Fanslow discusses the importance of giving credit where it's due, using actor Bill Hader as an example. He links this to the automotive industry, emphasizing the need for managers and owners to acknowledge their employees' good work. Matt also highlights the significance of positive customer interactions and the role of humility, honesty, and modesty in enhancing a shop's reputation.Show NotesThe trend of giving credit (00:02:36)Bill Hader's interviews and his habit of giving credit where it's

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36:53

Matt’s Mailbag: Hiring Bonuses, Flat Rate Pay and ...

Diagnosing the Aftermarket A to Z ·

2023/11/22

Join Matt Fanslow as he answers some questions from his listeners in his 'mailbag.' Matt discusses the hiring bonus dilemma, compensation and profit sharing, the power of training, the flat rate pay system, book recommendations and how to create a network of industry peers. Have a question for Matt to answer? Email him at: mattfanslowpodcast@gmail.comShow NotesHiring Bonuses for New Techs (00:02:27)Discussion on the fairness and impact of hiring bonuses for new technicians and how it affects

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40:32

Exploring Relationships, Health, and Personal Growth...

Diagnosing the Aftermarket A to Z ·

2023/11/15

Recorded Live at AAPEX 2023, Bob Heipp discusses personal health issues, the importance of open communication and vulnerability, and the subsequent lifestyle changes he made. The conversation further delves into the significance of honesty in relationships, mindfulness, and overcoming addictive behaviors.Show NotesWatch Full VideoThe Heart Attack Scare (00:02:05)Bob shares his experience of having a heart attack scare and undergoing a double bypass surgery.The Importance of Early Detection

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44:02

Behind the Scenes of the Industry’s Premier Podcast...

Diagnosing the Aftermarket A to Z ·

2023/11/10

Recorded Live at AAPEX 2023, Carm is joined in studio with Aftermarket Radio Network hosts Brian Walker and Matt Fanslow for milestone episode 900. Carm discusses the process of creating the podcast, the journey to expand to the Aftermarket Radio Network and how his daughter Tracy became a crucial part of the team, starting as an editor and eventually working full-time with him. Carm also reflects on the challenges he faced when starting the podcast, the importance of consistency, quality, and good

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57:19

Batteries, Diag Pay and Gwar, Oh My! [E108]

Diagnosing the Aftermarket A to Z ·

2023/11/08

"I know that if your pay structure is set up around production, you've already lost if you're hiring a diag tech."Recorded Live at AAPEX 2023, Matt Fanslow is joined by Isaac Rodell and Rich Falco. Together, they discuss battery reconditioning, hybrid vehicle repairs, the role of diagnostic technicians and their pay structure, the importance of reaching out for support and education, and a discussion on music and the process of building classes for automotive technicians.Show NotesHigh Voltage

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01:05:09

Psychology of Refusal to Evolve with Bryan Pollock...

Diagnosing the Aftermarket A to Z ·

2023/11/01

"We're going to talk about loss aversion, which risk aversion is essentially you don't want to risk anything, right? You don't like uncertainty, and you're willing to lose out big due to uncertainty and miscalculation. Loss aversion is when human beings really are essentially wired to dislike the loss of anything more than they like the gain of anything. It's more painful to lose something than gain it in the first place.""The tech's been working there for like a decade, so they have ten years

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43:52

Kitchen Nightmares with Carm Capriotto [E106]

Diagnosing the Aftermarket A to Z ·

2023/10/25

Drawing an unexpected parallel between the automotive and food industry, it comes down to maintaining quality and ensuring customer satisfaction. Tune in or watch as a video podcast on YouTube, as Matt Fanslow and Carm Capriotto compare the struggles of a restaurant owner and a shop owner as they watch 'Kitchen Nightmares 2023 Season 1 Episode 2.'Show NotesWatch Full Video EpisodeWatching "Kitchen Nightmares" (00:02:06)Discussion about watching the show "Kitchen Nightmares 2023 Season 1 Episode 2

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24:53

ASE Renewal App Rant [E105]

Diagnosing the Aftermarket A to Z ·

2023/10/18

Matt Fanslow discusses the ASE Renewal App, its purpose, and the misconceptions surrounding it. The app is not just a testing tool but a platform for continuous learning. Show Notes: The purpose of the ASE Renewal App (00:01:16)Role of ASE as a test developer and administrator (00:02:30)The app's focus on continued education (00:03:45)EBenefits of continued education in the automotive industry (00:09:55)Understanding the purpose of the app and the role of ASE in question development (00:14:03)The

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26:26

PSA: My Facebook Account was Hacked [E104]

Diagnosing the Aftermarket A to Z ·

2023/10/11

Matt Fanslow shares his frustrating experience with Facebook and its lack of customer support. On October 2nd he encountered issues with his account being hacked, password resets, and changing email accounts. Matt expresses disappointment in Facebook's lack of support and contrasts it with other platforms like Google and Amazon. He also emphasizes the importance of two-factor authentication and shares his surprise at discovering vulnerabilities that hackers can exploit.Show Notes with Timestamps:The

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57:28

Shame with Margaret Light [E103]

Diagnosing the Aftermarket A to Z ·

2023/10/04

Shame vs. Guilt: Margaret Light explains the difference between these two often confused emotions. Guilt is about feeling bad for doing something wrong, while shame is about feeling like a bad person. Guilt can motivate change, but shame can lead to negative self-critical thoughts and harm relationships.Show NotesThe difference between shame and guilt (00:01:30)Personal experience with shame (00:03:28)Challenging negative beliefs (00:06:22)Shame and Guilt (00:08:18)Discussion on the difference

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20:44

Opportunity Cost/Loss [E102]

Diagnosing the Aftermarket A to Z ·

2023/09/27

Matt Fanslow discusses the challenges and considerations of offering small engine repair services in an auto repair shop. He shares his personal experience with his grandparents' implement dealer and explains the low profitability of consumer-level products like chainsaws and lawn mowers. The concept of opportunity cost is emphasized, highlighting the potential loss of focusing on these additional services. He also discusses the challenges of finding parts for classic cars and the need to consider

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01:29:47

Chad Austin: Get Your A/C and Diag Mojo Going! [E101]

Diagnosing the Aftermarket A to Z ·

2023/09/20

Matt Fanslow is with Chad Austin, the owner of Austin Automotive in Canon City, Colorado. They discuss Chad's background as a mechanic and the challenges and successes of running a shop. They also discuss the importance of having the right tools for the job, the challenges of working on electronic modules, and the benefits of using digital tools in automotive repair. They touch on air conditioning systems, diagnostic techniques, and the future of AC system repairs in electric vehicles. Overall, they

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01:03:37

100th Episode with Justin Morgan and Pedro de la...

Diagnosing the Aftermarket A to Z ·

2023/09/13

Matt Fanslow, Pedro de la Torre, and Justin Morgan discuss the challenges and frustrations of working in the automotive industry. They talk about the difficulties of diagnosing and fixing cars, the pressure to perform, and the industry's changing landscape with new technologies and complex vehicles. They also touch on the importance of staying positive, time management, training, and skill development, dealing with module failures, and the impact of mental health on their work. The conversation

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24:14

Legacy for Auto Repair Professionals [E099]

Diagnosing the Aftermarket A to Z ·

2023/09/06

Matt Fanslow explores the significance of leaving a legacy and acknowledging the contributions of others in our industry. He highlights the expertise of his friend Tommy Oliva in module cloning and programming and emphasizes the importance of giving credit to mentors and references. Matt draws inspiration from the entertainment industry, particularly actor Bill Hader, who credits his colleagues for their contributions. He believes adopting this practice can foster collaboration and improvement in

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49:48

Thinking About Getting Into ADAS? with Andrew Gonyou...

Diagnosing the Aftermarket A to Z ·

2023/08/30

Matt Fanslow and Andrew Gonyou discuss ADAS (Advanced Driver Assistance Systems) and the process of calibrating them in vehicles. They cover different types of ADAS systems, calibration methods, the equipment needed and the importance of having accurate information and documentation for ADAS calibrations. They also touch on the risks and considerations of using aftermarket tools. Remember, the key to success in ADAS calibrations lies in education, documentation, and adherence to procedures. Stay

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58:12

He Quit!!! with Collin Draker [E097]

Diagnosing the Aftermarket A to Z ·

2023/08/23

Collin Draker discusses his YouTube channel and the issues he has faced in the automotive industry. He also discusses the flat rate pay system, the lack of quality control in certifications, and the need for better training and compensation for technicians.The rise of Collin Draker's YouTube channel (00:00:12)Collin Draker discusses his YouTube channel and the various automotive-related content he creates.Collin's frustration with the automotive industry (00:01:45)Collin explains why he made a video

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24:39

Unintended Consequences: The Impact of Over Reliance...

Diagnosing the Aftermarket A to Z ·

2023/08/16

Matt Fanslow discusses his concerns about relying too heavily on databases and artificial intelligence in automotive diagnostics. He emphasizes the potential long-term repercussions of this reliance on critical thinking skills and reasoning. He also brings up the issue of flat rate pay and how it can affect diagnostic work. He also mentions the challenges when a database lacks information on newer cars or technologies. This episode is a reminder of the importance of maintaining a balance between

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143 results

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