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PODCAST

Profiles in Prosperity

Service Roundtable

Do you like stories about business? I do! I’m endlessly fascinated by the creative and innovative strategies business people employ to build their businesses. I love the stories of how businesses were started, bought, sold, grown, failed, and the stories of pitfalls and advances. They’re all interesting. As someone who runs a business and advises others who run businesses, I find the stories useful and informative as well as cautionary and inspirational.

business management & marketing

All Episodes

31:43

132 - Chuck Worley - Outwork Everybody, Part 1

Profiles in Prosperity ·

2024/05/01

Chuck Worley is the owner, founder, and leader of Worley's Home Services in the Hampton Roads, Virginia area. Worley's Home Services is a full, whole home services company - HVAC, Plumbing, Electrical, Insulation, and Crawlspace Encapsulation. Worley's is a very successful company, but, as many know, the road to success can be very bumpy with difficult detours. Chuck's experienced all of that and it's a great story. Even better are his innovative ideas and inspirational contributions

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17:27

131 - Ryan StMichel - Excelling in Consultative Selling

Profiles in Prosperity ·

2024/04/16

Ryan StMichel is the owner of Grove Mechanical in Crookston Minnesota. Grove Mechanical was founded in 1978 by Ryan's Grandfather and Ryan purchased the company from his uncle. Ryan created a unique consultative, no-pressure, sales process that results in high-quality, high-value systems installations, delighted customers, and a very high close rate. How does he do it? Listen and

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38:48

130 - Stephanie Postell - Maybe This Is Like...

Profiles in Prosperity ·

2024/04/02

Stephanie Postell is the Chief Operating Officer and owner (with her husband, David) of Anchor Heating and Air. Stephanie has enjoyed a diverse career prior to joining the HVAC industry. She started off as a Kindergarten teacher, owned and worked in different businesses before working for an HVAC company and eventually starting her own HVAC business. Stephanie has a wealth of experience, and vast expertise in operations. We talk with her about her background, her experiences in different HVAC

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20:30

129 - Mike Chastain - Absolute Plumbing

Profiles in Prosperity ·

2024/03/19

A blessed accident caused Mike Chastain to need a job at a very young age. So he went from 9th grade right into plumbing. After gaining valuable experience in new construction plumbing, the new housing market collapse caused him to make another change and start his own business with his wife, Katie. The ups and downs of business ownership caused them to learn a lot and grow. We'll hear about: The blessing of family in the business Starter coaches The roller coaster of business

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18:26

127 - Gina and Philip Ferrara - Ron Smith Fired Me!

Profiles in Prosperity ·

2024/02/14

Gina and Philip Ferrara are the founders, owners, and hands-on leaders of LibertyAir providing HVAC services in Gainsville, Florida. They are married to each other, and have children together. Like many owners they've had their share of struggles as they built a successful and strong business, including getting fired by their business coach, the late, great Ron Smith. But they came back! Their business is still growing and it's very successful. They've won numerous awards! Philip branched off into

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19:51

126 - Joe Strittmatter - Selling and Growing

Profiles in Prosperity ·

2024/01/29

Joe Strittmatter is the founder of Strittmatter Plumbing, Heating, and AC in Denton Texas. In episode 38 "Growing a Multi-Trade Powerhouse" we interviewed Joe and learned about his start in our industry and the grow of his company. In this episode we learn about what's happened since. In short, Joe continued to grow his company, sold to a private equity company, ended up running both Strittmatter AND Frymire, and, at the time of this recording, was just leaving the private equity

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23:06

125 - Dave Rothacker - Top Business Books of 2023

Profiles in Prosperity ·

2024/01/16

Dave Rothacker joins us again to review his top business books from 2023. Of all the books Dave read in 2023, these are the ones you can't afford to overlook. Dave reviews the books, explains why they are the best of 2023, and provides insight about maximizing value from your reading. To contact Dave directly, email him at Dave@GoTimeSuccessGroup.com

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20:38

124 - Renee Lucas - Woman of the Year

Profiles in Prosperity ·

2023/12/27

Renee and Travis Lucas are the owners of LCS Heating and Cooling in Indianapolis, Indiana. Renee was recently named Woman of the Year. Renee is not just a great owner with an incredible track record, she is also a Service Nation Premier Coach, a person who cheerfully helps others, and works to make our industry stronger and better. Her award is clearly very well-deserved! Renee discusses: Her surprise and happiness at being named Woman of the Year. Recent developments at LCS. A

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34:37

123 - Doug Wyatt - Synergy Learning Systems

Profiles in Prosperity ·

2023/12/12

Doug Wyatt brings an impressive level of energy and commitment to everything he does. That is demonstrated in his entrepreneurial endeavors, his personal and professional growth, and most recently in the development of Synergy Learning Systems. In this fascinating episode you will learn about: How Doug Wyatt's childhood of rural poverty fueled his ambition, work ethic, and values. His early entrepreneurial success in the world of pizza coupons. Doug's early and

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19:27

122 - Tom Piscitelli - T.R.U.S.T. Training and...

Profiles in Prosperity ·

2023/11/21

Tom Piscitelli is a thought leader and top trainer in our industry, providing training for technicians, salespeople, dispatchers, CSRs, and business owners who provide HVAC, Plumbing, and Electrical Service. Tom's training is thoughtful, thorough, ethical, and extremely effective. In addition to training, Tom is an accomplished and respected author, speaker, and consultant. In this episode you'll hear from Tom and learn: How Tom Piscitelli got into our industry, grew his

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35:17

121 - Kim and Buford Martin - Contractor to Coach

Profiles in Prosperity ·

2023/11/07

Kim and Buford Martin had been in the HVAC industry, not as contractors, before they started Martin's Heating and Cooling in Fort Smith, Arkansas. They went through the struggles of starting and growing a Home Service Business before joining Service Nation Alliance and then building tremendous growth and profitability. Eventually they sold the business and are now Service Nation Premier coaches where they share their accumulated experience and wisdom. In this episode, Kim and Buford

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33:36

120 - Lisa McCarthy - Out of the Box Technology

Profiles in Prosperity ·

2023/10/24

Lisa McCarthy is the brilliant Founding Partner and Chief Strategy Officer of Out of the Box Technology. She has built a company with incredibly valuable services for contractors. Her expertise and experiences with residential service companies (and many other industries) gives her insight shared by very few. A few highlights from our conversation: How and why Lisa started working directly with clients and entered the HVAC and Plumbing industries The services Out

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16:46

119 - Ed O'Connell Goes To Service World Expo

Profiles in Prosperity ·

2023/10/10

He's back! The inimitable Ed O'Connell returns to Profiles In Prosperity to give a report on Service World Expo, the leading residential service expo. Ed reports on: Why he goes to Service World Expo every year. Implementation of ideas from Service World Expo, and return on investment What he learned The keynote that impressed Ed the most Information sharing The amazing Service World Expo parties Fundraising for the Joseph Groh Foundation Why some contractors fail

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28:56

118 - Jim Hinshaw - Sales and Management Guru

Profiles in Prosperity ·

2023/09/26

Jim Hinshaw has vast and impressive experience in Residential Service. In this episode of Profiles in Prosperity, Jim focuses on what we need to be doing differently in sales right now. Story telling in the sales process to engage customers Emotion and logic The six categories of emotions in sales with examples Fear Greed Jealousy Altruism Shame Pride How to find great salespeople In addition to being a great consultant,

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29:47

117 - Rory Krueger - Krueger Heating, Air...

Profiles in Prosperity ·

2023/09/12

Krueger Heating, Air Conditioning, Geothermal is a great example of a successful family-owned company with organic, controlled growth. Rory Krueger, president, founder, and owner is a Service Nation Mentor with tremendous and experience in this industry. Krueger has a substantial Geothermal division. Rory discusses his company history and growth, gives advice for advisory board members, and provides insight into Geothermal.

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19:10

116 - George Blitch Goes All Out

Profiles in Prosperity ·

2023/08/29

Need some inspiration and motivation? George Blitch is building a rapidly-growing HVAC company, rebranding, and creating a great future for his team and his young (and also growing!) family. In this episode you’ll hear: • The rebranding process • How George started his business • Why he rebranded • How he accessed mentors that made a difference • Advice for growth and integrity If you are in residential service (HVAC, plumbing, electrical, etc) and want to stay on top of your game and grow, you

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28:39

115 - Roy White - From Technician to Purpose-Driven...

Profiles in Prosperity ·

2023/08/18

Roy White is the owner and leader of Fixed Right and Guaranteed. Roy shares his journey to success, provides sage advice, describes their unique recruiting, and talks about how his business purpose has changed.

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13:50

114 - Michelle Myers - The Pink Callers

Profiles in Prosperity ·

2023/08/01

Could remote back office support boost your business? There are many who successfully use this model. Michelle Myers, founder of Pink Callers, explains the services and benefits they provide. This is information you need to know!

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24:32

113 - Andy Hobaica - Success in Sales and More

Profiles in Prosperity ·

2023/07/17

Andy Hobaica is one of the top HVAC Comfort Advisors in our industry. Why is he so successful? What does he do that most don't? This episode will leave you inspired and motivated. You'll want to share it with your team!

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25:34

112 - Ron Strelke - Focus on Others

Profiles in Prosperity ·

2023/07/03

Today we're talking with Ron Strelke, owner of Force Home Services in the DFW area, and a Service Nation Advisory Board Mentor. We learn about Ron's unusual entrance into our industry, the death of two cherished co-workers, his personal and professional growth, and the resulting culture of serving others.

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151 results

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