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PODCAST

The Only Constant - A Playbook for Change Leaders

You’ve been asked to lead major change and transformation initiatives but it feels like you’re spending more time repeating yourself, aligning stakeholders, and writing reports than actually leading the change? You’re not alone. Join Nellie Wartoft, CEO of Tigerhall and Chair of the Executive Council for Leading Change (ECLC), as she interviews top change leaders who will be highlighting best practices, frameworks, and lessons learned on how to successfully lead all aspects of large-scale change and

business management

All Episodes

00:30:16

Partnering with Internal Comms with Christian...

The Only Constant - A Playbook for Change Leaders ·

2025/09/30

Why do internal comms teams and change teams clash so often during transformations?In this week's episode of the Only Constant, Christian Lundberg (CSO, Vocable Communications) discusses with Nellie Wartoft how internal communications and change communications serve fundamentally different purposes - one focused on efficient information transmission, the other on creating authentic connections that drive behavioral change. They explore the shift from one-way "newspaper" style messaging

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00:19:27

Why Transformation Capability Is the New Competitive...

The Only Constant - A Playbook for Change Leaders ·

2025/09/23

Change isn't just accelerating—it's gone exponential. And most organizations are about to get left behind.In this week's episode of the Only Constant, Aric discusses with Nellie Wartoft how the pace of technological change has shifted from Moore's Law's predictable two-year cycles to explosive six-month doubling periods, why traditional change management approaches are now obsolete, and how building enterprise-level transformation offices with both hard capabilities and cultural

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00:29:24

The Economic Model of the AI Era: UBI Funded Through...

The Only Constant - A Playbook for Change Leaders ·

2025/09/16

What if the solution to AI-driven unemployment isn't government handouts, but finally getting paid for the data you've been giving away for free?In this week's episode of the Only Constant, Amelia Green discusses with Nellie Wartoft how traditional UBI pilots fail due to unsustainable government funding, why tech giants are making record profits from our personal data, and her revolutionary approach to creating a self-funded universal basic income by treating data as personal assets that

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00:22:59

The Data Cleanliness Myth Blocking Your AI...

The Only Constant - A Playbook for Change Leaders ·

2025/09/09

Your AI is only as biased as the humans who created the data it learns from.In this week's episode of the Only Constant, Richard Wiedenbeck (CAIO, Ameritas) discusses with Nellie Wartoft how the myth of needing perfectly structured data for AI is holding companies back, why information sets matter more than data sets, and how AI is actually exposing the mediocre management practices we've been accepting for years.Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the

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00:29:57

Creating Change-Ready Internal Comms with Allison...

The Only Constant - A Playbook for Change Leaders ·

2025/09/05

What happens when you take the leap of faith and actually trust your workforce to engage with internal comms?In this week's episode of the Only Constant, Allison Nelik discusses with Nellie Wartoft how to overcome the control mindset in internal communications, why two-way feedback drives transformation success, and how to create an internal news outlet that employees actually want to engage with.Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the

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00:36:12

Case Story: Building a Hard Business Case for a Soft...

The Only Constant - A Playbook for Change Leaders ·

2025/08/26

"It's really just garbage pickup, isn't it?" When a senior executive dismisses the business’ sustainability initiative with those words, you know you need to flip the script.In this week's episode of the Only Constant, Gina Cano (Sr. Director Strategy, Dell) discusses with Nellie Wartoft how she transformed a failing sustainability program from environmental fluff into hard business value, achieving 4x cost savings and 5x recovery value by tying the program’s goals with what

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00:36:22

Activating Change Leadership Throughout Your...

The Only Constant - A Playbook for Change Leaders ·

2025/08/19

The modern workforce expects leaders to be coaches, not commanders, so why do we still manage change like it's 1970?In this week's episode of the Only Constant, Annemie Verrijken (VP Change Management, Belden) discusses with Nellie Wartoft how COVID accelerated the shift toward people-first change management, why speaking senior leadership's language about ROI and risk is crucial for getting buy-in, and her proven strategies for creating "pull" rather than "push" when

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00:29:18

A Holistic Framework for Transformation with Jennifer...

The Only Constant - A Playbook for Change Leaders ·

2025/08/12

Why do brilliant strategic visions crash and burn when they make first contact with reality?In this week's episode of The Only Constant, Jennifer Dass (Chief Operations & Transformation Officer, Advertising Agencies & Co-Founder of Dass Collective) discusses with Nellie Wartoft how to navigate complex transformations through her own proven Dass framework, covering everything from stakeholder alignment and hybrid operating models to the critical role of change management in achieving 10x

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00:29:31

Determining Your Level of OCM Maturity with Dan...

The Only Constant - A Playbook for Change Leaders ·

2025/08/05

Are you spreading yourself too thin across multiple initiatives, or should you bet everything on one transformational win?In this week's episode of the Only Constant, Dan Rickards (Interim Head of Change, Group Transformation, BBC) discusses with Nellie Wartoft how to strategically build organizational change management maturity and how to turn those early wins into headcount. ----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the ⁠⁠⁠⁠⁠⁠⁠⁠Executive Council

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00:19:27

Building the Business Case for Change with Aric Wood...

The Only Constant - A Playbook for Change Leaders ·

2025/07/29

What if every transformation dollar could pay for itself twice? In this week's episode of The Only Constant, Aric Wood discusses with Nellie Wartoft how to speak CFO, leverage past organizational failures as proof points, and structure bronze-silver-gold investment options that guarantee project success while accelerating strategy activation velocity.----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the ⁠⁠⁠⁠⁠⁠⁠⁠Executive Council for Leading Change

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00:27:30

How a Brand Person Would Do Change Management with...

The Only Constant - A Playbook for Change Leaders ·

2025/07/22

Traditional change frameworks can only take you so far. So, let’s take a page out of the marketing playbook.In this week’s episode of the Only Constant, Nicolas Becquet (Transformation Senior Director, Pernod Ricard) discusses with Nellie Wartoft how borrowing from brand marketing - purpose, consistency, symbolism, and storytelling - creates the emotional engagement that makes change stick in ways only a seasoned marketer would know. ----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of

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00:27:48

When Organizations Start Asking for More Change with...

The Only Constant - A Playbook for Change Leaders ·

2025/07/15

What happens when you focus on building change capability instead of just managing individual projects? In this episode of The Only Constant, Dan Rickards (Interim Head of Change, BBC) discusses with Nellie Wartoft how transformation offices can grow by unlocking different parts of their function, all while creating consistency in how their organization interacts with change and increasing their credibility as a core office in its own right. ----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of

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00:32:03

CFOs Don’t Fund Feelings with Aric Wood (CSO, Tigerhall)

The Only Constant - A Playbook for Change Leaders ·

2025/07/08

What if the reason why so many transformations fail isn't due to poor strategy but due to poor financial storytelling?In this episode of The Only Constant, Aric Wood (Chief Strategy Officer, Tigerhall) discusses with Nellie Wartoft why senior change leaders must learn to "speak CFO" to win the resources they need and bill strategy activation resources as "ROI insurance". It’s time to translate the realities you know all too well into terms your CFO will actually

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00:38:25

The 3 Must-Have Traits of Top Change Talent with...

The Only Constant - A Playbook for Change Leaders ·

2025/07/01

You have the budget, you need more hands on deck but who should you hire exactly? You might think ‘someone like me’ but Roger Guerrero has a completely different answer. In this episode of The Only Constant, Roger Guerrero (Head of Strategy Execution, Merck) discusses with Nellie Wartoft how to not be limited by your own definition of what a transformation office should be and shares his blueprint for building execution-focused teams that actually deliver results.----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie

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00:28:11

Moving from Chaos to a One-Team Corporate Culture...

The Only Constant - A Playbook for Change Leaders ·

2025/06/24

What happens when your organization's biggest strategic challenge isn't technology, process, or budget but just getting everyone to play for the same team?In this episode of The Only Constant, Ben Cook (Head of Global Customer Service Strategic Transformation at Ford) discusses with Nellie Wartoft how to build more than surface-level alignment for the strategic direction your organization must follow. Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the

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00:38:47

How to Work With Consultants: The 5 Pillars for...

The Only Constant - A Playbook for Change Leaders ·

2025/06/17

Would you work out if you didn't gain any health benefit from it? Probably not. Yet this is exactly what we're asking our teams to do with organizational change.If you’re ready to connect the dots between executive vision and frontline execution for your org, you won’t want to miss this week’s episode of The Only Constant with James Hoch (Sr. Director of Transformation & Strategy, Teradata) and Nellie Wartoft ----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of

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00:28:31

Work Design: The Hidden Lever for Transformation with...

The Only Constant - A Playbook for Change Leaders ·

2025/06/10

When was the last time your organization redesigned work, not just reorganized jobs? Ravin Jesuthasan, bestselling author and global leader for transformation services at Mercer, explains why work redesign is the missing foundation for successful transformation. Drawing from his books "Work Without Jobs" and "The Skills-Powered Organization," Ravin shares how deconstructing work into its core tasks and redeploying them efficiently led to extraordinary results—like an oil company

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00:28:41

When Your Leaders Can’t Lead Change: How to Make...

The Only Constant - A Playbook for Change Leaders ·

2025/06/03

Why do technical experts often make poor change leaders? Roger Guerrero, Head of Enterprise Strategy Execution at Merck, challenges how organizations select and develop leaders in transformation environments. Drawing from his experience overseeing Merck's corporate strategy implementation, Roger explains why change leadership shouldn't be confined to specialized teams but embedded as a core expectation for all managers. He argues that companies over-index on technical expertise while

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00:17:47

How to Flatten an Organization Without Breaking It...

The Only Constant - A Playbook for Change Leaders ·

2025/05/27

Restructuring without destroying morale? It's possible! Connie Klimko, Transformation Lead at Siemens Energy, takes us inside their successful flattening of a hierarchical organization that eliminated management layers while keeping talent. She reveals their strategy for reframing career paths beyond traditional "boxes" on org charts, empowering experts, and rebuilding trust between newly combined teams. From transparent job postings to innovative team-bonding tactics like role-swapping, Connie

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00:27:20

Why Your Perfect Change Plan Still Faces Resistance...

The Only Constant - A Playbook for Change Leaders ·

2025/05/20

Ever wonder why perfectly logical transformation plans meet fierce resistance? Travis Hahler, change management expert and neuroscience researcher, reveals how our brains are hardwired to fight change through two fundamental mechanisms: energy conservation and protection. For transformation leaders, this shifts the entire approach from trying to design "lovable" changes to creating environments where adoption can thrive despite neurological barriers. Travis explains why your most vocal

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