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PODCAST

The Only Constant - A Playbook for Change Leaders

You’ve been asked to lead major change and transformation initiatives but it feels like you’re spending more time repeating yourself, aligning stakeholders, and writing reports than actually leading the change? You’re not alone. Join Nellie Wartoft, CEO of Tigerhall and Chair of the Executive Council for Leading Change (ECLC), as she interviews top change leaders who will be highlighting best practices, frameworks, and lessons learned on how to successfully lead all aspects of large-scale change and

business management

All Episodes

00:19:27

Building the Business Case for Change with Aric Wood...

The Only Constant - A Playbook for Change Leaders ·

2025/07/29

What if every transformation dollar could pay for itself twice? In this week's episode of The Only Constant, Aric Wood discusses with Nellie Wartoft how to speak CFO, leverage past organizational failures as proof points, and structure bronze-silver-gold investment options that guarantee project success while accelerating strategy activation velocity.----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the ⁠⁠⁠⁠⁠⁠⁠⁠Executive Council for Leading Change

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00:27:30

How a Brand Person Would Do Change Management with...

The Only Constant - A Playbook for Change Leaders ·

2025/07/22

Traditional change frameworks can only take you so far. So, let’s take a page out of the marketing playbook.In this week’s episode of the Only Constant, Nicolas Becquet (Transformation Senior Director, Pernod Ricard) discusses with Nellie Wartoft how borrowing from brand marketing - purpose, consistency, symbolism, and storytelling - creates the emotional engagement that makes change stick in ways only a seasoned marketer would know. ----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of

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00:27:48

When Organizations Start Asking for More Change with...

The Only Constant - A Playbook for Change Leaders ·

2025/07/15

What happens when you focus on building change capability instead of just managing individual projects? In this episode of The Only Constant, Dan Rickards (Interim Head of Change, BBC) discusses with Nellie Wartoft how transformation offices can grow by unlocking different parts of their function, all while creating consistency in how their organization interacts with change and increasing their credibility as a core office in its own right. ----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of

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00:32:03

CFOs Don’t Fund Feelings with Aric Wood (CSO, Tigerhall)

The Only Constant - A Playbook for Change Leaders ·

2025/07/08

What if the reason why so many transformations fail isn't due to poor strategy but due to poor financial storytelling?In this episode of The Only Constant, Aric Wood (Chief Strategy Officer, Tigerhall) discusses with Nellie Wartoft why senior change leaders must learn to "speak CFO" to win the resources they need and bill strategy activation resources as "ROI insurance". It’s time to translate the realities you know all too well into terms your CFO will actually

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00:38:25

The 3 Must-Have Traits of Top Change Talent with...

The Only Constant - A Playbook for Change Leaders ·

2025/07/01

You have the budget, you need more hands on deck but who should you hire exactly? You might think ‘someone like me’ but Roger Guerrero has a completely different answer. In this episode of The Only Constant, Roger Guerrero (Head of Strategy Execution, Merck) discusses with Nellie Wartoft how to not be limited by your own definition of what a transformation office should be and shares his blueprint for building execution-focused teams that actually deliver results.----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie

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00:28:11

Moving from Chaos to a One-Team Corporate Culture...

The Only Constant - A Playbook for Change Leaders ·

2025/06/24

What happens when your organization's biggest strategic challenge isn't technology, process, or budget but just getting everyone to play for the same team?In this episode of The Only Constant, Ben Cook (Head of Global Customer Service Strategic Transformation at Ford) discusses with Nellie Wartoft how to build more than surface-level alignment for the strategic direction your organization must follow. Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the

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00:38:47

How to Work With Consultants: The 5 Pillars for...

The Only Constant - A Playbook for Change Leaders ·

2025/06/17

Would you work out if you didn't gain any health benefit from it? Probably not. Yet this is exactly what we're asking our teams to do with organizational change.If you’re ready to connect the dots between executive vision and frontline execution for your org, you won’t want to miss this week’s episode of The Only Constant with James Hoch (Sr. Director of Transformation & Strategy, Teradata) and Nellie Wartoft ----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of

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00:28:31

Work Design: The Hidden Lever for Transformation with...

The Only Constant - A Playbook for Change Leaders ·

2025/06/10

When was the last time your organization redesigned work, not just reorganized jobs? Ravin Jesuthasan, bestselling author and global leader for transformation services at Mercer, explains why work redesign is the missing foundation for successful transformation. Drawing from his books "Work Without Jobs" and "The Skills-Powered Organization," Ravin shares how deconstructing work into its core tasks and redeploying them efficiently led to extraordinary results—like an oil company

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00:28:41

When Your Leaders Can’t Lead Change: How to Make...

The Only Constant - A Playbook for Change Leaders ·

2025/06/03

Why do technical experts often make poor change leaders? Roger Guerrero, Head of Enterprise Strategy Execution at Merck, challenges how organizations select and develop leaders in transformation environments. Drawing from his experience overseeing Merck's corporate strategy implementation, Roger explains why change leadership shouldn't be confined to specialized teams but embedded as a core expectation for all managers. He argues that companies over-index on technical expertise while

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00:17:47

How to Flatten an Organization Without Breaking It...

The Only Constant - A Playbook for Change Leaders ·

2025/05/27

Restructuring without destroying morale? It's possible! Connie Klimko, Transformation Lead at Siemens Energy, takes us inside their successful flattening of a hierarchical organization that eliminated management layers while keeping talent. She reveals their strategy for reframing career paths beyond traditional "boxes" on org charts, empowering experts, and rebuilding trust between newly combined teams. From transparent job postings to innovative team-bonding tactics like role-swapping, Connie

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00:27:20

Why Your Perfect Change Plan Still Faces Resistance...

The Only Constant - A Playbook for Change Leaders ·

2025/05/20

Ever wonder why perfectly logical transformation plans meet fierce resistance? Travis Hahler, change management expert and neuroscience researcher, reveals how our brains are hardwired to fight change through two fundamental mechanisms: energy conservation and protection. For transformation leaders, this shifts the entire approach from trying to design "lovable" changes to creating environments where adoption can thrive despite neurological barriers. Travis explains why your most vocal

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00:21:23

Building a Technology Leadership Role That Actually...

The Only Constant - A Playbook for Change Leaders ·

2025/05/13

When does a company need its first-ever Chief Technology Officer? Shankar Kalyana takes us behind the scenes of becoming Stantec's first CTO while simultaneously leading their digital transformation and AI initiatives. With refreshing honesty, he shares how he balanced technical expertise with transformation leadership, shaped a role that didn't previously exist, and executed a strategic 100-day plan that started with deep listening. Shankar explains why the traditional CIO/CTO division is

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00:30:18

Visa’s Recipe for Measuring Change Effectiveness with...

The Only Constant - A Playbook for Change Leaders ·

2025/05/06

Ever get asked for proof that your transformation is working? While the rest of the business obsesses over dashboards and metrics, transformation leaders are often left with... vibes? Stacey Taylor, Vice President of Implementation & Change at Visa, has cracked the code on measuring the "unmeasurable" in change initiatives. She shares their practical three-pillar framework connecting individual performance to organizational outcomes, using real examples from Agile and Gen AI rollouts. She

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00:28:16

When to Stop a Change Initiative: Navigating...

The Only Constant - A Playbook for Change Leaders ·

2025/04/29

Are your stakeholders making or breaking your transformation efforts? Hardeep Kaur, Director of Business Transformation at Merck, shares her three-stage approach to stakeholder management that has driven successful change across her 25-year pharmaceutical industry career.Discover how to map stakeholders on an influence/impact matrix, create tailored engagement plans, and maintain alignment throughout the change journey. Hardeep reveals the telltale signs of stakeholder disengagement (like canceled

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00:23:39

Transformation Accelerators as Change Special Forces...

The Only Constant - A Playbook for Change Leaders ·

2025/04/22

You may well be familiar with the stat that 70% of organizational changes fail. But what if you could build an internal "special forces" team that turns that statistic on its head?In this week's episode, Connie Klimko, Transformation Lead at Siemens Energy, explains how she's created a two-tiered system of change champions that has demonstrably improved productivity, profitability, and customer satisfaction during major transformations.Connie shares the nuts and bolts of their

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00:34:30

Running Transformation Like a Marketing Campaign with...

The Only Constant - A Playbook for Change Leaders ·

2025/04/15

If marketing is dating, change management is like a marriage that constantly needs some spice. In this conversation, Nellie speaks with Stacey Taylor, VP of Implementation and Change at Visa, about the glaringly obvious overlaps between marketing principles and successful organizational change. “Everyone says change is hard, but nobody says marketing is hard,” - despite both disciplines aiming to shift human behavior. Discover Stacey's ACT framework (Audience, Connect, Tune) that applies

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00:20:58

How to Get the C-Level Involvement Your...

The Only Constant - A Playbook for Change Leaders ·

2025/04/08

"If you're not leading change, what are you leading?" In this week’s episode, Aric Wood, Tigerhall's Chief Strategy Officer, challenges us to move beyond change management to embrace change leadership as a C-suite imperative.With the average employee now facing 17-18 significant changes annually (compared to just 1-2 a decade ago), organizations that delegate transformation to siloed teams are setting themselves up for failure. The data is clear: when CEOs lead from the front,

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00:30:46

Why 80% of AI Initiatives Fail and How Change Leaders...

The Only Constant - A Playbook for Change Leaders ·

2025/04/01

Here's a stat that might make you spit out your coffee: 80% of AI projects launched last year failed to deliver on their promises. Yikes! In this conversation that's refreshingly no nonsense, Nellie chats with Shankar Kalyana, CTO at Stantec, about why so many change leaders are struggling with AI implementation and what the successful 20% are doing differently.Shankar cuts through the AI hype with practical wisdom from someone who's actually made this stuff work. He shares why your team

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00:33:30

How Top Change Leaders Focus on the 20% That Actually...

The Only Constant - A Playbook for Change Leaders ·

2025/03/25

We've all heard that phrase "work smarter, not harder." But has anyone actually told you what that means in practice? For those of us leading change and transformation, the gap between working ourselves to the bone and actually creating impact can feel frustratingly wide.This week, Nellie speaks to Chris Hirst, former Global CEO of Havas Creative, and author of ‘No Bullshit Change’, ‘No Bullshit Leadership’, and the upcoming ‘Indispensable: The No Bullshit Guide to Career Success’. Chris reveals a

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00:23:21

Workshopping Your Way to Leadership Alignment with...

The Only Constant - A Playbook for Change Leaders ·

2025/03/18

Whenever change initiatives are being presented within senior leadership meetings, many times leaders nod enthusiastically, but privately harbor doubts about changes. After all, a comfortable lie is often easier than an uncomfortable truth, but this is why change initiatives often derail despite executive sponsorship.Join Barbara Roos (Director of Change Centre of Excellence at Intel Corporation) and Nellie Wartoft as Barbara reveals her secret weapon to combat this problem: a workshop that surfaces

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