x

75% of people globally want unbiased news (Pew Research) but are concerned they're not getting that.

Get balanced coverage with Symby. See how stories are covered across diverse outlets and spot when one side covers a story the other skips.

PODCAST

NN/G UX Podcast

Nielsen Norman Group

The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com

technology

All Episodes

00:33:19

Bonus Episode: Design’s Role as AI Expands (Feat. Don...

NN/G UX Podcast ·

2024/03/28

AI is changing faster than we can sometimes process and will likely do so for a while. The recent tech layoffs have also not spared UX professionals, adding to the uncertainty about our future roles in this rapidly changing environment. While there is still much we don't know about AI, Don Norman, co-founder of NN/g, and Sarah Gibbons, VP at NN/g, share their insights on the future roles of designers, encouraging professionals to think big in the wake of AI's advancements.Related NN/g

en

00:32:15

37. XR: Improving Learning Outcomes

NN/G UX Podcast ·

2024/03/01

Extended reality (XR) experiences hold the potential to transform the way we learn, work, and collaborate. Specifically, it can make educational experiences more interactive, engaging and ultimately drive higher learning outcomes. In this episode, we feature Jan Plass, who discusses the affordances of XR technology, provides examples of XR learning experiences and shares his expectations for its impact on the education landscape. Jan Plass is a Professor at New York University, Paulette Goddard

en

00:45:22

36. AI & UX: Innovations, Challenges, and Impact

NN/G UX Podcast ·

2024/02/16

The surge of AI is currently changing the way we work and live. To avoid feeling left behind, it is important to engage with and understand these tools. This is true for UX designers just as much as almost everybody else. In this episode, we feature Henry Modisett from Perplexity AI and Kate Moran to get two insightful perspectives on the current state of AI and its connection to UX.Learn more about Henry Modisett Learn more about Kate Moran Perplexity.AI NN/g ARTICLES & TRAINING COURSES AI

en

00:37:11

35. Wireframing & Prototyping (feat. Leon Barnard,...

NN/G UX Podcast ·

2024/02/02

Wireframing is an incredibly useful design technique to flesh out conceptual ideas and communicate them to others. However, with the advent of powerful prototyping tools, some designers may think of these as irrelevant or outdated practices. Leon Barnard, Content Manager at Balsamiq and co-author of the book Wireframing for Everyone, discusses why he thinks wireframing is not only still relevant, but essential for maximizing creativity and innovative thinking. Connect with Leon Barnard Balsamiq

en

00:43:24

34. Data-Driven Decision-Making and Intranet Design...

NN/G UX Podcast ·

2024/01/05

We often talk about measuring progress, but it can sometimes be harder to do in practice than in theory, especially when you’re combining mixed research methods. However, some teams have managed to not only make sense of the data, but use it to make award-winning designs. In this episode we feature two members of Princeton University’s award-winning intranet team: Charlie Kreitzberg, Senior UX Advisor, and Christian Knoebel, Director Digital Strategy, and how they combined two frameworks: the 5D

en

00:44:06

33. Tracking UX Progress with Metrics (feat. Dr. John...

NN/G UX Podcast ·

2023/12/04

Measuring a user experience can be intimidating at first, but it's an essential part of determining whether your work is moving in the right direction (and by how much). UX Master Certified Dr. John Pagonis shares his experiences from working with other organizations on measuring UX improvements and interpreting quantitative data. Learn more about John Pagonis: Connect on LinkedIn Watch a past keynote talk: Usefulness measurement: A practical guide for all UXers (37 min video)⁠ NN/g

en

00:02:06

Quick Update: Episodes Now On YouTube!

NN/G UX Podcast ·

2023/10/13

(But don't worry, we will still continue publishing future episodes on Spotify, Apple Podcasts, and many other platforms!) Check out our YouTube Channel here Go to our YouTube Podcast playlist

en

00:43:15

32. Conducting Research with Employees (feat. Angie...

NN/G UX Podcast ·

2023/09/08

Research with employees might sound easy in theory: you work in the same company as the people you need to observe or interview, and you might not even need to pay them for input. However, there's a bit more to it than meets the eye. In this episode, we feature UX Master Certified Angie Li, and she discusses what has helped her organize and run successful research with internal team members. Learn more about Angie Li NN/g Articles & Training Courses Employees as Usability-Test Participants

en

00:37:18

31. Service Design 101 (feat. Thomas Wilson, UXMC,...

NN/G UX Podcast ·

2023/08/11

Members of our UX Master Certified community are applying UX principles to their work in a range of different ways. In this episode, we interview Thomas Wilson, Senior Principal Service Designer at United Healthcare and discuss what service design is and what makes it challenging and rewarding. Learn more about Thomas Wilson: LinkedIn NN/g Service Design Resources: Service Blueprinting (full-day or half-day formats) Service Design Study Guide (free article with links to many more) Learn more

en

00:32:08

30. Stakeholder Relationships (feat. Sarah Gibbons,...

NN/G UX Podcast ·

2023/07/07

Building stakeholder relationships is no easy task but it is crucial for getting buy-in, aligning expectations and ultimately building trust. But, what even is a "stakeholder" and how do you know if you have good relationships built? In this episode, we feature a conversation between Samhita Tankala and Sarah Gibbons who discuss the challenges that come with stakeholder management and how to build successful relationships. Learn more about Sarah Gibbons Related NN/g articles, videos, and

en

00:36:21

29. UX Mentorship (feat. Tim Neusesser, UX Specialist...

NN/G UX Podcast ·

2023/06/02

The importance of mentorship for personal and professional development is an often-discussed topic, yet it can be challenging to find a mentor or become a mentor yourself. In this episode, we feature a conversation between a mentee, NN/g’s Tim Neusesser, and his mentor, Travis Grawey. In this episode they discuss how mentorship has impacted both of their careers. Learn more about Tim Neusesser Learn more about Travis Grawey (who mentors along with many others at ADPList) Related NN/g articles

en

00:34:23

28. Games User Research (feat. Steve Bromley, author...

NN/G UX Podcast ·

2023/05/05

Have you ever wondered what it's like to usability test a video game? Or what goes on behind the scenes of gaming studios as they prepare for big release dates? In this episode, games user researcher Steve Bromley shares how he got into the field, and what makes games different from traditional user experiences. Steve's Website: gamesuserresearch.com; Steve's Book: ⁠How To Be A Games User Researcher Other websites Steve Mentioned A Theory Of Fun For Game Design (Raph Koster) A Playful

en

00:41:12

27. Customer Journey Management (feat. Kim Salazar,...

NN/G UX Podcast ·

2023/04/08

If you ask experienced UX practitioners how to stay user-centric, you’ll inevitably hear something about the importance of customer journeys. However, as teams become more mature in their UX practices, the number of journeys being tracked and analyzed has been growing, sometimes faster than teams can manage, leading to scattered and uncoordinated redesign efforts. In this episode, we hear some tips about customer journey management from Kim Salazar of NN/g and Jochem van der Veer of TheyDo, a

en

00:32:56

26. The Evolution of UX (feat. Dr. Jakob Nielsen,...

NN/G UX Podcast ·

2023/03/03

The UX industry has recently seen what some call"unprecedented" shifts withlayoffs and generative artificial intelligence rapidly changing how UX work is done. However, there have been similarly turbulentperiods in tech, decades before. Dr. Jakob Nielsen reflects on the changes that have taken place over the near 25 years Nielsen Norman Group has been around, and discusses whether or not generative AI is just a phase or truly the next chapter of UX work. Learn more about Dr. Jakob Nielsen Past

en

00:35:54

25. Discount Usability: Expert Reviews and Heuristic...

NN/G UX Podcast ·

2023/02/03

With the recent surge in tech layoffs, a downsizing of UX labor means UX research is harder to do, meaning: research needs to be prioritized in really intentional ways. Discount inspection methods like expert reviews and heuristic evaluations can help identify high-priority design issues that need further research and design effort. In this episode, Evan Sunwall offers some insight into how to facilitate and communicate the results of these inspection methods. Connect withEvan Sunwall on LinkedIn

en

00:35:35

24. Artificial Intelligence: What Is It? What Is It...

NN/G UX Podcast ·

2023/01/06

The term artificial intelligence, AI, is having a bit of a boom, with the explosion in popularity of tools like ChatGPT, Lensa, DALL•E 2, and many others. The praises of AI have been equally met with skepticism and criticism, with cautionary tales about AI information quality, plagiarism, and other risks. Susan Farrell, the Principal UX Researcher at mmhmm, shares a bit about her experiences in researching chatbots and AI driven tools, and defines what AI is, what it isn’t, and what teams should

en

00:27:02

23. Building Better Products with a Better Mindset...

NN/G UX Podcast ·

2022/09/30

Building exceptional experiences usable by all is no easy feat. Focusing on what can be influenced and accepting what cannot be changed are two critical steps to crafting better products... and careers. We spoke with Ryan Hudson-Peralta, a principal experience designer at Rocket Homes, who often introduces himself as a "father, husband, international speaker, and designer... who just happens to be born without hands." Ryan shares a bit about his journey into the UX field, and how his mindset of

en

00:31:32

22. UX, Big Data, and Artificial Intelligence (feat....

NN/G UX Podcast ·

2022/08/12

How has the UX field changed over the years? What does the future of UX work look like if scope is wildly expanding? Will we be automated out of a job? What should teams do to ensure they’re not misinterpreting data? Kenya Oduor shares her thoughts on these questions and more, offering suggestions for UX professionals wishing to set themselves up for success in a future of coexistence with artificial intelligence systems and automation. (Surprisingly, these tips are quite helpful for planning and

en

00:34:42

21. Making Your Visual Designs Work Harder For You...

NN/G UX Podcast ·

2022/06/03

Visual design takes a lot more work than just making things look pretty, and is a fundamental part of many user's experiences. Our digital design lead, Kelley Gordon, shares some practical tips for both designers and "non-designers" alike to strengthen visual designs and improve working relationships. Read more about Kelley Gordon here Follow us on Instagram @nngux Full-day courses and 1-Hour Talks referenced in this episode: Design Critiques: What, How, and When (1-Hour Talk) Web Page UX Design

en

00:33:05

20. What Makes a "Good" UX Professional?

NN/G UX Podcast ·

2022/04/19

What does it take to be successful in the field of user experience? There isn't a single, clear-cut answer, but there are a number of different skills, traits, and perspectives that foster better workplace relationships and strengthen creative problem-solving. Anna Kaley and other fellow NN/g UX Specialists offer their insights on the commonalities that highly effective UX professionals seem to share, and how they can enable more human-centered outcomes. In this episode... Anna Kaley proposes "6

en

59 results

Similar Podcasts

Lead With AI

Tamara Nall

Linux in the Ham Shack

Black Sparrow Media

Data Engineering Podcast

Tobias Macey

Eye On A.I.

Craig S. Smith

Reflections

Livewire Labs