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PODCAST

Sarah Knows Support Workers

SUPPORT WORKER STORE

Sarah Knows Support Workers with Sarah Heriot is the podcast breaking down the NDIS with real talk, hot tips, and zero fluff. Expect interviews with founders, NDIS business owners, and sector leaders — plus the questions support workers actually want answered. From day-to-day challenges to industry changes, drama, rants, and honest insights, this pod helps support workers and NDIS businesses level up fast.

business careers

All Episodes

00:27:52

Meet Tate Kemp: Disability Advocate, Speaker &...

Sarah Knows Support Workers ·

2025/06/23

🎧 Breaking Barriers: The Story of Tate KempEpisode out now on Support Worker – the PodcastMeet Tate Kemp — marathon walker, disability advocate, and founder of All Abilities Public Speaking. Born with cerebral palsy, Tate’s life hasn’t followed the easy road... but that’s never stopped him from chasing big dreams.From finishing 13 Melbourne Marathons (yes, really!) to launching his own public speaking business, Tate’s story is packed with resilience, laughs, and real talk. In this episode, Tate

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00:30:30

Cracking the NDIS Code with Strong Foundation Support

Sarah Knows Support Workers ·

2025/06/14

Struggling to understand your NDIS plan? You’re not alone — but you don’t have to stay stuck! In this episode, Sarah from the Support Worker Store chats with Allan, founder of Strong Foundation Support, about the everyday wins, challenges, and lessons learned supporting participants through the NDIS maze.From busted plan reviews to building trust with providers, this chat dives into what really works when it comes to support coordination — with plenty of laughs and lightbulb moments along the way.🎧

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00:27:44

💡 How the Knowing Me App is Shaking Up Disability...

Sarah Knows Support Workers ·

2025/06/10

Meet Gabriella — the powerhouse behind the Knowing Me app! 💥 Built while still studying (yep, seriously!), this app is changing the game in disability support, NDIS communication, and family peace of mind.We chat all things tech, community feedback, real-time updates, and how one app is making life easier for families, support workers, and providers. 💬✨ Gabriella spills the tea on the inspiration, the wins, the challenges — and what’s next! 🛠️💖Perfect for anyone in the NDIS space who loves

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00:00:54

NDIS Marketing Made Simple: Chris Lapa on Growth,...

Sarah Knows Support Workers ·

2025/06/05

Here’s the truth 👉 Most NDIS businesses aren’t struggling because their services are bad…They’re struggling because their branding doesn’t connect.In my latest podcast episode with Chris Lapa from The Growth Academy, we had a 🔥 lightbulb moment:🧠 “People fall in love with the Apple logo — not the Steve Jobs photo.”Let that sink in.You’re not just selling a service — you’re selling trust.And in the NDIS sector, trust is everything.If your brand feels:❌ Bland❌ Unclear❌ Inconsistent…then chances

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00:17:09

Not Just a Support Worker: What NDIS Businesses Need...

Sarah Knows Support Workers ·

2025/05/29

In this no-fluff solo episode, Sarah from Support Workers' Talk unpacks what many NDIS businesses are missing when it comes to their frontline teams.From emotional support and respect to professional development and better communication — this episode is a must-listen for anyone leading or working in the NDIS space.💬 Topics covered:– Why support workers are the backbone of the NDIS– The communication gap between management and frontline– How emotional support leads to better care– Why ongoing

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00:36:26

NDIS Home Modifications That Change Lives |...

Sarah Knows Support Workers ·

2025/05/15

Discover how home modifications under the NDIS can truly transform lives.In this inspiring interview, Gianni from Restore Home shares how his team brings dignity, independence, and accessibility into people's homes through tailored modifications.From grab rails to smart tech, you'll learn how even small changes can make a huge difference for people with disabilities.We talk real stories, innovation, support worker collaboration, and how occupational therapists and builders can work

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00:22:22

🎙️ From Chaos to Clarity: Building Strong Financial...

Sarah Knows Support Workers ·

2025/05/09

Let’s be real—managing the money stuff in NDIS businesses can be overwhelming. But it doesn’t have to be. In this episode, Sarah from the Support Worker Store chats with Steven Franks, the brains behind Higher Purpose Accounting, to unpack what it takes to build lasting financial foundations, especially for support workers and small providers navigating the NDIS.Steven shares how he helps frustrated business owners simplify the complex—from messy admin systems to feeling lost in compliance. We dive

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01:04:50

Support Workers, Stand Out: Branding, Brains & Big...

Sarah Knows Support Workers ·

2025/05/05

Ready to level up in the NDIS world? In this episode, Michael Clarke from Athletic Koala dives into the power of personal branding, the shift from teaching to support work, and why standing out on social media matters more than ever. We unpack the challenges (and wins!) of career changes, the magic of being authentic online, and how support workers are shaping communities every day.Whether you're just starting or ready to grow your visibility, this convo is your go-to boost. 💥👉 Want support with

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00:49:46

Marco Polo’s Origin Story: Vibes, Values & Vision

Sarah Knows Support Workers ·

2025/04/30

Get ready to ride the waves of change with Harry from Marco Polo Support Service! 🌊 In this heart-led convo, Harry shares how Marco Polo was built on the power of peer mentoring, purpose, and people-first values. From creating a workplace culture that support workers actually want to stay in, to growing with strategy (not speed), this episode is a must-listen for anyone in the disability sector. Expect laughs, real talk, and inspo for your next bold move in NDIS. 🧡✨Spotify Keywords:Marco Polo,

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00:14:26

Recruitment Mastery for NDIS Support Workers:...

Sarah Knows Support Workers ·

2025/04/24

In this episode, Natalie from StellaFortis Consulting joins us to explore the challenges of NDIS recruitment and how small businesses can overcome them. We dive into the importance of LinkedIn for job seekers, how personal branding can help you stand out, and why consistency in networking is key to success. From finding the right support workers to standing out in a competitive job market, Natalie shares practical tips and strategies that every NDIS professional can benefit from.Whether you're a

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00:48:14

🎧 From Connections to Community: Ian’s Blueprint for...

Sarah Knows Support Workers ·

2025/04/15

What if one conversation could change your entire NDIS journey?In this episode, we sit down with Ian from ABLE Plus, a powerhouse in connecting support coordinators, parents, and providers across the NDIS. Ian gets real about personal branding, why networking is your secret sauce, and how storytelling builds referrals that stick. We unpack what makes a provider unforgettable, how support workers can stand out, and why giving back to the community isn’t just nice—it’s necessary.💡 Whether you're

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00:35:46

Speech That Sticks: Real Talk on Therapy, Teamwork &...

Sarah Knows Support Workers ·

2025/04/14

What happens when a speechie takes their skills overseas and returns with a heart full of purpose? In this inspiring chat, we sit down with the founder of GRP Speech Pathology to uncover how travel sparked a whole new approach to care.We explore:✨ Why support workers are therapy’s secret weapon💡 How teamwork leads to better client outcomes🌱 Innovative outreach that reaches the unseen🧠 Common myths about speech pathology (yep, we bust them!)💬 Communication tips for support workers &

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00:46:10

🔥 Building It Bold: How Natalie Grew an Ethical NDIS...

Sarah Knows Support Workers ·

2025/04/10

In this inspiring episode of Support Worker, Sarah chats with Natalie from Rainbow Support Services about her journey from frontline support worker to thriving NDIS business owner. 🌈💼Together, they dive into the real-life challenges and rewarding moments of working in the disability space — from those early day program shifts to building an ethical, people-first organisation. Natalie shares what it takes to create a positive team culture, why hiring with heart matters, and how being a parent to

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00:12:36

Strike a Pose, Break a Barrier: The Power of...

Sarah Knows Support Workers ·

2025/03/30

In this inspiring episode, we sit down with Monique from Diversity Models, a trailblazing modeling agency redefining what beauty and representation look like. 🌍✨ From building confidence to challenging industry norms, Monique shares how her agency uplifts individuals with disabilities and transforms lives—one photoshoot at a time.Whether you're a support worker, aspiring entrepreneur, or passionate about authentic inclusion, this episode is packed with golden nuggets. 💡 We chat about social media

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00:33:29

🎙️ Let’s Talk Love, Consent & Community – with Devon...

Sarah Knows Support Workers ·

2025/03/26

In this heartwarming and empowering episode, we sit down with Devon from Relatability to dive into the wonderful (and sometimes wild!) world of relationships, consent, and dating — all through the lens of disability and support work.We chat about:💬 The origins of Relatability and why love matters💡 Real advice for navigating online dating safely💞 The power of consent in everyday life🌈 Creating community through inclusive events🧠 Why support workers need to care for themselves too🔥 The future

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00:43:23

Kicking Goals in Support Coordination: Kylie's NDIS...

Sarah Knows Support Workers ·

2025/03/19

In this episode, Kylie shares her inspiring transition from being a support worker to building a thriving support coordination business. She opens up about the challenges of growing a team, the importance of authentic relationships with participants, and the evolving landscape of the NDIS sector. From celebrating wins to creating employment opportunities for participants, Kylie provides valuable insights into what it takes to build a successful and impact-driven business.key TakeawaysKylie

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00:50:58

🎙️ Navigating the NDIS: Hayley’s Inspiring Journey

Sarah Knows Support Workers ·

2025/03/05

In this heartfelt episode of the Support Worker Store AI podcast, we sit down with Hayley, a parent of a child with a disability who turned her lived experience into a career as a support coordinator. From starting her journey in a caravan to becoming an advocate for disability families, Hayley shares the highs, lows, and powerful lessons of navigating the NDIS system.We explore:✅ The emotional journey of parenting a child with a disability✅ How to find the right support workers for your family✅ The

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00:38:42

The Heart Behind Four Reasons

Sarah Knows Support Workers ·

2025/02/23

In this inspiring episode, Mel shares the personal journey behind establishing Four Reasons—a support service dedicated to individuals with psychosocial disabilities. Named in honor of her four uniquely-abled children, the name symbolizes growth, resilience, and the transformative power of personal investment.Mel dives into the significance of finding a niche in the support sector, emphasizing the importance of self-investment, authentic service delivery, and building a team that values empathy and

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00:29:40

Navigating the NDIS: Insights from a Support Coordinator

Sarah Knows Support Workers ·

2025/02/23

Join Brooke from J-Care as she takes you on a heartfelt journey through the world of support coordination. In this uplifting episode, Brooke shares her personal experiences navigating the ever-evolving NDIS landscape, revealing how building genuine relationships with support workers can create meaningful, life-changing outcomes for participants.Discover how small, incremental changes can spark success, why robust training and proper registration are essential for high-quality care, and how community

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00:55:02

Interviewing Greg from Chadwick Digital

Sarah Knows Support Workers ·

2025/02/20

Navigating the Disability Sector: A Journey of GrowthIn this episode, we dive deep into the world of NDIS, support work, and digital marketing in the disability sector. Our guest shares their personal journey as a support worker, emphasizing the power of building genuine relationships with participants and the importance of trust in the industry.We explore coaching and mentorship in the NDIS, community engagement, and effective digital marketing strategies that align with the values of disability

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80 results

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