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PODCAST

Channel Insider: Partner POV

Channel Insider, Katie Bavoso, TechnologyAdvice

Channel Insider: Partner POV shines a light on the IT channel solution providers helping to drive innovation and solve challenges for their customers" businesses.

technology management

All Episodes

00:19:32

AI Video Discovery: How Moments Lab Transforms Media...

Channel Insider: Partner POV ·

2025/09/26

Learn how Moments Lab’s MXT indexing technology and Discovery Agent make video libraries searchable, save hours of production time, and unlock new revenue streams.Topics & Time Codes:00:00 – Introduction to Moments Lab and AI video discovery01:55 – Origin story: from broadcast engineer to startup founder02:59 – Solving the challenge of video indexing with AI03:40 – Who uses Moments Lab? Customers in media, sports & enterprise04:27 – How AI video discovery saves time and boosts ROI08:21 – Success

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00:43:32

From Law Firm IT to Leading an MSP: Atul Bhagat on...

Channel Insider: Partner POV ·

2025/09/25

Learn how community standards can shape an unregulated industry, why "mega-MSPs" risk losing their personal touch, and what it takes to transition from a technical founder to a CEO focused on growth and leadership.Topics & Time Codes:00:00 – Why MSP community matters in an unregulated industry01:13 – Growth at BASE Solutions and giving back to the MSP community02:25 – SMB clients, vendor partnerships & advisory board influence09:40 – Carving out a niche with law firms13:16 – From law firm IT to

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00:38:57

The IT Channel’s Lawyer: Brad Gross on AI Risks, MSP...

Channel Insider: Partner POV ·

2025/09/10

Brad shares critical legal insights every MSP and IT channel partner should know, from the dangers of using AI tools like ChatGPT to create contracts, to Master Service Agreement (MSA) pitfalls, client off-boarding risks, and how to protect your business when clients or vendors create liabilities.⏱ Episode Guide & Key Topics:00:01:00 – Meet Brad Gross: From hacker to prosecutor to “The Channel’s Lawyer” 00:03:30 – How Brad became the go-to attorney for many MSPs 00:05:00 – Who Brad represents: MSPs,

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00:09:34

How Eaton’s White Space Team Helps Channel Partners...

Channel Insider: Partner POV ·

2025/09/02

With AI adoption accelerating across industries, the data center “white space” is becoming more critical than ever. Ian explains what white space is, why it matters in modern IT environments, and how Eaton’s Power Advantage Partner Program can open new opportunities for resellers and MSPs.💡 Topics covered:00:00 – Introduction: AI and the data center connection 00:51 – Meet Ian Romeo (and his board game convention story!) 02:05 – What is “white space” in the data center? 03:29 – Why white space is

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00:46:18

Kite Technology Group on Serving Independent...

Channel Insider: Partner POV ·

2025/08/28

Adam and Jason share how their insurance industry background, Microsoft expertise, and go-giver mentality set them apart. They also tackle the big questions on AI adoption in regulated sectors, technology challenges facing insurance agencies, and why they believe education should extend not just to clients—but to other MSPs as well. Whether you’re an MSP, an insurance agency leader, or just curious about the intersection of IT services, compliance, and innovation, this episode offers valuable

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00:33:20

How to Build Game-Changing Channel Partnerships with...

Channel Insider: Partner POV ·

2025/08/13

Theresa shares her journey from leading channel sales and strategies at major tech companies to launching her own firm dedicated to helping organizations create high-impact partnerships.Discover what makes a partnership truly successful, the biggest mistakes companies make, and why executive buy-in is crucial. Theresa also dives into the evolving role of AI in partnership strategy, the rise and value of co-selling, and how trust drives business outcomes. Plus, hear her insights on uplifting women in

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00:35:36

How LSU and TekStream Are Solving the Cybersecurity...

Channel Insider: Partner POV ·

2025/07/31

Together, they’ve launched a student-run Security Operations Center (SOC) that gives students real-world cybersecurity experience while keeping LSU secure 24/7 on a responsible budget. Learn how the initiative is expanding nationwide, offering a scalable, public-private blueprint for workforce development in cybersecurity.📌 Topics Covered & Time Stamps:00:00 – Introduction to LSU x TekStream Solutions partnership 01:12 – Why LSU wanted a student-run SOC 03:23 – How TekStream helped build a

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00:16:35

How Port Is Redefining Developer Portals for the AI Era

Channel Insider: Partner POV ·

2025/07/29

💻 Port is the internal developer portal that streamlines workflows, boosts developer productivity, and keeps AI agents from going off the rails. Discover how Port reduces ticket bottlenecks, enhances collaboration across teams with varying skill levels, and empowers platform engineering teams to design scalable, compliant, and fully customizable experiences.🔥 TOPICS & TIMESTAMPS:00:00 – Intro: What is Port? 01:00 – The rise of internal developer portals 02:05 – Why teams choose Port over building

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00:47:05

Q2 2025 Channel Insights and Trends with the Channel...

Channel Insider: Partner POV ·

2025/07/17

Host Katie Bavoso is joined by Channel Insider's Managing Editor Victoria Durgin and writer Jordan Smith to break down:⏱ 00:01:33 – The team's in-person coverage from major events like NerdioCon, SAS Innovate (featuring some icons from 1990's/early 2000's pop culture!), and Scale Computing Platform 2025. ⏱ 00:06:38 – Kaseya names Rania Succar as new CEO: What her outsider background means for the channel. ⏱ 00:09:12 – DOJ cracks down on Google’s acquisition of Wiz and HPE’s $14B Juniper Networks

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00:40:38

Inside MSP Owners Group: Juan Fernandez’s Vision for...

Channel Insider: Partner POV ·

2025/07/02

👉 Key Topics Covered: (00:00:20) Juan introduces the mission of MSP Owners Group—a self-funded MSP rollup designed to empower both MSP business owners and employees, bridging the gap to the next era of the managed services industry Juan calls MSP 5.0. (00:04:07) Recent acquisitions, including ProdigyTeks and Cool Technology Group, and how leaders like Paco Lebron are shaping MSP OG’s culture-first approach.(00:09:33) Why culture matters: Juan explains how MSP OG is different from typical rollups,

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00:18:37

Descope Reinvents Customer Identity and Access...

Channel Insider: Partner POV ·

2025/06/30

Guest Rishi Bhargava, Co-Founder of Descope, is joined by Katherine Walther, Vice President of Innovation at MSP and Descope channel partner Trace3, who details her company's experience partnering with Descope to meet emerging customer demands. Walther explained how the partnership kicked off with a huge success when Trace3 needed to find a vendor that could solve a very specific and urgent problem for a customer.Together, they discuss: ⏱ 1:02 Why traditional CIAM tools fall short in today’s

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00:42:34

How Five Star Technology Solutions Supports Schools...

Channel Insider: Partner POV ·

2025/06/19

In this Channel Insider: Partner POV episode, host Katie Bavoso interviews Nathan Davidson, Vice President of Partnerships at Five Star Technology Solutions, a solutions and services provider dedicated to K-12 education support. They explore how Five Star helps schools navigate tight budgets, evolving EdTech needs, AI adoption, and the complexities of CTO roles in education. Learn how Five Star partners with schools to provide trusted advisory services, efficient technology solutions, and support

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00:10:54

How Eaton is Making AI Approachable for MSPs and...

Channel Insider: Partner POV ·

2025/06/09

💡 Whether you’re AI-curious or hesitant, Adolfo shares practical insights on:What AI opportunities actually look like for SMBsHow Eaton’s “stack the rack” approach supports scalable AITools and resources available through the PowerAdvantage partner program👉 Learn how Eaton makes AI approachable, profitable, and partner-ready.🔗 Learn more: https://poweradvantage.eaton.com/ ⏱️ Topics & Time Codes:00:00 – Intro: Why AI is closer to your customers than you think00:35 – Meet Adolfo Morales and his

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00:43:11

Quorum Cyber CEO Talks Microsoft MSSP Award, AI, and...

Channel Insider: Partner POV ·

2025/06/05

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Federico Charosky, Founder and CEO of Quorum Cyber, a fast-growing MSSP that’s gone all-in on Microsoft. Learn how this Scotland-born company scaled to over 400 employees, why it built its award-winning Clarity platform, and how it’s approaching AI across customer protection, internal services, and Microsoft Copilot tools. Federico also shares insights on Quorum Cyber's U.S. expansion strategy, vertical market wins in

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00:38:48

The Blue Mantis Guide to MSP Growth Through Strategic...

Channel Insider: Partner POV ·

2025/05/23

In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down once again with returning guest Terry Richardson, CRO of Blue Mantis , to unpack the company’s rapid expansion through strategic MSP acquisitions and its evolving business strategy. Richardson explains what impact he believes economic uncertainty in the U.S. will have on M&A through the rest of the year and into 2026Richardson also shares insights into Blue Mantis' recent flurry of acquisitions in Q1 2025, and how the

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00:40:03

OTAVA CEO TJ Houske on New Scale Computing...

Channel Insider: Partner POV ·

2025/05/08

This collaboration brings edge computing into OTAVA’s portfolio of offerings for the first time—positioning the company to lead in cloud-to-edge transformation.Watch as TJ shares how OTAVA identified the growing demand for edge solutions, how cultural alignment with Scale Computing helped seal the deal, and how it led to an exclusive three-way partnership with data protection giant Veeam.🔸 00:00 – Intro & announcement of OTAVA’s new partnership with Scale Computing 🔸 01:13 – Why Scale Computing

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00:36:57

Why Women Are Leaving Tech – And How BouncePoint...

Channel Insider: Partner POV ·

2025/05/02

Belinda previously spent three years at an MSP, and while she felt supported and seen there, she noticed this was not the norm in the greater partner ecosystem. Belinda dives into the real reasons women exit tech—career pauses, lack of flexibility, outdated job postings, and underrepresentation. She also introduces BouncePoint’s initiatives, including a training platform for upskilling women during career gaps and a certification program for companies striving to become welcoming and empowering

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00:09:04

How Eaton Partners Can Boost Profits with Lithium-Ion...

Channel Insider: Partner POV ·

2025/04/23

Learn how Eaton empowers its partners with industry-leading products and comprehensive support—from hands-on training and presales assessments to deal registration and marketing funds. Whether you're an experienced reseller or new to selling power solutions, Eaton provides the tools, teams, and resources to help you succeed.📌 Topics & Time Codes:00:00 – Introduction: The infrastructure profitability challenge 00:34 – Guest intro: Sami Hussaini from Eaton 00:57 – What’s driving customer buying

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00:43:58

How The 20 MSP is Scaling Without Private Equity

Channel Insider: Partner POV ·

2025/04/17

Learn how The 20 MSP is revolutionizing the managed services industry by focusing on standardization, community-driven collaboration, and building real wealth for MSP owners. CMO Crystal explains the secret to their success is putting people in their "magic" and letting them do what they do best. Get to know the patented security solutions offered by The 20 MSP, including one Tim says could have helped prevent major breaches at two of the country's biggest casino companies. Plus, you’ll hear

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00:17:14

Proofpoint Simplifies Security Solutions Sales For...

Channel Insider: Partner POV ·

2025/04/07

In this episode of Partner POV, host Katie Bavoso speaks with Chari Rhoades, Vice President of Americas Channel and Partner Sales at Proofpoint, and Eric Kohl, Vice President of Global Vendor Engagement, Security and Networking at Ingram Micro, about a major milestone in the channel: ▶️ For the first time ever, partners can quote, sell, and order Proofpoint solutions directly through the Ingram Micro Xvantage™ digital experience platform. This move makes the provisioning of Proofpoint’s

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132 results

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