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PODCAST

Dealer Talk With Jen Suzuki

Jennifer Suzuki, eDealer Solutions

Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast and is a free educational series for Dealers, Managers, Sales Teams and anyone in the Auto Industry that has a desire to obtain information that will propel growth, lead the auto industry and invoke progressive strategies. We will educate on staying relevant, offer ways to improve vehicle sales and service, CSI and retention. Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast. Use #DealerTalkWithJen

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All Episodes

37:15

Make MONEY with 📞Call Tracking! | Latest AI Tech...

Dealer Talk With Jen Suzuki ·

2023/11/28

A lot of calls that come into a dealership are for the Service department. Sometimes calls are unanswered, hit a VM or go to the wrong department. All sorts of things can compromise the client experience! The worst is letting down current clients and new ones! There are ways to confront and correct. We unlock the ways to get you there! A second chance with a customer? Ohhhh yeah…here we go! The question is…Did the call lead to business? It’s time to find out! Over 50% of calls that go to VM do not

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50:09

Unleashing Your Potential: Navigating Change,...

Dealer Talk With Jen Suzuki ·

2023/11/15

This whole episode is a vibe! He’s genuine. He pushes limits. He uncovers his true self and unlocks his next level in life….all from just well, changing! It's hard to embrace change and even the unknown. Not many are up for it! Do you feel like you are not meeting your potential sometimes and feel challenged to try something new? We get into it on a personal and professional level! Meet Danny Zaslavsky, Co-Founder of tech company, VinCue. He's also a car dealer. He opens up on how and why he

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47:08

From Car Dealerships to Digital Empires: Navigating...

Dealer Talk With Jen Suzuki ·

2023/11/08

In this inspiring episode, we sit down with Brett Sutherlin, a remarkable entrepreneur and fellow Northwood University graduate, as he takes us on a journey through his career in the automotive industry and his path to building successful digital companies. Brett shares his background and experiences, highlighting how they shaped his entrepreneurial mindset. As the owner of car dealerships and the founder of three digital companies, including the highly successful Fusion Zone Automotive, Brett

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44:40

🔥 Innovation in Overdrive: Unleashing the Future of...

Dealer Talk With Jen Suzuki ·

2023/10/31

Join me as we dive deep into the transformative landscape of the automotive industry with the visionary CEO and founder of Automotive Ventures, Steve Greenfield. Contact: Steve Greenfield | steve@AutomotiveVentures.com | Book: The Future of Automotive Retail - https://a.co/d/f4tTHJ3 Steve takes us on a thrilling journey through the most pivotal era in automotive history, where innovation reigns supreme. Drawing from his wealth of experience and insights, we explore the pages of his captivating book

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01:03:25

Economic Conditions Influencing How Dealers Need to...

Dealer Talk With Jen Suzuki ·

2023/10/26

Meet Tom Gage, Chief Strategy Officer - Data Analytics expert with Lotlinx and meet Dave Hefko, Vice President of Carousel Motors and a partner, who provides a valuable dealer's perspective on the various topics discussed. Together we discuss the economy's impact on dealerships and the automotive industry. In this episode, Tom Gauge delves into the intricate relationship between the economy and the automotive industry. He begins by shedding light on how economic factors, such as the recent UAW

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22:16

You Lose When You Prospect with 80’s Word Tracks! Get...

Dealer Talk With Jen Suzuki ·

2023/10/18

I'm thrilled to have you join me as I delve into the world of sales and explore the strategies that will help you prospect effectively and build a rock-solid pipeline to maximize your income potential with consistent results. In today's fast-paced market, relying on outdated sales tactics from the 80s is a surefire way to miss out on valuable opportunities. Car buyers today are more informed and discerning than ever before, which means we need to adapt our approach and employ relevant sales

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52:52

Elevate Your Leadership: Lessons from Dave Anderson,...

Dealer Talk With Jen Suzuki ·

2023/10/09

🎙In this inspiring episode, we have the privilege of sitting down with Dave Anderson, a renowned leadership coach who has transformed countless high-growth organizations. With a laser focus on building, reinforcing, and protecting high-performance, high-accountability cultures, Dave has become a trusted advisor to leaders seeking to drive results. Meet Dave @ Learn to Lead Elite Center 📚Read one of his 16 books! Or check out his 📝online lea rning, Dave on Demand! Many of my dealership clients

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46:56

Unlock the World of Video in Your Sales Process! | A...

Dealer Talk With Jen Suzuki ·

2023/10/03

In this episode meet Margaret Henney, esteemed guest and a renowned video expert! She is the Director of Marketing for Covideo Dealer Services and opens up to our salesforce who can improve their income potential using video in their sales process. CoVideo Dealer Services Info! 👉 https://bit.ly/3F0h56R In this high-energy conversation, Margaret shares her invaluable insights and experiences, both personal and client-based, on leveraging the power of video to turbocharge the car sales process. She

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16:58

💥 These Actions Generate Income in Your 🛠️ Service...

Dealer Talk With Jen Suzuki ·

2023/09/26

The service department is busy and sometimes when we are really busy, we can overlook business and income opportunities! As I work with service teams throughout the country, I am a friend to this department in a coaching role pursuing next level performance. I want everyone to maximize their income potential! So, when I see outstanding aspects of the sales process, I want to highlight that for you so you can get the most out of your days and make that money! 😏 These tips will help you get aligned

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30:18

10 Actions That Will Help 🛠Service Advisors Make More...

Dealer Talk With Jen Suzuki ·

2023/09/19

Welcome back listeners to Dealer Talk with Jen Suzuki pod!🎙 Our service teams work hard to solve customer problems everyday! They deal with busy shops, a ton of customers and many personalities! As I continue to train with Service teams across the country, I wanted to share some actions that will help improve your income potential and keep you focused on your goals! 💰👊 In this episode, I share 10 strategies every Service Advisor can implement to enhance the customer experience, promote additional

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36:28

Meet Entrepreneur, Dave Sperau who is Revolutionizing...

Dealer Talk With Jen Suzuki ·

2023/09/12

In this episode, I sit down with an innovative entrepreneur who has reshaped the way vehicle transport functions within the automotive industry. By harnessing the power of technology, Autosled's founder, Dave Sperau has developed a groundbreaking solution to address the transportation needs of OEMs and dealers. Dave, an Entrepreneur and former car dealer, candidly discusses the most pressing challenges facing OEMs and dealers in the realm of transportation. From access struggles to

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19:23

Exploring Auto Industry Challenges and the...

Dealer Talk With Jen Suzuki ·

2023/09/05

This is a must listen for everyone in the auto industry! In this episode, we have an exclusive interview with the President and CEO of the National Automobile Dealers Association (NADA), who provides unique insights into the major challenges currently facing the auto industry. Mike shares his perspective on the dynamic landscape of the automotive industry and how NADA is actively addressing these challenges head-on. We explore topics such as the evolving role of traditional dealerships in the face

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18:32

Driving into the Future | An Exclusive Interview with...

Dealer Talk With Jen Suzuki ·

2023/08/29

Welcome to Dealer Talk with Jen Suzuki where we dive into how the auto industry is evolving! In this episode, I had the privilege of sitting down with Randy Parker, the esteemed CEO of Hyundai Motor America, who shared fascinating insights into the company's vision and strategies for a prosperous future! In our conversation, we explored why it's an exceptional time to be a Hyundai dealer. The CEO shed light on the remarkable opportunities and support available to dealers, highlighting how Hyundai

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17:16

Unleashing Sales Potential | Mastering Motivation!...

Dealer Talk With Jen Suzuki ·

2023/08/15

Sales is not for the weak. The more your prospect, the more no's you get. At the same time, the more yes's you get! So keeping your motivation up and onward is key to staying focused, nurturing consistency in growth and winning! Key for top producers! It's time to check-in with yourself and connect with something in this episode that will help you with this game plan for life! Discover practical strategies to stay motivated in sales as I unlock ways to stay in the selling game (*from years of

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24:51

Power of Persistence | Sales Success Formula!

Dealer Talk With Jen Suzuki ·

2023/07/24

In the competitive world of sales, persistence is the key to achieving remarkable results!🎯 Sales professionals understand that success rarely comes overnight, but rather through consistent effort, determination, and a refusal to give up! Being persistent in sales means having the resilience to bounce back from rejection, the tenacity to keep pursuing leads and prospects, and the ability to consistently deliver value to clients. It's about maintaining a positive 🧠mindset, staying focused on goals,

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20:16

Get Motivated in a Growth Mindset | Learn this Belief...

Dealer Talk With Jen Suzuki ·

2023/07/19

This episode is dedicated to exploring the transformative effects of adopting a growth mindset! So necessary to achieve the levels you know you are capable of achieving! It’s time to unlock your true potential! ✅ I will equip you with the tools, inspiration, and guidance to adopt a growth mindset and unleash your full potential! Are you ready to transform your thinking, conquer challenges, and embark on a journey of continuous growth? Tune in and let's unlock the doors to a limitless future

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49:04

Mastering Talent Acquisition: Fresh Moves from...

Dealer Talk With Jen Suzuki ·

2023/07/11

Welcome to Dealer Talk with Jen Suzuki, where we dive deep into the world of talent acquisition and career development! In this episode, Brandon Hardison, Director of Sales Training with Jim Ellis Automotive Group and an expert in the field, will share invaluable insights and actionable steps on how to effectively recruit today's youth and foster a path towards long-term career success! Recruiting talented individuals in today's competitive landscape requires a fresh approach and an understanding

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26:39

That Clutch Sales👋Greeting! | + Call-handling Tips !

Dealer Talk With Jen Suzuki ·

2023/06/29

I’m dialing into one of the most important aspects of any sales call - the greeting! As a sales pro, the first impression you make on a prospect can set the tone for the entire conversation and determine whether or not you will be able to move forward on your end game! In this episode, I share some of the best practices for crafting a powerful and effective sales call greeting. Learn key elements of a great greeting, including how to introduce yourself and your company, how to establish common

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34:30

Driving Success | The Power of Metrics in a 🚗 Dealership

Dealer Talk With Jen Suzuki ·

2023/06/19

In this episode I explore the importance of metrics in a car dealership and how they can drive success! I share insights on specific metrics you can track and how they impact dealership's success. From store conversion rates to salesperson and BDC rates, I discuss key metrics that dealerships should be paying attention to and how they can use data to make informed decisions. ✅ Whether you're a dealership manager, salesperson, or just interested in the automotive industry, this episode will provide

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15:26

Do Your Future Customers Feel Catfished? | Bridge the...

Dealer Talk With Jen Suzuki ·

2023/06/12

👋 Listeners! Especially Dealership Owners and Managers! This is a major problem that can easily be corrected so you make more 🚗 deals! In this episode, we explore the common experience of customers who work with a 🚘dealership's Business Development Center (BDC) department on the 📞, only to be disappointed when they arrive and find a disconnected sales process! They feel catfished! Many customers assume that the person they speak with on the phone in the BDC will be their direct point of contact

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283 results

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