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PODCAST

Where We Buy: Retail Real Estate with James Cook

James Cook and his fellow retail researchers visit shopping destinations around the world, interview retail and real estate executives and discuss market research in a fast-paced and fun setting. James researches retail and real estate for JLL.

business marketing

All Episodes

27:24

What Independents Can Learn From the Big Retailers -...

Where We Buy: Retail Real Estate with James Cook ·

2020/12/13

Nicole Leinbach Reyhle talks about how independent retailers have coped with the COVID crisis, the technologies they use to better serve customers and how they are faring this holiday season. Nicole is the founder of Retail Minded and co-founder of the Independent Retailer Conference. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email:

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34:36

The Digital Equivalent of Walking the Mall - Where We...

Where We Buy: Retail Real Estate with James Cook ·

2020/11/20

Anne Mezzenga and Chris Walton worked together on Target's store of the future project and now they're co-CEOs of Omni Talk & Third Haus. They talk about the latest innovations in friction-free commerce, including computer vision and scan-and-go technology. They also discuss the perils and opportunities for malls and retailers in social media ecommerce. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen:

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32:02

In Retail, Sales Associates Matter the Most - Where...

Where We Buy: Retail Real Estate with James Cook ·

2020/11/12

Bob Phibbs is CEO of The Retail Doctor. He talks about how the true job of the retail salesperson is to make the customer feel like the most important person in the world. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@am.jll.com Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061

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34:32

The Hidden World of Neuromarketing - Where We Buy #162

Where We Buy: Retail Real Estate with James Cook ·

2020/11/02

What is the true relationship between brands and our brains? To find out, neuroscientist Matt Johnson and marketer Prince Ghuman explored the hidden world of neuromarketing and consumer psychology in their new book Blindsight. The book is a collection of marketing tools and techniques that affect our shopping behaviors in ways we may not even be aware of. Johnson and Ghuman also talk about how neuromarketing impacts the world of shopping centers and retail. James Cook is the director of retail

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34:03

Keep Digital Customers Engaged Through Physical...

Where We Buy: Retail Real Estate with James Cook ·

2020/10/26

As the pandemic continues, retailers have leaned ever further into eCommerce and digital marketing. Kristen LaFrance, Head of Resilient Retail at Shopify talks about how Outdoor Voices, Beard Brand and other digital native brands have used physical spaces as platforms for digital marketing. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email:

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17:34

Retailers Rethink Store and Warehouse Strategies -...

Where We Buy: Retail Real Estate with James Cook ·

2020/10/13

The pandemic has pushed retailers to rethink how to best use their real estate assets. Some are employing retail stores for online fulfillment or last mile delivery, while others are trimming the number of retail stores. Kris Bjorson leads the Retail/e-commerce Distribution group and Geno Coradini leads the retail tenant rep group at JLL. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show

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19:59

The Joys of a Leisurely Walk Through a Retail Place -...

Where We Buy: Retail Real Estate with James Cook ·

2020/09/29

The most rewarding kind of shopping experience is one of connection and discovery. Architect Yann Taylor wrote about how shopping centers can promote connection and discovery in his blog post, Walking Our Way (Slowly) Back to the Mall. He is a President at Field Paoli, where he designs mixed-use and retail projects. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where

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33:47

Stuckey's CEO Stephanie Stuckey - Where We Buy #158

Where We Buy: Retail Real Estate with James Cook ·

2020/09/11

The chain Stuckey’s started as a simple roadside stand in 1931. Today, it's known for Stuckey’s branded snacks and candies, like the pecan log roll. CEO Stephanie Stuckey talks about her mission to reinvigorate this classic family brand through social media, branding and expanded ecommerce. Taylor Coyne, research manager at JLL talks about how COVID has affected the gas and convenience industry. James Cook is the director of retail research for JLL. Subscribe: Apple Podcasts | Spotify | Google

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12:51

San Francisco's Restaurateurs Wait for a Return of...

Where We Buy: Retail Real Estate with James Cook ·

2020/09/04

The San Francisco Bay Area is known for its food scene. Rhonda Diaz Caldewey, who works to find real estate for retailers and restaurateurs, talks about what attracts great restaurants to the area and the struggles many operators have encountered. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@am.jll.com Leave a message on the Where

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18:25

Back to School Shopping is Very Different this Year -...

Where We Buy: Retail Real Estate with James Cook ·

2020/08/19

Keisha Virtue talks about the drastic changes in Back to School shopping habits revealed a new consumer study. Ashlyn Booth explains how shopping centers have had to change their marketing techniques and messaging for Back to School and the coming Holiday season. James Cook is the director of retail research in the Americas for JLL. Download the JLL Back to School 2020 report here. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy

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19:50

Food Halls Cope with COVID-19 - Where We Buy #155

Where We Buy: Retail Real Estate with James Cook ·

2020/08/07

Politan Row operates food halls in places like New Orleans, Houston and Chicago. CEO WIll Donaldson talks about their experimentation with drive through, ghost kitchens, and catering. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@am.jll.com Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602)

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14:37

Retailers Avoid Bankruptcy by Negotiating With...

Where We Buy: Retail Real Estate with James Cook ·

2020/07/31

What does the process of bankruptcy actually look like for retailers and restaurants? How is bankruptcy different now during the COVID-19 crisis? How and why are some retailers avoiding bankruptcy by negotiating with landlords and other creditors out of court? To find out, James talks with Dave Spargo, Managing Director, and Mark Richardson, Executive Vice President of Restructuring Services at JLL. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts |

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23:32

A Global Retail Update - Where We Buy #153

Where We Buy: Retail Real Estate with James Cook ·

2020/07/24

Charlotte Elstob explains how the retail environment is faring in China, Europe and Australia. She talks about department stores in England, high streets in Italy and restaurants in Shanghai. Charlotte is Vice President of International Retail at JLL. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Email: jamesd.cook@am.jll.com Leave a message on the

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20:11

Why You Can't Talk to Gen Z the Way You Used To -...

Where We Buy: Retail Real Estate with James Cook ·

2020/07/17

With missed graduations, off-limits in-person social activities and meager work opportunities, young people have it bad in the COVID-19 crisis. Jasmine Glasheen explains how Gen Z sees the world and the new way that brands and retailers will need to communicate with them. She is a frequent contributor to The Robin Report, Retail Minded and many other publications. Her recent articles include A Mental Health Crisis: Gen Z and Coronavirus and Millennial and Gen Z Trust in a Newly Reopened World

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18:01

Following the Footsteps of Shopper Traffic Data -...

Where We Buy: Retail Real Estate with James Cook ·

2020/07/13

Are people spending less time at shopping centers? Have they moved away from malls in favor of open air centers? Ethan Chernofsky of Placer.ai explains how foot traffic data can answer these questions and more. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Tweet: @JamesDCook Email: jamesd.cook@am.jll.com Instagram: @jamcoo Leave a message on the Where

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21:45

Clicks-to-bricks Retail in the COVID Crisis - Where...

Where We Buy: Retail Real Estate with James Cook ·

2020/07/02

Rebecca Fitts is Director Of Real Estate at Leap, a company that creates and operates stores for e-commerce brands like Naadam, Goodlife and Thakoon. She discusses Leap's turnkey bricks-and-mortar business model and how digital brands are treating physical retail during the COVID crisis. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Tweet: @JamesDCook

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22:09

The Pandemic Response at Neighborhood Goods - Where...

Where We Buy: Retail Real Estate with James Cook ·

2020/06/25

Matt Alexander, CEO of Neighborhood Goods, explains how the store is adapting to the COVID crisis. He talks about following through on their commitment to transparency, as well as some initiatives they have in the pipeline for their reopenings. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Tweet: @JamesDCook Email: jamesd.cook@am.jll.com Instagram:

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21:42

Bread Ahead Bakery Goes Global with IGTV - Where We...

Where We Buy: Retail Real Estate with James Cook ·

2020/06/19

Matthew Jones, founder of Bread Ahead Bakery, talks about how he used live cooking demonstrations on Instagram TV and a new eLearning platform to turn his London chain of baking schools, cafes and bakeries into a global brand. He discusses plans for future expansion and the power of social media. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Tweet:

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26:19

Guesst Pivots in the Face of Covid - Where We Buy #147

Where We Buy: Retail Real Estate with James Cook ·

2020/06/11

Guesst started as a way for brands to sell goods on consignment in physical stores. But as the pandemic hit and experiential retail went into hibernation, Guesst began marketing its internal sales reporting software as a new product for retailers and property owners to use in calculating percentage rents. CEO Jay Norris explains how his software can build trust between landlord and tenant. James Cook is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify |

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18:57

Which Retailers are Best Positioned for a Recession?...

Where We Buy: Retail Real Estate with James Cook ·

2020/05/31

James Cook talks about how changing shopper habits will affect retail companies and which retail categories will benefit and suffer most. He also explains what this will mean for retail real estate. James is the director of retail research in the Americas for JLL. Subscribe: Apple Podcasts | Spotify | Google Podcasts Listen: WhereWeBuy.show Alexa: Say "Enable the Where We Buy skill" Tweet: @JamesDCook Email: jamesd.cook@am.jll.com Instagram: @jamcoo Leave a message on the Where We Buy

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264 results

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