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PODCAST

The Josh Bersin Company

Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.

business management

All Episodes

00:15:55

The End Of The American Dream? How Automation Can...

The Josh Bersin Company ·

2024/12/07

What do we do about the American Dream? This week I discuss the explosion of employee and citizen activation (NYC UHG CEO, for example) and how the US economy has not been delivering for 2/3 of the workforce. And in that discussion I challenge HR and business leaders to re-engineer jobs and work around what we call Superworkers, all with a goal of using AI to increase customer service, scale, quality, and value. I try to warn and give examples of what happens when companies use

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00:15:55

The End Of The American Dream? How Automation Works...

The Josh Bersin Company ·

2024/12/07

What do we do about the American Dream? This week I discuss the explosion of employee and citizen activation (NYC UHG CEO, for example) and how the US economy has not been delivering for 2/3 of the workforce. And in that discussion I challenge HR and business leaders to re-engineer jobs and work around what we call Superworkers, all with a goal of using AI to increase customer service, scale, quality, and value. I try to warn and give examples of what happens when companies use

en-us

00:20:51

WhatWorks: Sanford Health Develops Mission-Driven...

The Josh Bersin Company ·

2024/12/03

Linda Kirchhevel, Director, Talent & Leadership Development at Sanford Health talks with Kathi Enderes about their leadership development program. Linda discusses how the organization’s frequent mergers caused them to prioritize creating a unique leadership framework centered around the mission of the organization. (Sanford Health is the largest rural healthcare provider in the United States.) The Sanford Leader Framework (“The Sanford Leader”) is applicable to anybody in

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00:20:51

WhatWorks: Sanford Health Develops Mission-Driven...

The Josh Bersin Company ·

2024/12/03

Linda Kirchhevel, Director, Talent & Leadership Development at Sanford Health talks with Kathi Enderes about their leadership development program. Linda discusses how the organization’s frequent mergers caused them to prioritize creating a unique leadership framework centered around the mission of the organization. (Sanford Health is the largest rural healthcare provider in the United States.) The Sanford Leader Framework (“The Sanford Leader”) is applicable to anybody in

en-us

00:19:00

How To Accelerate The Productivity Benefits of AI?...

The Josh Bersin Company ·

2024/11/29

AI tools are rapidly sweeping across our companies in every job function, and most of us see them as “productivity tools.” Well, that’s a very limited view of the future. While AI may make you 15-20% more productive, the big payoff comes when we rethink work entirely and let AI systems take over as “autonomous agents,” albeit with our support. In this podcast I discuss the four levels of AI adoption, and help you think about the important job-redesign work we’ll do in 2025. And

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00:19:00

How To Accelerate The Productivity Benefits of AI?...

The Josh Bersin Company ·

2024/11/29

AI tools are rapidly sweeping across our companies in every job function, and most of us see them as “productivity tools.” Well, that’s a very limited view of the future. While AI may make you 15-20% more productive, the big payoff comes when we rethink work entirely and let AI systems take over as “autonomous agents,” albeit with our support. In this podcast I discuss the four levels of AI adoption, and help you think about the important job-redesign work we’ll do in 2025. And

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00:21:08

People Analytics: The Next Big Step Has Arrived. Get...

The Josh Bersin Company ·

2024/11/22

Companies have been investing in People Analytics and Industrial Psychology since the late 1800s, going back to Fredrick Taylor (time and motion studies) and Carl Jung (psychological types). The original idea was to scientifically manage work, using data to measure labor, strength, motion, and later engagement, skills, and leadership. All this effort resulted in thousands of books and tools to measure employee engagement, employee experience, productivity, and organization

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00:21:08

People Analytics: The Next Big Step Has Arrived. Get...

The Josh Bersin Company ·

2024/11/22

Companies have been investing in People Analytics and Industrial Psychology since the late 1800s, going back to Fredrick Taylor (time and motion studies) and Carl Jung (psychological types). The original idea was to scientifically manage work, using data to measure labor, strength, motion, and later engagement, skills, and leadership. All this effort resulted in thousands of books and tools to measure employee engagement, employee experience, productivity, and organization

en-us

00:18:56

Can One AI Agent Do Everything? How To Redesign Jobs...

The Josh Bersin Company ·

2024/11/17

This week I summarize my meetings and discussions with clients in NYC and you can see we covered many topics. Here’s the AI summary, which is pretty good. In this conversation, Josh Bersin discusses the evolving landscape of AI platforms, particularly focusing on Microsoft’s positioning and the challenges of creating a universal AI agent. He delves into the complexities of government efficiency, emphasizing the institutional challenges faced in re-engineering government

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00:28:14

How AI Changes Organizations, Institutions, and...

The Josh Bersin Company ·

2024/11/13

In today’s podcast I discuss the organizational, institutional, and societal impacts of AI. And I’m not predicting what “could happen” but rather sharing “what is happening now.” As you’ll hear, AI plays a role in our political issues but an even greater role in our careers, pay, rewards, organization structure, and culture. A recent AI adoption study by McKinsey found that 74% of companies have at least one AI application in place, and 20% have 3 or more. So we’re already

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00:28:14

How AI Changes Organizations, Institutions, and Society

The Josh Bersin Company ·

2024/11/13

In today’s podcast I discuss the organizational, institutional, and societal impacts of AI. And I’m not predicting what “could happen” but rather sharing “what is happening now.” As you’ll hear, AI plays a role in our political issues but an even greater role in our careers, pay, rewards, organization structure, and culture. A recent AI adoption study by McKinsey found that 74% of companies have at least one AI application in place, and 20% have 3 or more. So we’re already

en-us

00:27:34

What's Holding Back People Analytics? Discussion with...

The Josh Bersin Company ·

2024/11/11

After decades of effort and growth, only around 10% of People Analytics teams deliver strategic business value. Many are still focused on traditional analysis of engagement, retention, leadership pipelines, and other HR measures. In this WhatWorks podcast I talk openly with Paul Rubenstein, the Chief Customer Officer at Visier, about how this market has evolved. And in the conversation you can learn about Visier and the role of integrated, AI-platforms for the important topic of

en-us

00:27:34

What's Holding Back People Analytics? Discussion with...

The Josh Bersin Company ·

2024/11/11

After decades of effort and growth, only around 10% of People Analytics teams deliver strategic business value. Many are still focused on traditional analysis of engagement, retention, leadership pipelines, and other HR measures. In this WhatWorks podcast I talk openly with Paul Rubenstein, the Chief Customer Officer at Visier, about how this market has evolved. And in the conversation you can learn about Visier and the role of integrated, AI-platforms for the important topic of

en-us

00:18:36

Diversity, Inclusion, DEI, and Wellbeing In The Trump...

The Josh Bersin Company ·

2024/11/08

This week I discuss the issue of DEI (must it DIE?), inclusion, and corporate culture in the Trump Era. We just completed a 1.5 hour discussion with 30+ companies on the impact of the 2024 election and regardless of your political position, some people are worried. It’s clear to me that DEI (or whatever you call it) is not going away, but in this podcast I reframe the topic and give you perspectives from some of the largest companies in the world. Additional Information Are

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00:21:42

The History of Franklin Covey And The Enduring Model...

The Josh Bersin Company ·

2024/11/06

In this episode of the WhatWorks podcast, Paul Walker, CEO of FranklinCovey, talks with Kathi Enderes about FranklinCovey’s history, his own journey of 25 years with the company from frontline employee to CEO, and how the company now helps large organizations like Marriott enable transformational change through individual behavior change, execution excellence, creating a culture of trust and performance, and developing new leadership capabilities. FranklinCovey (FC) is one of

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00:21:42

The History of Franklin Covey And The Enduring Model...

The Josh Bersin Company ·

2024/11/06

In this episode of the WhatWorks podcast, Paul Walker, CEO of FranklinCovey, talks with Kathi Enderes about FranklinCovey’s history, his own journey of 25 years with the company from frontline employee to CEO, and how the company now helps large organizations like Marriott enable transformational change through individual behavior change, execution excellence, creating a culture of trust and performance, and developing new leadership capabilities. FranklinCovey (FC) is one of

en-us

00:22:00

Amazing Use Cases for AI in HR. Limited Only By Your...

The Josh Bersin Company ·

2024/11/01

I discuss LinkedIn Hiring Assistant, Galileo, SuccessFactors Joule, AI as a Coach, AI for performance management, and much much more. Coming back from multiple weeks on the road with clients and vendors, this podcast will expand your thinking and help you build your own business case for AI tools and agents in your own HR organization. And I also share new research on “what will we do when AI takes away 30% of our work!” While many of us believe AI is a productivity tool, we now

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00:22:00

AI Can Do Even More Than You Thought. Why Every...

The Josh Bersin Company ·

2024/11/01

This week I discuss how major new AI use-cases have emerged. Imagine if every employee had a personal AI assistant? It’s going to happen. I also discuss LinkedIn Hiring Assistant, Galileo, SuccessFactors Joule, AI for performance management, and a big question: what are you going to do with the 35% productivity you gain? Coming back from multiple weeks on the road with clients and vendors, this podcast will expand your thinking and help you build your own business case for AI

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00:14:04

Job Task Re-Engineering With AI: A Massive...

The Josh Bersin Company ·

2024/10/25

In this week’s podcast I discuss the trend (and need) for job task re-engineering: breaking down our jobs into tasks, so we can effectively use AI and Agents to speed things up. As more and more vendors announce AI Agents to assist with work, our best opportunity for massive improvement is to “re-engineer” how we do things, not just “add agents” to our current jobs. As I describe, most companies build job titles in a “mashed potato” approach where we squash a bunch of things

en-us

00:14:04

Job Task Re-Engineering With AI: A Massive...

The Josh Bersin Company ·

2024/10/25

In this week’s podcast I discuss the trend (and need) for job task re-engineering: breaking down our jobs into tasks, so we can effectively use AI and Agents to speed things up. As more and more vendors announce AI Agents to assist with work, our best opportunity for massive improvement is to “re-engineer” how we do things, not just “add agents” to our current jobs. As I describe, most companies build job titles in a “mashed potato” approach where we squash a bunch of things

en-us

602 results

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