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PODCAST

Remarkable Results Radio Podcast

Carm Capriotto, AAP

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers,

leisure automotive

All Episodes

13:02

“Start Thinking About The Industry First, and You...

Remarkable Results Radio Podcast ·

2024/09/07

Thanks to our Partners, Shop Boss, and 360 PaymentsIn this episode of For the Record, Maylan Newton tackles the pressing issue of the technician shortage in the automotive industry. Maylan emphasizes the importance of proactive involvement from shop owners and industry representatives in engaging with educational institutions and students. He highlights the need for better representation at vocational events and the necessity of running businesses that attract and retain skilled technicians

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50:04

Revving Up Automotive Education: Bridging the Gap...

Remarkable Results Radio Podcast ·

2024/09/06

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network This episode explores the distinctions between training and education, comparing the educational systems in the U.S. and Europe and how the automotive industry can support academic institutions. Tanner Brandt emphasizes the value of vocational training and soft skills, while Michael Ingvardsen highlights the advantages of industry collaboration and the need for engaging training resources. Tanner and Michael advocate for

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26:18

2024 Benchmark Report Part 2: Profitability, Labor...

Remarkable Results Radio Podcast ·

2024/09/05

In this episode of Business by the Numbers, host Hunt Demarest, CPA, continues the in-depth exploration of the 2024 Benchmark Report. This week, he analyzes the intricacies of shop sizes, locations, and industry trends, setting the stage for next week's grand finale on top versus not shops.Breakdown of shop performance based on size and location across the U.S.Insights into regional profitability, labor rates, and productivity metrics.Key takeaways for shop owners on how to compare their performance

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18:39

Are You the Biggest Constraint to Your Business...

Remarkable Results Radio Podcast ·

2024/08/31

Thanks to our Partners, Shop Boss, and 360 PaymentsAJ Nealey shares his journey from technician to business owner, highlighting key constraints to business growth in the auto repair industry. AJ emphasizes the importance of recognizing personal limitations, building a strong team, and implementing effective processes. He advocates for working "on" the business rather than "in" it and stresses personal development and accountability. This episode provides valuable strategies for overcoming

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38:53

The Most Overlooked ‘Power’ Tool: Unlocking Your SMS...

Remarkable Results Radio Podcast ·

2024/08/30

'Our shop managers, our shop owners, they don't know what they have, and because they don't know what they have, they don't know how to use it to the fullest extent.' This episode is packed with valuable advice for shop owners who want to maximize their Shop Management System and ensure their business runs seamlessly and profitably. Learn More About: Maximizing Your SMS: Many shop owners underutilize their SMS, treating it merely as an invoicing tool. Inventory Control: Effective inventory

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32:07

2024 Benchmark Report Par 1: Biggest Changes, Key...

Remarkable Results Radio Podcast ·

2024/08/29

In this episode of "Business by the Numbers," Hunt Demarest, CPA, kicks off a three-part series breaking down the 2024 Automotive Industry benchmark report for auto repair shops across the country. This report gives a clear look at how shops are performing financially and operationally, helping owners see where they stand.Key Points:• Benchmark Report Basics: The episode starts by explaining a detailed report that covers sales, profits, and key metrics for different types of auto repair shops,

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46:53

Manage Your Stress & Drive Success with Jeff...

Remarkable Results Radio Podcast ·

2024/08/28

When running your auto repair shop, burnout, stress, and exhaustion can feel like constant companions. How do you reignite your passion and find balance amidst the daily challenges?In this episode of the Auto Repair Marketing Podcast, Kim Walker hosts a solo cast with guest Jeff Salzenstein, a former professional tennis player turned coach and speaker.Jeff shares his transformative journey from the tennis courts to becoming a coach focused on holistic well-being. He offers invaluable insights on

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22:54

Mailbag: Should I Put In A Two Weeks Notice? [E149] -...

Remarkable Results Radio Podcast ·

2024/08/28

Matt Fanslow explores the contentious topic of whether employees should give a two weeks notice when leaving a job. He challenges the power dynamics and expectations between employees and employers, questioning the fairness of this common practice. Matt highlights the lack of reciprocity from employers regarding severance packages and the potential negative impact on future job references if notice isn't given.Show NotesThe Two Weeks Notice Question (00:01:10)Power Dynamics in Employment

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36:22

Making Safety A Priority: Safety Inspection...

Remarkable Results Radio Podcast ·

2024/08/27

Thanks to our Partner, NAPA Auto CareJoin Tracy Capriotto and Tom Herrmann as they conduct a comprehensive safety inspection at a local shop in Buffalo, NY. Tom demonstrates the importance of regular safety checks, covering fire extinguishers, eyewash stations, electrical panels, and more. He emphasizes the need for compliance with OSHA standards and the collaborative nature of workplace safety. Tracy and Tom discuss the significance of safety education for both employers and employees,

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07:25

Changing Pastures: Practical Tips for Auto Repair...

Remarkable Results Radio Podcast ·

2024/08/26

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here:

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38:53

Discussing D-Day + 80 Years [E005] - Speak Up!

Remarkable Results Radio Podcast ·

2024/08/26

A lifelong student of history - this episode began as a serious topic of interest for Craig - and evolved into multiple conversations with a special guest. For our listeners, we took our time with this episode and it was reviewed with careful consideration due to the significance of the subject.On June 6, 2024 - many of us in the free world paused to recognize a significant anniversary. The 80th anniversary of D-Day.D-Day, also known as Operation Overlord, was the allied invasion of Normandy to

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08:27

"I Don't Need to Read That" Said No One Ever [FTR 100]

Remarkable Results Radio Podcast ·

2024/08/24

Thanks to our Partners, Shop Boss, and 360 PaymentsMatt Fanslow, host of "Diagnosing the Aftermarket A to Z," discusses the critical importance of consulting service information before performing vehicle maintenance or repairs. Matt shares multiple real-world scenarios illustrating why thoroughly understanding service procedures is essential to avoiding costly mistakes and ensuring professional work.Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health,

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36:00

Creating a Culture of Accountability for Internal...

Remarkable Results Radio Podcast ·

2024/08/23

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network This episode centers on John Gustafson's journey managing his automotive repair business, focusing on internal succession planning and implementing the Entrepreneurial Operating System (EOS). John shares his experience developing an internal succession plan, emphasizing the importance of nurturing leadership within his team. He explains how EOS has enhanced meeting structures, accountability, and strategic vision, fostering

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51:33

A Gift, Not A Punishment: Service Advisor Coaching...

Remarkable Results Radio Podcast ·

2024/08/22

This episode explores how effective coaching can pay for itself by improving client interactions and boosting profitability. By listening to calls and identifying areas of opportunity, coaches help advisors address customer needs more accurately. Discover why one-on-one coaching is a valuable investment for shop owners aiming to enhance their business performance and customer experience.Show NotesShift from Training to Education (00:03:26) Carm discusses the importance of shifting the terminology

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16:07

ERTC Update - Am I Going to Get Paid? [E132] -...

Remarkable Results Radio Podcast ·

2024/08/22

In this week's episode of Business by the Numbers, Hunt Demarest, CPA, dives into the latest updates on the Employee Retention Tax Credit (ERTC) from the IRS. This episode is a must-listen if you're unsure about your ERTC status or how it impacts your taxes.Explore the IRS's recent announcements and what they mean for your ERTC claims.Understand the different risk categories the IRS has assigned to ERTC applications.Learn the tax implications if you’ve received ERTC funds but haven’t filed your

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27:26

Old Yeller and the Aging Mechanical Specialist [E148]...

Remarkable Results Radio Podcast ·

2024/08/21

Inspired by a listener's question, Matt discusses the physical limitations that come with age and the need for early planning and skill diversification. The episode highlights the importance of adaptability and collaboration to ensure aging mechanics remain valuable in the automotive industry.Show Notes Future Planning for Retirement (00:02:38)Physical Limitations and Career Transition (00:03:57)Service Advisor Role Challenges (00:05:03)Skill Development and Planning (00:06:19)Communication and Shop

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26:00

Tapping Into Local Organizations For Business Help...

Remarkable Results Radio Podcast ·

2024/08/21

Want to unlock new opportunities for your auto repair shop? Learn how to tap into local organizations that are eager to help your business thrive, connect with valuable resources, and maximize community support.We'll explore the benefits of the Small Business Development Center (SBDC), leveraging Downtown Development Districts, and participating in programs like Goldman Sachs 10,000 Small Businesses.Plus, discover how to network with local government officials, secure grants, and enhance your shop's

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44:45

From Websites to Texts: How to Meet Modern Consumer...

Remarkable Results Radio Podcast ·

2024/08/20

Thanks to our Partner, NAPA Auto CareAubrey Amborn, Director of Sales for Net Driven, discusses the evolving marketing landscape in the automotive industry. She emphasizes the necessity of a robust online presence, effective SEO, and diverse communication methods to meet changing consumer preferences. Aubrey highlights the importance of adapting to digital trends, noting that 87% of consumers prefer text communication. The discussion also covers the impact of online reviews and the need for

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18:23

How Can Absentee Owners Transform Struggling Auto...

Remarkable Results Radio Podcast ·

2024/08/19

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here:

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36:34

Friction is a part of Feedback with Chris Cloutier...

Remarkable Results Radio Podcast ·

2024/08/19

This week Chris Cloutier is my guest on the podcast - and not just as my boss or a sponsor of this program - but as an excellent communicator and influential leader and one who I feel is exceptionally talented at delivering GOOD feedback.Even for people with above average communication skills - the necessity to give feedback is often one of the most uncomfortable situations regularly faced in our lives and careers.In this focused conversation - Chris provides his valuable insight on the topic along

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528 results

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