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PODCAST

Hospitality Hangout | Expert Strategies & Industry Trends from Hospitality Insiders

Michael Schatzberg & Jimmy Frischling - Hospitality Insiders | Expert Strategies & Trends."

Hospitality Insiders Michael Schatzberg and Jimmy Frischling delve into hospitality trends, food service insights, and investment strategies. Each week, receive insider insights and funny stories that shape the hospitality landscape. They live at the intersection of hospitality, food service, technology, and investment, connecting the biggest players and boldest ideas shaping the industry. Each week, they serve up funny, informative, and wildly entertaining conversations with the insiders who are

business entrepreneurship

All Episodes

45:39

Point-Of-Sale Becoming the Brain of the Restaurant |...

Hospitality Hangout | Expert Strategies & Industry... ·

2022/05/17

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with Bryan Solar, Restaurants GM at Square, to discuss his unique journey into the industry, the rebranding of Square, and the importance of POS innovations.When asked about his start in the industry, Solar talks about his background and coming from a family of restaurateurs. He tells the guys about his journey to working at a strategy consulting firm that helped really

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56:54

LIVE FROM FOOD ON DEMAND IN LAS VEGAS

Hospitality Hangout | Expert Strategies & Industry... ·

2022/05/10

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” were on the road and live at Food On Demand in Las Vegas, where they chat with Laura Michaels, Editor in Chief at Franchise Times, Alyssa Abraham, Digital Innovation Manager at Cargill, April Rogers, Director of Off-Premise and Guest Relations at Ruby Tuesday, and Maia Tekle, Co-Founder of Dispatch Goods about the conference, strategies for increasing off-premises efficiency

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38:04

Technology Improving Functionality | Season 7, Vol....

Hospitality Hangout | Expert Strategies & Industry... ·

2022/05/03

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with Tony Smith, CEO and Co-Founder of Restaurant365, to discuss rising food costs, labor shortages and how his company is using technology to combat both of those challenges within the industry.Smith co-founded Restaurant365 over ten years ago and works with over thirty thousand businesses. The restaurant management software developed by Restaurant365 allows operators

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51:15

Virtual Brands Are the New Normal | Season 6, Vol....

Hospitality Hangout | Expert Strategies & Industry... ·

2022/04/26

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with Robert Earl, Co-Founder of Virtual Dining Concepts and Chairman of Earl Enterprises, to discuss virtual brands, how influencers bring value to operators, and the company’s latest concept.Earl talks about growing up in the United Kingdom and how being the son of a very famous singer exposed him early on to show business, talent and brands. Earl jokes that he was

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35:57

Food-Waste Solving Food-Insecurity | Season 6, Vol....

Hospitality Hangout | Expert Strategies & Industry... ·

2022/04/20

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with Kimberly Smith, Chief Executive Officer at Copia, to discuss food insecurity, how restaurants can track food waste and what Copia is doing to help the industry reduce carbon emissions. Smith talks about her background in the advertising tech industry and having nearly 20 years of experience in data and analytics. She shares that becoming a parent gave her a new

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64:12

LIVE FROM RFIS

Hospitality Hangout | Expert Strategies & Industry... ·

2022/04/12

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” were on the road at the Restaurant Franchising & Innovation Summit in Nashville. Schatzberg and Frischling chat with Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc., Josh Goodman, Founder & CEO, of PourMyBeer, Cherryh Cansler, Editor of FastCasual.com and VP of Events at Networld Media Group, and Josh Halpern, CEO at Big Chicken, about the summit and latest

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40:15

Designing to the Customer Journey | Season 6, Vol....

Hospitality Hangout | Expert Strategies & Industry... ·

2022/04/05

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with Scott Gladstone, SVP of Strategy and Innovation at Dine Brands, to discuss the state of the industry, virtual brands, and how new technologies and innovations are going to drive sales moving forward.Gladstone talks about the state of the industry and shares that consumers are returning to Dine Brands restaurants in record numbers. In addition to consumers dining in

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43:23

A Birdseye View of the Restaurant Industry | Season...

Hospitality Hangout | Expert Strategies & Industry... ·

2022/03/29

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” chat with Danny Klein, Editorial Director at Food News Media, about his unique leap into the industry and the debate regarding pizza and tech.Klein shares why Food News Media offers free magazine subscriptions to industry professionals. He talks about the outlet covering both QSR and FSR segments. Klein says the company’s day one goal was to help operators run their

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19:28

Helping Organizations Thrive | Season 6, Vol. 9: Blanket

Hospitality Hangout | Expert Strategies & Industry... ·

2022/03/21

In the latest episode of Hospitality Hangout, Jimmy Frischling “The Finance Guy” and Sterling Douglass “The Technology Guy”, were on the road and live at MURTEC Las Vegas, where they chat with Michael "MJ" Jacober, Founder / CEO at Blanket, about the show, participating in Start-Up Alley and restaurant-technology being highlighted at MURTEC.Blanket Founder and CEO, Michael “MJ” Jacober stops by for his second time on the podcast to discuss Blanket’s mission to help multi-unit operations and

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30:26

LIVE FROM MURTEC IN LAS VEGAS

Hospitality Hangout | Expert Strategies & Industry... ·

2022/03/15

In the latest episode of Hospitality Hangout, Jimmy Frischling “ The Finance Guy” and Sterling Douglass “The Technology Guy”, were on the road and live at MURTEC Las Vegas, where they chat with Phil Crawford, Chief Technology Officer at CKE Restaurants, Inc., Tom Seeker, Chief Information Officer at Earl Enterprises and Astrid Isaacs, Chief Technology Officer at Bloomin’ Brands Inc., about the show and restaurant-technology being highlighted at MURTEC. Crawford stops by for his second time on the

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44:07

The Digital Consumer Experience | Season 6, Vol. 8:...

Hospitality Hangout | Expert Strategies & Industry... ·

2022/03/08

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with John DiLoreto, president and general manager North America at Flipdish about digitally connecting restaurants to their customers. DiLoreto leads the business for North America at Flipdish. It is a digital technology company focused on the hospitality industry. DiLoreto says, “Specifically what we focus on at Flipdish is what we call the digital consumer experience

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41:25

The Best Damn Chicken Finger | Season 6, Vol. 7:...

Hospitality Hangout | Expert Strategies & Industry... ·

2022/03/01

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chats with Jon Sherman, chief executive officer and co-founder at Sticky's Finger Joint about becoming an entrepreneur, developing a new brand, and the lessons learned. Sticky’s Finger Joint was founded in New York City ten years ago in 2012. Sherman says Sticky's makes boneless, fried and grilled chicken and it is paired with eighteen different dipping sauces with different

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41:47

Growing Emerging Concepts | Season 6, Vol. 6: Savory

Hospitality Hangout | Expert Strategies & Industry... ·

2022/02/22

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chats with Alonso Castañeda, vice president of brand development and strategy at Savory Restaurant Fund about finding emerging concepts and helping to develop the brand for fast growth. Castañeda says “the Savory Restaurant Fund is a fund that works and identifies brands in their infancy stage and when I say infancy I don't mean that the brand is brand new. They could be in

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38:57

Optimizing the Customer Experience | Season 6, Vol....

Hospitality Hangout | Expert Strategies & Industry... ·

2022/02/15

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with Tim McLaughlin, co-founder chief executive officer of GoTab, Inc., about technology that can optimize daily operations, while improving communication between restaurant operators and their guests. McLaughlin talks about his background, he says he has been developing software since he was young and then he went to school for mechanical engineering. McLaughlin says,

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41:33

The Current State of the Delivery Market | Season 6,...

Hospitality Hangout | Expert Strategies & Industry... ·

2022/02/08

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with Nabeel Alamgir, chief executive officer and co-founder of Lunchbox about the current state of delivery and what the future will look like for restaurants. Alamgir who is on the 2021 Forbes list 30 under 30, is the co-founder of the digital ordering and marketing platform Lunchbox. The operating system for managing a restaurant's entire digital experience. Alamgir

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39:18

The Convenience of Curbside | Season 6, Vol. 3: Curbit

Hospitality Hangout | Expert Strategies & Industry... ·

2022/02/01

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with Scott Siegel, co-founder and chief executive officer at Curbit, about the continued critical component of pickup and takeaway in the restaurant business. Siegel talks about his background in commercial real estate, representing restaurant owners and how finding locations for their business inspired the development of Curbit. He realized that drive-thrus were a

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38:21

Reducing Waste With Reusable Packaging | Season 6,...

Hospitality Hangout | Expert Strategies & Industry... ·

2022/01/25

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' chat with Lindsey Hoell, founder and chief executive officer of Dispatch Goods about how restaurants can help reduce waste with reusable packaging. Hoell had a career in cardiac surgery first on the clinical side and then started selling the equipment in Hawaii. She is a surfer and was confronted by plastic pollution in her favorite surf breaks. Hoell got involved with

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32:41

Using AI to Achieve Consistent Service | Season 6,...

Hospitality Hangout | Expert Strategies & Industry... ·

2022/01/18

In the latest episode of Hospitality Hangout, Michael Schatzberg “The Restaurant Guy'' and Jimmy Frischling “The Finance Guy'' kick off season six and chat with Evan DeSantola, Co-Founder & CEO at Agot AI about using AI to achieve consistent service.DeSantola and his co-founder Alex Litzenberger met at Carnegie Mellon University when they had come up with the idea for Agot AI. They had noticed the advances in computer vision perception technologies were not being commercialized. DeSantola says, “so

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39:38

LIVE FROM CES IN LAS VEGAS

Hospitality Hangout | Expert Strategies & Industry... ·

2022/01/12

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” were on the road and live at CES Las Vegas, where they chat with Michael Wolf, founder, chief executive officer, and editor in chief at The Spoon, Picnic’s founder and chief executive officer, Clayton Wood, Steven Sperry, co-founder and chief executive officer at Minnow and Ritukar Vijay, founder and chief executive officer at Ottonomy, Inc., about the show and

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40:25

AI in Your Restaurant | Season 5, Vol. 12: Valyant AI

Hospitality Hangout | Expert Strategies & Industry... ·

2021/12/28

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” chat with Rob Carpenter, founder and chief executive officer at Valyant AI about automated order taking for quick service restaurants. Carpenter says, “There's a little bit of a labor crunch out there, one point seven million unfilled positions across the hospitality industry right now. So what we do is stick revolutionary cutting edge technology into your restaurant,

en

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