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PODCAST

Hospitality Hangout | Expert Strategies & Industry Trends from Hospitality Insiders

Michael Schatzberg & Jimmy Frischling - Hospitality Insiders | Expert Strategies & Trends."

Hospitality Insiders Michael Schatzberg and Jimmy Frischling delve into hospitality trends, food service insights, and investment strategies. Each week, receive insider insights and funny stories that shape the hospitality landscape. They live at the intersection of hospitality, food service, technology, and investment, connecting the biggest players and boldest ideas shaping the industry. Each week, they serve up funny, informative, and wildly entertaining conversations with the insiders who are

business entrepreneurship

All Episodes

00:35:45

Hospitality Industry Growth & Technology Insights...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/12/30

Featuring top hospitality leaders from Groucho’s Deli, Long John Silver’s, Tiki Taco, Cowboy Chicken, Crazy Pita, and Beans & Brews Coffee House, including Mehdi Zarhloul, Brittany Mercer, Eric Knott, Deric Rosenbaum, Doug Willmarth, and Tim Newton, this episode dives deep into the latest hospitality trends and technology shaping the food service industry. Recorded live at FS/TEC from Amazon Business Studios, Hospitality Hangout brings you insider insights on growth strategies, brand building, and

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00:32:43

Never Feeling Like a Chain: Kaleb Harrell CEO of...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/12/23

Kaleb Harrell, CEO and co-founder of Hawkers Asian Street Food, joins Hospitality Hangout to share hospitality insider insights on building an authentic restaurant brand rooted in Asian street food culture. Discover how understanding true hawker culture and hands-on hospitality leadership shaped Hawkers’ unique growth strategy and helped the brand stay genuine without feeling like a traditional chain.In this episode, Kaleb dives into early challenges of bootstrapping, balancing multiple ventures,

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00:41:03

More Than a Diner: Mark Politzer CEO of Norms...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/12/16

Mark Politzer, CEO of Norms Restaurants and a prominent figure among hospitality insiders, shares his extraordinary journey in the food service industry on Hospitality Hangout. From starting as a dishwasher to leading a beloved Southern California diner, Mark talks about the hospitality strategies and leadership principles that sustain Norms’ 76-year legacy. Featuring insights on maintaining a multi-generational workforce and fostering long-term loyalty, this episode explores how industry trends

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00:30:17

Building DogHaus: André Vener on Turning a Late Night...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/12/11

André Vener shares the inspiring hospitality story behind DogHaus—from a late-night idea to a nationally recognized food brand. Discover industry trends in food service and hospitality strategies as André discusses the importance of food quality, guest experience, and how entertainment blends seamlessly with hospitality. This episode explores key investment and scaling strategies to grow a brand without losing its original soul. André also shares his experiences working with celebrity partners like

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00:47:40

Purpose-Driven Hospitality Leadership: Kelli Valade,...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/12/09

Kelli Valade, CEO of Denny’s and a leading hospitality insider, shares her purpose-driven leadership approach, and the powerful role hospitality plays beyond the dining room. In this special No Kid Hungry miniseries episode, explore how Denny’s commitment to fighting childhood hunger through a 15-year partnership and signing the CEO Pledge highlights impactful hospitality trends. Kelli dives into building culture at a legacy brand, staying relevant across generations, and leading with empathy in the

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00:31:06

Fresh Pressed Power: Building Wellness and Gut Health...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/12/02

Jennifer Dodd, CEO of Main Squeeze Juice, shares her journey and insights into building an emerging brand within the food industry. Dive deep into hospitality trends around wellness-driven concepts, cold-pressed juice, and gut health, and discover how this innovative approach transforms food service experiences.Jennifer breaks down what sets Main Squeeze apart—from fresh, unpasteurized juice with a six-day shelf life to catering to fitness enthusiasts and GLP-1 users. She reveals the importance of

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00:40:35

Building People First: Leadership and Expansion...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/11/25

Amy Hom, COO of Barcelona Wine Bar and a recognized hospitality insider, shares her leadership journey and insights into navigating hospitality trends through talent development and brand expansion. From early experiences at major food service brands to shaping the culture at Barcelona Wine Bar and its new concept Corsica Wine Bar, Amy outlines how investing in people drives success. She discusses mentorship, emerging leaders, and strategic hospitality strategies that foster long-lasting careers and

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00:17:55

Kimchi Magic: CEO of Bonchon Suzie Tsai on Korean...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/11/18

Suzie Tsai, CEO of Bonchon Chicken, joins Hospitality Insiders to share captivating insights into one of the most iconic Korean fried chicken brands shaping hospitality trends worldwide. Dive into the science behind perfect twice-fried chicken, explore Bonchon’s explosive growth through word-of-mouth, and learn about bold hospitality strategies driving their global expansion. Suzie also discusses innovative flavor development, the impact of K-culture on younger diners, and why kimchi might be the

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00:24:17

Building BarTaco: Insights on Brand Culture and...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/11/11

Scott Lawton, Co-Founder and Chairman of BarTaco, joins to share his unique journey from busboy to a leader in the food industry. In this episode, Scott offers insider insights on hospitality strategies, the importance of brand culture, and scaling a lifestyle-focused restaurant business. He reflects on industry trends that have shaped his approach, including his time at Tribeca Grill and the founding of Barcelona Wine Bar. Scott also discusses the sale and revival of BarTaco, highlighting key

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00:36:30

Hospitality Leadership with Debbie Stroud: Leading...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/11/04

Debbie Stroud, President and CEO of Whataburger, shares her unique hospitality leadership journey, guiding one of America's most iconic brands into a future driven by hospitality strategies and a people-first culture. In this episode, we explore Whataburger's 75-year legacy, insider insights into balancing growth with authenticity, and emerging hospitality trends that inspire innovation and team motivation. Discover how listening and care are at the heart of Whataburger's success and what it takes

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00:29:58

Building a Billion-Dollar Hospitality Brand:...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/10/28

Jim Bitticks, President and COO of Dave’s Hot Chicken, shares insider insights on building a billion-dollar hospitality brand. From a humble $900 East Hollywood pop-up to one of the fastest-growing food industry sensations, Jim reveals leadership strategies, hospitality culture, and growth secrets vital for scaling with integrity. Dive into hospitality trends and the power of viral moments that have propelled Dave’s Hot Chicken to phenomenal success. Whether you’re interested in hospitality

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00:36:17

Fighting Summer Hunger: Hospitality Leaders Feeding...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/10/21

In this special episode, recorded live at the Prosper Forum, the Hospitality Hangout shines a light on how hospitality leaders are tackling childhood hunger. Featuring Anne Filipic, CEO of Share Our Strength and leader of the No Kid Hungry campaign, along with industry experts Scott Boatwright of Chipotle, Noah Glass of Olo, and Kelly Esten of Toast, we explore the C.E.O. Pledge to End Summer Hunger. This initiative has expanded meal access from just 3 million to nearly 19 million children

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00:12:41

It’s Bigger Than Biscuits: Roland Gonzalez, CEO of...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/10/14

Roland Gonzalez, CEO of Church’s Chicken, shares how he’s leading one of the world’s largest fried chicken brands through rapid expansion and brand evolution. He talks about growing up in Texas, his early start in food service while playing college baseball, and how operational experience shaped his leadership style. Roland reflects on the company’s global footprint, franchise growth, and the importance of investing in people, culture, and guest experience. He also touches on the brand’s community

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00:12:37

Never Trust a Skinny CEO: Rob Lynch of Shake Shack on...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/10/07

Rob Lynch, CEO of Shake Shack, shares his journey from washing dishes at age five to leading one of the most recognizable burger brands in the world. He talks about his early roots in pizza shops, the lessons learned from working for $5 an hour, and why he believes you should “never trust a skinny restaurant executive.” Rob discusses Shake Shack’s partnership with No Kid Hungry, the company’s commitment to community, and how hospitality can be a vehicle for meaningful impact. He also reflects on

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00:34:02

Rolling Forward: Scott Boatwright, CEO of Chipotle,...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/09/30

Scott Boatwright, CEO of Chipotle, shares his journey from humble beginnings to leading one of America’s most recognizable brands. He reflects on his personal experience with food insecurity, Chipotle’s work with No Kid Hungry, and why the restaurant industry is uniquely positioned to help solve childhood hunger. Scott also opens up about leadership, building a mission-driven culture, and the ongoing fight to ensure every child has access to nutritious meals.Episode Credits:Produced by: Branded

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00:50:52

Carving a Better Future: Barry McGowan CEO of Fogo de...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/09/23

In this episode of Hospitality Hangout, hosts Michael Schatzberg (“the restaurant guy”) and Jimmy Frischling (“the finance guy”) sit down with Barry McGowan, CEO of Fogo de Chão, as part of the No Kid Hungry CEO Pledge miniseries.Barry shares his journey from experiencing food insecurity as a teenager to leading one of the world’s most iconic Brazilian steakhouses. He reflects on how Fogo de Chão grew from 28 to more than 110 locations worldwide, the importance of investing in people, and the

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00:42:16

Game Day, Every Day: Brooks Schaden, Co-Founder and...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/09/16

In this episode of Hospitality Hangout, the Restaurant Guy and the Finance Guy sit down with Brooks Schaden, co-CEO and co-founder of Tom’s Watch Bar, to explore how he’s reinventing the modern sports bar. From 150+ TVs and cutting-edge tech infrastructure to partnerships with brands like Mark Wahlberg’s Flecha Azul Tequila, Brooks shares how Tom’s creates an immersive fan experience that goes far beyond game day. The conversation dives into the evolution of sports viewing, the rise of betting and

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00:56:24

Igniting Restaurant Growth: From Flames to Fame:...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/09/09

In this sizzling episode of The Hospitality Hangout Podcast, hosts Michael “Schatzy” Schatzberg and Jimmy Frischling sit down with Steve Kislow, CEO of Firebirds Wood Fired Grill. They delve into hospitality strategies and reveal what it takes to scale a modern restaurant brand while staying true to its roots. Steve shares his valuable perspective on industry trends that are shaping the future of casual dining, covering everything from menu innovation to guest experience and team culture.This

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00:49:47

Hospitality’s Game Plan: Insider Insights & Emerging...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/09/02

In this dynamic episode of the Hospitality Hangout Podcast, we welcome Josh Kopel—award-winning restaurateur and hospitality strategist—for a deep dive into the latest hospitality trends and insider insights that are shaping today’s food service industry. Josh shares his unique perspective on emerging brands making waves and how these innovations are redefining restaurant success in both QSR and full-service dining. With a blend of hard-won hospitality insights and entertaining moments, this

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00:44:54

Title: From Salads to Success: Bold Ideas & Insider...

Hospitality Hangout | Expert Strategies & Industry... ·

2025/08/26

In this laughter-filled yet insightful episode of the Hospitality Hangout Podcast, we sit down with Nick Kenner, Founder & CEO of Just Salad, to explore bold ideas and expert strategies that are reshaping the hospitality and food service industry. Get ready for valuable hospitality insights as we discuss the evolving trends, the rise of emerging brands, and the keys to restaurant success in the competitive QSR landscape. From hospitality leadership to navigating industry challenges, Nick provides

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280 results

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