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PODCAST

Remarkable Results Radio Podcast

The Voices, Ideas, and Insights That are Shaping the Future of the Automotive Aftermarket - Reside Here

leisure automotive

All Episodes

36:20

Mastering Gross Profit: Real World Stories from Shop...

Remarkable Results Radio Podcast ·

2024/10/04

Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, our panel discusses strategies for increasing gross profit, team harmony, and the significance of training the next generation of automotive professionals. By understanding and managing gross profit, embracing expert guidance, and fostering a culture of continuous improvement, shop owners can navigate the challenges of the industry and achieve long-term success. Murray

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39:06

Global Perspective: Shop Owners Trip to China [RR 995]

Remarkable Results Radio Podcast ·

2024/10/04

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, Emily Chung shares her recent trip to China with her 2 sons and father, discussing cultural experiences, manufacturing insights, and consumer differences. Highlights include the impact of tariffs on the automotive aftermarket and the importance of global collaboration, particularly in the context

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40:55

All Shop Owners Know Something That Other Owners...

Remarkable Results Radio Podcast ·

2024/09/27

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, discover how simply attending meetings can significantly improve net profit, the impact of cost management, and tips on leveraging technology for business efficiency. Murray Voth, RPM Training. Listen to Murray’s previous episodes HERE. murrayvoth@rpmtraining.net Show Notes Watch Full Video

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46:01

Leadership Deep Dive: Styles, Blind Spots, and...

Remarkable Results Radio Podcast ·

2024/09/27

Explore key leadership archetypes like the Motivator, the Builder, and Servant Leadership. Our panel shares the must-know strategies for effective communication, team building, and personal growth. Plus, they highlight the power of peer groups, continuous learning, and adapting your leadership style to different situations. This episode is perfect for shop owners, managers, and anyone in the automotive repair industry who’s ready to improve their leadership skills. Andrew Marcotte, American Pride

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48:28

Do You Have A No Culture, Culture In Your Business?...

Remarkable Results Radio Podcast ·

2024/09/20

Do you believe that every shop has a culture, whether intentional or not? Discover how to define your desired culture and lean into empowering leadership and personal development. This episode is packed with actionable insights and real-life stories to help you transform your shop’s culture from the ground up. Whether you’re struggling with high turnover or just want to create a more positive work environment, this discussion has something for everyone. Dave Schedin, CompuTrek Automotive Management

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25:09

Key KPI: Productivity & Efficiency [E136] - Business...

Remarkable Results Radio Podcast ·

2024/09/19

In this episode of Business by the Numbers, host Hunt Demarest, CPA, dives into the critical role that productivity and efficiency play in the profitability of auto repair shops. Using real-world examples, Hunt explains the differences between these two metrics and how shop owners can leverage them to drive business successProductivity vs. Efficiency: Learn the key differences between productivity (work produced) and efficiency (how well time is used) and why both matter for your shop’s

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45:25

Human Connections: Mastering Soft Skills in the...

Remarkable Results Radio Podcast ·

2024/09/13

In this episode, Carm Capriotto brings insights into the critical role of soft skills in the automotive industry. The discussion centers around the importance of communication, empathy, and active listening in fostering better customer relationships and enhancing team dynamics. Perfect for business owners, service advisors, and automotive professionals looking to elevate their operations. Prioritize the development of soft skills within your team, and watch as your business thrives in a more

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20:30

2024 Benchmark Report Part 3: Labor Productivity, ...

Remarkable Results Radio Podcast ·

2024/09/12

This episode of Business by the Numbers is Part 3 (and the final part) of the 2024 benchmark series! What separates the most profitable auto repair shops from those struggling to turn a profit? Today, he's tackling that question using financial data and real-world insights from hundreds of shops across the industry. What you'll take away from this episode:Understand what the top 10% of shops are doing right – and what the bottom 10% are doing wrong.Why labor productivity is actually the most

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56:05

Back-to-School Marketing: Strategies for Auto Repair...

Remarkable Results Radio Podcast ·

2024/09/11

Join host Kim Walker as she leads a heartwarming and insightful panel discussion with auto repair shop owners who are making a real difference in their communities. In this special episode, our panelists share how they're stepping up during the back-to-school season to support local students and teachers through creative initiatives—from donating school supplies to funding teacher wish lists and organizing community events.Listen as Tanika Haynes, Christina Grace Beverly, and Nakia and Nate Bailor

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26:30

Auto Repair Profession and the WNBA vs Caitlin Clark...

Remarkable Results Radio Podcast ·

2024/09/11

Matt Fanslow explores the parallels between women's basketball and the automotive repair industry. Highlighting Caitlin Clark's exceptional impact on women's sports, Matt discusses how her achievements should be celebrated rather than downplayed. He critiques the tendency of some WNBA players to undermine Clark's success, likening it to the automotive industry's habit of disparaging competitors. Matt argues that fostering a supportive and collaborative environment, rather than one of criticism, can

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20:25

From Partnership Struggles to Solopreneur Success [RR...

Remarkable Results Radio Podcast ·

2024/09/10

Thanks to our Partner, NAPA Auto Care Nate Winston shares his inspiring journey of transitioning from a challenging 16-year business partnership to becoming a successful solopreneur. He discusses the challenges of misaligned goals and work ethics within the partnership, which led to emotional strain. Nate also discusses his plans for the future and offers valuable advice for anyone considering a business partnership. Tune in to learn from Nate's experiences and discover insights to help advance

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9:45

Do You Rise to the Occasion or Wither Under the...

Remarkable Results Radio Podcast ·

2024/09/09

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here:

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59:25

The Price of Assumptions: Cecil Bullard's Eye-Opening...

Remarkable Results Radio Podcast ·

2024/09/09

In this episode we explore how assumptions have the power to destroy relationships.This episode was first planned back in May of 2024 when Craig was at the HQ for the Institute of Automotive Business Excellence in Ogden Utah. Craig and Cecil Bullard were outside discussing communication topics while taking in the scenery of the Mountains in the early morning. When Cecil suggested this topic and told a portion of the story it became clear that it warranted an episode. This isn’t about mountains -

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47:45

What’s The Worst Piece of Advice You’ve Ever Been...

Remarkable Results Radio Podcast ·

2024/09/06

Join our panel of shop owners as they discuss the worst advice they've received in the automotive business: "Be the cheapest in town; it will get you more business." "Don't give a price over the phone." "Don't get personal." "DVI's are not worth the extra time." "You'll never make it because you're too honest." "Don't hire a business coach." Bill Nalu, Interstate Auto Care, Madison Heights, MI. Listen to Bill’s previous episodes HERE. Judy Zimmerman Walter, Zimmerman’s Automotive, Mechanicsburg,

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58:52

Communicate Like a Pro: Tips and Mistakes with Craig...

Remarkable Results Radio Podcast ·

2024/09/04

Today, we're excited to have a special guest with us, Craig O'Neill, a seasoned communication expert.In this episode, we'll dive into Craig's unique approach to effective communication in the auto repair industry. We'll explore how he defines and measures communication success, the art of creating positive first impressions, and the crucial role of clear, transparent interactions in building client trust and retention.We'll also discuss the impact of personalized communication, the importance of

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27:36

What Jorge Menchu Taught Me About Diagnostics [E150]...

Remarkable Results Radio Podcast ·

2024/09/04

Matt Fanslow shares experiences with new hires at the shop, highlighting their questions about air conditioning systems and diagnostic processes. Using a crossword puzzle analogy from Jorge Menchu, Matt illustrates effective diagnostic strategies, stressing the importance of starting with 'simpler' problems to build understanding and gain confidence. Matt praises Jorge for his impact on diagnostic processes and tools, noting that his work has greatly enhanced the capabilities of technicians in the

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31:40

If You Had 364 Days Left to Live: What Would You Do...

Remarkable Results Radio Podcast ·

2024/09/03

Thanks to our Partner, NAPA Auto Care Craig Noel recounts his near-death experience from multiple blood clots in his lungs and how it profoundly affected his perspective on life, family, and business. This life-altering event led Craig to reevaluate his priorities, emphasizing the importance of relationships and intentional living. Craig shares how his absence from work revealed the strength of his team and the culture he built. The discussion covers overcoming the "I can't" mentality, establishing

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14:07

Why Did the Auto Shop Owner Cross the Road? To Get to...

Remarkable Results Radio Podcast ·

2024/09/02

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook group go here:

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49:49

Communicating With Questions: Jeremy and the Jungle...

Remarkable Results Radio Podcast ·

2024/09/02

This episode begins with a simple premise. Craig recognizes his friend and former co-worker, Jeremy Glassco, as an excellent communicator and a man who asks great questions.Shortly after introducing Jeremy- you’ll see what Craig means!While exploring the topic of conversational questions, Craig invites Jeremy to explain his communication journey - which is a unique one.Jeremy was raised in the jungles of Papua New Guinea. The son of a missionary family - Jermey, wouldn’t live in the US for more

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41:01

Essential Skill Trades Revolution: Beyond the Degree...

Remarkable Results Radio Podcast ·

2024/08/30

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network "I Went to Yale Law School and Trade School Because American Prosperity Depends on Both Lawyers and Tradespeople." Darnell Epps Darnell Epps, a Yale Law School graduate and CEO of Thurgood Industries, and Andy Bizub, owner of Midwest Performance Cars, discuss the importance of skilled trades and the need to promote alternative career paths. Darnell shares his inspiring journey from a challenging upbringing to success,

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307 results

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