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PODCAST

No Vacancy Live!

No Vacancy Live

No Vacancy is home to the hospitality industry"s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.

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All Episodes

28:28

928: 🔥 No Guests, No Limits: Inside the Hotel...

No Vacancy Live! ·

2025/02/05

What happens when Glenn Haussman and Anthony Melchiorri go off-script with no guests? A raw, unfiltered conversation about the biggest trends in hospitality, from high-stakes investments to industry predictions you won’t hear anywhere else. 🚨 Inside this episode: ❄️ The brutal cold snap: Why even seasoned travelers are feeling it 🏨 ALIS Conference breakdown: What REALLY goes down behind closed doors 💰 Hotel investments in 2024: Who’s bullish, who’s nervous? 🏗️ New builds vs. conversions:

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05:10

Best Western Wants You to Sleep Outdoors?

No Vacancy Live! ·

2025/02/05

Glamping? Independent hotel booms? The next generation ditching mobile phones?! 🤯 Brad LeBlanc, Chief Development Officer of Best Western Hotels & Resorts, joins Glenn live-ish (that means recorded) from ALIS 2025 to talk about the MAJOR shifts happening in hospitality. 🔹 The Next Big Thing in Hotels? → Outdoor hospitality is exploding! Best Western’s new Wildflower Resort at Zion is just the beginning. 🔹 Why the “Locked Up” National Park Market Isn’t So Locked → There’s space for more players,

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35:48

927: 🎙️ Exclusive Podcast with Grace Bay Resorts'...

No Vacancy Live! ·

2025/02/05

🏝️ Ever wonder what makes a luxury resort unforgettable? In this episode, we sit down with Nikheel Advani, co-founder and COO of Grace Bay Resorts, to uncover the secrets behind creating world-class guest experiences in Turks and Caicos and beyond. But this isn’t your typical business pitch, this is a deep dive into passion-driven leadership, the power of hospitality, and the relentless pursuit of excellence. 🔥 What You’ll Learn in This Episode: 🌍 From Dishwasher to Luxury Hotelier – How

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02:32

🏨 Coast Hotels Expansion & Market Insights at ALIS 2025

No Vacancy Live! ·

2025/02/03

I’m with Mark Hope of Coast Hotels during ALIS to discuss the company’s strategic expansion plans, market insights, and the economic factors shaping the hotel industry today. 🔹 Key Takeaways: ✔️ West Coast Growth Strategy – Why Coast Hotels is focusing on major U.S. West Coast cities like Seattle, LA, and San Francisco. ✔️ Economic Factors at Play – How the Canadian dollar and Japanese yen impact expansion decisions. ✔️ Profitability in a Challenging Market – The importance of rate increases

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04:46

ALIS 2025: 🌺 Inside Outrigger Hospitality: Cirque du...

No Vacancy Live! ·

2025/02/03

Join Glenn as he catches up with Jeff Wagoner, CEO of OUTRIGGER Hospitality Group, during ALIS 2025! This episode is packed with incredible insights on Outrigger’s latest moves, from game-changing entertainment to stunning hotel renovations and Hawaii’s tourism comeback. 🎙️ What’s Inside This Episode? Cirque du Soleil Entertainment Group Hits Hawaii! 🌟 Outrigger’s custom built 20,000 sq. ft. showroom is now home to 'Auana', a breathtaking Hawaiian-centric show. A Show for Locals & Tourists Alike –

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06:24

🚀 Exclusive Interview: Best Western CEO Larry Cuculic...

No Vacancy Live! ·

2025/01/29

🔹 How is Best Western evolving in 2025? 🔹 Why is brand expansion key to success? 🔹 What role does AI and technology play in reshaping hospitality? Join No Vacancy Live host Glenn Haussman as he chats with Larry Cuculic, President & CEO of BWH Hotels during ALIS 2025! This conversation covers: ✅ Best Western’s 2025 Strategy – Growth, guest experience, and revenue optimization ✅ Brand Expansion & Development – New construction, soft brands, and repositioning assets ✅ Market Challenges &

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04:02

Reserved Optimism: Insights from Sloan Dean, CEO of...

No Vacancy Live! ·

2025/01/29

Sloan Dean, CEO of Remington Hospitality, and I break down the key trends shaping the hospitality industry in 2025 at during ALIS. 🔑 Key Takeaways: "Reserved Optimism" in the industry: What does it mean for hotel owners and operators in 2025? Economic impact on hotel performance: How inflation and wage growth affect different hotel categories. Group business is booming: Why group pace is up 9% and continues to drive the industry's recovery. Urban hotels are back: Discover why cities like New

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03:45

Inside the Future of Hospitality with CEO Raul Leal |...

No Vacancy Live! ·

2025/01/29

Glenn spoke with Raul Leal, CEO of SH Hotels & Resorts, during the Americas Lodging Investment Summit (ALIS). We’re discussing global expansion, brand innovation, and sustainability, all set against the backdrop of an evolving hotel landscape. And even a company name change!! Highlights: 🌍 Global Growth: New openings in Tokyo, Melbourne, Copenhagen, Manchester, Silicon Valley, Seattle, Dubai, Florence, and Rome. 🌿 Sustainability Focus: How eco-conscious values drive the vision behind 1 Hotels

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01:05:31

FNA 164: Hansen and Regretel

No Vacancy Live! ·

2025/01/24

James Hansen may be new to Reeco, but he's been in the industry for a while. Glenn, Craig and producer Dave attempt to get him to share stories that put his new gig in danger. Grab a drink and join us for some laughs as we kick off the weekend with Friday Night Audit!

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27:36

926: From Worst to First: Taking Your Team Culture...

No Vacancy Live! ·

2025/01/23

James Ferguson, author of "The Confetti Culture Playbook" gives updates on how his career journey has progressed over the last few years from being a GM to taking over as Corporate Director of Culture with Wurzak Hotel Group. In this role, he has taken the company from 2.5 on Glassdoor to 4.3! Find out how he was able to do this and what new projects James is coming out with.

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19:03

🎙️ Unlocking the Future of Hotel Access Control with...

No Vacancy Live! ·

2025/01/23

🎙️ Unlocking the Future of Hotel Access Control with Ed Sullivan On this episode of ESLA Icons & Experts we’ve got Ed Sullivan, Chief Strategy Officer at EntryReady. Glenn and Ed unravel the surprising complexities of hotel access control. It's not just about unlocking doors — it’s about guest experience, operational efficiency, and risk management in the digital age. 🚪🔒 🔑 What You'll Learn: Why access control is the backbone of a modern hotel tech stack. How digital keys and NFC technology

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42:10

925: Designing Without Limits: Global Perspectives...

No Vacancy Live! ·

2025/01/22

In this episode, we delve into the world of award-winning interior design with Yasmine Mahmoudieh, founder of Yasmine Mahmoudieh Design. Yasmine shares her unique approach to design, drawing inspiration from diverse cultures and global travels. Discover how she translates these global influences into stunning and innovative spaces that have garnered critical acclaim. Get ready to be inspired by Yasmine's creative journey and learn how she pushes the boundaries of interior design.

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06:03

Reeco’s AI Revolution: Transforming Hotel Procurement

No Vacancy Live! ·

2025/01/22

I’m chatting with James Hansen, VP of Business Development at Reeco and we’re discussing how this groundbreaking AI-driven platform is simplifying hotel procurement and transforming the industry. Learn how Reeco is using cutting-edge technology and fresh funding to help hoteliers save time, cut costs, and maximize efficiency. And be sure to catch up with hem during ALIS too! Key Highlights: Big Moves in Funding: Reeco secures $15M in Series A funding, totaling $25M raised to date. Discover how

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29:56

924: Leading with Purpose: Transforming Hospitality...

No Vacancy Live! ·

2025/01/21

In this episode of No Vacancy Live, Glenn Haussman and Anthony Melchiorri sit down with Donte Johnson and Jason Bass, hoteliers and co-authors of Impact Hospitality, to explore how purpose-driven leadership is revolutionizing the hospitality industry. Dive into this compelling conversation about intentional decision-making, community impact, and the power of aligning values with action. Key Takeaways: How shifts in values over the past five years are shaping hospitality leadership. The unique story

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01:27

Bonus: HBO vs. Max: The Streaming Shift for Hospitality

No Vacancy Live! ·

2025/01/21

Welcome to part one of our four-part series exploring the exciting transformation of entertainment in hospitality! 🎥 I’m talking with Brian Venable, VP of Partner Management at Warner Bros. Discovery, to discuss the differences between HBO and Max so I can finally understand how hotel guests are looking to use these services. What You'll Learn in This Episode: The evolution of HBO from its iconic linear service to the introduction of Max streaming. Why streaming is becoming a must-have for hotels

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01:05:14

FNA 163: The Irgang's All Here

No Vacancy Live! ·

2025/01/18

Mark Irgang is the Opening General Manager of the Marriott New York JFK and has known Glenn for some time. He's also the newly elexted President of SKAL USA. Yet, somehow he still wants to have drinks and swap industry war stories with Glenn, Craig, Producer Dave and maybe even Dr.Producer Suzanne! Plus, Glenn gets hited as the new coach of the Dallas Cowboys?!

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31:17

923: Why Hotel Restaurants Matter!

No Vacancy Live! ·

2025/01/16

Steve Palmer founded The Indigo Road Hospitality Group five years ago, a restaurant forward hospitality concept. We discuss how that strategy is working for his company as well as his bestselling book “Say Grace: How the restaurant business saved my life.”

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06:18

Maximize Your Vacation with Keegan-Michael Key:...

No Vacancy Live! ·

2025/01/16

I'm chatting with Noha Abdallah, Chief Marketing Officer at Choice Hotels International, about their new ad campaign featuring the hilarious and relatable Keegan-Michael Key. Learn how this marketing campaign is reshaping travel experiences and connecting with guests in meaningful ways. Key Takeaways: Why Keegan-Michael Key? Learn how his incredible relatability and humor (with a 98-100% recognition score!) make him the perfect spokesperson for Choice Hotels. The Vacation Maximizer Campaign: How

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31:26

922: Hotel Industry Development with the AHLA Foundation

No Vacancy Live! ·

2025/01/16

The American Hotel and Lodging Association Foundation continues to do work on helping grow leaders within the industry. Anna Blue, President, of AHLA Foundation discusses the great opportunities the AHLA Foundation is providing in 2025.

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38:33

921: Do You Really Know Your Customers?

No Vacancy Live! ·

2025/01/15

Dina Belon, President of Staypineapple Hotels Inc. is here to talk about dynamic brand building leveraging the hospitality pineapple symbol. How is the company differentiating itself from the major hotel companies and what are the exciting things happening for them in 2025?

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