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Dental Business RX

Dental Business RX

Want a treatment plan for immediate practice growth and better profitability? Want actions you can do right now to raise collections, operate more efficiently, build a reliable team, see more high-quality new patients, and take home a bigger profit? In the Dental Business Rx Podcast, we get right down to business with actionable tips and tools you can start using today. Your host, Jeff Blumberg, will lay out many of the core concepts that MGE: Management Experts" clients have used to create some of

business management

All Episodes

17:24

Ep. 19: What an Office Manager Does and Why You Need...

Dental Business RX ·

2022/01/24

In the dental industry at large, the term “Office Manager” can have a lot of meanings, ranging from a vague “front office person” to a true executive or Chief Operating Officer. So in this episode, Jeff Blumberg discusses the proper role of an Office Manager in a well-organized office and why every practice, no matter how large or small, needs a competent OM. :55 – Why you absolutely need an Office Manager 4:23 – 10 qualities you should look for in an Office Manager candidate 7:07 – Where do you

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20:58

Ep. 18: Should You Share the Numbers with Your Team?

Dental Business RX ·

2022/01/17

Should your staff be aware of your practice’s numbers in terms of collections, production, etc? Or should you keep them in the dark? In this episode, Jeff Blumberg discusses which numbers you should share with your team and which you shouldn’t, as well as how to keep your team motivated and focused on what really matters: patient care. :36 – What are the benefits of sharing the “numbers” with your whole team? 8:14 – Keeping the focus on patient care and not being money-motivated 15:20 – What

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23:07

Ep. 17: Finding a Hygienist in Today’s Market

Dental Business RX ·

2022/01/10

It’s been difficult to find good staff lately, and the hygienist position is probably the toughest to fill. This has left a lot of dentists “hygienist-less” recently. Why is this? And what can you do about it? That’s what Jeff discusses in this week’s episode. :49 – Why the owner doctor doing their own hygiene is a bad solution 2:46 – The stats: why it’s so difficult to find a hygienist currently 8:25 – How should you go about finding a hygienist right now? 17:39 – When could it make more sense to

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28:07

Ep. 16: 6 Metrics for Practice Success, Pt 2

Dental Business RX ·

2022/01/03

Special guest Jeff Santone is back to wrap up the six key metrics for assessing the health of your dental practice. In this episode, they focus on your measuring performance at acquiring and retaining patients. 0:44 – What is “call conversion rate” and how do you measure it? 16:52 – How many patients are you losing? Measuring your attrition rate Download the New Patient Call Log - https://www.mgeonline.com/np-call-log Learn more about MGE - https://www.mgeonline.com

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28:55

Ep. 15: 6 Metrics for Practice Success, Pt 1

Dental Business RX ·

2021/12/27

Special guest Jeff Santone comes on this week to discuss six important metrics for assessing the health of your dental practice and discovering areas where you can improve. In part one, we focus on case acceptance and how much potential production you may be leaving on the table. 0:11 – The 6 metrics you should focus on 2:55 – The best way to measure your case acceptance 6:10 – Value of treatment presented vs treatment produced 9:21 – Where the usual method of measuring case acceptance can be

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22:37

Ep. 14: How Much Should a General Dentist Produce Per...

Dental Business RX ·

2021/12/20

Curious how you measure up in terms of daily production? Want to know if you have room for improvement? This week we bring on special guest Chris Menkhaus, Senior Consultant at MGE, to discuss how much a general dentist should produce daily and ways to maximize your personal production. 1:27 – How much should a GP produce with bread-and-butter dentistry? 3:30 – What if you’re doing high-dollar specialty procedures like full-mouth restorations? 5:00 – Reasons why you may be underproducing if you’re

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24:47

Ep. 13: Is Your Payroll Too High?

Dental Business RX ·

2021/12/13

Do you feel like your payroll is too high? Well, let’s get into the numbers and actually calculate it. It is typically the largest expense category in your overhead—especially in this era of high inflation and rising personnel costs—so keeping it under control is vital for profitability. In addition to the numbers, Jeff will also cover the reasons WHY your payroll has gotten too high and how to fix it. 0:45 – What SHOULD your payroll be, as a percentage of your total revenues? 6:25 – What to do if

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34:33

Ep. 12: SEO - Things to Know Before Hiring a Dental...

Dental Business RX ·

2021/12/06

Search engine optimization may not be the most exciting topic to discuss, but it’s crucially important for any dental practice looking to add more new patients. So we bring on special guest and expert marketer, Dan Brown, to discuss things you can do yourself to improve SEO immediately, as well as what to look out for when hiring an external SEO company. 1:18 – The problem with paid ads nowadays and why SEO is more important than ever 5:13 – Using online reviews to your advantage 11:45 – Managing

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16:06

Ep. 11: Patient Retention & Reactivation, Why...

Dental Business RX ·

2021/11/29

We all tend to focus on new patients, new patients, new patients, but how many existing patients are you losing out the back door? It’s probably more than you realize. So in this episode, we get into patient retention, recall, and how to calculate the potential of your hygiene department. 0:13 – The cost of new patient acquisition vs patient retention 7:27 – The Hygiene Formula: Assessing the health of your hygiene department 12:55 – How you can use this to add 6 figures to your practice revenues

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32:36

Ep. 10: How Should You Be Paying Your Associate?

Dental Business RX ·

2021/11/22

Bringing on an associate can be a great thing for practice growth. But it can also become a disaster if you haven’t structured it properly. So, in this episode, Jeff Blumberg dives into the most common associate models and some guidelines for structuring the compensation plans for each. 1:51 – Three common models for utilizing an associate 3:31 – The Traditional Associate Model 5:20 – The Production Doctor Model 15:41 – The Autonomous Operation Model 24:17 – Structuring the compensation package so

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31:26

Ep. 9: Dental Marketing Trends for 2022

Dental Business RX ·

2021/11/15

Marketing trends are always changing, so we’re going to help you stay up-to-date. Hear from special guest and dental marketing expert, Dan Brown, on the latest trends and what you should be focusing on in the new year to bring practice growth. 2:37 – Focusing on what works 3:45 – Prices are going WAY up for Google and Facebook ads 6:43 – Ways to get the most out of your online ads 13:23 – Internal marketing 16:50 – Improving your online presence and using video marketing 25:52 – Where to start

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19:13

Ep. 8: Inflation is Soaring! What to Do About it In...

Dental Business RX ·

2021/11/08

Inflation is the highest it’s been in a long time, and this is starting to have very real effects on the cost of doing business for dental practices. So in this episode, we look at the numbers and discuss what you can do to ensure you stay profitable and secure the future of your practice financially. 1:01 – The current inflation numbers 3:20 – How this impacts your practice’s overhead 8:58 – Ways to raise your revenue without raising your costs 10:57 – What about insurance fee schedules? BLS

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15:43

Ep. 7: Dental Insurance Plans—Is it Really Possible...

Dental Business RX ·

2021/11/01

It sure sounds nice to have a completely fee-for-service practice: you could receive your full fee for every procedure, make more profit, have a less hectic schedule… But is it really possible to drop insurance plans? Won’t you lose your patients and your production? Well, you may be surprised by how the numbers shake out. 1:38 – Why more and more dentists are starting to ask, “Do I really need this plan?” recently. 3:58 – The true cost of participating in PPOs and HMOs 6:44 – How many patients

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41:23

Ep. 6: Three Ways to Get More New Patient Referrals

Dental Business RX ·

2021/10/25

Don’t just wait by the phone or blindly hand out referral cards and hope you’ll get some patients coming in. There are three proactive things you can do to be in control of the number of word-of-mouth referrals you see. 1:59 – Patient acquisition costs: how much are you spending per new patient? 5:11 – Gaining control over the number of word-of-mouth referrals you receive 9:55 – The stats: How many referrals should you be seeing? 16:33 – Who should ask patients for referrals? 20:19 – How to get

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36:33

Ep. 5: The Dental Treatment Coordinator - What Should...

Dental Business RX ·

2021/10/18

A “Treatment Coordinator” is a common position in dental practices nowadays, but what is the job description? What should they be doing every day? And how can they help the practice increase collections and improve patient care? Topics: How/when did Treatment Coordinators become a “thing” – 1:10 The job description – 4:52 The word “sales” in dentistry – 7:04 The “hand off” from the doctor to Treatment Coordinator – 10:10 Should the Treatment Coordinator be in the room when the doctor is presenting

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15:54

Ep. 4: The Economic Future of the Dental Industry

Dental Business RX ·

2021/10/11

With the dust (hopefully) settling soon from the pandemic, we take a look at the future of private practice from an economic perspective. There are some key trends that every dentist should be aware of. We’ll look at the supply of dentists and population (1:43), economic effects from the pandemic (7:39), and some interesting opportunities for savvy private practice dentists (14:20). Free consultation: www.mgeonline.com Studies mentioned in this episode: ADA Health Policy Institute Inside American

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45:17

Ep. 3: A New Take on the Dental Receptionist Position

Dental Business RX ·

2021/10/04

Why are dental office receptionists so undervalued and under-trained? And why don’t most dentists realize this oversight is costing them majorly in terms of potential patients and income? In this episode, we discuss the role of the receptionist, bringing on special guest Jeff Santone to share some staggering statistics and horror stories from placing mystery calls to dental offices (2:36), and then Sabri Blumberg joins us to provide simple guidelines for training your receptionist to be more

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24:03

Ep. 2: What’s Going on with the Labor & Staffing Market?

Dental Business RX ·

2021/09/27

We don’t need to tell you that the job market is strange right now. In fact, it’s unprecedented. And unless you’re very lucky, you’ve probably experienced it in your dental office whether it’s in terms of staff leaving, never coming back after the pandemic lockdowns, inflation and rising wages, or having difficulty hiring. So in this episode, we wrap our minds around these odd market dynamics with some eye opening statistics and what this means for your dental practice (0:59), look at what you can

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21:45

Ep. 1: Four Simple Ways to Improve Case Acceptance

Dental Business RX ·

2021/09/27

Is treatment acceptance in your office as good as you think it is? No matter how great you are, there’s always room for improvement—for more ideal treatment plans, more completions, more patients with fully restored form, function and aesthetic, and less dependency on insurance coverage. So in this episode, we’ll give you some immediately usable tools for case acceptance, including both the case presentation and the organizational side of case acceptance. Specifically, we’ll cover the biggest

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0:38

Trailer: Dental Business RX

Dental Business RX ·

2021/09/27

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