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PODCAST

Principle of Hospitality

Principle of Hospitality (POH) saw a gap in Australia’s hospitality industry — with a growing need to keep abreast of the latest trends and innovations, as well as the changing needs of consumers, it was clear our hospitality heroes could benefit from a stronger support network.

arts food

All Episodes

43:28

Episode 106 - How to build a multi-venue food brand...

Principle of Hospitality ·

2020/11/01

Episode 106 - How to build a multi-venue food brand and still deliver on great customer service with Jim Hally from Chicken CentralJim Hally is an outstanding leader in our industry. He is highly dedicated, and he and his team deliver on a consistent product and customer experience every time. In this podcast we talk about how he started the brand and scaled it to three stores, what his daily routine is to run his businesses to peak performance, and how we has learned to let go of some elements of

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28:28

Episode 105 - Cara Divine from Bomba Rooftop Bar and...

Principle of Hospitality ·

2020/10/28

Episode 105 - Cara Divine from Bomba Rooftop Bar and the fantastic Youtube show 'Behind the Bar' on how the bar scene is going to thrive after COVIDCara Devine is the Bar Manager at Bomba Rooftop Bar, as well as being a content creator and presenter on YouTube channel 'Behind the Bar with Cara Devine' where she spreads her love of all things bar and booze - especially sherry!In this podcast we talk about the state of the industry moving forward, and especially how bars are going to continue to

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01:38:08

Episode 104 - I am joined by the Fish and Chip King...

Principle of Hospitality ·

2020/10/26

Episode 104 - I am joined by the Fish and Chip King in the UK Stelios Theocharous for a great conversation about the state of our two countries right nowIn this great podcast, successful podcast and fish and chip legend Stelios and I sit down and talk about the state of the hospitality industry in both the UK and Australia. We also chat about what makes the best fish batter and if chips should be frozen or fresh before they are fried!We also talk about football and how both our governments have

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35:41

Episode 103 - How the burger venues will keep kicking...

Principle of Hospitality ·

2020/10/14

Episode 103 - How the burger venues will keep kicking goals with Kieran Warwick from The Burger CollectiveKieran founded The Burger Collective from a love of food and tech and a genuine passion for the restaurant space. Hisrole as CEO is to grow revenue and partnerships and healso looks after the finances and capital-raising of the business. He strongly believes in giving power back to restaurantsand supporting them where they need it most, digitally.In this podcast, we chat about the state of the

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52:19

Episode 102 - How humility and courage are two of the...

Principle of Hospitality ·

2020/10/07

Episode 102 - How humility and courage are two of the most important traits to have in a kitchen with Executive Pastry Chef Kay-Lene TanMelbourne-born, and Singapore-raised - This unique combination has fuelled the inspiration for Pastry Chef Kay-Lene Tan's dessert creations. Growing up in a Peranakan household, she was always surrounded by great food. She started her culinary journey in Singapore, working for some of the world's best chefs such as Chef Joel Robuchon, and Chef Andres Lara.She is

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36:24

Episode 101 - The importance of supporting artisan...

Principle of Hospitality ·

2020/10/04

Episode 101 - The importance of supporting artisan brands with Patient Wolf Gin Co-Founder Dave IrwinPatient Wolf is an urban gin distillery, located in Southbank, Melbourne and founded by two mates, Matt and Dave.It was born from a belief that well crafted and considered things have no fear of time. Quality things. Original. Handcrafted. Defined. Measured. Made with equal parts expertise and attitude. It takes considerable effort to realise them, and it takes even more to critique and refine.But

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34:58

Episode 100 - How Bakers Delight, one of the biggest...

Principle of Hospitality ·

2020/09/30

Episode 100 - How Bakers Delight, one of the biggest fresh bread retailers is going from strength to strength on it 40th Birthday with Joint-CEO David ChristieDavid is the Joint CEO of Bakers Delight, a retail bakery business with over 600 locations across Australia, New Zealand, Canada and USA. He grew up in southern Africa and studied Literature at the University of Cape Town, before receiving his ‘real’ education within the restaurant industry.David was first bitten by the baking bug in 2004

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44:17

Episode 99 - How will tech play an even more...

Principle of Hospitality ·

2020/09/27

Episode 99 - How will tech play an even more important role moving forward with Levi Aron from SevenRoomsTech will play such an important role in how hospitality brands function and remain profitable moving forward. One of the most credible players in this space is SevenRooms.Levi Aron is the Chief Revenue Officer at SevenRooms, a guest experience platform for the hospitality industry. Prior to joining SevenRooms, Levi was the Australian CEO and Country Manager of Deliveroo, a London-based food

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50:00

Episode 98 - How are shopping centres assisting their...

Principle of Hospitality ·

2020/09/23

Episode 98 - How are shopping centres assisting their food tenants with Chad Hermsen from QIC RetailFood venues in shopping centres have not had a loud voice in the general conversation of the challenges that the hospitality industry is facing. Chad Hermsen is one of the most talented and balanced people in retail leasing and is the Portfolio General Manager for QIC Retail in Victoria and Western Australia.QIC Retail owns and manages an AUD$17.75 billion portfolio of circa 50 retail and commercial

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36:12

Episode 97 - How to keep your mental health in check...

Principle of Hospitality ·

2020/09/20

Episode 97 - How to keep your mental health in check with our returning guest, Elaine BathoElaine Batho is a life coach and wellness consultant helping overworked stressed professionals to love life again. Elaine works with her clients through personal coaching, workshops and transformational retreats. Elaine brings a vast range of knowledge, experience, and from having overcome her own battles with anxiety and stress at the height of her previous career in the hospitality industry and it was great

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33:19

Episode 96 - How to automate your marketing strategy...

Principle of Hospitality ·

2020/09/16

Episode 96 - How to automate your marketing strategy with Chrissy Symeonakis from Creative Little SoulChrissy has nearly 20 years' experience working across all aspects of the hospitality industry, from slinging cocktails behind the bar to working as a publicity and events coordinator for some of Australia's finest restaurant and hotels.Approximately 7.5 years ago Chrissy was diagnosed with multiple sclerosis, a condition that caused her to suffer severe neurological pain and problems with mobility

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48:06

Episode 95 - How sustainable building practices will...

Principle of Hospitality ·

2020/09/13

Episode 95 - How sustainable building practices will benefit the hospitality industry with Architect David Chenery from OSP in the UKDavid Chenery of Object Space Place is an interior architect and design consultant. Over the last four years, OSP has worked to understand the sustainability challenges facing the restaurant industry, and this now dominates their approach to design. They are currently embarking on a research project to create the design framework for a truly “Restorative Restaurant”,

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49:52

Episode 94 - Melissa the Prosecco Queen

Principle of Hospitality ·

2020/09/09

Episode 94 - Melissa the Prosecco QueenMelissa first fell in love with Prosecco, the utterly delightful Italian sparkling wine made from the Prosecco grape (now known in Italy as ‘Glera’), in 2003 on a trip to Italy, where she discovered that its delicate acidity, soft bubbles and citrus/floral nose made it the perfect wine to drink at any time of the day or night.The Prosecco Queen is a multi-faceted business, offering Prosecco masterclasses, dinners and other special events, as well as an online

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01:03:32

Episode 93 - What do we do with our industry next...

Principle of Hospitality ·

2020/09/06

Episode 93 - What do we do with our industry next with Wil Slickers the champion of hotels and hospitality in the USThis is an exceptional podcast as Wil Slickers, and I get together for a co-hosted show. Wil Slickers is the champion of the hotel industry in the US with his very successful StayLux brand, which is one of the best luxury vacation rental companies in the US. He also has a very successful podcast called SlickTalk-The Hospitality Podcast.In this episode, we talk with no pretence and talk

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45:45

Episode 92 - We talk about how airport food...

Principle of Hospitality ·

2020/09/02

Episode 92 - We talk about how airport food businesses are coping during this crisis with Shane Beyer from SSPShane has significant management experience gained from managing organisations throughout Australia, Asia, the Middle East, Africa and Europe spanning a range of industry sectors involving Retail, FMCG, Hospitality and QSR, encompassing franchised and corporate-owned stores. Shane has been with SSP for over four years and looks after over 160 food venues in airports throughout Australasia

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36:32

Episode 91 - Justin Dry from the award-winning DTC...

Principle of Hospitality ·

2020/08/30

Episode 91 - Justin Dry from the award-winning DTC wine brand VinomofoJustin Dry is an Entrepreneur, Investor and Co-Founder + CEO of Vinomofo, one of Australia’s fastest-growing companies. Launched in April 2011 from a little garage in Adelaide, Vinomofo now operates in Australia, NZ and Singapore.Winners of Fastest Growing Company at the Deloitte Tech Fast 50 Awards 2013, Online Business of the Year at the Australian Startup Awards 2014, Best Startup at the SmartCompany Startup Awards 2014, Online

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01:12:24

Episode 90 - All about the state of the hotel...

Principle of Hospitality ·

2020/08/26

Episode 90 - All about the state of the hotel industry with Adam Knight from the Proven Principles PodcastAdamKnight is the Principal at Knowing Hospitality, a Seattle based, full-service hotel management and consulting company that specializes in stabilizing and improving hotel businesses, driving better results for owners, and providing better experiences for guests and employees.Growing up in Canada,Adam’s hospitality career took him all over his home country, the Caribbean and the United States

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37:37

Episode 89 - The future of events with Nicole Santer...

Principle of Hospitality ·

2020/08/23

Episode 89 - The future of events with Nicole Santer from Eventbuzz360Nicole began her events journey young, in her family catering business, and was instrumental in the expansion of the business into airlines, hospitals and hotel catering. “My family were very well known as the premier catering company in the community”. Nicole is highly driven and ambitious with a passion and flair for business, which led her to start her own venture.In 1998, Nicole established her own event management agency,

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43:21

Episode 88 - Josh Kopel and how the industry looks in...

Principle of Hospitality ·

2020/08/19

Episode 88 - Josh Kopel and how the industry looks in California and the benefit of hindsightJosh walked the path for over 20 years. He started as a Busser, worked his way to Barback, then to Bartender to Bar manager to General manager to Owner/Operator. He has run everything from dive bars to fine dining restaurant and everything in between. He's one of the lucky restaurateurs that's made it.In 2019, he founded FLO; a restaurant growth accelerator focused on helping restaurants optimize their

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50:24

Episode 87 - Jordan Elkurdi from Mercury Nero...

Principle of Hospitality ·

2020/08/16

Episode 87 - Jordan Elkurdi from Mercury Nero discusses how engineering changes will develop the coffee and greater hospitality industryMercury Nero has been quietly working away over several years researching, designing and manufacturing coffee equipment and solutions for the industry. Our products are designed and built to optimise performance and maximise results from your espresso extraction, milk texturing and accurate hot water delivery. The whole product is made in Melbourne, Australia.In

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305 results

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