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PODCAST

What the Fixed Ops?! (WTF?!)

Russell Hill, Charity Dunning

Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast. Get new episodes by following our social media networks or by visiting us at www.FixedOPSMarketing.com/WTF.

leisure automotive

All Episodes

0:47

Help is Waiting for Business Owners if You Just Reach...

What the Fixed Ops?! (WTF?!) ·

2024/12/11

Fear is a major source of limitation in many aspects of life but perhaps none more than in business. Jim Bernasek talks about the surprisingly positive things he discovered after launching Chameleon Limited.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:48

An EXCLUSIVE about Chameleon Limited's New AI...

What the Fixed Ops?! (WTF?!) ·

2024/12/10

Jim Bernasek has already been hard at revolutionizing fixed operations with automated intelligence. But he's got a NEW product offering that...well you have to watch the video for that part.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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62:58

THEN and NOW with Jim Bernasek - What the Fixed Ops?!...

What the Fixed Ops?! (WTF?!) ·

2024/12/09

We catch up with Chameleon Limited CEO Jim Bernasek a year after his first appearance on WTF?! to get the latest on how AI is transforming fixed operations and the automotive industry as a whole!Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:51

Getting Started in the United States - #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/12/03

Peter Smith was a very successful automotive expert in Canada. But when he started Lion Partnership he realized...doing business in the US is VERY different! So how did he get started?Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:58

Getting Cussed Out Gave him a New Career -...

What the Fixed Ops?! (WTF?!) ·

2024/12/02

Peter Smith's horrific experience buying a car launched him in to a new stratosphere of success. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorshipBE THE 1ST TO KNOW. LIKE

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1:00

"I Have to Make This Industry Better" - #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/11/26

Sometimes a bad experience provides the spark of inspiration that moves industry forward. Peter Smith talks about an experience just like that that led him to form The Lion Partnership.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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63:20

Peter Smith of The Lion Partnership - What the Fixed...

What the Fixed Ops?! (WTF?!) ·

2024/11/26

We depart from our normal exploration of fixed operations to explore the variable side with the one and only Peter Smith of The Lion Partnership! Peter's expertise in every facet of dealership management is incredible. This is a MUST LISTEN episode! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary

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0:53

"We Always Have Our Antennas Up" - #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/11/20

The little things are what can make or break a long-term customer relationship. Eddie Campbells explains the small but extremely meaningful gestures he makes to keep his clients happy.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:48

Strategy Suggestion: Outwork Everyone - #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/11/19

Eddie Campbell explains the beauty of the automotive business in as succinct a way as possible.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorshipBE THE 1ST TO KNOW. LIKE and

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0:44

Why is Gen Z Uncomfortable in Fixed Ops? -...

What the Fixed Ops?! (WTF?!) ·

2024/11/14

Eddie Campbell talks about the unique reasons younger workers don't fit as naturally in Service as generations prior.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorshipBE THE

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0:32

A Passion for Satisfaction - #automotive #training...

What the Fixed Ops?! (WTF?!) ·

2024/11/13

Eddie Campbell explains how some of his angriest customers became some of his best friends.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorshipBE THE 1ST TO KNOW. LIKE and

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0:46

How Do We Increase Customer Satisfaction? -...

What the Fixed Ops?! (WTF?!) ·

2024/11/12

Eddie Campbell weighs in on the difficulty of dealerships increasing customer satisfaction.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorshipBE THE 1ST TO KNOW. LIKE and

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62:20

Eddie Campbell of Eddie in Service - What the Fixed...

What the Fixed Ops?! (WTF?!) ·

2024/11/11

Eddie Campbell's relentless desire to learn how to attract and retain Gen Z employees has taken him on a journey of discovery. He talks about learning to implement social media, what younger people are looking for in employment today, and much more.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary

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0:39

"I'm like a Computer" - #automotive #training #shorts

What the Fixed Ops?! (WTF?!) ·

2024/11/05

Thomas Ieracitano explains why DigitalCarGuy was the perfect name for his company! Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorshipBE THE 1ST TO KNOW. LIKE and FOLLOW

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0:45

How You Ask Makes All the Difference - #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/11/04

Thomas Ieracitano knows very well how important language is and he shows us how asking a question slightly differently can produce a drastically different result!Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:45

Win or Lose is in the Words You Choose - #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/11/01

Thomas Ieracitano demonstrates how subtle changes in the way we speak to potential clients can yield tremendously different results.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation

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0:56

"Love People More Than Cars" - #automotive #training...

What the Fixed Ops?! (WTF?!) ·

2024/10/31

Thomas Ieracitano relays the lesson he internalized from ASUTOcon and how he's applied it to his career.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorshipBE THE 1ST TO KNOW

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0:57

"You Train a Dog, Not a Person" - #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/10/30

Thomas Ieracitano talk about the very important differences between coaching and training.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.http://www.gdsdealers.com/partners?utm_source=wtf&utm_medium=sponsorship&utm_campaign=wtf_sponsorshipBE THE 1ST TO KNOW. LIKE and

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0:47

Cultivating Community on Clubhouse - #automotive...

What the Fixed Ops?! (WTF?!) ·

2024/10/29

As someone who takes great joy in connecting people who can help each other, Thomas Ieracitano talks about the room he runs on Clubhouse and the passion he has for building community amongst his peers.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry.Let's grow together. Schedule your complimentary consultation

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57:04

Thomas Ieracitano of DigitalCarGuy - What the Fixed...

What the Fixed Ops?! (WTF?!) ·

2024/10/28

With a passion for people that rivals his passion for cars, DigitalCarGuy CEO Thomas Ieracitano coaches variable and fixed departments straight from the heart! He shares his insights about the current car economy, what dealers get wrong in customer relations, and so much more. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together

en

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